I had stayed here in the past without any major issues, and frankly it was due to the much better price compared to other hotels during Canton Fair. On this particular occasion I experienced:
1) awful cigarette smoke smell throughout the floor and room. The stench of cigarettes permeated the sheets and made staying in the room unbearable. The hotel did not attempt to enforce its no-smoking policy on the floor
2) Been coming to the Canton Fair for a decade. Anytime I need a last minute train ticket to HKG, a member of concierge at any reputable hotel will arrange to pick one up (a lot of times free but sometimes for 20-30 RMB.) This concierge initially offered to do it for 95 RMB, which was about 50% of the entire ticket price. That's just extortionate. So I refused. He then attempted to negotiate it down to 80 RMB. No thanks. I simply purchased one online.
3) I had previously printed multiple documents at the hotel biz center (which has the equivalent of dial up internet) without any charge. So on this trip, when I asked to have my online train ticket receipt printed for pick up, the concierge, sensing he had lost out on a service fee to pick up the ticket, then said it would cost 30 RMB to print the ticket.
4) The breakfast at the hotel was pretty subpar, and there's no fresh juice. Most of the meats are out at room temperature for extended periods below 60 degrees so be careful of salmonella.
I will never stay here again. ** AVOID THIS PLACE **