야외 수영장, 일광욕 의자

래디슨 구루그람 소나 로드 시티 센터 여행 후기

5 out of 5
래디슨 구루그람 소나 로드 시티 센터
Main Sohna Road, Sector 49, Gurugram, Delhi N.C.R

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 104개 이용 후기 중 33개" "
평점 8 - 좋아요. 104개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 104개 이용 후기 중 19개" "
평점 4 - 별로예요. 104개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 104개 이용 후기 중 3개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

WOO SEOK

2022년 12월에 2박 숙박함
답변 제공: Sharad 님, 2023년 1월 8일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 - 훌륭해요

eunhye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: Arun Kumar 님, 2019년 8월 21일
Dear Guest, Thank you for your valuable feedback. Look forward to welcome you again.

6/10 - 괜찮아요

Ritu 님, Columbia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not Radisson standard. Spa was terrible. Dispute between the staff was shared with customer. Their credit card swipe did not work. They did not have change to return. Property needs to be refurbished.
2024년 2월에 3박 숙박함
답변 제공: Kapil 님, 2024년 3월 1일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your feedback regarding your recent visit to our property. Your insights are incredibly valuable to us as they provide us with an opportunity to identify areas for improvement and enhance the overall guest experience.Please accept our sincere apologies for any shortcomings you experienced during your stay. Rest assured, your feedback has been carefully reviewed by our team, and we are taking immediate steps to address the issues you have raised. Our goal is to ensure that each guest has a pleasant and memorable experience with us, and we are committed to making the necessary improvements to achieve this.We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. Please be assured that we will do everything in our power to exceed your expectations and provide you with the exceptional service you deserve.Thank you once again for bringing these matters to our attention. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Warm Regards,Kapil Yadav Front Office Manager Radisson City Center, Gurugram

10/10 - 훌륭해요

Manrajpreet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very cooperative and helpful, breakfast buffet was good and has lots of Indian and International cuisine options, Anita at Front desk was very helpful, she took care of issue , because my flight was late and even after checkout, she offer help to deposit my luggage while I go for sightseeing in Delhi
2024년 1월에 1박 숙박함
답변 제공: Kapil 님, 2024년 2월 1일
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

10/10 - 훌륭해요

chirag

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Kapil 님, 2024년 2월 1일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

10/10 - 훌륭해요

Fnu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kapil 님, 2024년 2월 1일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

8/10 - 좋아요

Reetika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Osama

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Vagisha 님, 2023년 11월 5일
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil Yadav Front Office Manager

2/10 - 너무 별로예요

Rudradeb

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Check-in was difficult as they didn't find my booking. Then they could not give me room with double bed. The room was not so good. The only good thing was the biryani in the restaurant.
2023년 10월에 1박 숙박함
답변 제공: Kapil Yadav 님, 2023년 10월 14일
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.Warm Regards,Kapil YadavFront Office Manager

10/10 - 훌륭해요

Mamta

2023년 9월에 3박 숙박함
답변 제공: Vagisha 님, 2023년 11월 3일
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

4/10 - 별로예요

Ashutosh

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible
Room was full of Cigarette smell and Iron was leaking...Terrible Experience...
2023년 9월에 1박 숙박함
답변 제공: Vagisha 님, 2023년 9월 27일
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.

10/10 - 훌륭해요

Jaykumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Kapil 님, 2023년 9월 27일
Dear Guest,Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon.Warm Regards, Kapil Yadav Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice location, good room service and helpful staff. They fonabove and beyond to make your stay comfortable. Only comment is that the breakfast menu is kinda limited and tends to be repetitive if same things
2023년 6월에 2박 숙박함
답변 제공: FOM 님, 2023년 6월 21일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

10/10 - 훌륭해요

Aditya 님, Faridabad

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: FOM 님, 2023년 6월 21일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

8/10 - 좋아요

SHAILESH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: FOM 님, 2023년 6월 21일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

4/10 - 별로예요

Sameeksha

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to access I was asked to wait even though I checked in past my check in time.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Kavita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-staff inefficiency -
2023년 3월에 2박 숙박함

8/10 - 좋아요

Aarti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property ambience, not at the level of other Radisson properties. Staff is friendly and polite and pleasant
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Anil

가족 여행
This is a fine place. It could improve by keeping preparing the room better before guests check in. Also placing a couple hand towels in the bathroom would be helpful. Overall, I had a pleasant stay.
답변 제공: Sharad 님, 2023년 1월 8일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 - 훌륭해요

THOMAS

2022년 11월에 1박 숙박함
답변 제공: Sharad 님, 2023년 1월 8일
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 - 좋아요

Nitin 님, Muzaffarnagar

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Food quality was good
2022년 10월에 1박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Mr. Nitin,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 - 좋아요

Rodney 님, Pymble

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Property, friendly Helpful staff.
2022년 8월에 3박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good staff and food, hotel is old and need some upgrading.
2022년 7월에 1박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

10/10 - 훌륭해요

Lakshay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2022년 7월에 1박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Lakshay,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

6/10 - 괜찮아요

Jeevanandham

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Just passable, in fact disappointing
This is a 2 star hotel property and the photos are deceptive. The room and linen were both less than acceptable for Radisson standards.
2022년 5월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2022년 6월 26일
Dear Guest, Greetings from all of us at Radisson Gurugram Sohna Road City Center !! It was our pleasure to have you here with us and we are happy to hear that your experience was a good one. Thank you so much for the feedback shared on the social platform. Your feedback further motivates and encourages us to continuously deliver excellence. We immensely value your patronage and cannot wait to welcome you again. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 - 좋아요

Himanshu

출장 여행, 가족 여행
Good
2022년 2월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2022년 5월 10일
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2021년 12월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2022년 1월 1일
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 - 좋아요

Arunesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2022년 1월 1일
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 - 괜찮아요

Kritika

Ok
2021년 10월에 1박 숙박함
답변 제공: Ranjan 님, 2021년 11월 24일
Dear Guest, Greetings!! Thank you for your valuable feedback. Regards Ranjan Sarangi Front Office Manager

8/10 - 좋아요

Sandeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous Radisson
Our overnight experience at Radisson was delightful. The room was a bit compact though but overall stay was wonderful esp the dinner and breakfast service. The food tasted good, loads of variety and the hotel staff was very welcoming as well. The room service staff was fantastic, best and fastest delivery of service.
2021년 10월에 1박 숙박함
답변 제공: Ashwini 님, 2021년 11월 15일
Dear Sir, Greetings!! Thanks for patronizing us, we are happy to see your positive feedback which will give motivation to our staff members. Regards

10/10 - 훌륭해요

munish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
All the services of this hotel are more than expected. We rate them 10/10. The staff for all the services adds a personal touch to their work. Food options and taste - GREAT Safety measures are taken care - they wear masks, have installed sanitizer dispensers, etc.
2021년 9월에 1박 숙박함
답변 제공: Ashwini 님, 2021년 10월 16일
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Gurugram Sohna Road City Center.

10/10 - 훌륭해요

sahil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was wonderful stay..
2021년 9월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2021년 9월 26일
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

10/10 - 훌륭해요

Yogesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2021년 9월 21일
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The location of the property is great, right on Sohna road in the vicinity of couple of malls. Not a grandiose hotel, but well kept and neatly maintained. The staff is excellent. Always eager to offer their services. Rooms are cozy yet comfortable. Not much in room amenities to boast about. Not much options wjen it comes to room dining as well, predominantly because of less staff at present, i reckon. The rooms offer great views of the Sohna road. Didnt get chance to explore the facilities on offer, hence cant comment on that. The breakfast spread is very good though I found few items to be repetitive. Food quality is just superb. All in all, an excellent choice for business travellers and families staying for a short period.
2021년 7월에 6박 숙박함
답변 제공: RDGS 님, 2021년 7월 30일
Thank You so much for your valuable feedback

