Dear Taehyo, Thank you so much for taking your precious time to review and share your such detail and valuable comments with us. And we do apologize for the unexpected incident during your stay. Our hotel has more than ten years of history in Guangzhou. but recently has been re-decoration. and relative to other hotels in the price has a certain advantage. We looking forward to welcome and service you agian , with our heart. Best regards, Bruce

Thank you so much for your review and share your experience with us. We are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you so much for your review and share your experience with us. We are highly appreciated your comments, regarding to the location and facilities. We are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you so much for your review. We are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you for you selecting Springdale Serviced Residence for your recent stay in Guangzhou. And we are so delighted to read your kind compliments to our hotel. Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable caused to you. Springdale will spare no efforts to deliver consistently good service to provide the home away from home for all the hotel guests. We look forward to welcoming you again in the near future.

Thank you so much for your review and share your experience with us. We are highly appreciated your comments, regarding to the location, facilities as well as our service. We are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

尊敬なお客様、今回はスプリングデルをご利用していただき、高い評価を与えてくれてありがとうございます。.お客様のご意見を非常に重視となっておりますので、関連することを直ちに処置となっております。再び光臨をお待ちしております。

尊敬なお客様、 今回はスプリングデルをご利用していただき、高い評価を与えてくれてありがとうございます。これからももっと快適な環境を提供してがんばります。 再び光臨をお待ちしております。

Thank you so much for your review and share your experience with us. We are highly appreciated your comments, regarding to the location, facilities as well as our service. Our Club is a place for our guests to relax and experience the city’s great views, we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

尊敬的贵宾，感谢您入住盛雅服务公寓。对于此次入住期间所带给您体验上的欠佳，我们深表歉意。同时，我们也感谢您所提出的宝贵意见，您提的几点意见我们很重视，并将立即进行相关整改。诚挚期待能够与您和家人、朋友再次相见，一同体验雅诗阁殷勤的待客之道。

Thank you so much for your review and share your experience with us. We are highly appreciated your comments and we are happy to have you with us . we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

尊敬なお客様、今回はスプリングデルをご利用していただき、高い評価を与えてくれてありがとうございます。これからももっと快適な環境を提供してがんばります。 再び光臨をお待ちしております。

尊敬なお客様、こんにちは！今回はスプリングデルをご利用していただき、高い評価を与えてくれてありがとうございます。これからももっと快適な環境を提供してがんばります。 再び光臨をお待ちしております。

尊敬なお客様、こんにちは！スプリングデルを選んでいただきありがとうございます。お客様のご意見を非常に重視となっておりますので、関連することを直ちに処置となっております。これからももっと快適な環境を提供してがんばります。再び光臨をお待ちしております。

尊敬的贵宾，感谢您将盛雅服务公寓作为此次出行的下榻之所，并与我们一同分享您的入住体验。盛雅服务公寓位于小区内，旁边就是体育中心，闹中带静，并地处广州天河中央商务区的中心地带，并毗邻天河城、万菱汇、太古汇、正佳等多家高级商城及名品店、餐厅和娱乐场所，得天独厚的地理位置都将为您提供无与伦比的便利之处。感谢您所提出的宝贵意见，以及对我们的支持和肯定，诚挚期待您的再次到来。

Thank you for you selecting Springdale Serviced Residence for your recent stay in Guangzhou. And we are so delighted to read your kind compliments to our hotel. I am sure that our employee prides themselves in their quality of their work and love to hear from our customers; and upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable caused to you. We are communicated your feedback to concerned department . Springdale will spare no efforts to deliver consistently good service to provide the home away from home for all the hotel guests. We look forward to welcoming you again in the near future

尊敬なお客様、こんにちは！今回はスプリングデルをご利用していただき、高い評価を与えてくれてありがとうございます。これからももっと快適な環境を提供してがんばります。 再び光臨をお待ちしております。

Thank you for you selecting Springdale Serviced Residence for your recent stay in Guangzhou. Meanwhile, we would also like to express our apology for any inconvenience caused to you. We noted that the supplement of the breakfast quantity needs to update in Expedia's website, which may cause the confused.There are 1 Breakfast for Studio and 1 Bedroom/daily, 2 Breakfast for 2 Bedrooms/daily, 3 Breakfast for 3 bedrooms/daily. Springdale will spare no efforts to deliver consistently good service to provide the home away from home for all the hotel guests. We look forward to welcoming you again in the near future

Thank you so much for your review . We are highly appreciated your comments, regarding to the location, facilities as well as our service. Our Club is a place for our guests to relax and experience the city’s great views, we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you so much for your review and share your experience with us. We are highly appreciated your comments, regarding to the location, facilities as well as our service. Our Club is a place for our guests to relax and experience the city’s great views, we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you so much for your review us. we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

Thank you so much for your review us. we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

