럭셔리 스위트, 침실 3개 | 객실에서 보이는 전망

루이돈 메가 아파트먼트 호텔 오브 캄 르엉 플라자/선샤인 여행 후기

3 out of 5
루이돈 메가 아파트먼트 호텔 오브 캄 르엉 플라자/선샤인
No 238 Beijing Road, Rm1507, Yuexiu District, Guangzhou, Guangdong

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 64개 이용 후기 중 7개" "
평점 8 - 좋아요. 64개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 18개" "
평점 4 - 별로예요. 64개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 2개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 청결 상태
could be better,but was ok
stayed there for 3 weeks.first thing to point out this is not really and apartment you can use for catering.you have use of a fridge and a micro wave.was going to check out but girl on reception was very nice to give us a and electric hob to use and an elecric pan, water was given every day about 6 bottles.daily house cleaner.give her a big hand she was very good. location excellent couldnt be better. reading rest of revievs on hear i didnt beleave what they were saying about the lifts. but boy are they right.the hours between 4pm and 8pm are a nightmare.be prepaired to fight to get on lifts.there are three lifts one for every floor one for even numbers and one for odd floors.there is a service opposit the main lifts,suggest useing it down side of this its a bit smelly so most people avoid it,i used it most of the time,you may come across the same pictures for the different hotel names thats because they use the same building,seems like four different companys use the same building so all use the same pictures.theres a curtain rail on the top floor bedroom for privacy.only downside to going to toilet in middle of the night downstair if useing bedroom can see you. hotel might want to invest putting a curtain rail at the bottom aswell so as to give more privacy the is no english chanels to watch on tv.so unless you can understand Chinese not much point,wife in room was ok but again can get what you really want anyway unless you have private vpn,might want to invest in sim card
2023년 10월에 24박 숙박함
답변 제공: Tina 님, 2023년 12월 4일
Dear guest:Hello,thank you for your sunshine international hotel apartment and share your experience, it's a pity that did not meet your expectations, please accept our sincere apologies, will the hotel rooms and other facilities for regular maintenance, to perfect every detail, to provide you a perfect stay to enjoy. In addition, there will be various promotional activities and special prices at different times. If you have confirmed your schedule, please book the room in advance, which will be more favorable. Sincerely look forward to your visit again!

6/10 - 괜찮아요

Judie 님, Sydney

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Lifts take a long time. I had to walk in the dark fire stairs to go down or up as the lifts took too long.
2019년 12월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience, and thank you very much for your valuable comments on this apartment. Due to the large number of apartment rooms, the check-out peak is around 11:00 at noon, which will lead to slow elevators. At the same time, we suggest that you can stagger the peak hours to take the elevators to ensure that you can save your precious time. At the same time, we will strengthen elevator management to create a better environment for you and all guests. We sincerely look forward to your coming again. I wish you a happy life, thank you!

8/10 - 좋아요

Judy 님, Sydney

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Walking distance to shops- Beware of slow lifts which are crowded. Also there are lifts that get to another street level exit. If you are elderly there are steps to the bedroom. Bedrooms are upstairs in the apartment. Bathrooms are downstairs.
2019년 12월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience, and thank you very much for your valuable comments on this apartment. Due to the large number of apartment rooms, the check-out peak is around 11:00 at noon, which will lead to slow elevators. At the same time, we suggest that you can stagger the peak hours to take the elevators to ensure that you can save your precious time. At the same time, we will strengthen elevator management to create a better environment for you and all guests. We sincerely look forward to your coming again. I wish you a happy life, thank you!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Tina 님, 2020년 2월 20일
尊敬的宾客:您好!十分感谢您的入住,酒店地处北京路的中心地段,交通便利,配套设施齐全。我们也有推出特价优惠活动,为您提供性价比较高的房型。希望下次能给您一种全新的体验!期待您的再次光临!祝您生活愉快,谢谢!

10/10 - 훌륭해요

CHIH PING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
地點優越
地點方便,生活機能佳
2019년 7월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!十分感谢您的入住,酒店地处北京路的中心地段,交通便利,配套设施齐全。我们也有推出特价优惠活动,为您提供性价比较高的房型。希望下次能给您一种全新的体验!期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 20일
尊敬的宾客:您好!感谢您的入住和点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

6/10 - 괜찮아요

Ching fong

별로예요: 청결 상태
有曱甴出現,但尚算整潔,但不建議夏天住,我4尾住都覺熱
2019년 4월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
dear guest: hello!hotel strive to provide a more pleasing and comfortable stay for our guests. To help us to achieve this we have now engaged a professional cleaning Company to provide service to every room. ensure every client can have a good stay on our hotel. thank you for your kindly comment and wish you have good day.

