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갤럭시 호텔 & 스파 여행 후기

4.5 out of 5
갤럭시 호텔 & 스파
NH-8,EXIT-8,SECTOR-15,PART - II, 8, Gurugram, Haryana

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 58개 이용 후기 중 17개" "
평점 8 - 좋아요. 58개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 58개 이용 후기 중 12개" "
평점 4 - 별로예요. 58개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 58개 이용 후기 중 4개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

동현

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
경제적인 호텔
가격 대비 좋은 호텔
2018년 5월에 3박 숙박함
답변 제공: 호텔 매니저 님, 2018년 6월 7일
의견을 보내 주셔서 감사합니다

2/10 - 너무 별로예요

Hiro 님, Nagoya City, Japan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is completely closed without notice!
Worst experience ever. Nobody available in this hotel as they closed for 15days due to renovation without any notice for reserved customers. Glad that Taxi driver kindly took us to nearby Hotel, Best Western Skycity Hotel.
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

赤嶺

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 1월에 3박 숙박함

6/10 - 괜찮아요

Aaron

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Prem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near Delhi
Good hotel at 5.5K near to Airport far from Rush and near to Delhi and surroundings
Dear Prem, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed at this hotel several times over the last 7 years but this stay was clearly disappointing. I plan to stay elsewhere in future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worn out hotel
galaxy used to be a great hotel but it has worn out. management has done no renovations. I had cockroaches in the room. room was no hygenic. breakfast menu is very limited.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
I think the bedding & towels etc. were washed, but there were stains and smudges

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strange - but better for it
Design and Art is the order of this Hotel. We stayed 1 night before our flight on our way back from Agra. Quite difficult for our driver to find, but when he did, from the Room to the Bars etc in the attached Mall, we were grateful. We booked a Suite room, WOW! Fantastic roll top bath in huge glass walled bathroom, separate sleeping and dining room, both with TVs! The views leave a lot to be desired, but the very cheap room cost more than compensates. The staff here are a little aloof , and the least friendly of our stay in India, but still more friendly than many European Hotels I have stayed.
Dear Guest, Thank you very much for your constructive feedback of your last stay at Galaxy Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about issue highlighted. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please reach out directly at gm@galaxyhotel.in for your future stay. It would be such a pleasure to welcome you back to our hotel! Yours Sincerely Jaswant Singh General Manager

2/10 - 너무 별로예요

Naresh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was terrible stay over all becz the quality of rooms and service has come to such a level that we would never go back

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
WiFi could have been much better. Had numerous issues connecting and even when I could connect it was very slow. Also in a bad location. Would not recommend this hotel for those looking for a hotel in a location they can explore. Otherwise, the hotel/room condition and service were all exceptional. The other included amenities were also a nice benefit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok goog
ok
Dear Guest, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager

6/10 - 괜찮아요

Samar 님, India

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Towels, bed sheets are old. Some electric switches do not operate, lobby carpet is old too. Overall appears poorly maintained.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
muy bonito pero muy descuidado y sucio
El Hotel estaba muy bonito no me gusto que me toco cuarto sin ventana el problema es que está muy sucio solo limpian por donde se ve. Los sillones estaban muy sucios. El personal en su mayoría muy Atento

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
everything was ok but the smell in the hotel was bad

6/10 - 괜찮아요

Piyush 님, Houston

좋아요: 직원 및 서비스
별로예요: 청결 상태
Hotel has gotten old, specially bathroom is not very clean and also towels were dirty and old. Worst towels i have ever seen in hotel

6/10 - 괜찮아요

Sulabh

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Good for business travellers
Positives: Big room (750 sqft as they claim) with jacuzzi etc. Very comfortable. Gym and spa was good too. Staff polite and helpful. Negatives: VERY limited food options for room service. For all meals, need to go across to restaurants in the galaxy mall. Pool floor and sides were covered with moss, very slippery and unhygienic. Neighborhood not great, a lot of construction going on.