尊敬的贵宾，感谢您入住盛雅服务公寓，并与我们一同分享您的入住体验。得天独厚的地理位置为我们的尊贵宾客提供了无与伦比的便利之处，在此得知能够让您的此次入住感到称心如意，我们深感荣幸！酒店将定期推出各类餐饮优惠，期待您的再次光临，同时，我们也感谢您对我们的支持和肯定，诚挚期待能够与您和家人、朋友再次相见。

Thank you so much for your review us. we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

敬愛な客様へ いつもお世話になっております。ご評価ありがとうございます。ご提案で引き続き改善して、マンションのサービスを改善します。朝食について、これらはホテルの規定で、部屋のタイプによって割り当てられていますので、ご理解くださいませ。今後ともよろしくお願いします。またのご来店、ご利用くださってスタッフ達はお待ちしております。 スプリングデルより

Thank you so much for your review us. we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.

We would like to thank you again for your time to give feedback to us. We are sincerely looking forward to welcome you again for a renewing experience

We would like to thank you again for your time to give feedback to us. We are sincerely looking forward to welcome you again for a renewing experience.

Dear Guest, Thank you to share the feeling when you stay with us. It is our pleasure to assist you,looking forward to see you next time! Have a nice day~ Best regards, Julia

尊敬的住客， 对于房间的不足我们深感抱歉，给您的旅途添麻烦了。客房的工作是需要加强的，如您在下次入住时再次发现类似的问题，我们一定会立即给您处理，安排一间让您满意的房间。感谢您的理解与支持，我们会加以改进。 Marcus

Dear Sze, 感谢您入住广州盛雅服务公寓，并抽出宝贵时间给予我们评价。我们会再接再厉给入住盛雅的客人提供一个温馨舒适的家，希望您及家人有机会再次入住酒店，期待您的再次光临！

Dear Mohammed, Thanks for your recent visit and rating. We are happy to learn that you enjoyed your stay with us, and we are looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou. Sincerely, Marcus

Dear Guest, We've heard about your unsatisfied experience concerning the room condition and miscellaneous charge that upset you, and sorry for that due to the miscommunication within our departments. We'd like to make improvements according to the complaints you have given. May we have the opportunity to build your trust again and give you a better experience next time. Sincerely, Marcus

Dear Guest, Thanks for your time giving us a positive review. It's our pleasure that host you and your friends as our valuable guests. We are looking forward to welcome you again in the near future. Sincerely, Marcus

尊敬的住客， 感谢您对我们公寓的支持，非常高兴我们的设备设施能满足您旅行在外的需求。我们会再接再厉给入住盛雅的客人提供一个温馨舒适的家，希望您及家人有机会再次入住酒店，期待您的再次光临！ Marcus

Dear Guest, Thank you for your recent visit and the time you gave us a review. We are terribly sorry to learn about your dis-satisfactions and best be assured that our department heads concerned would definitely look into the matter right away, and will make appropriate rectifications. If what made your upse was the breakfast error on the reservation page, please let us know and we would like to work with our team as soon as possible. And we wish you a colossal day. Sincerely, Marcus

Dear Guest, Thanks for your recent stay and review, we look forward to wlecome you again as our guest. Have a good day. Sincerely, Marcus

Dear Guest, We are sorry to hear that you had this unexcepted experience with us. And we would be pleased to help you to deal with troubles whenever you call while staying with us. Additionaly, we would still like to work on improvements regarding the issue you mentioned. Once again, thank you for your time giving us a review and we look forward to having you again as our guest in the near future. Sincerely, Marcus

Dear CHIAHSU, 感谢您对我们公寓的支持以及赞赏。盛雅服务公寓地处广州天河中央商务区的中心地带，得天独厚的地理位置都将为您提供无与伦比的便利之处。诚挚期待您的再次到来。 Sincerely, Marcus

Dear See Min, I'm sorry for your unsatisfied experience and the troubles that caused you during your stay. That's an error on the map of hotels.com's page, which is reported by our team and it will be corrected soon. In the meantime, we will be continually trying to improve the related facilities to suit our guests' needs. Once again, we wish you a good day and hope your next stay will be a lot better. Sincerely,

Dear Guest, We appreciate your time of giving us a positive rating, which encourages our staff to deliver warmth towards guests. I hope your next stay will be around the corner, thank you again for being our guest, Sincerely,

Dear CHIAHSU, Thank you again for another good review, it is such a encouragement in the beginning of a new year for all our staff. Also, we wish you a cheerful new year. Sincerely,

Dear Wai Leung, 非常感谢您能抽出宝贵的时间给予我们极高的评价，这是我们作为员工以及代表酒店的荣幸。我们的员工会引以为豪，继续为客人们提供高质量的服务。另外期待您的下次光临，祝您新年快乐。 Sincerely,

Dear CHIAHSU, Thanks for leaving a five star rating, and we are glad that you had a pleasant journey, our dedicated staff will be pleased to learn of your high praise. We are looking forward to welcoming you again as our guest. Sincerely,