8/10 - 좋아요

CHIH PING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
整體不錯
地鐵好,客服人員也有禮貌,但電梯要等比較久
2019년 4월에 2박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,也非常感谢您对本公寓提出宝贵意见。因公寓客房较多,中午11点左右为退房高峰期,会产生电梯缓慢的情况,同时我们建议您可错开高峰期搭乘电梯,以保证节省您的宝贵时间,同时我们也会加强电梯管理,为您及所有的宾客营造更好的入住环境,我们真诚期待您的再次莅临!祝您生活愉快,谢谢!

8/10 - 좋아요

che hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
整體良好,但洗澡水力嚴重不夠。
2019년 1월에 2박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
設施有點陳舊,原來房間沒有暖氣,孩子們有點不習慣,冬天不建議入住,四部電梯有三部壞了在維修中,上落有點麻煩
2018년 12월에 5박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 20일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

2018년 11월에 1박 숙박함
답변 제공: Tina 님, 2020년 2월 20일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

Bernice 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended to stay with friend and family. The price worth for more than 3 guest.
2018년 10월에 2박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you for your praise, it is our greatest honor to be recognized by you, at the same time, it can also give us great motivation, let us continue to improve and innovate in the future service, look forward to your coming again, we will serve you wholeheartedly. I wish you a happy life, thank you!

8/10 - 좋아요

SI MAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Tina 님, 2020년 2월 20일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

6/10 - 괜찮아요

Bob

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
3 or 3.5 out of 5. Would be a solid 4 if hygenie condition is improved. Facilities are very nice. The 2-floor design is also very special and rarely find in other hotel/inn. Beds are just OK - a bit too hard for my preference. The cleaniness level is what ruined everything. On 2nd night there are 3 cockroaches found around the floor of the kitchen. This is quitr unbelievable since they have cleaned the room at that morning. Overall, the experience is fair and I am somewhat dissatisfied about the hygenie condition. For the price I may look into the competitors next time as well.
2018년 2월에 3박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
dear guest: hotel strive to provide a more pleasing and comfortable stay for our guests. To help us to achieve this we have now engaged a professional cleaning Company to provide service to every room. ensure every client can have a good stay on our hotel. thank you for your kindly comment and wish you have good day.

8/10 - 좋아요

Mabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

10/10 - 훌륭해요

Sukanya 님, Bangkok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice room, good location
Room is very big and has second floor as bedroom. There are more facilities . Very good view and very good location. Very impression about this apartment
2017년 9월에 3박 숙박함
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: Hello!Thank you for your trust and affirmation of our apartment. Our apartment has been striving to "keep quiet in the midst of noise". Even in the busiest sections of Beijing, we insist on creating a safe, comfortable and quiet place to rest. You are welcome to choose our apartment again on your next trip. I wish you a happy life, thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

6/10 - 괜찮아요

실제 이용하신 고객

名實不符
所謂兩房有点取巧, 由於樓底高,加建樓梯變成閣樓,其實只是一間房, 在樓梯旁加一張床就叫兩房, 間格沒有到頂,下面電視聲傳上去,根本不可能入睡。公寓電梯入口標示難找,在商塲轉一圈也找不到,結果要等商塲的1、3号電梯上15樓辦理入住手續,才知道有6、7、8号電梯。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

Haytham

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

6/10 - 괜찮아요

JL 님, L

1個月人住太大了
剛巧她幫我upgrade了一間大的,,2張兩人床加1張單人床....太大了。除了wifi不能算可用的,沒有其他了。整潔度還是可以的
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

