NH-8,EXIT-8,SECTOR-15,PART - II, 8, Gurugram, Haryana
이용 후기
7.4
좋아요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 58개 이용 후기 중 17개" "
10 - 훌륭해요
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평점 8 - 좋아요. 58개 이용 후기 중 19개" "
8 - 좋아요
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평점 6 - 괜찮아요. 58개 이용 후기 중 12개" "
6 - 괜찮아요
12
평점 4 - 별로예요. 58개 이용 후기 중 6개" "
4 - 별로예요
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평점 2 - 너무 별로예요. 58개 이용 후기 중 4개" "
2 - 너무 별로예요
4
7.6/10
청결 상태
7.2/10
직원 및 서비스
7.2/10
숙박 시설 상태 및 시설
이용 후기
8/10 - 좋아요
동현
2018년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
경제적인 호텔
가격 대비 좋은 호텔
동현
2018년 5월에 3박 숙박함
답변 제공: 호텔 매니저 님, 2018년 6월 7일
의견을 보내 주셔서 감사합니다
2/10 - 너무 별로예요
Hiro 님, Nagoya City, Japan
2018년 7월 5일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is completely closed without notice!
Worst experience ever.
Nobody available in this hotel as they closed for 15days due to renovation without any notice for reserved customers.
Glad that Taxi driver kindly took us to nearby Hotel, Best Western Skycity Hotel.
Hiro
2018년 7월에 2박 숙박함
6/10 - 괜찮아요
赤嶺
2018년 1월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
赤嶺
2018년 1월에 3박 숙박함
6/10 - 괜찮아요
Aaron
2017년 7월 26일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Aaron
2017년 7월에 1박 숙박함
10/10 - 훌륭해요
Prem
2017년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near Delhi
Good hotel at 5.5K near to Airport far from Rush and near to Delhi and surroundings
Prem
Dear Prem,
Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.
Yours Sincerely
Jaswant Singh
General Manager
4/10 - 별로예요
실제 이용하신 고객
2017년 5월 22일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed at this hotel several times over the last 7 years but this stay was clearly disappointing. I plan to stay elsewhere in future.
실제 이용하신 고객
4/10 - 별로예요
실제 이용하신 고객
2017년 4월 23일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worn out hotel
galaxy used to be a great hotel but it has worn out. management has done no renovations. I had cockroaches in the room. room was no hygenic. breakfast menu is very limited.
실제 이용하신 고객
8/10 - 좋아요
실제 이용하신 고객
2017년 3월 19일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
I think the bedding & towels etc. were washed, but there were stains and smudges
실제 이용하신 고객
10/10 - 훌륭해요
Nicholas
2017년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strange - but better for it
Design and Art is the order of this Hotel. We stayed 1 night before our flight on our way back from Agra.
Quite difficult for our driver to find, but when he did, from the Room to the Bars etc in the attached Mall, we were grateful.
We booked a Suite room, WOW! Fantastic roll top bath in huge glass walled bathroom, separate sleeping and dining room, both with TVs! The views leave a lot to be desired, but the very cheap room cost more than compensates.
The staff here are a little aloof , and the least friendly of our stay in India, but still more friendly than many European Hotels I have stayed.
Nicholas
Dear Guest,
Thank you very much for your constructive feedback of your last stay at Galaxy Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about issue highlighted. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please reach out directly at gm@galaxyhotel.in for your future stay. It would be such a pleasure to welcome you back to our hotel!
Yours Sincerely
Jaswant Singh
General Manager
2/10 - 너무 별로예요
Naresh
2017년 2월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was terrible stay over all becz the quality of rooms and service has come to such a level that we would never go back
Naresh
6/10 - 괜찮아요
실제 이용하신 고객
2016년 7월 19일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
WiFi could have been much better. Had numerous issues connecting and even when I could connect it was very slow. Also in a bad location. Would not recommend this hotel for those looking for a hotel in a location they can explore. Otherwise, the hotel/room condition and service were all exceptional. The other included amenities were also a nice benefit.