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort stay
Very good..
2021년 3월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2021년 4월 20일
Dear Guest, Thank you for taking the time to share your feedback on Expedia. Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

8/10 - 좋아요

Mekee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2021년 4월 5일
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 - 훌륭해요

Neeta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함
답변 제공: Ranjan Sarangi 님, 2021년 3월 30일
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your rating on Google. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 - 훌륭해요

Neeta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Lobby Manager - 님, 2021년 3월 22일
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Hotel Gurugram Sohna Road City Center

10/10 - 훌륭해요

Tarun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel at 5* cotegry with cheap price at hotelscom
Very good hotel at gururgam-sohna road very clean and room and bathroom so spacious and breakfast fast was so tasty and have many course and speciay we r thanking full to KIRAN JI Which is so beautiful and help full thanking u to HOTELS.COM
2020년 9월에 1박 숙박함
답변 제공: Ranjan Sarangi 님, 2020년 9월 17일
Dear Guest, Greetings!! Thank you for taking the time to share your feedback on Expedia platform. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Gurugram Sohna Road City Center we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

10/10 - 훌륭해요

BENG WEE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 10박 숙박함
답변 제공: Gaurav 님, 2020년 3월 15일
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
The hotel was great. The service was excellent and the breakfast is all included in the price.
2020년 2월에 2박 숙박함
답변 제공: Gaurav 님, 2020년 3월 15일
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 - 괜찮아요

Archana

가족 여행
Crucial feedback
Security needs to be more tight so that guests personal information doesn't leak
2020년 2월에 3박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Ms. Archana,Thank you for choosing to stay with us. We have noted your suggestion however we would like to ensure you that all the date shared by the guest with the hotel is completely safe and confidential. It is a part of out security check and responsibility so that our invaluable guests like you can enjoy their stay peacefully.We look forward to welcome you back soon,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Gaurav 님, 2020년 3월 15일
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 - 괜찮아요

Amandeep

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Decent
My experience at this place was fine, some may take this review as unfair but I'll say it anyways. I left behind a personal item in the room, noticed it was missing on my taxi ride away from the hotel. Called the hotel, emailed and nothing was recovered. Find it very hard to believe that this particular item was not in my room.
2020년 2월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 10월 28일
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 - 좋아요

Amandeep

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
average at best
Nice hotel, however the safe didn't work and had to be changed, got woken up 3 separate times, one was a deal on a massage, one was a call from reception for the wrong name and the 3 they hung up. Really did not like that. Came off of a 15 hour fight and needed to rest however, the consist calls were annoying and unprofessional. The wifi was the worst I've ever experienced, there was actually next to no signal for the duration of my two nights
2020년 2월에 1박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
most staff was very helpful facility needs a major update. Does not feel like a Radisson
2019년 12월에 4박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

10/10 - 훌륭해요

Mukesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 - 훌륭해요

Ajay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel - highly recommend
The hotel was excellent. We stayed for 2 weeks and the restaurant staff was what made the trip so memorable although all the staff were very good. Umesh, Amita, Anju and Dilip in particular were brilliant along with many of their colleagues. I would also say Sanjay in housekeeping was excellent. I look forward to staying again soon .
2019년 10월에 5박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 9월에 8박 숙박함
답변 제공: Sharad 님, 2022년 10월 28일
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

8/10 - 좋아요

POONAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An average, clean stay
We stayed on Sunday night in July and found the initial front desk staff to be very rude, however, senior management was very courteous. The breakfast spread is quite average with no creativity to the usual fare, however the staff was very attentive and kind. Most TV channels were blocked.
2019년 7월에 1박 숙박함
답변 제공: Arun Kumar 님, 2019년 7월 29일
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience.