안뜰

코트야드 바이 메리어트 LA 하시엔다 하이츠/오렌지 카운티 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 971개 이용 후기 중 473개" "
평점 8 - 좋아요. 971개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 971개 이용 후기 중 88개" "
평점 4 - 별로예요. 971개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 971개 이용 후기 중 39개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Min yeol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 1월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2022년 1월 7일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon!

10/10 - 훌륭해요

HONG JIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

HONG JIK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

JEONGNAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장
짧은 숙박이었지만. 빠른 체크인.체크아웃. 깨끗한 방. 편리한 위치. 너무 좋았습니다.
2017년 5월에 1박 숙박함

10/10 - 훌륭해요

Huimei

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for family
2024년 2월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 3월 6일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please know that toothbrush and toothpaste are not inside the room per our Courtyard brand standard, however, they are always available upon request.We hope to welcome you back very soon.

10/10 - 훌륭해요

Eunice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good, but parking needs to pay additional fee for each vehicle for each night. No toothbrush or toothpaste in the room.
2024년 2월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 2월 26일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please know that toothbrush and toothpaste are not inside the room per our Courtyard brand standard, however, they are always available upon request.We hope to welcome you back very soon.

4/10 - 별로예요

Jorge

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 2월 19일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

8/10 - 좋아요

Weiwei

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 2월 19일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 2월 21일
Hi Sergio, thank you for your feedback in regard to your stay. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon, the next time your travels bring you to Hacienda Heights

10/10 - 훌륭해요

Norman 님, USA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 2월 18일
Norman, thank you for taking the time to complete a review of your stay with us. We are pleased to hear that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 2월 14일
Fernando, thank you for taking the time to complete this review of your stay. Feedback such as yours assists us in maintaining a positive and welcoming culture at our hotel. We hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 - 훌륭해요

Benjamin 님, Berwick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here a few times on business. Its in a great location, rooms are large and clean, I had amazing views of the mountains. My only disappointment is that the washing machine was broken this time.
2024년 1월에 13박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 2월 12일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us. We appreciate your 5 of 5 rating despite the washer issue. We have replaced the washer with a brand-new washer machine. We hope to welcome you back very soon.

10/10 - 훌륭해요

Hassan

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient location. Far enough off the freeway that it made it quiet. Lovely regional park across the street.
2024년 1월에 2박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 1월 31일
Janet, thank you for taking the time to complete a review of your stay. We are pleased to hear that you enjoyed your stay and the surrounding area. We hope to see you again the next time you are in Hacienda Heights

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2024년 1월 30일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

6/10 - 괜찮아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 1월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 1월 22일
Good afternoon Cheryl,Thank you for taking the time to complete a review of your stay. We are sorry to see that we did not meet your expectations. We would like to follow up with you to see what areas impacted your stay so that we may improve upon our services from our staff. Thank you again for choosing to stay with us and we hope you give us another chance the next time your travels bring you to Hacienda Heights.

10/10 - 훌륭해요

Karissa

2024년 1월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 1월 9일
Karissa, thank you for taking the time to complete a review of your stay. We are ecstatic to hear that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights!

10/10 - 훌륭해요

Charles Donald Wallace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great local for going to rose parade and rose bowl game. Lists of good restaurants close by hotel. The hotel itself was fantastic. Lovely lobby and outside seating area with fire pit by the pool.
2023년 12월에 4박 숙박함
답변 제공: Jusitn Kim-General Manager 님, 2024년 1월 4일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy check in and check out. Clean, comfortable lodging!
2023년 12월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 12월 30일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you always return! We hope to welcome you back very soon. Happy Holidays!

8/10 - 좋아요

Lynhdan 님, Henderson

2023년 12월에 1박 숙박함
답변 제공: Anthony Aguilera, Operations Manager 님, 2024년 1월 31일
Lyndhan, thank you for your kind feedback. We hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here because of the price and convenience of surrounding restaurants and shopping.
2023년 12월에 1박 숙박함
답변 제공: Jusitn Kim-General Manager 님, 2023년 12월 19일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you always return! We hope to welcome you back very soon. Happy Holidays!

10/10 - 훌륭해요

Gregory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and staff
Amazing hotel. Tony at the front desk was very friendly and accommodating
2023년 11월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 12월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! I have shared your compliment about Tony with our entire team, thank you for taking the time to leave your positive feedback. We hope to welcome you back very soon.

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place to not get a dUI
2023년 12월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 12월 6일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 - 훌륭해요

Brian

2023년 11월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 12월 6일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfy, clean room. Didn't like that they advertise breakfast and then charge $25 for coffee and a roll!
2023년 11월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 30일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Our Bistro is set to tiered pricing with Courtyard by Marriott. Please feel free to share what else would make us a 5. We hope to welcome you back very soon.

4/10 - 별로예요

Qing

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 24일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 20일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thought is was great. Short stay but would definitely be back.
2023년 11월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 20일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Polite staff, clean, we had breakfast in the mornings. No complaints. Will absolutely stay again
2023년 11월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 - 좋아요

greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Hotel in very good condition. Not too many guests as well
2023년 11월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 10. We hope to welcome you back very soon.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 10일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The great customer service and accommodations everyone provided.
2023년 10월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 10월 23일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Siming

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and convenience.
2023년 10월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 10월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 - 좋아요

Yolanda

2023년 10월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 10일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, convenient location, perfect for 1 night stay
2023년 10월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 10월 9일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

2/10 - 너무 별로예요

Mike

2023년 9월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 10월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 - 훌륭해요

Francisca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean
2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 24일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently located, clean and near many stores and restaurants.
2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 24일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

VERONICA LIZETH VAZQUEZ

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio
2023년 9월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient location, quiet and dinning for coffee
2023년 9월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Rogelio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean and Quiet at night
2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 11일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 11월 10일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Lorena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 8일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 - 좋아요

Zhen

2023년 9월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 4일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 4일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 10. We hope to welcome you back very soon.

10/10 - 훌륭해요

ANDRES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, easy parking erea
2023년 8월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 1일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Linyi

2023년 8월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 10월 16일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 - 좋아요

Jackie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice and updated. The rooms are very clean, the bathrooms are very clean as well. The towels are nice and soft and the amenities are also great. The only thing that could've made this review a 5 start was if parking was included. Parking is 10.00 per day which doesn't seem like a lot but in my opinion it seems a bit odd to charge parking to guests with rooms. I could see charging for parking if you're there for an event/conference/convention but not for those already paying a room rate. Overall though the hotel is very nice and the staff is great as well. The housekeepers definitely do a great job at keeping the rooms in check.
2023년 8월에 3박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 8월 25일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please know parking fees range from 10-75 in Los Angeles for all reservations. However, we understand your feedback and appreciate you sharing what it would take for us to receive a 5. I thank you for your compliments of the hotel and team, I will definitely share the great feedback with everyone. We hope to welcome you back very soon.

10/10 - 훌륭해요

Jane

2023년 8월에 2박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 4일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 - 훌륭해요

Nadine 님, Newark

2023년 8월에 1박 숙박함
답변 제공: Justin Kim-General Manager 님, 2023년 9월 1일
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.