야외 수영장, 수영장 파라솔, 일광욕 의자

헤이브 호텔 사무이 여행 후기

3 out of 5
헤이브 호텔 사무이
124 / 264 Moo 3, T.Maret, Koh Samui, Surat Thani

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 398개 이용 후기 중 154개" "
평점 8 - 좋아요. 398개 이용 후기 중 185개" "
평점 6 - 괜찮아요. 398개 이용 후기 중 44개" "
평점 4 - 별로예요. 398개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 398개 이용 후기 중 4개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
만족합니다.
차웽보다는 라마이 시내의 물가가 조금 저렴한편이라서 주변지역 환경이 놀기엔 위치가 좋습니다. 숙소의 상태는 노후되고 별로였지만, 풀장과 해변에서의 시설이 좋습니다. 가족단위로 저렴하게 짧은 숙박은 괜찮을 것 같습니다.

10/10 - 훌륭해요

carol

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Love the breakfast staff!
2024년 2월에 10박 숙박함
답변 제공: Prawit 님, 2024년 3월 1일
Dear Carol,Thank you very much for taking your time to give us nice comments. We are pleased you are enjoying your stay with us. If there is anything we can do to make your stay more enjoyable please come by our reception and let us know. Kind regards,Prawit & The Team

10/10 - 훌륭해요

Georgina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast! Excellent service, the lady at the reception area scheduled transportation from the Hotel to our next place (another island/hotel). Our room/cabin was very quiet and super close to the pool and beach. They cleaned the room daily and always left water bottles for us. They had plenty of chaise longues and towels in the pool/beach area. Definitely will be back.
2024년 1월에 3박 숙박함
답변 제공: Prawit 님, 2024년 3월 1일
Dear Georgina,Thank you very much for taking your time to give us great review. We are very pleased you enjoyed your time here. We are looking forward to service you again in the future. Kind regards,Prawit & The Team

10/10 - 훌륭해요

julien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 10박 숙박함
답변 제공: Prawit 님, 2024년 3월 1일
Dear Julien,Thank you very much for giving us nice score. We hope to welcome you at our hotel again. Please do not hesitate to reach out to us if you need any assistance our assistance for your future holiday in Samui. Kind regards,Prawit & The Team

10/10 - 훌륭해요

Carina Elisabeth Göttche

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 17박 숙박함
답변 제공: Prawit 님, 2024년 1월 12일
Dear Carina,Thank you very much for giving The Hive Hotel great rating. We hope you enjoyed your stay with us. We are looking forward to welcoming you to our hotel again. Kind regards,

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dårlig oplevelse
Meget dårlig service på hotellet. Personalet var på ingen måde i mødekommende eller serviceminded. Vi havde ikke fået nyt toilet papir og jeg bad receptionen om at få noget op på vores værelse da vi var på vej i byen. Det ville receptionen ikke stille der op og jeg måtte selv gå rundt med toiletpapiret. Området omkring poolen var meget slidt og fliserne lå hulter til bulter og der var ukrudt over alt. Morgenmadsbuffet manglede noget ost og pålæg og kaffemaskinen lavede kun lunken kaffe. Bestemt ikke et hotel der var pengene værd. Det eneste gode var placeringen direkte til stranden
2024년 1월에 3박 숙박함
답변 제공: Prawit 님, 2024년 1월 12일
Dear John,Thank you for your recent stay with us. We would like to thank you for your valuable comments. Since guest satisfaction is our goal here at The Hive Hotel, your comments will help us to improve our service and facilities and we hope to have an opportunity to provide better service in the future. Kind regards,

10/10 - 훌륭해요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Prawit 님, 2024년 1월 12일
Dear Markus,Thank you very much for your recent stay at The Hive Hotel Koh Samui and thank you for giving us good rating. We hope you enjoyed you time here. Please do not hesitate to reach out to us if you need any assistance with accommodation in Koh Samui.Kind regards,

8/10 - 좋아요

Göran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gångavstånd till det mesta.
2023년 11월에 10박 숙박함
답변 제공: Prawit 님, 2024년 1월 12일
Dear Goran,Thank you very much for giving us good rating and nice review. We hope you enjoyed your stay with us. We are looking forward to welcoming you to our hotel again in the near future. Best regards,

8/10 - 좋아요

GAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sur la plage
Hôtel les pieds dans l’eau… donnant directement sur la plage.
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 14박 숙박함

