실내 수영장, 야외 수영장

메디나 솔라리아 & 탈라소 여행 후기

5 out of 5
메디나 솔라리아 & 탈라소
Rue De La Medina, Hammamet, Nabeul Governorate

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 251개 이용 후기 중 99개" "
평점 8 - 좋아요. 251개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 251개 이용 후기 중 29개" "
평점 4 - 별로예요. 251개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 251개 이용 후기 중 15개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

karim

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Saleh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s all just great The food is amazing and changes daily with different ingredients everyday The rooms are great The staff are always friendly and helpful I give it overall five stars
2024년 2월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2024년 4월 8일
Dear Saleh,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our amazing food, comfortable rooms, and friendly staff. We're dedicated to providing a five-star experience for our guests, and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future!Best regards,

6/10 - 괜찮아요

mohamed sadok

좋아요: 직원 및 서비스
Excellent hotel with nice amenities , though parking was challenging and had to park outside .
2023년 12월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Dear Mohamed,Thank you for your kind words and feedback. We're delighted to hear that you enjoyed our hotel and amenities. We apologize for any inconvenience with parking and appreciate your understanding. We look forward to welcoming you back for another excellent stay!Best regards,

4/10 - 별로예요

FABRICE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel sympa mais pas digne d'un 5 étoiles .
2023년 12월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Cher Fabrice,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes désolés que notre hôtel n'ait pas répondu pleinement à vos attentes de 5 étoiles. Vos commentaires sont précieux et seront pris en compte pour améliorer notre service. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience plus conforme à vos attentes.Meilleures salutations,

4/10 - 별로예요

Michael

가족 여행
별로예요: 청결 상태, 객실의 편안함
Fin d’année à Hammamet
Hygiene restaurant mediocre, qualité boisson médiocre, idem piscine, douche thalassothérapie vétuste. Confort literie médiocre. Chambre au dessus du restaurant donc assez bruyant tard le soir et tôt le matin, avec le personnel qui bougent les tables-chaises. Activité Quad =Arnaque. Personnel accueillant et serviable qui fait de son mieux avec les moyens du bord. Service thalassothérapie qualité / prix = très bien…. Je ne dirais pas la même chose concernant la formule chambre + all-inclusive :-(…..
2023년 12월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Cher Michael,Nous vous remercions pour vos commentaires détaillés. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Vos préoccupations concernant l'hygiène, la qualité des boissons, les installations de la piscine et de la thalassothérapie ainsi que le confort de la literie ont été notées et seront prises en compte pour améliorer nos services. Nous sommes heureux de lire que notre personnel a été accueillant et serviable malgré les circonstances. Vos observations sur la formule tout compris seront également examinées attentivement. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante.Meilleures salutations,

8/10 - 좋아요

mohamed sadok

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Nice hotel with good amenities Though parking was full and had to park outside Room was noisy because of fan and tv was not working
2023년 12월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Dear Mohamed,Thank you for your feedback. We apologize for the inconvenience you experienced with parking and the noise from the fan in your room. Your comments will be addressed promptly to ensure a more enjoyable stay for future guests. We appreciate your patronage and hope to welcome you back for an improved experience.Best regards,

4/10 - 별로예요

Meriem

2023년 12월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Dear Meriem,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to our team directly so we can address any concerns and improve for the future. We value your feedback and hope to have the opportunity to better serve you in the future.Best regards,

8/10 - 좋아요

Lutfi

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 20박 숙박함
답변 제공: Public Relations Officer 님, 2024년 1월 25일
Dear Guest,Thank you for taking the time to rate us! We appreciate your feedback and are pleased to see you had a positive experience. If there's anything specific you think we can improve upon to make your next stay even better, please let us know. We look forward to welcoming you back!Best regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Séjour très agréable, personnel aux petits soins que ce soit à la réception, l’animation, piscine ou restaurant. Le personnel est à l’écoute et professionnel. Pour avoir fait plusieurs hôtels sur Hammamet le service est au rdv et cela est appréciable. Pour la piscine un peu déçu de la taille par rapport aux photos mais cela reste correct. Nous avions choisi une chambre avec vue mer elle était parfaite. En tout cas je recommande cet hôtel si vous êtes en famille ou entre amis et que vous cherchez un peu d’ambiance. Pour le calme les animations de 12h30 à 15h s’arrêtent.
2023년 8월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2023년 9월 1일
Cher Client,Nous vous remercions sincèrement pour votre avis positif et vos recommandations. Nous sommes ravis de savoir que vous avez passé un séjour très agréable et que vous avez apprécié notre personnel ainsi que nos services. Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez trouvé notre service à la hauteur de vos attentes. Nous prenons en compte vos remarques concernant la taille de la piscine. Nous espérons avoir le plaisir de vous accueillir à nouveau, que ce soit en famille ou entre amis, pour une expérience tout aussi agréable dans le futur.Meilleures salutations,

2/10 - 너무 별로예요

Nesrine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel désagréable pas très accueillant Service top service pas propre ou réactif je ne recommande pas du tout
2023년 8월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 8월 23일
Chère Nesrine,Nous sommes profondément désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre avis est important pour nous, et nous prenons vos commentaires très au sérieux. Nous nous excusons sincèrement pour toute frustration que vous avez pu ressentir. Nous travaillons activement pour améliorer nos services et nous espérons avoir la possibilité de regagner votre confiance à l'avenir.Meilleures salutations,

8/10 - 좋아요

ASSAN KHADIRA BEN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hôtel, belle chambre, personnel aimable et serviable. Une proposition d’amélioration : la climatisation dans le restaurant
2023년 7월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2023년 8월 23일
Cher Assan,Nous vous remercions d'avoir partagé vos impressions positives sur votre séjour chez nous. Nous sommes ravis d'apprendre que vous avez apprécié notre hôtel, les chambres et l'amabilité de notre personnel. Votre suggestion concernant la climatisation dans le restaurant est précieuse et nous la prendrons en compte pour améliorer encore davantage votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour.Meilleures salutations,

4/10 - 별로예요

MARK

좋아요: 청결 상태
2023년 7월에 14박 숙박함
답변 제공: Public Relations Officer 님, 2023년 8월 23일
Dear Mark,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. Your comments are important, and we take them seriously as we work to improve our services. If you're open to discussing your concerns in more detail, please don't hesitate to contact us. We hope to have another chance to provide you with a better experience in the future.Best regards,

8/10 - 좋아요

Annick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour familial très agréable
Hôtel de bord de plage très agréable aux structures multiples et permettant beaucoup de loisirs. Mini disco piscine animation sport… la restauration est diversifiée et de bonne qualité. La situation de l’hôtel est très agréable aussi.
2023년 4월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2023년 5월 10일
Cher Annick,Nous vous remercions chaleureusement d'avoir pris le temps de partager votre avis positif sur notre hôtel. Nous sommes enchantés d'apprendre que vous avez passé un séjour familial très agréable parmi nous.Nous sommes ravis de savoir que notre hôtel a pu répondre à vos attentes et rendre votre séjour aussi plaisant. La satisfaction de nos clients est notre priorité absolue, et nous nous efforçons de créer un environnement accueillant et confortable pour les familles.Encore une fois, nous vous remercions pour votre aimable recommandation. Votre soutien signifie beaucoup pour nous. Si vous prévoyez de revenir dans la région, nous serions ravis de vous accueillir à nouveau et de faire en sorte que votre prochain séjour soit aussi agréable que le précédent.Meilleures salutations,

8/10 - 좋아요

Wajdi

답변 제공: Public Relations Officer 님, 2023년 3월 7일
Cher Wajdi,Nous vous remercions pour le review.Nous sommes contents que vous ayez passé de beaux moments dans notre resort et nous espérons vous revoir prochainement.Meilleures salutations,

10/10 - 훌륭해요

Lotfi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2022년 12월 26일
Dear Lotfi,Thank you for the review.We are thrilled to receive your full star rating as proof of a wonderful holiday with us ! We look forward to welcoming you again very soon.Best regards,

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An amazing memorable experience
Everything was fine, customer service was really great especiall (Majdi) who was very helpful and friendly. The activity team were friendly and really good. Hotel room was great, and they provide us an amazing gift upgrade. The area around was calm and everything is close to the hotel. Thank you so much, medina solaria stuff. It was an amazing memorable experience.
2022년 12월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 12월 6일
Dear Mohamed,Thank you for the review.We thrive to provide our guests the best service and memorable experiences and we are thrilled to know that you enjoyed a perfect stay :)We look forward to welcoming you again very soon.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour fantastique
Fantastique. L’hôtel et les équipements sont superbes, la vue sur mer imprenable ! Le restaurant et le service étaient très bons, une grosse amélioration par rapport à l’année dernière sur la qualité de l’eau ( médiocre car pb de canalisation). Surclassement en suite, gigantesque et confortable ! Nous y reviendrons avec plaisir
2022년 10월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 10월 17일
Cher Client,Nous vous remercions pour le review.Nous sommes ravis que vous jugez de fantastique votre séjour chez nous :) C'est un réel plaisir et nous espérons vous accueillir de nouveau dans un futur très proche !Meilleures salutations,

10/10 - 훌륭해요

Joana Andreia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was lovely, staff was very friendly
2022년 9월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2022년 9월 29일
Dear Joana,Thank you for the review.We are absolutely thrilled to know that you enjoyed your holiday with us !We look forward to welcoming you again very soon.Best regards,

8/10 - 좋아요

Amel

좋아요: 직원 및 서비스
Salle de bain à rénover car très vieille Panne d'eau parfois la chasse d'eau ne marche pas Coffre fort payant cest bien dommage Sinon équipe d'animation au top
2022년 7월에 9박 숙박함
답변 제공: Public Relations Officer 님, 2022년 8월 4일
Chère Amel, Nous vous remercions pour le review. Nous sommes contents que vous avez bien apprécié notre équipe d'animation dynamique :) Nous sommes également ravis qu'hormis les petits points moins positifs remarqués, vous avez apprécié l'ensemble de votre séjour. Nous espérons vous accueillir de nouveau prochainement. Meilleures salutations,

10/10 - 훌륭해요

Haythem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très accueillant, excellent service. Repas variés. Très bon sejour
2022년 7월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2022년 7월 26일
Cher Haythem, Nous vous remercions pour le review. Nous sommes ravis que votre séjour a été tout simplement parfait et nous espérons vous accueillir de nouveau prochainement. Meilleures salutations,

10/10 - 훌륭해요

Taline

2022년 5월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2022년 10월 19일
Dear Taline,Thank you for the review.We love to receive your 5 stars and we look forward to welcoming you again very soon !Best regards,

8/10 - 좋아요

jalel s

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel good for family the best part the hotel is in the heart of yasmin hamamate most people don’t need to drive to go around
2022년 5월에 3박 숙박함
답변 제공: Mezri sawsen 님, 2022년 6월 4일
Vous êtes les bienvenus, merci pour votre avis

8/10 - 좋아요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was nice stay ,food good ,got multiple issues with jacuzzi in my suit .
2022년 3월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 3월 21일
Dear Mohamed, Thank you for the feedback. We love to know that you enjoyed your stay with us :) We do apologize for the issues you had with the jacuzzi. Looking forward to welcoming you again soon. Best regards,

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
juste a coter de tout commerce
2022년 2월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 2월 28일
Cher Richard, Nous vous remercions pour le review. Nous sommes très contents que votre expérience de séjour dans notre établissement a été à la hauteur de vos attentes et que vous en avez bien profité ! Nous espérons vous accueillir de nouveau prochainement. Meilleures salutations,

8/10 - 좋아요

Faical

좋아요: 청결 상태
2022년 1월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 1월 31일
Dear Faical, Thank you for the review. We are glad you enjoyed your holiday with us and we hope you will come back again very soon :) Best regards,

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très courtois et serviable, accueil chaleureux, buffet qui offre d’excellents plats variés, magnifique vue sur la plage. Merci !
2022년 1월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 1월 7일
Cher Ahmed, Nous vous remercions pour le review. Nous sommes ravis que vous avez passé un superbe séjour dans notre charmant hotel et nous serons ravis de vous accueillir de nouveau prochainement. Meilleures salutations,

10/10 - 훌륭해요

Zara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was amazing
2021년 12월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 1월 7일
Dear Zara, Thank you for the review. Amazing is your comment too and we couldn't be happier ! We look forward to welcoming you again soon. Best regards,

10/10 - 훌륭해요

ABDULWAHED M M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, receptionist name AHMAD and all staff are friendly and helpful. It was a great experience to stay there
2021년 12월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2021년 12월 30일
Dear Abdulwahed, Thank you for the review. We are very glad you enjoyed your experience and we would be very happy to welcome you again in 2022. We wish you a Happy New Year and all the best ! Best regards,

10/10 - 훌륭해요

Norredine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 12월 28일
Dear Norredine, Thank you for reviewing us. We proudly receive your feedback knowing you had a lovely stay and we hope you will visit us again soon. Warmest regards,

10/10 - 훌륭해요

Tayssir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 12월 16일
Dear Tayssir, Thank you for the review. We are so happy to receive your highest appreciation and we hope you will do us the honor of visiting us again soon. Best regards,

10/10 - 훌륭해요

Emmanuel

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait 👌
Parfait, tout le monde est serviable et amicale. Les soins sont au top et les chambres sont tres agréable.
2021년 10월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2021년 11월 1일
Cher Emmanuel, Nous vous remercions pour le review. Votre commentaire nous honore et nous motive encore plus. Nous sommes ravis d'avoir pu répondre à vos attentes et nous espérons vous accueillir de nouveau prochainement. Meilleures salutations,

8/10 - 좋아요

Lotfi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Venlig personale
2021년 10월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2021년 10월 25일
Dear Lotfi, Thank you for the review. We love reading that you appreciated our lovely staff as well as the overall stay in our resort. We look forward to welcoming you again soon. Best regards,

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour
Un séjour reposant et très agréable dans un hôtel propre et rénové Un personnel très à l’écoute Un peu plus de diversité aux buffets aurait été apprécié mais nous sommes hors saison. En tout cas la qualité est là
2021년 9월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2021년 10월 7일
Cher Mohamed, Nous vous remercions pour le review. Votre témoignage nous honore et nous sommes ravis que vous avez passé un superbe séjour avec nous. Espérant vous accueillir de nouveau prochainement. Meilleures salutations,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon sejour, je recommanderais
Tres bon séjour, super accueil, comme sur les photos
2021년 8월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2021년 8월 23일
Cher Client, Nous vous remercions pour le review. Nous sommes ravis de lire que votre séjour a répondu pleinement aux attentes ! Nous espérons vous accueillir de nouveau prochainement. Meilleures salutations,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was disappointed by the service and the food Didn’t deserve 3 stars it’s rip off
2021년 8월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 8월 23일
Dear Guest, Thank you for the review. We are so sorry that this stay with us didn't meet your expectations. The entire team goes although extra mile for making our guests happy. We hope that you will give us another chance in the future for a better stay. Best regards,

8/10 - 좋아요

nancy

2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was diverse,staff lovely and grounds clean.
2021년 6월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 8월 18일
Dear Guest, Thank you for the review. We love to know that you enjoyed a perfect stay with us and we look forward to welcoming you again soon. Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never go to this hotel
The hotel was dirty the staff was ignorant and rude, the food was disgusting such a small variety to choose from the animation staff was rude never once asked of me and my husband wanted to join in any activities the pool was dirty I would maybe give the hotel 3 stars not 5
2021년 6월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 8월 18일
Dear Guest, Thank you for the review. We are so sorry that your stay with us did not meet your expectations in spite of our staff's effort to provide you a lovely stay. We can assure you that the entire team goes extra mile so we are not really sure what could be reason for which you were so unhappy with them. We really hope that you will give us another chance in the future for a better stay. Bets regards,

8/10 - 좋아요

Roua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice gateway
This is the second time we go to this hotel and as usual, the staff were professional and the food was good. The music at night was a tad bit annoying though, but it was an excellent stay. We feel refreshed after this weekend gateway.
2021년 3월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2021년 4월 16일
Dear Roua, Thank you very much for sharing your feedback. We are so happy you count among our loyal guests and excited to know that once again you had a brilliant stay, enjoying a refreshing gateway :) We look forward to welcoming you again soon ! Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

2021년 2월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2021년 4월 16일
Dear Guest, Thank you for the feedback. We are very sadden to know your stay with us didn't met all your expectations but unfortunately we don't have supplementary information about what you disliked. We hope you will return again in the future, guaranteeing that you can have a nice time with us :) Best regards,

10/10 - 훌륭해요

Martine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
The hotel is beautiful and the trim was absolutely to die for, and the service was great the only thing was the food selection, I couldn’t eat anything the second night but to their defense I am picky.
2021년 2월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2021년 2월 22일
Dear Martine, Thank you very much for sharing your feedback. What a pleasure to read your excellent comment about a successful stay in our 5 star resort in Yasmine Hammamet :) We hope you will visit us again soon ! Best regards,

10/10 - 훌륭해요

Marwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Personnels pro souriants, malgré la crise ils dont tjrs la courage a eux . Emplacement parfait pour la marche Vue époustouflante Merci
2021년 1월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2021년 1월 18일
Chère Marwa, Nous vous remercions pour l'avis. Derrière nos masques, Covid oblige, nous gardons toujours le sourire et le désir de satisfaire au maximum nos clients :) Nous sommes ravis que vous avez passé un magnifique séjour chez nous et nous espérons vous accueillir de nouveau prochainement ! Meilleures salutations,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super Unterhalt, freundliches Personal trotz Corona-Krise
2020년 12월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2020년 12월 31일
Dear Guest, Thank you very much for sharing your experience. We are thrilled to read that you had a lovely stay in our 5 star resort :) In spite of the current conditions, we thrive to offer our guests wonderful experiences to remember ! We look forward to welcoming you again very soon. Warmest regards,

10/10 - 훌륭해요

Abdelmonem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2020년 10월 22일
Dear Abelmonem, Thank you for reviewing us. We are so happy you had a wonderful holiday in our resort and we hope you will consider returning again soon :) Best regards,

8/10 - 좋아요

jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, disappointing night.
The hotel is lovely. However I had a couple of problems with the room that weren't resolved. The most significant issue was that the air conditioning didn't work, meaning I had a very uncomfortable nights sleep. I raised this issue with a hotel employee and nothing was done about it. Also, in the room I lacked a few minor things, all of which were requested, but never appeared. These included things such as shower gel in the bathroom dispenser, and a room service food and drinks menu. Considering that I'll be staying in the area for the next few months and I would have wanted to stay at this hotel regularly, I think given my experience I'll find another hotel.
2020년 10월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2020년 10월 3일
Dear Jonathan, Thank you for sharing your feedback. We are here to hear you and to receive all your remarks :) First of all we are glad you like our hotel ! As per the few issues you had, we have noted them all, we are very sorry for the inconveniences meanwhile be sure that every aspect will be improve, waiting for your return at any moment :) We look forward to welcoming you again soon. Best regards,

10/10 - 훌륭해요

Abdelmonem

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2020년 9월 29일
Dear Abdelmonem, We thank you very much for sharing your feedback. We are proud and thrilled for honoring us with the highest rating :) It certainly means that you had a wonderful stay in our resort and we can't wait to welcoming you again in the near future. Best regards,

8/10 - 좋아요

yassine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2020년 9월 29일
Dear Yassine, We thank you very much for the feedback. We are very glad that you had a lovely stay in our five star resort and we hope you will come back again soon :) Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

2020년 7월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2020년 9월 8일
Dear Guest, Thank you very much for your feedback. We are proud and happy to receive the distinction of your satisfaction and we look forward to welcoming you again very soon :) Best regards,

8/10 - 좋아요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour confortable. Lieu propre, bonne animation et personnel souriant.
2020년 8월에 5박 숙박함
답변 제공: Public Relations Officer 님, 2020년 8월 28일
Cher Mohamed, Nous vous remercions pour le feedback. Nous sommes ravis que votre séjour chez nous fut un pur moment de relaxation et bonheur et nous espérons que vous allez revenir dans le futur proche :) Meilleures salutations,

4/10 - 별로예요

실제 이용하신 고객

2020년 8월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2020년 8월 21일
Dear Guest, Thank you for the feedback. We are very sad to know that you didn't quite enjoy the stay in our resort meanwhile we have no information about what you disliked and we would have loved to receive your remarks in order to improve our services. We look forward to welcoming you again in the near future in order to offer you a better travel experience :) Best regards,