실내 수영장, 시즌별로 운영되는 야외 수영장

샹그릴라 구이린 여행 후기

5 out of 5
샹그릴라 구이린
111 Huan Cheng Bei Er Lu, Guilin, Guangxi

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 275개 이용 후기 중 175개" "
평점 8 - 좋아요. 275개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 275개 이용 후기 중 23개" "
평점 4 - 별로예요. 275개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 275개 이용 후기 중 1개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay in guilin
Pleasant stay, staff was very supportive and helpful, room is spacious, they have nice garden area to take a walk. I would love to stay there again
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Yunkung

별로예요: 직원 및 서비스
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고
계림에 있는 호텔 중 최고 입니다. 시내와 거리는 떨어져있지만, 택시 서비스나 외곽으로 나가는 튜어 서비스들이 잘 갖추어져 있어 큰 불편함을 못느꼈습니다.
2018년 10월에 1박 숙박함
답변 제공: Hotel General Manager Leslie Wang 님, 2018년 10월 12일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments which will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

ELIZABETH 님, 중국 북경

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so much recommended.
The only good thing about the hotel was food and the facility. Hotel room itself was not comfortable as the smoking room and the non-smoking room were all on the same floor. Had a corkroaches in the bathroom. Didn't have a conceirge outside helping the guest with the lugguages on arrival at night either. But the ground staffs are quite nice. Had some problems with bathroom oudour and could hear people having a shower upstairs. Overall, didn't live up to Shangri-La's brand value.

10/10 - 훌륭해요

Sang Hoon 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Guilin
Best hotel in Guilin

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

8/10 - 좋아요

Lai Shu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

AZUSA

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Xia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and service. Nice breakfast with variety of options.
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Chi Yin John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
舒服乾淨
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

8/10 - 좋아요

Victor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel and in good location. Highly recommended for a short stay.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
2019년 12월에 5박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2020년 1월 6일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

nick 님, Osaka

가족 여행
좋아요: 청결 상태
レストランは美味しい。桂林に合ったイベントもたいへん楽しめました。トイレがウォシュレットになれば評価upできる。
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Vincy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is located about 45 minutes from the airport, situated at the li-river. We had a nice walk along the river this morning.
2019년 12월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 12월 30일
Dear Vincy, Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), making you feel like you are in the corner of paradise. Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Our hotel also has many recreation facilities and activities for children, including Kids Club, Game Lounge, Mini Zoo, Mini Royal train, rock climbing, bumper boats, cobblestone painting, cooking classes, etc., so that children can have full of fun in the hotel every day. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

6/10 - 괜찮아요

JC

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is helpful, plenty of facilities although quite a bit of extra charges, room is very much Shangri-la standard. However, F&B is quite disappointing. Breakfast selection and taste was poor, staff was not engaged and offers below par services.
2019년 12월에 4박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 12월 30일
Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to give your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We have taken note of your comments on our breakfast and staff. Rest assured that actions will be taken to rectify the situation in order to strive for better customer service in the future. Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Breakfast
2019년 10월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 11월 13일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments on our breakfast, and we will share it with our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

Withbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 11월 13일
Dear Withbert, Thank you very much for your rating. It is a pleasure indeed to receive full score from you, and we will work harder to maintain the quality of our servicey. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

Ho Ling 님, 香港

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 11월 13일
Dear Ho Ling, Thank you very much for your rating. It is a pleasure indeed to receive full score from you, and we will work harder to maintain the quality of our service. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

VICTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
很舒服的酒店
周边环境和这个5星酒店不配。其它什么都好。
2019년 10월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 11월 13일
尊敬的Victor, 尊敬的宾客:感谢您选择下榻桂林香格里拉大酒店,利用宝贵的时间分享您的入住体验并对我们的工作给予肯定。很遗憾酒店周边环境没能达到您的期望。期待您的再次光临!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic, beautiful room. Great staff perfect service
2019년 4월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management Team 님, 2019년 11월 21일
Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. We are proud to receive your wonderful comments on our room and service which will be passed to our colleagues accordingly. Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
市の中心部から離れているため、周辺は静かで景色も良く、部屋は広くて清潔で、スタッフの対応も申し分なく、ロビーでのバンブーダンスなど、プラスアルファのサービスも良かった。
2019년 9월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management 님, 2019년 10월 8일
尊敬的宾客:感谢您下榻桂林香格里拉大酒店,并对我们做出满意的点评,我们感到十分荣幸。酒店环境优美,坐落于漓江东岸虞山桥畔(漓江风景市区精华段的起点),让您宛若置身天堂一角。为了让客人足不出户就能体验桂林的特色美食和人文风俗,我们在大堂设置了“美食街”,为客人提供桂林的各种特色小吃,并且每周二、四、六、日为客人安排了民俗表演。酒店还有深受孩子们喜爱的宝贝乐园、游乐天地、迷你动物园以及小火车、碰碰船、漓江鹅卵石彩绘、烹饪课程等,让孩子们在酒店的每一天都充满乐趣。真诚期待您的下次光临!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
建議酒店內花園定期滅蚊
整潔,環境舒適,有禮
2019년 9월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin Management 님, 2019년 10월 8일
尊敬的宾客:感谢您入住桂林香格里拉大酒店并利用宝贵的时间分享您的入住体验。非常感谢您的意见,我们会根据您的反馈加以改进。期待您的再次光临。

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 10월 11일
Dear value guest, Thank you for choosing Shangri-La Hotel, Guilin as prefer stay and taking up the time to bring to our attention on the feedback from your experience. It would be deeply appreciated if you would advise us of more details by dropping email at your convenience. Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

6/10 - 괜찮아요

Grainne 님, Foshan

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.
2019년 9월에 4박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 9월 13일
Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your unsatisfactory experience. We are very disappointed that we were not able to meet your expectations during your stay. Once again, thank you for your comments and we sincerely hope that we will have the opportunity to redeem ourselves and welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

King Sin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
overall is nice place, just a bit old
2019년 8월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 23일
Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are disappointed that we were not able to meet your expectations during your stay. Thank you again for your comments. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future. We welcome comments from our guests in order that we can maintain and improve our services and facilities.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 8박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 19일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

Lorenzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
The hotel is nice even a little bit old, but we'll maintained. The services provided are great and respect the Shangri La high standards. The personnel is well trained a d good English speaking, included the drivers. All staff very kind and smiling.
2019년 8월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 15일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

Ta Chun 님, 台北

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
較偏遠的香格里拉
附近沒啥好吃好逛的, 不過萬達廣場不遠, 開車10分鐘內可到. 隔壁虞山橋下的灕江水淺, 很多民眾在水中玩水消暑, 特別想去嘗試一下. 酒店內有很多兒童設施, 但是大部分都是要收費的, 只有游泳池是免費使用, 這點我覺得不夠好. 做為知名香格里拉酒店, 房內住起來很舒適, 還算滿意
2019년 8월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 21일
尊敬的宾客:感谢您入住桂林香格里拉大酒店并利用宝贵的时间分享您的入住体验。酒店周边环境一直在改善,预计到今年10月底以前,酒店周边村庄的房屋将全部拆除,漓江边的慢行步道已经全部畅通无阻,可以从酒店一直步行至解放桥(市中心位于解放桥一侧)。很遗憾我们未能达到您的期望。关于您提及的儿童游乐园收费一事,很遗憾酒店现阶段暂无对儿童乐园免费开放的计划。我们后花园有一个免费的小型游乐场,有滑滑梯等娱乐设施。您也可扫描二维码关注酒店微商城,我们会不定期在微信商城开展包括儿童乐园在内的优惠活动。真诚期待您的下次光临!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 17일
尊敬的宾客:感谢您选择下榻桂林香格里拉大酒店,利用宝贵的时间分享您的入住体验并对我们的工作给予肯定。期待您的再次光临!

