내부

포춘 셀렉트 글로벌 구루그람 여행 후기

4 out of 5
포춘 셀렉트 글로벌 구루그람
Global Arcade, Mehrauli-Gurgaon Road, Near Cyber City, Gurugram, Haryana

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 75개 이용 후기 중 16개" "
평점 8 - 좋아요. 75개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 75개 이용 후기 중 14개" "
평점 4 - 별로예요. 75개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 75개 이용 후기 중 6개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Sushant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Guest,Greetings from Fortune Select Global, Gurugram!Thank you for choosing to Fortune Select Global, Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its rooms, staff and services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Fortune Select Global, Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,General Manager

10/10 - 훌륭해요

Vikram Singh

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 26일
Dear Vikram Singh, We're thrilled to hear about your awesome experience with us! Thanks for taking the time to share your wonderful feedback. We look forward to serving you again soon!Thanks & Regards,Devinder Walia

10/10 - 훌륭해요

Mark

2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 10일
Dear Mark, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Devinder Walia

8/10 - 좋아요

Sudhir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and efficient
2023년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 5월 5일
Dear Guest,Greetings from Fortune Select Global, Gurgaon.We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.We look forward to welcoming you back to Fortune Select Global for another memorable experience.With Regards,Front Office Manager

10/10 - 훌륭해요

Virendra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2023년 1월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 1월 28일
Dear Guest,Greetings from Fortune Select Global, Gurgaon.We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.We look forward to welcoming you back to Fortune Select Global for another memorable experience.With Regards,Front Office Manager

10/10 - 훌륭해요

Gurdeep Singh

2022년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 1월 4일
Dear Guest,Greetings from Fortune Select Global, Gurgaon.We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.We look forward to welcoming you back to Fortune Select Global for another memorable experience.With Regards,Front Office Manager

8/10 - 좋아요

Amal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best value for the money.
2022년 9월에 2박 숙박함
답변 제공: Front Office Manager 님, 2022년 9월 13일
Dear Guest,Greetings from Fortune Select Global, Gurgaon.We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.We look forward to welcoming you back to Fortune Select Global for another memorable experience.With Regards,Front Office Manager

8/10 - 좋아요

Niraj

2022년 4월에 3박 숙박함
답변 제공: Front Office Manager 님, 2022년 5월 17일
Dear Mr Niraj, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

2/10 - 너무 별로예요

Siddharth

2022년 4월에 4박 숙박함
답변 제공: Front Office Manager 님, 2022년 5월 17일
Dear Mr Siddharth, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

2/10 - 너무 별로예요

Siddharth

별로예요: 직원 및 서비스
2022년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 5월 17일
Dear Mr Siddharth, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

2/10 - 너무 별로예요

Anand

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room toilets are pathetic, flush does. It work. Dirty towels. Undisclosed that pools are not operative. Staff walking around without masks. Overall pathetic Don’t waste money and time.
2022년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 5월 17일
Dear Mr Anand, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very well for my business stay, reasonable size desk to work on!
2022년 3월에 6박 숙박함
답변 제공: Front Office Manager 님, 2022년 5월 17일
Dear Mr Thomas, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

6/10 - 괜찮아요

Ayush

2022년 2월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 3월 22일
Dear Mr. Ayush, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

8/10 - 좋아요

Manish

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pros and cons
Pros: Stay was comfortable, staff is courtesy, food quality & taste was good Cons: Limited food menu
2021년 12월에 3박 숙박함
답변 제공: General Manager 님, 2022년 1월 4일
Dear Mr Manish, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, General Manager

2/10 - 너무 별로예요

Sat Pal

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The inernet was not available initially. When got connected was too slow to function. The refrigerator in the room was not working. Had to keep my insulin injection at the reception refrigerator. The manager regretted the inconvenience. The stay was far from pleasant.
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2022년 1월 4일
Dear Mr Sat Pal, Warm greetings On behalf of the management of Fortune Select Global, Gurgaon, I would like to thank you for staying with us. At Fortune Select Global, Gurgaon we strive to ensure that every guest is provided with the best possible service and attention. It was therefore very disappointing that you experienced few shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Select Global, Gurgaon. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, General Manager

8/10 - 좋아요

Rajesh

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
comfortable, well located but needs doing up
Comfortable, well located property, friendly staff, old run down property needing refurbishment, great value for money.
2021년 10월에 1박 숙박함
답변 제공: Front Office Manager 님, 2021년 11월 5일
Dear Rajesh, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Kind regards, Front Office Manager

10/10 - 훌륭해요

Sadhana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Comfortable Good location
2021년 9월에 1박 숙박함

8/10 - 좋아요

RAHUL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel.
Hotel is very good for the price. It’s a old property , but very comfortable. Good rooms , comfortable beds , courteous staff , good amenities , good WiFi. Nothing to complain about. Location os not bad either. Right next to a wine shop and malls near by. I wound definitely stay again.
2021년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2021년 9월 2일
Dear Mr. RAHUL, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I have shared your feedback with everyone at the hotel. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close proximity to main areas of Gurgaon like Cyber hub and a metro station nearby.
2021년 4월에 1박 숙박함
답변 제공: General Manager 님, 2021년 4월 20일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about the hotel, services and specially our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 2일
Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2名で予約しましたが、アメニティが1名しか無く電話しても1度で全て揃わない始末でした。もう少しサービスについて考えて欲しいです。
2019년 12월에 1박 숙박함
답변 제공: General Manager 님, 2020년 1월 23일
Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NICE AFFORDABLE PROPERTY IN THE HEART OF THE CITY.
2019년 10월에 1박 숙박함
답변 제공: GM 님, 2019년 11월 15일
Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, General Manager

10/10 - 훌륭해요

pavan kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Was good
2019년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, Front Office Manager

4/10 - 별로예요

Patrick

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noisy place, also at night, and this was mainly coming from inside the hotel. not clean or hygienic enough for a 4 star hotel
2019년 7월에 5박 숙박함
답변 제공: General Manager 님, 2019년 8월 7일
Dear Mr. Patrick, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, General Manager

8/10 - 좋아요

Edmund

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
a good hotel overall
Everything is fine. Room a bit dates. Not much insulation against other rooms as I can hear the neighbours talking.
2019년 7월에 1박 숙박함
답변 제공: General Manager 님, 2019년 7월 22일
Dear Edmund, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, General Manager

8/10 - 좋아요

Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien, SAUF le paiement fait en euros sans mon accord ! - petit déjeuner varié (continental et indien), - diner varié (buffet, avec pas mal de choix), - chambre très très bien (avec journal le matin) MAIS : j'ai demandé un paiement en roupies (logique), et je me retrouve avec un paiement en euros sur mon compte. Inconvénient, l'hôtel à pris 3% de commission de plus que ma banque ! Dans le doute, préférer le prépaiement, comme ça pas de problème.
2019년 6월에 3박 숙박함
답변 제공: Kenneth Scott 님, 2019년 6월 10일
Dear Guest, Greetings from Fortune Select Global, Gurgaon ! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
its nice
2019년 5월에 2박 숙박함
답변 제공: Kenneth Scott 님, 2019년 6월 10일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, General Manager

10/10 - 훌륭해요

Chamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Kenneth Scott 님, 2019년 6월 3일
Dear Chamika, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, General Manager

8/10 - 좋아요

sricharanya

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Check in was it serviced promptly
2019년 5월에 2박 숙박함
답변 제공: Surender Singh 님, 2019년 5월 29일
Dear Mr./Ms. Sricharanya, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Surender Singh Front Office Manager