실제 이용하신 고객
10/10 - 훌륭해요
실제 이용하신 고객
2016년 6월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok goog
ok
실제 이용하신 고객
Dear Guest,
Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.
Yours Sincerely
Jaswant Singh
General Manager
6/10 - 괜찮아요
Samar 님, India
2016년 5월 7일
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Towels, bed sheets are old. Some electric switches do not operate, lobby carpet is old too. Overall appears poorly maintained.
Samar
6/10 - 괜찮아요
실제 이용하신 고객
2016년 1월 28일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
muy bonito pero muy descuidado y sucio
El Hotel estaba muy bonito no me gusto que me toco cuarto sin ventana el problema es que está muy sucio solo limpian por donde se ve. Los sillones estaban muy sucios.
El personal en su mayoría muy Atento
실제 이용하신 고객
10/10 - 훌륭해요
실제 이용하신 고객
2015년 12월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
everything was ok but the smell in the hotel was bad
실제 이용하신 고객
6/10 - 괜찮아요
Piyush 님, Houston
2015년 11월 27일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hotel has gotten old, specially bathroom is not very clean and also towels were dirty and old.
Worst towels i have ever seen in hotel
Piyush
6/10 - 괜찮아요
Sulabh
2015년 10월 11일
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Good for business travellers
Positives: Big room (750 sqft as they claim) with jacuzzi etc. Very comfortable. Gym and spa was good too. Staff polite and helpful.
Negatives: VERY limited food options for room service. For all meals, need to go across to restaurants in the galaxy mall. Pool floor and sides were covered with moss, very slippery and unhygienic. Neighborhood not great, a lot of construction going on.
A stylish hotel perfectly situated and has lots of lovely amenities and rooms are spacious and vibrant. Staff are professional and courteous.
AJ
2/10 - 너무 별로예요
SDS 님, UK
2015년 3월 15일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Please be aware - deceiving pictures
I am only giving this hotel a one star because the food was decent. Please be aware, the waiting staff will whisk away your plate from under your nose as you are still eating around 9.50am (breakfast is available until 10.00 am). You are literally left holding your last bit of toast over the table. You have to ask several times for a cup of tea. Very disappointed as hotel does not appear anything like the pictures on the Internet. Rooms are dismal, dusty and smell of smoke even though we were assured they were non smoking rooms. I don't think it deserves to be the rate it claims. I booked this hotel for the facilities it offers ie sauna / spa, steam room, one was not working, the other was undergoing maintenance. The hotel staff did say we could use one of the amenities but I did not want to take the risk, particularly with repair works going on. We made arrangements to move out as we felt were paying for something that was not available.
SDS
4/10 - 별로예요
Brijesh
2015년 3월 7일
좋아요: 청결 상태
별로예요: 직원 및 서비스
Brijesh
8/10 - 좋아요
Eduardo 님, New York
2015년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delhi nights
Just wish the front desk was a bit more helpful in locating a cheaper cab
Eduardo
8/10 - 좋아요
Pradeep 님, Reckong peo
2015년 2월 27일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good
It's good to stay in hotel
Pradeep
8/10 - 좋아요
Mohan 님, Pune
2015년 2월 23일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel for Business traveler to Gurgaon
It is hotel for business people. Some what isolated & hence only business people can stay. For other holiday makers, it may not be suitable one as no much restaurants/entertainment available in & around with walking distance.
I had booked this as a staycation for my husband and me to getaway within Gurgaon and Galaxy mall being a nice place to window shop... however, the experience at the hotel was below what we expected. The lady at the reception Meenakshi was a little curt with us and asked the question "You don't carry business cards?" with sarcasm when my husband and I told her we weren't carrying any. It was rude. In the room the bed cover had stains. The TV channel listing was long with the actual channels that worked being less than 5. The IT Manager who came to our room told us they were making changes in most rooms to the setupbox system - we asked if we could be moved to another room - he called the reception (Meenakshi again) telling her about the room change request. She told him she would get back to us and we never heard from anyone again. All in all... a disappointment
Menaka
8/10 - 좋아요
Manish 님, Dubai
2015년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel at a Great Price
One night stay as an flight overlay. Good Hotel at a great price.
