The hotel was a fine place to stay. Well establish older hotel with clean rooms and a nice lobby. A little further from the airport than I thought it would be though.
Adam
2019년 3월에 1박 숙박함
4/10 - 별로예요
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연인과의 여행
2019년 3월 11일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Just away from town.sending to airport only good
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2019년 3월에 4박 숙박함
4/10 - 별로예요
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연인과의 여행
2019년 3월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff not efficient on comunication.dont understand much on customer needs.asking for place of interest,shopping area dont give much help.very upset staying for four day just go to metro station an
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2019년 3월에 4박 숙박함
6/10 - 괜찮아요
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가족 여행
2019년 3월 9일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not convenient, too far from public transportation and not even close to airport. The price not that cheap too.
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2019년 3월에 1박 숙박함
4/10 - 별로예요
PATRICK 님, HOngkong
출장 여행
2019년 2월 20일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
NOTHING WAS GOOD .only thing was that it was close to Guanzhou airport. all photos on EXPEDIA which are uploaded are not the same. terrible room
PATRICK
2019년 2월에 1박 숙박함
답변 제공: 010 님, 2019년 3월 3일
Hello, I'm sorry. According to your proposal, we will try our best to correct it. Different room layout is also different oh! Our hotel also has free shuttle service, and we will try our best to do better.
6/10 - 괜찮아요
실제 이용하신 고객
2019년 1월 3일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Many places has mole and very dusty. No tissues in room. Bathroom has no shower curtains. Bathroom not clean
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2018년 12월에 1박 숙박함
답변 제공: 005 님, 2019년 3월 5일
Hello, respected customers, the hotel did not leave you a very satisfactory impression and feeling, here to express my deep apology to you. Thank you for your comments. We will improve it.
VASANITY IS POOR... IF GO JUST RESTRICT YOUR SELF IN THE ROOM AND AT THE TIME OF FLIGHT GOTO AIRPORT BY SHUTTLE SERVICE ... DIRECTLY...
Sohail
2018년 10월에 1박 숙박함
10/10 - 훌륭해요
Suk Mei
2018년 10월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suk Mei
2018년 10월에 1박 숙박함
2/10 - 너무 별로예요
실제 이용하신 고객
2018년 7월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel
Hotel is just Horrible, hard to understand! Food had hair in it twice! Overall the worst hotel ever.
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2018년 7월에 9박 숙박함
답변 제공: 021 님, 2018년 7월 31일
Hello, we will verify and take responsibility for the service problem you mentioned as soon as possible. We will strengthen training and supervision on a daily basis. We are deeply sorry for the inconvenience caused to you.
10/10 - 훌륭해요
Zandy 님, Cairns, Queensland
2018년 7월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My experience was excellent
Zandy
2018년 7월에 1박 숙박함
답변 제공: 021 님, 2018년 7월 13일
Dear guests, how do you do? Thank you for choosing guangzhou airport liwan hotel as your stay place for this trip and sharing your stay experience with us. Your five points of satisfaction can give us ten times the motivation, we will continue to work hard to provide you and more customers with better quality and personalized service. I sincerely look forward to seeing you and your family and friends again. Wish you a happy life and everything goes well!
10/10 - 훌륭해요
실제 이용하신 고객
2018년 5월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent room.
실제 이용하신 고객
2018년 5월에 1박 숙박함
답변 제공: Crystal Bi 님, 2018년 5월 22일
Thank you for choosing our hotel. Your favorable comments are our greatest motivation. I wish you a happy life!
4/10 - 별로예요
실제 이용하신 고객
2018년 4월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sem conforto limpeza mal localizado estrutura precaria
실제 이용하신 고객
2018년 4월에 1박 숙박함
답변 제공: Crystal 님, 2018년 5월 3일
Obrigado PELA SUA chegada, vamos acompanhar o Melhor serviço para você, ESPERO que Da próxima vez.
6/10 - 괜찮아요
Shiv
2018년 1월 31일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
He knew I was from Canada, but they gave me 4th floor which did not have heating in room, then after my request they moved me to third floor where rooms had heating. There was no complimentary water, not clean towels
Shiv
2018년 1월에 1박 숙박함
답변 제공: Crystal Bi 님, 2018년 2월 21일
Thanks for your comments, I'm very sorry for the inconvenience caused. We will promptly manage and improve. Welcome to visit next time.I wish you a happy life.
6/10 - 괜찮아요
Vishal 님, Singapore
2017년 3월 10일
Not bad for business travellers
1. Room is close to airport,shuttle is there (not very frequent though).
2.very spacious, had 2 double beds for 1 person.
3. price was resonable.
not bad for low budget business travellers but not recommended for tourist as its way too far from downtown where the actual action is. Nearby also not many things to go to.
Reception people: speak no english at all. Some of them were kind enough to help me by using english to chinese converters.
Vishal
답변 제공: Crystal Bi 님, 2018년 5월 22일
Thank you for choosing our hotel. Your favorable comments are our greatest motivation. I wish you a happy life
4/10 - 별로예요
Matangaro
2017년 1월 20일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It wasn't good, I was freezing & they had no heaters in the room
Matangaro
답변 제공: Crystal Bi 님, 2018년 5월 28일
Thank you for choosing our hotel. Your favorable comments are our greatest motivation. I wish you a happy life
6/10 - 괜찮아요
Nicole C 님, New Zealand
2016년 9월 13일
좋아요: 청결 상태
별로예요: 객실의 편안함
Very disappointed
No one at the front desk spoke English. It was a good thing there was a man who spoke broken English who was checking out so he could help me. The shuttle service also has zero markings on it to make you know if you're getting onto the right bus or not and the driver didn't speak English either so I had to guess that it was the right bus after standing around for an hour waiting for it. I had even called in advance to make sure this wouldn't happen and it didn't make any difference. Also, they kept asking for payment meanwhile I had an online receipt from hotels.com that stated I was all paid and set. It was not a deposit as they so insisted. After wasting nearly 2 hours trying to just get into a room, I walked in and went to lay on the bed and it was literally a large plank of wood. Absolutely no mattress. Talk about zero comfort after such a long flight. Needless to say I wouldn't stay there again.
Nicole C
답변 제공: Crystal Bi 님, 2018년 5월 28일
Thank you for choosing our hotel. Your favorable comments are our greatest motivation. I wish you a happy life!