8/10 - 좋아요

Ta Chun 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
便宜實惠的本地知名酒店
酒店房內很大, 有網路電視可看, 頻道很多. 房內浴室是SPA浴缸, 與SPA淋浴, 可以自己在房內享受一下. 酒店同時也提供SPA, 我入住就送我了10分鐘的腳體按摩, 還可以. 早餐總類偏少, 但對比四星級來說足夠矣. 酒店外部沒啥好玩, 距離 MG Road (Metro Station) 還有段距離, 可搭 TUTU 摩托車過去, 單趟大約80~100盧比. 超過就跟司機砍價. 酒店內的日本料理餐廳還可以, 衷心推薦在印度想吃日本料理的朋友.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Takaaaki 님, インド

별로예요: 청결 상태, 숙박 시설 상태 및 시설
感想
老舗らしく建物は古かったです。 結果、設備も古く汚れが目立ちました。また、使えない設備も多く(バスタブのシャワー、電話の短縮ダイヤルは使えませんでした)最初は困惑しましたが、慣れれば問題ないです。 ただし、コストに対してどうかと言われると。。。 自分は違うホテルを使用します。

10/10 - 훌륭해요

NITIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

MAKOTO 님, 東京

ホテル内に日本食レストランあります。
ホテル内に日本食レストランがあり快適でした。

10/10 - 훌륭해요

AJ 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and modern with great location
A stylish hotel perfectly situated and has lots of lovely amenities and rooms are spacious and vibrant. Staff are professional and courteous.

2/10 - 너무 별로예요

SDS 님, UK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Please be aware - deceiving pictures
I am only giving this hotel a one star because the food was decent. Please be aware, the waiting staff will whisk away your plate from under your nose as you are still eating around 9.50am (breakfast is available until 10.00 am). You are literally left holding your last bit of toast over the table. You have to ask several times for a cup of tea. Very disappointed as hotel does not appear anything like the pictures on the Internet. Rooms are dismal, dusty and smell of smoke even though we were assured they were non smoking rooms. I don't think it deserves to be the rate it claims. I booked this hotel for the facilities it offers ie sauna / spa, steam room, one was not working, the other was undergoing maintenance. The hotel staff did say we could use one of the amenities but I did not want to take the risk, particularly with repair works going on. We made arrangements to move out as we felt were paying for something that was not available.

4/10 - 별로예요

Brijesh

좋아요: 청결 상태
별로예요: 직원 및 서비스

8/10 - 좋아요

Eduardo 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delhi nights
Just wish the front desk was a bit more helpful in locating a cheaper cab

8/10 - 좋아요

Pradeep 님, Reckong peo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good
It's good to stay in hotel

8/10 - 좋아요

Mohan 님, Pune

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel for Business traveler to Gurgaon
It is hotel for business people. Some what isolated & hence only business people can stay. For other holiday makers, it may not be suitable one as no much restaurants/entertainment available in & around with walking distance.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
広々とした部屋でのんびりできる
洗面所など一部、古い箇所もあるが部屋は広く清潔感あり。 朝食のビュッフェは種類はあるが、味はいまいち・・・。 ほかにもレストランや商店街もあるので、夜の食事は楽しめるかも。

10/10 - 훌륭해요

JAY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Menaka 님, now living in Gurgaon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
I had booked this as a staycation for my husband and me to getaway within Gurgaon and Galaxy mall being a nice place to window shop... however, the experience at the hotel was below what we expected. The lady at the reception Meenakshi was a little curt with us and asked the question "You don't carry business cards?" with sarcasm when my husband and I told her we weren't carrying any. It was rude. In the room the bed cover had stains. The TV channel listing was long with the actual channels that worked being less than 5. The IT Manager who came to our room told us they were making changes in most rooms to the setupbox system - we asked if we could be moved to another room - he called the reception (Meenakshi again) telling her about the room change request. She told him she would get back to us and we never heard from anyone again. All in all... a disappointment

8/10 - 좋아요

Manish 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel at a Great Price
One night stay as an flight overlay. Good Hotel at a great price.

8/10 - 좋아요

Kei 님, テキサス州サンアントニオ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
日本人向け
深い浴槽のある部屋で、価格もリーズナブルな上に、ホテル内には和食レストランもあります。全室か不明ですが、窓がない点が残念です。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Location. In heart of Gurgaon
Very nice!

