Hotel has clearly seen its better days but it hasnt been upkept to its best. Carpet are a bit stained throughout but good quality and clean. I had a non-smoking business suite but previous visitors smoked inside the room and left it smelling like ashtrays. Staff gave a airfilter which helped but still smelly.
Unfortunately you can still smoke indoor public places in China, but the hotel should put some roles to separate them.
They have robots for room services which make things quite efficient, except if it's something you have to pay for straight away, then they send staff to persist.
All the lanes in the swimming pool was closed everyday between 10am-12noon for wxternal paid swimming lessons. So no hotel guests allowed. The reception lied saying the lifeguards had to take breaks during these hours.
The gym is there but no lighting.
The steamroom has turned into a cleaning storage room so not available either.
When I came back at the end of the day with child carrying bags of shopping, the two doormen stood there watched us and continued chatting with hands on their back. It would be nice for them to offer me a hand.
Staff was generally quite professional and facilitating. But lots of improvements are yet to be made.