Rude overnight check-in lady. After packing and driving 500 miles in one day the last thing I needed was to argue over a pet fee. $84/night but two cats were an additional $40? Next time we will skip this rundown hotel and stay at a Marriott. We expected it to be a little run down because of the price but the location and ez off/on were attractive.
Breakfast was limited but decent. Most stuff didn’t work in the hotel. Vending machines, ice and water machine in dining room.
Rooms were dirty, hair in the tub, on the sink, and on the toilet. Flooring was coming apart. Red Bull can behind the furniture, random battery on the ground and dozen old French fries under the bed. Normally I tip the cleaning staff but they didn’t take any pride in their work.
All these things wouldn’t have gotten a bad review, but being rude and making a paying guest feel uncomfortable is not acceptable. They gave us a room right next to the office so they could “watch us” in case my wife (who arrived at 3am) was bringing the cats.
Not a very pleasant experience, would not recommend to a friend. A little kindness would’ve gone a long way, and we would’ve had the cats stay there also so they got their extra $40.