The services that was being provided at Galaxy is mind blowing and I am totally satisfied. It's 100 percent worth the amount you spent. The complementary Swedish massage was very soothing. However the elevators for Hotel entrance could be better.
Sunny
10/10 - 훌륭해요
Mr Simon 님, London UK
2014년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very state of art hotel
I have stayed in many hotels in India and have found the Galaxy to be the best in terms of value, service and luxury. Staff are amazing and as an Englishman I am treated as if i were a real VIP.
Mr Simon
10/10 - 훌륭해요
Joe 님, Gurgaon
2014년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was perfect
Loved the overall experience
Joe
2/10 - 너무 별로예요
Guest 님, Gurgaon
2014년 4월 15일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a disaster
So I booked this hotel for my gf and her mom visiting India. The pictures look all nice however the hotel needs some major cleaning and updates. This must have been a great boutique hotel at one point however the unclean and dusty insides just make it disgusting. The elevators smelled like someone took a sh1t in there. I complaint the manager 2 times but not much was done. Definitely not recommending this to anyone again
Guest
8/10 - 좋아요
Anuj 님, New Delhi
2014년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value for money...
I would recommend this hotel to everyone for its excellent customer service snd satisfaction. The hotel staff is polite, helpful and quite proactive. The stay here has always been comfortable and relaxing. The buffer breakfast and dinner are quite good in terms of both taste and quality. Besides all this, the hotel has an excellent location with close proximity to all major attractions in gurgaon. I would definately recommend this hotel to everyone.
Anuj
8/10 - 좋아요
M
2014년 3월 3일
좋아요: 청결 상태
M
8/10 - 좋아요
실제 이용하신 고객
2014년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
8/10 - 좋아요
M 님, CA
2014년 2월 24일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice Hoyel
I was surprised that how nice and modern ! Very contemporary ! But I had a problem about bath room. They have very nice bath room each room. First day I took a shower, and then OMG ! Flood everywere all over the bath room even I could use the toilet in the water though. Terrible ! Next day I changed the room, this time the rain shower doesn't work, and also hand shower took very hot water only, almost burned, I couldn't control the temperature. That's TOO BAD. Otherwise very nice hotel. They have nice restsurant, too !
M
10/10 - 훌륭해요
실제 이용하신 고객
2013년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel but not much in walking distance besides a grocery store about 10 minutes. Hotel upcharges a lot for taxi use. Otherwise, room was very large and hotel restaurants were good.
Upgrade my room but it had no windows. I have never stayed in a hotel room that did not have any windows int he room. Staff was nice and helpful.
shaukat
8/10 - 좋아요
Harish 님, Mumbai
2013년 5월 28일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel at a Good Price
Stayed at Galaxy for 2 days in May. The location of the hotel is good, with cyber city & airport not very far. The in house restaurants & lounge bars / sports bar too are good places to chill. Only grievance was that the hotel charged us extra for an office drop, location of which was barely 300 mt from the highway despite a hotel - airport transfer included in the package. As repeat guest, one expects some flexibility in service. Though the amount charged was not high, we were surprised with the lack of flexibility in service. Apart from the same, the stay was comfortable & can recommend Galaxy to guests looking at good hotels in Gurgaon
Harish
4/10 - 별로예요
Ruth 님, London, UK
2013년 5월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Drab
Ok, so in the price range you expect it not to be to 5 star standards, however the hotel has a bad energetic feel and also no fresh perspective - plaster is falling from the walls, hotel staff appear not connected, it just felt so uncomfortable. Bleach stains on the grass just shows their lack of attention.
Ruth
10/10 - 훌륭해요
Spencer
2013년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service and Value
Quirky hotel layout that takes a day to really appreciate. A bit dated in some areas but well maintained. Customer service was second to none. Traveling with children results in lots of little extra requests (simple off menue dishes for the kids and such) which were handled quick and with a smile. Customer service is not a strong suit in India. At Galaxy it was world class. Total value for the cost of the stay is excellent. Will stay again upon my return to Dehli later in the year. Very happy customer.