Estimado Jose:Agradecemos la valoración que nos brinda con respecto a su reciente estadía. Para nosotros fue un placer tenerlo en casa.Saludos Cordiales,

Dear Gina:We appreciate your comments regarding your last experience with us. It was a pleasure to have you as our guests.Best Regards,

Dear Maria Antoinette:We appreciate your comments regarding your recent experience with us. It was a pleasure to have you as our guest.Kind Regards

Dear Alexander:Thank you so much for your comments regarding your recent stay with us. It was a pleasure to have you as our guest.Best Regards,

Dear Juan:Thank you so much for your comments and the valuation that you give us regarding your past stay with us. It was a pleasure to serve you.Best Regards,

Dear Xin: We appreciate the time to share your experience with us, we are really glad that your stay with us was pleasant, and you liked our hospitality and food. Thank you for your comments, since they help us to continue improving our service. It will be a pleasure to see you soon!Best regards.

Estimada Ana:Agradecemos mucho los comentarios que compartes con nosotros referente a tu reciente estadía, tomaremos muy en cuenta la sugerencia que realizas con respecto a las actividades para los niños que realizamos en fechas especiales, ya que también nos caracterizamos por ser un hotel familiar. Esperamos servirte pronto como lo mereces.Saludos Cordiales,

Dear Enzo:Thank you so much for your comments regarding maintained property and buffet, It was a pleasure to have you as our guest. Best Regards

Dear Mariela:Thank you very much for sharing your assessment with us, we apologize for not find a transportation for you, however the transportation contacts that we have were not available that day since there were some streets blocked in Antigua due to the processions, we appreciate your comments since they help us to have a continuous improvement. It will be a pleasure to see you againOur best wishes

Dear Andrea:Thank you very much for the valuation of your experience at Porta Antigua, we regret not having met your expectations of quality and service, we appreciate your comments since they are very important to have a continuous improvement in our processes.However, at the moment you informed us about the overcooked eggs, we gladly offered you new ones. We really appreciate your feedback with this situation.As reference to the other situations we would have been pleased to provide you more comfortable rooms, but we did not know until your check-out. We are really sorry about the situation, and We will be pleased to have the opportunity to serve you again and provide you with a better experience.Best Regards,

Dear Camile:We appreciate your comments regarding the food, staff, and place . It was a pleasure to have you as our guest. Best Regards,

Estimada Liliana:Muchas gracias por tus comentarios con respecto a tu reciente estadía, para nosotros fue un placer tenerte en casa.

Dear Margarita Michelle:We appreciate your comments regarding your recent experience with food and staff, It was a pleasure to serve you.Best Regards,

Dear Miguel:We appreciate your comments regarding your recent experience, It was a pleasure to accommodate you in a single bed according your need and our availability. Best Regards

Dear Veronica:We appreciate the time to share your assessment with us, since it is really important to have a continuous improvement in our service.We will be pleased to serve you again.Our best wishes.

Estimado Miguel:Agradecemos los comentarios y la valoración que nos brindas, con respecto a tu reciente experiencia. Para nosotros fue un placer tenerte en casa.Saludos Cordiales

Estimado señor Antony:Muchas gracias por la valoración de los servicios recibidos durante su estancia con nosotros. Fue un placer tenerlos hospedados.Saludos Cordiales,

Estimado Guillermo:Tus comentarios son muy importantes para nosotros, agradecemos que compartas con nosotros tu reciente experiencia.Saludos Cordiales,

Dear Martha:We appreciate your comments regarding your recent stay with us, It was a pleasure to serve you.Best Regards,

Estimada Elisa:Muchas gracias por los comentarios que compartes con nosotros, con respecto a tu reciente visita.Saludos Cordiales,

Dear Pamela:We appreciate your comments regarding your recent stay with us, our staff in front desk always will be available to serve you and the rest of our staff, too.Best Regards,

Estimada Fabiola:Muchas gracias por la valoración que nos brindas con respecto a tu reciente experiencia, para nosotros fue un placer tenerte en casa.Saludos Cordiales,

We are so grateful to have had you as a guest. We hope to see you soon

Dear Karina:Your comments are important to us. We hare happy that you had enjoyed your stay with us. It was a pleasure to have you as our guest.Best Regards,

Dear Nicolas,Thank you very much for your comments about his recent stay with us.It was a pleasure to have you as our guest.Sincerely,

Estimada señora Yvette,Agradecemos que comparta con nosotros la experiencia que tuvo sobre sus recientes estadías. Lamentamos mucho hacerla esperar durante nuestro check in, esto se debió a que nuestro equipo de recepción verificó que las dos diferentes reservaciones que realizó fueron hechas en diferentes edificios y tomó un tiempo en lo que nuestro equipo realizó cambio para encontrar la misma habitación para las dos noches y no tuviera que moverse de habitación, brindándole un upgrade de habitación sin recargo adicional.Esperamos poder brindarle mejor en un futuro.Saludos Cordiales,

Dear Akash:Thank you very much for sharing your assessment with us, we are really glad that your stay with us was pleasant. We hope to see you soon!Our best wishes.