10/10 - 훌륭해요

Vanviton

가족 여행
좋아요: 청결 상태
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 3박 숙박함

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loving Lamai
This is our second time in the last three years to stay at Lamai Wanta. We loved the pool, excellent access to the beach and the wonderful buffet brunch. The staff are very helpful and friendly. The front desk staff are very accommodating and efficient. The rooms are clean and very comfortable. Besides being right on the beach, the resort is just one block off of the Lamai Beach Road for easy access to shopping, restaurants and convenience stores. Our time there was very relaxing. The downside is the European tourist habit of smoking. There are a lot of them and they are not very considerate and of course the Thai people are very polite and accommodating. I did not enjoy my patio much because of the neighbours smoking. It's great that there is a lot to do in Lamai. We would definitely go back and we recommend this resort. Great value for the price.
2020년 3월에 2박 숙박함
답변 제공: sayan 님, 2020년 7월 21일
Dear Raymond, Thank you so much for kind staying recently and this great review about our resort unfortunately our resort has to closed for many months due to Covid-19 pandemic! we will reopen again in 25 July 2020 onwards and all member of Lamai Wanta Beach Resort look forward to welcoming you again. Cordially yours & stay safe Sayan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Schöne Anlage man könnte mal wieder etwas modernisieren aber ich komme wieder
2020년 3월에 19박 숙박함
답변 제공: sayan 님, 2020년 4월 3일
Dear Guest, Thank you for staying with us. We wish to welcome you back again soon. Cordially yours, Sayan

10/10 - 훌륭해요

Brynjar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt beliggenhet
God beliggenhet med flott strand. Frokosten og renholdet var også veldig bra. Totalt sett verdt pengene. Kommer helt sikkert tilbake!
2020년 3월에 3박 숙박함
답변 제공: sayan 님, 2020년 3월 22일
Dear Brynjar, Thank you very much for staying with us and the great review about us. We absolutely the most welcome you back again for future beach holiday. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort is on a very rough part of the Gulf. The beautiful pool provided an alternative to swimming in the Gulf. The resort is very well managed and operated and the staff went out of their way for the guests. The restaurant and bar service during the day was great. We had lunch there twice and the food was excellent. Happy hour is something this resort should consider as the price of drinks are a little on the high side.
2020년 2월에 14박 숙박함
답변 제공: sayan 님, 2020년 3월 9일
Dear Guest, Thank you very much for staying and shairng your review on expedia. We wish you to stay again at Lamai Wanta Beach Resort. Cordially yours, Sayan

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Zimmer sauber. Frühstückbuffet reichhaltig. Personal sehr freundlich und hilfsbereit. Da die Liegestühle schon von der Tuchmaffia ,die legten die Tücher einfach hin und keine Displizin. Strand wahr ok.
2020년 2월에 7박 숙박함
답변 제공: sayan 님, 2020년 3월 2일
Dear Guest, Thank you for staying and sharing your feedback. we actually put the sign on any sunbeds those reserved without using it in 30 minutes.please. We wish to welcome you again in the future Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Lamai Wanta Beach Resort for 8 nights & did not want to leave. The attractive grounds are a well designed cluster of low rise (2 & 3 storey) buildings & a number of bungalows between the beach & the low rise buildings. We loved the elephant towel creations that greeted our arrival! The lovely beach is a minute’s walk from the room. The water is wonderful for swimming. You do not have to walk for long to get to deeper water. The beach is long & scalloped, but as the sand is grainy, the walking is aerobic! Fronting the property is both the restaurant & the infinity pool. We had all our breakfasts & a number of other meals in the restaurant & enjoyed every one. The coffee machine, with fresh beans, dispensing lattes & cappuccinos was much appreciated. There are over 40 loungers in good condition! The pool was very clean. There was some shade, under a huge malabar tree & a number of attractive beach umbrellas. The staff were friendly & helpful. The resort was well maintained & pretty. Our room was well cleaned daily. Our room was nice, with a fair sized desk & adequate storage room. There were coffee making supplies in our room, as well as access to a coffee machine in the reception room/library. The balcony with a drying clothes rack was a good size & felt private. I didn’t need to use mosquito repellent & got only 1 bite during our whole stay! The only downside to our stay was that the excellent wifi had to be continually signed in. We want to return here!!
2020년 1월에 8박 숙박함
답변 제공: sayan 님, 2020년 2월 11일
Dear Guest, What a wonderful review you described about us. we are very happy to experience you had a great beach holiday with us. your feedback will be definitely share to our team and may take this opportunity to request you allow us to share on social media as it's really top comment of the year. We wish to welcome you back again soon. Cordially yours, Sayan