10/10 - 훌륭해요

Sunny 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service
The services that was being provided at Galaxy is mind blowing and I am totally satisfied. It's 100 percent worth the amount you spent. The complementary Swedish massage was very soothing. However the elevators for Hotel entrance could be better.

10/10 - 훌륭해요

Mr Simon 님, London UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very state of art hotel
I have stayed in many hotels in India and have found the Galaxy to be the best in terms of value, service and luxury. Staff are amazing and as an Englishman I am treated as if i were a real VIP.

10/10 - 훌륭해요

Joe 님, Gurgaon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was perfect
Loved the overall experience

2/10 - 너무 별로예요

Guest 님, Gurgaon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a disaster
So I booked this hotel for my gf and her mom visiting India. The pictures look all nice however the hotel needs some major cleaning and updates. This must have been a great boutique hotel at one point however the unclean and dusty insides just make it disgusting. The elevators smelled like someone took a sh1t in there. I complaint the manager 2 times but not much was done. Definitely not recommending this to anyone again

8/10 - 좋아요

Anuj 님, New Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value for money...
I would recommend this hotel to everyone for its excellent customer service snd satisfaction. The hotel staff is polite, helpful and quite proactive. The stay here has always been comfortable and relaxing. The buffer breakfast and dinner are quite good in terms of both taste and quality. Besides all this, the hotel has an excellent location with close proximity to all major attractions in gurgaon. I would definately recommend this hotel to everyone.

8/10 - 좋아요

M

좋아요: 청결 상태

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

M 님, CA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice Hoyel
I was surprised that how nice and modern ! Very contemporary ! But I had a problem about bath room. They have very nice bath room each room. First day I took a shower, and then OMG ! Flood everywere all over the bath room even I could use the toilet in the water though. Terrible ! Next day I changed the room, this time the rain shower doesn't work, and also hand shower took very hot water only, almost burned, I couldn't control the temperature. That's TOO BAD. Otherwise very nice hotel. They have nice restsurant, too !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel but not much in walking distance besides a grocery store about 10 minutes. Hotel upcharges a lot for taxi use. Otherwise, room was very large and hotel restaurants were good.

8/10 - 좋아요

Lisa 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
空港送迎
ホテルで送迎を頼むと、1,900ルピー!! タクシーで250ルピー!!決してリムジンではないし、遠い訳でもない。タクシーと大差ない。痛い出費。1200ルピー位だったら許容範囲だったかな...

6/10 - 괜찮아요

shaukat 님, Maryland USA

Room with no view!!
Upgrade my room but it had no windows. I have never stayed in a hotel room that did not have any windows int he room. Staff was nice and helpful.

8/10 - 좋아요

Harish 님, Mumbai

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel at a Good Price
Stayed at Galaxy for 2 days in May. The location of the hotel is good, with cyber city & airport not very far. The in house restaurants & lounge bars / sports bar too are good places to chill. Only grievance was that the hotel charged us extra for an office drop, location of which was barely 300 mt from the highway despite a hotel - airport transfer included in the package. As repeat guest, one expects some flexibility in service. Though the amount charged was not high, we were surprised with the lack of flexibility in service. Apart from the same, the stay was comfortable & can recommend Galaxy to guests looking at good hotels in Gurgaon

4/10 - 별로예요

Ruth 님, London, UK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Drab
Ok, so in the price range you expect it not to be to 5 star standards, however the hotel has a bad energetic feel and also no fresh perspective - plaster is falling from the walls, hotel staff appear not connected, it just felt so uncomfortable. Bleach stains on the grass just shows their lack of attention.

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service and Value
Quirky hotel layout that takes a day to really appreciate. A bit dated in some areas but well maintained. Customer service was second to none. Traveling with children results in lots of little extra requests (simple off menue dishes for the kids and such) which were handled quick and with a smile. Customer service is not a strong suit in India. At Galaxy it was world class. Total value for the cost of the stay is excellent. Will stay again upon my return to Dehli later in the year. Very happy customer.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함