4/10 - 별로예요

zhao ye

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
不潔且充滿床虱bed bugs的公寓
首先,地址就在北京路步行街附近,地點方便。可是,公寓的接待處位於15樓一個小小的單位內。要找到上去的電梯已經很不容易。進到位於23樓的房間后,發現窗口並沒有關穩,要去關才發現根本就已經壞了沒辦法關穩。房間廁所乾濕分離,可是乾的方面卻非常的不乾淨,地上好像有很久沒人住過的灰塵。房間租了三天,床非常硬,也忘了給我該給的毛巾等。第二天起床,發覺整個手腳跟背部都有紅點,非常癢。一開始以為廣州的蚊子那麼厲害,後來回國后我的醫生朋友才告訴我是被床虱bed bugs咬的。浴室的下水道非常有問題,每一次洗澡后都會淹水,要一下子水才會從下水道退去。接下來公寓的打掃也是馬虎了事,非常有問題。退房是在早上6.30左右,把問題告訴店家,卻只換來一句“ok”。這樣的爛住宿,是我在hotels.com遇到的,最有問題的一家了。請大家注意。我現在那些虱子咬的傷口還在癢,想被床虱“溫柔”照顧的話就儘管去吧(mad)
답변 제공: Tina 님, 2020년 2월 18일
Dear guests:Hello!Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

YI HSUN

좋아요: 청결 상태
一個讓人很放鬆的飯店......
房間很舒適,挑高空間讓人很放鬆,地點也很方便。 以下幾點建議改進: 1.床墊很硬,支撐度不佳,以至於睡起來不舒服。 2.沙發座墊太軟,支撐度不佳,以至於坐起來不舒服。 3.希望可以提供電磁爐、簡單鍋具,以方便簡易烹煮食物。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
房間蠻大的 但是有一面牆壁潮濕,裝潢爛掉 有小蟑螂
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的入住,并感谢您所提出的宝贵意见!给您这次入住造成的不愉快体验,我们深表歉意,为了营造顾客舒适的环境,酒店已安排专业人员定期对酒店房间统一进行消毒处理,而且为了提供更好的优质环境和入住体验,我们酒店大量房间已经在去年年底就完成了翻新、装修。期待全新的环境带给您更好的体验!感谢所有顾客的厚爱与支持,阳光国际酒店公寓恭候您的光临!祝您生活愉快,谢谢!

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
convenient but shabby - there are better options
This was a distinctly average experience - there are fat better apartments in Guangzhou. Amongst the problems - window wouldn't close, bathroom lock was hanging off when we arrived, the floors were hard and unpleasant to walk on, the heating didn't work and the sofa was uncomfortable. As a consequence of the lock problem on the bathroom door we couldn't use the bathroom and took 1.5 hours before someone dealt with it. Lots going on nearby but overall ... avoid.
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: Hello!Thank you for choosing to stay in our apartment.We are sorry that you are not satisfied with this stay. Our hotel also attaches great importance to your questions and carries out targeted inspection and maintenance of all rooms again. Therefore, we believe that we do not have a perfect place, we will further improve; if we do not do a good job of the details, we will review and improve, I believe we will do better and better; look forward to your re-stay. I wish you a happy life, thank you!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

che hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

che hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
房间大,整潔,但冲凉間有漏水情况
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您选择入住我们公寓。对于此次的居停未能让您满意,我们很抱歉!对于您所提出的问题,我们酒店也十分重视并且对所有房间再次开展针对性的排查和检修。所以我们相信,我们没有完善的地方,我们会进一步的完善;没有做好的细节,我们会检讨改进,相信我们会做得越来越好;期待您再次入住。祝您生活愉快,谢谢!

6/10 - 괜찮아요

HX 님, Malaysia

좋아요: 직원 및 서비스, 객실의 편안함
Good location but lift was slow
Location is good, room was fine, bathroom was just okay..
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

Sin Man

좋아요: 직원 및 서비스
地點方便
優點:地點方便 空間夠大 便宜 缺點:只有一個廁所 這麼大的房間 3-6人入住 竟然只有一張單人沙發~
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
近步行街
地處市中心,位於北京路步行街,購物非常方便,缺點:但沒有車位提供
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

8/10 - 좋아요

Helen 님, Australia

좋아요: 직원 및 서비스, 객실의 편안함
Spacious room
Lifts are slow and not all the lifts go to the hotel rooms. We arrived at around 8pm and our room was not ready. We waited for more than 40 minutes. There was no toilet paper on the first day, no floor mat on the second day, and the hand towels were not changed on the third day. But overall the room itself is good, spacious. We had a two bedroom delux appt.
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: Hello, thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. I'm sorry that this stay has left you unsatisfactory. We have been committed to providing every guest with excellent service that makes us feel at home. When such a situation does not meet our consistent service standards, we will effectively correct and improve the standard of hygiene. In addition, if you encounter any dissatisfaction or problems during your stay in the apartment, you can call the front desk for feedback at any time. We will solve the problem for you as soon as possible, and we sincerely look forward to your coming again. I wish you a happy life, thank you!