8/10 - 좋아요

Alby 님, Sydney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Clean rooms Breakfast very good, although the same every day
2020년 2월에 5박 숙박함
답변 제공: sayan 님, 2020년 2월 11일
Dear Alby, Thank you for feedback on Expedia. your comments are always helpful to improve our services. Cordially yours, Sayan

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tropische Parkähnliche Anlage! Sehr sauber und gepflegt ! Zimmer ausreichend groß modern mit bequemen Betten! Reichhaltiges Frühstück! Anlage mit Pool direkt am Strand ! Zentral und dennoch ruhig gelegen! Sehr aufmerksamer Service des Personals!!
2020년 1월에 3박 숙박함
답변 제공: sayan 님, 2020년 2월 4일
Dear Guest, Thank you for staying and sharing your feedback on Expedia. we are very much happy to experience you had a nice beach holiday with us. We wish to welcome you back again soon. Cordially yours, Sayan

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: sayan 님, 2020년 2월 4일
Dear Paul, Thank you for staying and giving the good score on Hotels.com. We wish to welcome you again. Cordially yours, Sayan

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 7박 숙박함
답변 제공: sayan 님, 2020년 1월 31일
thank you

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best location and front desk staff and the Lamai Wanta team is number. Best service on the koh Samui island.
2020년 1월에 3박 숙박함
답변 제공: sayan 님, 2020년 1월 17일
Dear Guest, Thank you for staying and sharing this feedback on Expedia. We wish to welcome you back again Cordially yours, Sayan

8/10 - 좋아요

T 님, Melbourne

연인과의 여행
Good location, close to Main Street with bars and restaurants. Beach and pool areas are nice. Room is very basic. Cups are not very clean, we found coffee stains. Little ants on the table too.
2019년 12월에 15박 숙박함
답변 제공: sayan 님, 2020년 1월 15일
Dear T, Thank you for staying with us recently. your feedback is very helpful to improve our service. Cordially yours, Sayan

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personalen var trevlig och hjälpsam, vi bodde 5 nätter över nyår. Rummen var kala och omysiga. Mycket trasigt och gammalt. Badrummen hade gammalt kakel som blivit gult och spegeln var trasig. Själva hotellet var mysigt, poolen perfekt många solstolar och havet ligget bara ett stenkast bort. Dock våran period var det för höga vågor så badförbud. Frukosten var god och bra variation. Vi hyrde moppe från hotellet. Lätt och smidigt och personalen svarade på frågor vi hade men inte så mycket mer än så. Jag skulle inte åka tillbaka och tyvärr inte rekommendera detta.
2019년 12월에 5박 숙박함
답변 제공: sayan 님, 2020년 1월 10일
Dear Guest, Thank you for your staying and feedback on Expedia. please understand that we are 3 star Eco-friendly Resort however, all rooms are refurbished yearly during low season and fully renovated at swimming pool and its area. not much understand that you mentioned about service staff, guests normally ask for supervisor or manager in case of difficulty situation as I'm always on duty however, if there was any inconvenience caused during your staying I take this opportunity to apology. weather condition is beyond to our control. Cordially yours, Sayan

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
breakfast like a Peter kay sketch. Great staff tho
Amazing staff breakfast is a bit like a Peter Kay sketch. It wasn’t bad but would have liked some more options.
2020년 1월에 1박 숙박함
답변 제공: sayan 님, 2020년 1월 10일
Dear Pete, Thank you very much for staying and sharing on Hotels.com. your feedback is helpful to improve our service. Wish to welcome you back again soon Cordially yours, Sayan

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice access and view of the beach and sea, however the facility was aged, a nightclub opposite goes to past 3am every night, showers were not maintained also the toilet always flooded. Lastly the wifi was non existent
2019년 12월에 8박 숙박함
답변 제공: sayan 님, 2020년 1월 6일
Dear Guest, Thank you for your staying and sharing this feedback on expedia. you stayed in room 706 from 28/12/2019 - 05/01/2020 unfortunately, we never received any complaints during your stay. date of 31 December 2019 was New Year's Eve, the bars, restaurants opened lately for celebration but only 1 night as all bars and restaurants have to closed before mid night and it's minimal noise! please understand that our reception is 24 hours and I'm on duty daily in case of unpleasant stay. however, if there was any inconvenience caused I take this opportunity to apologize and we are keeping to improve our outstanding in 3 star Eco-friendly Resort. Cordially yours, Sayan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location in Lamai close to the bars and resterants
2019년 11월에 19박 숙박함
답변 제공: sayan 님, 2019년 12월 24일
Dear Guest, Thank you for staying and feedback. Wish to welcome you back again in the future holiday. Cordially yours, Sayan