10/10 - 훌륭해요

dod

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location Check in was excellent. My room was spotlessly clean and very well appointed. The view was amazing. The staff at the hotel were first class, courteous, faultlessly polite and extremely efficient. I would have liked to have stayed longer and will surely be back
2019년 7월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 8월 5일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
不錯!
2019년 7월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 30일
尊敬的宾客:感谢您选择下榻桂林香格里拉大酒店,利用宝贵的时间分享您的入住体验并对我们的工作给予肯定。期待您的再次光临!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
へやからのななめは最高です。
2019년 7월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 30일
尊敬的宾客:感谢您选择下榻桂林香格里拉大酒店,利用宝贵的时间分享您的入住体验并对我们的工作给予肯定。期待您的再次光临!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully decorated, combining Chinese style motifs with Western comfort. Spacious room and bathroom. Comfortable bed. The hotel picked us up in a transfer van. The trunk perfectly fit 5 carryon suitcases and a few soft bags. He was waiting with a sign just as promised.
2019년 7월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 22일
Dear value guest, Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), Celestial enchantment amidst mountain & river vistas Shangri-La Hotel, Guilin is located on the bank of sparkling Li River, with lush landscaped gardens and unique 'Karst-Scenery' surrounded by mountains.It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gran Servicio de Masajes!!!!
Hotel cómodo, con muy buen desayuno, personal amable y excelente servicio de masajes!!!! Hay mucha construcción en los alrededores del hotel, sin embargo no hay mucho impacto auditivo. El personal tiene un nivel adecuado de ingles, lo cual hace que la comunicación no sea un reto.
2019년 7월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 22일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Residing in Beautiful Guilin, Guangxi, the staff endeavoured to my my partners birthday special. I am very thankful and happy about that. Also, the Shang Palace, Chinese restaurant on the group floor was excellent and we visited every night to enjoy nice clean Chinese cuisine.
2019년 6월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 8일
Dear value guest, Thank you very much for taking up the time to write in regards of your experience. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 8일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

Li

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 8일
Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your experience. We are very disappointed that we were not able to meet your expectations during your stay. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. In order to improve our service quality, it would be deeply appreciated if you would advise us of more details by dropping email at your convenience. Once again, thank you for your comments and we sincerely hope that we will have the opportunity to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 5일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Shangri-La HotelGuilin 님, 2019년 7월 3일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

4/10 - 별로예요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 7월 4일
Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your experience. We are very disappointed that we were not able to meet your expectations during your stay. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. In order to improve our service quality, it would be deeply appreciated if you would advise us of more details by dropping email at your convenience. Once again, thank you for your comments and we sincerely hope that we will have the opportunity to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
樓頂施工期間 有點瑕疵
2019년 6월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 27일
尊敬的宾客:感谢您选择下榻桂林香格里拉大酒店,利用宝贵的时间分享您的入住体验并对我们的工作给予肯定。期待您的再次光临!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 24일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

Annie 님, Florida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptional and the hotel was sparkling clean. Also a great location.
2019년 6월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 19일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family enjoyed our stay at the Shangri-La Hotel in Guilin very much. The hotel is located right next to the river and the river views (particularly at sunset) were breathtaking. It is located a bit outside of the center of town, but within walking distance (along the river) or a short taxi ride away. While the hotel seemed to be quite full - it seemed empty at the same time. That is both a compliment and a critique - as it was quite tranquil, but also a few areas seemed to be either closed or not in operation. Overall, we would readily stay at this hotel again.
2019년 6월에 1박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 21일
Dear value guest, Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown). Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

8/10 - 좋아요

ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
muy buen hotel!! recomendable!!los cuartos muy comodos , los empleados muy amables , muy buen servicio
2019년 6월에 2박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 19일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: Shangri-La Hotel, Guilin 님, 2019년 6월 19일
Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.