10/10 - 훌륭해요

Gupta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Surender Singh 님, 2019년 5월 29일
Dear Mr. Gupta, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Surender Singh Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
今回2名で予約してあったが、1名分のアメニティーしかなかった。 スリッパもなく、いちいち連絡する必要があった。
2019년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
There are few things i liked here. But the overwhelming awful smell of sewage in the room was unbearable. Staff was prompt to use air fresher which helped only for a couple of minutes. Before the smell returned. Other than that everything else met my expectations.
2018년 11월에 2박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

Rohit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good stay
nice and comfortable
2018년 12월에 2박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Mr. Gupta, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

10/10 - 훌륭해요

yaozu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
一定要定哦
无论是环境还是服务都是非常好,在德里住这里就对了!!
2018년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Mr. Gupta, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Mr. Gupta, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

8/10 - 좋아요

Bob 님, Japan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, nice breakfast!
2018년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

6/10 - 괜찮아요

pierre

Standard for business
Good room, basic bathroom, internet not working well, swimming pool not available
2018년 8월에 6박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

was decent
Nice hotel close to Sector 29 and all the offices which one would like to visit, distance to the Metro is quiet recommended. Also shopping malls are close by to the location and hence one could opt for this hotel as an option! One also needs to consider higher floors as they give good view.
2018년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

Swwapnil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Choice for Business Travellers
Stay was very good. Service is quick and courteous. Food is delicious. Area is quiet and calm. Rooms are spacious with comfortable beds. Commuting is very convenient as it is 2 minutes from Global Business Park Metro Station. This hotel is very convenient if you have business meetings in Cyber City or Udyog Vihar area. Internet wifi needs improvement. The speed is very slow and disconnection quite frequent. Overall, recommended for business travelers. Value for money!
2018년 6월에 2박 숙박함
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

4/10 - 별로예요

Lam

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
fancy but very flawed hotel
Very looking hotel at decent location (next to the metro). However, the room is not well maintained. The lock didn't work well, the toilet barely flushed, the plugs were flaky, etc. Not worth the annoyance and money.
답변 제공: General Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never expect ITC quality
Cant believed that it was ITC hotel. Dirty and very ordinary.I paid some Rs 7000+ taxes and got shock at the quality of hotel, no proper light in the room, very old type
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Okay place in Gurgaon.
Okay place in Gurgaon. Booked through Expedia, but pleasant experience as Hotel was not aware when I reached there. Needs improvement.
2017년 11월에 1박 숙박함
답변 제공: Lokesh Rathi 님, 2018년 1월 4일
Dear Guest, we would like to give you huge thank for review we are looking foreword to welcome you again and give you more comfort stay

6/10 - 괜찮아요

Bhanu

별로예요: 직원 및 서비스
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

sambit kumar

좋아요: 직원 및 서비스
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

6/10 - 괜찮아요

Atul

좋아요: 청결 상태, 객실의 편안함
Decent Business Stay Hotel
Room was decent for the price. The hotel is cut off from all main areas. Everything is 30 to 4 minutes away
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

4/10 - 별로예요

Dharshan 님, Bangalore

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
NEED TO IMPROVE A LOTTTTT
Overall, very disappointing stay.. I will never do this mistake of staying here again for 2 weeks...
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

8/10 - 좋아요

J M 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good business hotel
Very fairly priced, comfortable business hotel. Well located for those on business in Gurgaon
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Good
Comfortable stay, good rooms, great service, great food. Maybe a little refurbishment of the rooms would help.
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

8/10 - 좋아요

Mechanic 님, Gurgaon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fine business hotel
minor wifi issue, ok breakfast
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Front Office Manager

6/10 - 괜찮아요

dp 님, cbe

좋아요: 청결 상태
Close to metro and city
Wifi was not excellent. Took long time for food to come when ordered. Bed was not that comfortable. Breakfast was good.
답변 제공: Front Office Manager 님, 2022년 6월 4일
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Global, Gurgaon. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Select Global, Gurgaon, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager