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라마다 바이 윈덤 해밀턴 시티 센터 여행 후기

3.5 out of 5
라마다 바이 윈덤 해밀턴 시티 센터
287 Victoria Street, Hamilton

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 282개" "
평점 8 - 좋아요. 1001개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 209개" "
평점 4 - 별로예요. 1001개 이용 후기 중 101개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 51개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Karla

좋아요: 청결 상태
Very central, perfect location! Rooms are very small but completely fine when one is just sleeping a night so just need a bed and bathroom. The building is run down but clean. New carpet in all common areas will make a world of difference.
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 25일
Hi Karla,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, and eateries all around, easy parking and perfect access to the city centre. Staff upgraded our room with no fuss to accommodate for an extra person.
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 21일
Hi Dennis,Greetings from Ramada Hamilton.We sincerely thank you for the excellent reviews posted after your stay at our hotel.Thanks and Regards,Management

10/10 - 훌륭해요

Aroha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town and amenities
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 19일
Hi Aroha,We thank you for the wonderful reviews posted.Thanks and Regards,Management

6/10 - 괜찮아요

Mae

가족 여행
좋아요: 직원 및 서비스
Probably one of the best affordable places in Hamilton.
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 17일
Hi Mae,Greetings from Ramada Hamilton.We thank you for the great reviews posted which is truly inspiring. Hope to have you back to stay with us again in the future. Thanks and Regards, Management

6/10 - 괜찮아요

Bevan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Parking was offered for an extra cost which is fine, but when arriving there’s not even a place to park up and check in, the hotel for the price was not great value and I’m typically easily pleased.
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 13일
Hi Bevan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Devan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Got a free upgrade on arrival as there was something room with the room I booked. Place as a whole had a bit of a musty smell and felt a little run down but the room itself was perfectly fine. There is free parking onsite but it is first in first served and not a lot of car spaces - also a bit of Tetris to get a space!
2024년 4월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 11일
Hi Devan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

2/10 - 너무 별로예요

Samantha

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Quite possibly the worst hotel experience I’ve ever had. Even travelling third world countries I’ve experienced better facilities than this. The room is tiny, barely enough space to walk around either side of the bed, for booking and paying for a “king room” one would assume there would be more space. The shower leaked water on all sides leaving the bathroom floor soaked and slippery. Questionable stains in toilet, unusable wardrobe due to strange smell. Zero soundproofing, a loud mini fridge and a heat pump rattling due to missing bolts meant that we had about an hour of sleep. Walking through the hotel corridors is like a maze and the location seems to attract an interesting mix of patrons (locals knocking on our door at 2am looking for “a party”) I never leave reviews but this one deserved some feedback, a waste of $220.
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 11일
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

Tom

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 8일
Hi Tom,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Was very noisy the night we stayed. 3.30am a large group of thugs were hanging around yelling etc. Police came and took a few away.
2024년 4월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 7일
Hi Rachel,Kindly note that we are located in the centre of the city with all the restaurants and bar's very close. hence on the weekends such incidents occur on which we have no control only the civic authorities can control it. Sorry for the inconveniences caused..Kind Regards,Management

8/10 - 좋아요

Te Rangi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel room close to everything. Only down call was the windows not being able to open but again that could be a safety hazard.
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 6일
Hi Te Rangi,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time staying at this property, and we enjoy the convenience of being in the city, the secure parking is really good, and the reception staff are very friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 4일
Hi Tracey,Hi Jacques,Greetings from Ramada HamiltonWe sincerely thank you for the good reviews that you have posted after your stay at our hotel.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Samantha 님, Auckland

Outdated. Couldnt get in to room due to issue with door mechanics. Ok for a one nighter.
2024년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 4일
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Wendy

Staff were very helpful. Our room overlooked other air conditioning units which made a humming sound off and on all night, so didn’t sleep well.
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 4월 4일
Hi Wendy,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Nathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were fabulously friendly and helpful, this unfortunately was contrasted by a venue in need of some tlc and thoughtful renovations. Only 3 spare power outlets in the room, none of which were near the beds. The rooms looked to be painted by Boris, the town drunk. The bathroom doorframe was roughly 1/3 beige and 2/3 white. The wallpaper looked like it had been installed in the seventies. Guest parking was haphazard, thirteen car spaces (give or take) in a courtyard in front of underground gated parking that is labelled "guest parking" but is somehow not available for guests. It was comfortable and did the job. The meals in the attatched restaurant were delicious and the staff were great. Until it came time for the breakfast buffet. Mass produced white bread was disappointing considering the previously ordered delicious sourdough. The quality of the cooked breakfast food seemed let down by the organisation of storage. Items meant to be crispy (roast potato, hash brown) were stored in partitioned bain maries with mushrooms and baked beans, resulting in soggy items that should have been crunchy.
답변 제공: Management 님, 2024년 3월 27일
Hi Nathan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

lynnette

단체 여행
좋아요: 청결 상태, 직원 및 서비스
I loved the location, beds were comfortable and clean, staff were really friendly and helpful
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 23일
Hi Lynnette,Greetings from Ramada Hamilton.We sincerely thank you for the great revies posted after your stay at our hotel.Thanks and Regards,Management

10/10 - 훌륭해요

Sirpa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and hold a workshop. Super helpful team made sure we had everything we needed
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 19일
Hi Sirpa,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting excellent reviews about your stay and the amenities.Thanks and Regards,Management

6/10 - 괜찮아요

Delwyn

출장 여행
좋아요: 청결 상태
Perfectly adequate for a couple of nights. Room was clean and tidy. Very compact, especially the bathroom. No power points by the beds which isn't very convenient for phone charging overnight. Fridge is in the bottom of the wardrobe so can't hang up dresses etc. Person on reception when I arrived wasn't particularly welcoming. She did come up to the room later when I was having issues with the access card but actually could have told me the eccentricities of the handles when I first checked in and saved us both some time. Cleaning staff were friendlier than any of the reception staff. Location is great - very central with lots of restaurants etc handy.
2024년 3월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 17일
Hi Delwyn,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting a good review about your stay at our hotel.Thanks and Regards,Management

4/10 - 별로예요

Tracey

별로예요: 숙박 시설 상태 및 시설
Poor insulation from noise Location noisy and felt unsafe Rabbit warren around building
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 16일
Hi Tracey,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Jaquilyn

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 15일
Hi Jaquilyn,Greetings from Ramada Hamilton.We thank you for for good rating that you have giving us post your stay at our hotel.Thanks and Regards,Management

4/10 - 별로예요

Patty

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rundown. Needs to be updated.
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 9일
Hi Patty,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Caroline

연인과의 여행
Rooms are very small okay if just there a night or 2 Staff friendly enough housekeeper very nice
2024년 3월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 7일
Hi Caroline,Greetings from Ramada Hamilton.We sincerely thank you for taking your precious time and posting good reviews about your stay at our hotel.At this point we would also like to inform you that we are placed in a heritage building and it was arranged according to the earlier times but now we are also started to revamp our interiors to make our valuable guest stay more comfortable.Thanks and Regards,Management

6/10 - 괜찮아요

Kathleen 님, Cicero

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was fine for a quick overnight and was clean. It is very basic, no chair to sit on, no blow dryer and no cups to use in bathroom. Shampoo provided was combination body wash and shampoo. No conditioner. We didn’t use the shower so I can’t speak to that. Parking lot is very small and full when we arrived so we were left circling town for street parking. Several dining options within walking distance
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 5일
Hi Kathleen,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 - 훌륭해요

Tanja

2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 24일
Hi Tanja,Greetings from Ramada Hamilton.We thank you for the excellent rating that you have given us post your stay at our hotel.Thanks and Regards,Management

8/10 - 좋아요

jean

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Car parking shocking
2024년 3월에 3박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 5일
Hi Jean,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was clean and we had a nice room with a view! The gym was really good! Convenient to good restaurants. Parking was the only issue… we had pay for parking off site.
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 5일
Hi Kimberly,Greetings from Ramada Hamilton,We sincerely thank you for the great revies posted in regards to your stay at our hotel.Thanks and Regards,Management

6/10 - 괜찮아요

Ervi Rose

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were helpful. Location is good. The property may need renovation. The door won’t lock, we need to get someone everytime to help us. The toilet and shower have some stains that it looks dirty.
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 3일
Hi Ervi Rose,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to city centre. Comfortable bed and good bathroom facilities
2024년 3월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 3일
Hi David ,Greetings from Ramada Hamilton.We are pleased to know that you had a comfortable stay at our hotel. We also thank you for great reviews posted regarding your stay.Thanks and Regards,Management

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great, right in the heart of the city. Excellent value for money.
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 1일
Hi Robert,Greetings from Ramada Hamilton.We sincerely thank you for the awesome review posted regarding your stay at our hotel.Thanks and Regards,Management

6/10 - 괜찮아요

Lionel

출장 여행
별로예요: 직원 및 서비스
Limited amount of parking. No subsidy on off site parking. When you have been driving all day, and long distance and arrive tired and have a late check in, all you want is an easy check in with no problems about trying to find parking. I didn’t want to carry my luggage and work bag from across the street back to the hotel. Don’t think I’ll stay here again.
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 1일
Hi Lionel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was starting to show signs of age, so a little run down, but still fine especially for the price. Area was very walkable - there's shops everywhere around you. Parking was a bit rough - there's limited room in the on-site free parking, and the lot is a tight squeeze. One night I got back late and had to overnight in a garage nearby which cost ~$8(US).
2024년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 28일
Hi Ryan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 - 훌륭해요

Jon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and central
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 27일
Hi Jon,Greetings from Ramada Hamilton.We thank you for posting great reviews. We sincerely hope to have you back to stay with us again in the future.Thanks and Regards,Management

8/10 - 좋아요

Mike

2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 21일
Hi Mike,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

Georgia Bree

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Limited car parking, shower had a dangerous step to get in and out of.. Staff not overly helpful.
2024년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 25일
Hi Georgia,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Lisita

가족 여행
좋아요: 청결 상태, 직원 및 서비스
My parents was booked for two nights in a Studio 2 Queen beds room and check in was from 2pm, however they arrived around that time and had to wait because the room was not ready. Fair enough, must've have been short staffed, and so they left to grab some late lunch and do some shopping and went back to the hotel around 3:30-ish and still not been cleaned. At least they were able to drop off their bags to the room and wait. Also, there's limited parking spaces, which was already advertised - so, it good to pre-book your space. Unfortunately, my parents forgot to do so due to stressful check-in that they forgot to book and pay for parking on their first night - however, they booked and paid for the 2nd night. They did like their room and had a good rest from their travels, so overall an average experience. Maybe next time, if there is one, we will have a better experience.
2024년 2월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 19일
Hi Lisita, Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

Pania

2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 19일
Hi Pania,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Maxine

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
The reception staff were not very helpful. Door card didn't work when we got there. Then door wouldn't lock, in hindsight we never got instructions on how to use it. No help with motel facilities. It is however, a lovely place to stay that was much more quiet then i thought it would be and really comfortable room!
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 18일
Hi Maxine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 - 훌륭해요

Haley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were awesome and made it so easy for us even though we checked in super late. Complimentary late check out also. Very convenient location also!
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 18일
Hi Haley,Greetings from Ramada Hamilton.We are pleased to know that you are very contended with the services of our hotel and your stay was very comfortable. We also thank you for posting such great reviews about our hotel.Thanks and Regards,Management

8/10 - 좋아요

Elizabeth

2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 21일
Hi Elizabeth,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

dale

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Desperately needs renovation and not what I expect from the ramada name. Parking very limited and topped with barbed wire. No p[arking at reception
답변 제공: Marketing Manager 님, 2024년 2월 14일
Hi Dale,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

George

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Likes helpful staff polite and friendly hotel was convenient for our proposes. Beds were clean and comfortable. Dislikes room was small. Shower room very small and awkward to use as the shower door clashed against the sink before fully opening. The base of the shower was about 10 inches above floor. Fittings were shabby with glass shelf above the sink coming off wall room cabinet shabby
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 12일
Hi George,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Ashlee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked the economy room which was very basic but it did have air con so was still very comfortable. Bathroom was very small but functional. Good location. Room was very quiet no street noise. Great check in experience, very fast. Recommend booking a car park.
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 10일
Hi Ashlee,Greetings from Ramada Hamilton.We thank you for the awesome reviews posted.Thanks and Regards,Management

4/10 - 별로예요

Eleanor

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very basic room. Bathroom very small, with slippery floor tiles in shower. No plugs by beds for charging phones etc. Room cleanliness ok.
2024년 2월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 2월 8일
Hi Eleanor,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 - 좋아요

Nigel

2024년 1월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 3월 21일
Hi Nigel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Jeffery

연인과의 여행
The bathroom was very small, with the shower a step up from the floor. However, the workings of it were nice. Plugs were behind the bed, not a great place to connect a CPAP machine. Very clean, not noisy. It is an old building with few upgrades
2024년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 31일
Hi Jeffery,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 - 괜찮아요

Gemma

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We booked a superior room but it was very small. Bathroom had a lot of hard water stains. Bed was very hard and uncomfortable. The street noise can be heard clearly in the room. This woke us up a few times in the night. Unfortunately wouldn't stay here again. The room was clean and tidy.
2024년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 31일
Hi Gemma,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

Sue and Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was really hard street noise and lift noise
2024년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 28일
Dear Sue and Peter,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 - 별로예요

Tamara

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception and attached restaurant are smart but that is where the good aesthetics ends. My room looked onto a noisy industrial air vent and a staff window with a bright light that stayed on all evening so I didn’t get a good night’s sleep. The only space to sit was on the bed and there was no table. The gym was well equipped. The location is very convenient for dining and shops. Parking is very limited.
2024년 1월에 1박 숙박함
답변 제공: Ramada Hamilton Team 님, 2024년 1월 24일
Dear Tamara, Thank you for your feedback.We are sorry to hear the disturbance over the night, our 24/7 reception would have offer you a room move if you informed earlier, since the parking is limited we always send an automated message to all our guests to book their parking before they arrived, if our under cover parking is sold out it also gives you an alternative parking options, certainly as you mentioned our location is very convenient!Thank you Ramada Hamilton

10/10 - 훌륭해요

Melanie

2024년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 25일
Hi Melanie,Greetings from Ramada Hamilton.We are pleased to know that you had a very good experience of staying at our hotel. We also thank you for giving us an excellent rating which reflects your satisfaction.Thanks and Regards,Management

10/10 - 훌륭해요

Rigen

좋아요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 22일
Hi Rigen,Greetings from Ramada Hamilton.We are quite pleased to know that you had a very comfortable stay at our hotel and we also thank you for giving us excellent rating.Hope to have you back to stay with us again in future.Thanks and regards,Management

8/10 - 좋아요

Mark 님, Napier

2024년 1월에 1박 숙박함
답변 제공: Marketing Manager 님, 2024년 1월 22일
Hi Mark,Greetings from Ramada Hamilton.We sincerely thank you for giving us good score about your stay at our hotel.Thanks and Regards,Management