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 10박 숙박함
답변 제공: sayan 님, 2019년 12월 24일
Dear Frank, Thank you very much for staying and sharing your feedback. Wish to welcome you back again in future. Cordially yours, Sayan

10/10 - 훌륭해요

WENCHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: sayan 님, 2019년 12월 20일
Dear WENCHI, Thank you very much for full scrore review. Wishing to welcome you back again soon. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach resort with an ideal location at a great price. Very clean rooms and friendly staff
2019년 12월에 3박 숙박함
답변 제공: sayan 님, 2019년 12월 17일
Dear Guest, Thank you so much for staying with us and happy to receive your excellent feedback. your memorable holiday at Lamai Wanta Beach Resort is our aim. We wish to welcome you back again soon. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uns hat besonders die Lage, die Freundlichkeit und der sehr gute Service des Personals gefallen. Das einzigste was noch verbesserungsbedürftig ist, wäre aus unserer Sicht das Frühstücksangebot..es ist zwar sehr reichhaltig und lecker ... nur etwas mehr Abwechslung ist der einzigste Kritikpunkt, welchen wir haben...
2019년 11월에 14박 숙박함
답변 제공: sayan 님, 2019년 12월 16일
Dear Guest, Thank you very much for staying and giving top score review on expedia and of course, your great feedback. we are very happy to experience you had a wonderful holiday with us and comment is always welcomed to imporve our excellent service. We hope to welcome you back again at Lamai Wanta Beach Resort. Cordially yours, Sayan

8/10 - 좋아요

Manfred

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 8박 숙박함
답변 제공: sayan 님, 2019년 12월 13일
Dear Manfred, Thank you for staying with us. feedback on this score is appreciated. Hope to welcome you back again Cordially yours, Sayan

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel for the money
Nice hotel a lot of value for the money. Super nice staff, good Rooms with balcony, top location and a newly renovated pool makes this hotel an excellent choise for your vacation.
2019년 12월에 1박 숙박함
답변 제공: sayan 님, 2019년 12월 10일
Dear Peter, Thank you so much for staying and sharing this review. We're very much happy to experience your holiday was memorable at Lamai Wanta Beach Resort. All staff look forward to welcoming you back again. Cordially yours, Sayan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: sayan 님, 2019년 11월 26일
Dear Guest, Thank you for staying and sharing your feedback on Hotels.com We hope to welcome you again at Lamai Wanta Beach Resort. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning location directly on beach from, rooms spacious and kept very clean. Reception staff very friendly and helpful. Hotel ideally located for bars and restaurants. Would highly recommend.
2019년 10월에 3박 숙박함
답변 제공: sayan 님, 2019년 11월 6일
Dear Guest, Thank you so much for staying and sharing this feedback. It is our pleaure to experience your holiday at Lamai Wanta Beach Resort highly satisfied / recommended. We are looking forward to welcoming you back again soon. Cordially yours, Sayan

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trés satisfait
Tres bon hotel bien situé Personnel trés efficace et sympathique
2019년 10월에 14박 숙박함
답변 제공: sayan 님, 2019년 11월 4일
Dear Bernard, Thank you so much for kind top score given and sharing this review on hotels.com we are very happy to receive your feedback how much you enjoyed at Lamai Wanta Beach Resort All of us, looking forward to welcoming you back soon Cordially yours, Sayan

10/10 - 훌륭해요

GreatBeach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great access to the beach and great options of food
2019년 10월에 2박 숙박함
답변 제공: sayan 님, 2019년 11월 2일
Dear GreatBeach, Thank you so much for staying and taking time to review on top score. Hope you both like great beach and new swimming pool. Look forward to welcome you back again at Lamai Wanta Beach Resort Cordially yours, sayan

8/10 - 좋아요

Hiromi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: sayan 님, 2019년 10월 30일
Dear Hiromi, Thank you for staying with us during the renovation of swimming pool if there was any inconvenience caused you please accept our apology and we hope to welcome you back again. please let us know for your future holiday in order to provide special arrangement Cordially yours, sayan

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Initially there was no transparency, on the Expedia page, about the fact that Lamai Wanta was renovating their pool even though it is the draw card photo on the Expedia page. We would NEVER have booked if this fact hadn't been so ambiguously hidden. Upon our 10pm arrival, not only would they not refund our pre-booked 2nd night on our request but wouldn't budge with any customer-service spirit of compensatory offers, it was a case of passing the buck to the executive decision makers of old-school business principles, at our expense.
2019년 9월에 2박 숙박함
답변 제공: sayan 님, 2019년 11월 24일
Dear Guest, we noticed the renovation of swimming pool dated 10 June 2019 to all travel websites, agencies, hotel website, facebook that closure of swimming pool between 15 September to 31 October 2019 only. compensations offered during renovation as well. Sincerely yours, sayan

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zeer goed
Goed, proper hotel. Heel goed ontbijt
2019년 9월에 8박 숙박함
답변 제공: sayan 님, 2019년 9월 20일
Dear Mario, Thank you so much for great feedback and we are very happy to experience you were happy too. Look forward to welcoming you back after pool renovation again soon. Cordially yours, Sayan

8/10 - 좋아요

eiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
毎年泊まっているので お気に入りです。 朝食が もう少し良くなるともっと良くなるでしょう!
2019년 9월에 4박 숙박함
답변 제공: sayan 님, 2019년 9월 19일
Dear eiko, Thank you for sharing this feedback via expedia. We look forward to welcoming you back again next year. Cordially yours, Sayan

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 12박 숙박함
답변 제공: sayan 님, 2019년 9월 17일
Dear Guest, Thank you for staying with us and be patient on renovation of swimming pool Cordially yours, Sayan

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really fantastic service. Staff locked my safe when I forgot and came to open when I returned. Very accommodating and super friendly. Rooms were very clean and breakfast options were delicious. Highly recommend. Beach was beautiful and morning walks are awesome!
2019년 9월에 4박 숙박함
답변 제공: sayan 님, 2019년 9월 15일
Dear Amy, Thank you so much for staying and the great review. We are very much looking forward to welcome you back again in future. Cordially yours, Sayan

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Al di sotto delle aspettative. Bella la camera internamente e la posizione della struttura in centro a Lamai. Deludente: il blocco camere 400 con vista sui tetti in eternit, il giardino interno talmente fitto che non filtra il sole, piscina in imminente ristrutturazione, colazione appena sufficiente. Qualità/prezzo insufficiente: penalizzati da una prenotazione molto anticipata molto più costosa del prezzo last-minute.
2019년 8월에 3박 숙박함
답변 제공: sayan 님, 2019년 8월 27일
Dear Guest, Thank you for staying and sharing your feedback. please understand that you book on hotel building rooms call "deluxe room" as located in different buildings however there is a view of tropical garden in every room and our resort has total 68 rooms including garden villas. please understand that price drop is subject to the seasons/occupancy. mostly last minute bookings are higher than advanced bookings. Cordially yours, Sayan

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 7박 숙박함
답변 제공: sayan 님, 2019년 8월 27일
Dear Guest, Thank you for taking time to review us. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 5박 숙박함
답변 제공: sayan 님, 2019년 8월 27일
Dear Guest, Thank you so much for staying and rating on top score 5/5 we are happy to experience your holiday had complete stay. Cordially yours, Sayan

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 3박 숙박함
답변 제공: sayan 님, 2019년 8월 27일
Dear Guest, Thank you for rating us on top score 5/5 we are very happy to experience you had a wonderful beach holiday. Sincerely yours, Sayan

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 6박 숙박함
답변 제공: sayan 님, 2019년 8월 14일
Dear Marcus, Thank you so much for review top 10/10 on Hotels.com We are very happy to receive your feedback and your beach holiday enjoyable. We look forward to welcoming you again soon Cordially yours, Sayan

8/10 - 좋아요

Ivar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyggelig betjening. Meget hjelpsom. God mat. Fin beliggenhet rett på stranden.
2019년 7월에 9박 숙박함
답변 제공: sayan 님, 2019년 8월 5일
dear lvar, thank you very much for staying and sharng your review. we hope to welcome you back again in the not-too far future. cordially yours, sayan