10/10 - 훌륭해요

honghock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
这间服务热情好,有问题都很乐意帮忙。
前台的卷发男服务员很热情,很好
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的好评,得到您的认可是我们最大的荣幸,同时也可以给我们巨大的动力,让我们在今后的服务中不断提升、不断创新,期待您的再次光临,我们将竭诚为您服务。祝您生活愉快,谢谢!

8/10 - 좋아요

Chee Kiong

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
早上曾四次被打擾,公安例行檢查,催趕退房等。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!十分感谢您的入住,对于在入住时给您带来的不愉快体验,我们深表歉意,我们将进一步的培训我们的员工,确保服务的灵活性,达到以及超越客人的期望是我们一如既往的待客之道。期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

zhigang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您的点评,也非常感谢您对阳光国际酒店公寓的大力支持,欢迎您再次光临,祝您生活愉快,谢谢!

10/10 - 훌륭해요

Leonardo Frade 님, Joinville

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ApartHotel chinês, localizado no coração de compra
O hotel parecia meio estranho num primeiro momento por não ter fachada na rua, pois fica dentro de um grande edifício que comporta vários hotéis e empresas. Depois que vc pega a chave do quarto, o único impecilho passa a ser a demora do elevador. São só dois para muitos andares, o que é um pouco desagradável. O apartamento era muito bom, super grande e confortável.
답변 제공: Tina 님, 2020년 2월 18일
Dear guests:Hello!Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

jorge a 님, Buenos Aires - Argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen Hotel centrico en Guangzhou para negocios
Muy bien. Personal siempre predispuesto aunq con escaso Ingles. Solo 2 de las chicas manejaban el idioma pero con eso nos arreglamos
답변 제공: Tina 님, 2020년 2월 18일
Dear guests:Hello!Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

MOHAMMED 님, اليمن

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
جيد جدا
جيدة جدآ
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you very much for choosing to stay in our hotel and give it high praise! Your satisfaction is the best affirmation and encouragement to us, our hotel is committed to providing you with a more cordial and thoughtful stay experience, sincerely look forward to your next visit! I wish you a happy life, thank you!

6/10 - 괜찮아요

Kit Ling 님, 香港

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
距離地鉄站約10分鐘步行距離,並非如想像中近; 附近為步行街,食店甚多; 酒店自動給我提升至豪華客房,上下兩層,空間甚大,這是最大優點; 浴室細小,設備甚舊,有滲水,需要改善
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

MEI LING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you for your comments, and thank you very much for your strong support to the Sunshine International Hotel apartment. Welcome to come again. I wish you a happy life. Thank you!

6/10 - 괜찮아요

TAK SHEUNG 님, 香港

별로예요: 직원 및 서비스
硬件尚可,配備不足。
地点,位置方便逛街和飯後聊天,硬件尚可。可惜是公寓住客要與其他公眾人仕共用2部电梯,令到住客在上落居住的地方,都得花上十多分鈡才能搭上,極為:浪費時間和不方便,希望酒店負責人切切為住客考慮,改善安排,有一部專供住客使用專用电梯就好了。 另外今次碰到第一晚住宿就在不知情下就停电事,冒在鼓裹,極不是味兒,投訴職員們,初是卸責,最後承認有這不當安排,回应不當就算了,整體是、服務不合格,下次不來了。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!十分感谢您的入住,对于在入住时给您带来的不愉快体验,我们深表歉意,我们将进一步的培训我们的员工,确保服务的灵活性,达到以及超越客人的期望是我们一如既往的待客之道。期待您的再次光临!祝您生活愉快,谢谢!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: how do you do? Thank you for your comments, and thank you very much for your strong support to the Sunshine International Hotel apartment. Welcome to come again. I wish you a happy life. Thank you!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
不乾淨的房間
本來是受朋友推薦來這邊住宿,可是房間以及廁所整潔度完全不及格。建議先多用資源處理打掃層面,這是最基本的要求。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好,非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,很抱歉此次入住有让您未如意之处。我们一直致力于为每一位宾客提供宾至如归的卓越服务,出现这样的情况不符合我们秉持一贯的服务标准,我们一定会切实改正与提升卫生水平。此外您在公寓入住期间遇到任何让您不满意之处或问题,可随时致电前台反馈相关问题,我们必将在第一时间为您解决问题,我们诚挚恭候您的再次光临!祝您生活愉快,谢谢!

6/10 - 괜찮아요

しむら 님, 神奈川

좋아요: 직원 및 서비스
별로예요: 청결 상태
部屋による
到着後フロントにて、3連泊のうち最初の1泊で部屋を変えてほしいと言われました。 通された部屋は、ハズレの三ツ星です。部屋は掃除が行き届いておらず、窓は手垢で外が見えないほど。入ってすぐに大きな水槽があり、真っ赤な魚がたくさんいて、全部がこちらを見ていて不気味。ロフトへの階段は斜めに傾いで上り下りするたびギシギシいう。シャワーは壊れていて、水漏れ、お湯が出ませんでした。深夜に到着して、その日は諦めてふて寝しました。翌日シャワーが使えなかった旨を伝えた上で、部屋移動。今度は当たりの三ツ星です。部屋はサイトでみた写真のまま。そこそこ清潔感もあり。ロフトへの階段は大理石。同じホテルなのに部屋によってここまで違うかという不思議な体験でした。後半の部屋ならまた利用しても良いですが、前半の部屋は二度と泊まりたくないです。
답변 제공: Tina 님, 2020년 2월 18일
Dear guests: Hello!Thank you for choosing to stay in our apartment.We are sorry that you are not satisfied with this stay. Our hotel also attaches great importance to your questions and carries out targeted inspection and maintenance of all rooms again. Therefore, we believe that we do not have a perfect place, we will further improve; if we do not do a good job of the details, we will review and improve, I believe we will do better and better; look forward to your re-stay. I wish you a happy life, thank you!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfaction far below average.
We checked-in the hotel at 6pm, our roomwas available. However it was not the same lick to the visitors next to me, her room was not ready but the hotel did not ready to offer any alternatives. We booked a room for 6, but the beds are available for 5 people and the reception desk was not willing to solve our problem so we only took the sofa as final solution. There were 2 bathing towels, additonal had to be paid.
답변 제공: Tina 님, 2020년 2월 18일
Dear guests:Hello!Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

Mei Yu 님, HONG KONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The shower takes time to pre-heat
답변 제공: Tina 님, 2020년 2월 18일
Dear guests:Hello!Thank you very much for choosing to stay in this apartment and sharing your real and valuable experience. Your satisfaction is the affirmation and encouragement to all the staff of our store. We have submitted your suggestion to the relevant departments. We will improve this problem according to the actual situation. Thank you for your sincere reminder. We sincerely look forward to your coming again! I wish you a happy life, thank you!

8/10 - 좋아요

Wai Man 님, 香港

좋아요: 직원 및 서비스, 객실의 편안함
服務要窩心
酒店的wifi名稱,應清晰列明於密矾碼旁;室內保險箱,應列作必需品,交房時要在備用狀態,不要在需使用時才找人開啟。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,您的满意就是对本店全体员工工作的肯定与激励,我们已将您的建议提交给相关部门,我们将依据实际情况对此问题进行改善,感谢您的真诚提醒,我们诚挚期待您的再次光临!祝您生活愉快,谢谢!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
滿意
浴室略為小,人多輪侯便,我們三人住的房間共有四張大床,足夠八至十人入住,如有多一個浴室就更方便。整體而言,也很滿意。電梯很繁忙,比較慢。酒店位置在北京路上,購物飲食都很方便!
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!非常感谢您选择入住本公寓并分享您真实而又宝贵的入住体验,也非常感谢您对本公寓提出宝贵意见。因公寓客房较多,中午11点左右为退房高峰期,会产生电梯缓慢的情况,同时我们建议您可错开高峰期搭乘电梯,以保证节省您的宝贵时间,同时我们也会加强电梯管理,为您及所有的宾客营造更好的入住环境,我们真诚期待您的再次莅临!祝您生活愉快,谢谢!

6/10 - 괜찮아요

fanny 님, 香港

좋아요: 청결 상태
별로예요: 직원 및 서비스
前台服务員check in 時服務欠佳 , 房间很宽敞 ,設備齊全 , 零距离地铁站,交通及购物便利。
답변 제공: Tina 님, 2020년 2월 18일
尊敬的宾客:您好!感谢您入住阳光国际公寓并利用宝贵的时间告知我们您的入住体验,我们一直致力于为每一位客人提供更好的服务。对于您所提到的客房问题,我们会反馈给前台,下次您入住时我们尽可能的安排,再次感谢您选择入住阳光国际酒店公寓,希望此次经历不会影响您对我们一惯的信任,并期待您的再次光临。祝您生活愉快,谢谢!