Dear Kyle:It is satisfying to know that you had a wonderful time at Porta Hotel Antigua, we greatly appreciate the opportunity you have given us to serve you and host you, we are glad that you felt really conformable with us and enjoyed our facilities. It will be a pleasure to have you as our guest on your next visit to Antigua Guatemala. ¡See you soon!Best regards.

Estimado Calvin:Muchas gracias por compartir tu reseña, para nosotros es muy importante saber que tu estadía en Porta Hotel Antigua fue realmente placentera. Esperamos verte pronto.Saludos cordiales

Estimado Alan:Agradecemos grandemente la valoración de tu experiencia en Porta Antigua, nos llena de satisfacción saber que disfrutaste tu estadía con nosotros. ¡Esperamos verte pronto!Saludos Cordiales

Dear Morris:Thank you so much for your valuation and comments that you share with us respecting your recent visit. It was a pleasure to have you as our guest. Best Regards,

Dear William:We appreciate your preference with our Hotel. The satisfaction of our guests is paramount for us, on the other hand, the upgrades for your VIP Premium guests are subject to our availability, but the complementary benefits were given.We would have loved to give you a better room category but we couldn't because we did not have more rooms.But we appreciate that you can share your comment with us respecting your recent stayed with us, your feedback helps us to improve in our process to give you a better service. It was a pleasure to have as our guest.Best Regards,

Estimado Amner: Muchas gracias por la valoración de tu experiencia en Porta Hotel Antigua, nos alegra mucho saber que tu estadía con nosotros fue realmente placentera. Será un placer ser tus anfitriones en tu próxima visita a la Antigua Guatemala.¡Esperamos verte pronto!Saludos Cordiales

Estimado Raymond:Gracias por tomarte este tiempo para compartir tu experiencia, nos alegra mucho saber que disfrutaste tu estadía en Porta Antigua.Esperamos tener la oportunidad de servirte nuevamenteSaludos cordiales.

Estimada Elizabeth:Muchas gracias por la valoración de tu experiencia en Porta Antigua, lamentamos no haber cumplido con las expectativas de calidad y servicio, es por ello que nos gustaría que nos ampliaras la información sobre los aspectos a mejorar, ya que tus comentarios son muy importantes para tener una mejora continua en nuestros procesos. Esperamos tener la oportunidad de servirte nuevamente y brindarte una mejora experiencia. Saludos Cordiales

Dear Mayra:Thank you so much for your valuation, respecting your recent experience in Porta. It was a pleasure to serve you.Best Regards,

Estimado Luis:Agradecemos los comentarios que compartes con nosotros, son muy satisfactorios al saber que disfrutaste tu estadía con nosotros.Saludos,

Estimado Luis:Para nosotros fue un placer tenerles hospedados en casa. Fue un placer serviles como lo merecen.Saludos Cordiales,

Dear Patricia:Thank you so much for your comments, respecting your recent stayed with us. It was a pleasure to serve you. Best Regards,

Dear Thomas,Thank you so much for your comments and the valuation that you gave us as a destination in Antigua, GuatemalaBest Regards

Dear Christopher:We appreciate your comments ant the valuation that you gave us. It was a pleasure to have as our guest.Best Regards,

Estimado Mario:Agradecemos tu comentario y la valoración que nos brindas con respecto a tu reciente estadía.Enviamos un cálido saludo

Dear Yvette:Thank you very much for sharing your experience at Porta Hotel Antigua, we are really glad that your stay with us was pleasant. We would like to apologize for the inconvenience that occur in your stay with us, we greatly appreciate your feedback since it helps us to continue improving our service. It will be a real pleasure for Porta Family to have you as our guest again and give you the best service that you deserve. See you soon!

Dear Rodolfo:We greatly appreciate the time to share your assessment with us, we are so glad that you had an amazing experience at Porta Hotel, and it will be a pleasure to have you as our guest on your next visit to La Antigua Guatemala. It will be a pleasure to see you againBest regards.

Dear Michelle:Thank you very much for sharing your assessment with us, it is satisfying to know that your stay with us was really pleasant, it will be a pleasure for the Porta Family to have you as our guest again.¡See you soon!Best regards.

Dear Carlos: We would like to thank you for the opportunity you have given us to serve you on your visit to La Antigua Guatemala. We are really pleased to know that your visit with us was pleasant.It will be a pleasure to serve again. See you soon!Our best wishes.

Estimada Tamara:Agradecemos la valoración que nos brindas con respecto a tu reciente experiencia. Para nosotros fue un placer tenerte en casa.Saludos Cordiales,

Estimado Federico:Para nosotros fue un placer servirte, agradecemos los comentarios y sugerencias que realizas para poder mejorar nuestro servicio.Saludos Cordiales,

Dear Tamara:It is a pleasure to have you as our guest in Porta, I was a honor to serve you.Best Regards