At check (12:30) in we were told check-in time is 3:pm, yes it was. I was working with the concierge to hold my luggage while my wife was telling them we stay there often. Low and behold...the room was ready. Why make us wait if it is ready?
We believed the room had bugs, every morning we woke up with red marks and bumps, the front desk did not seem too concerned with checking this out.
The hotel staff from the desk to the restaurant were pleasent but did not seem friendly or happy.
My last stay at Riviera.