숙박 시설 정면
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오들리스 우드 호텔 여행 후기

4 out of 5
오들리스 우드 호텔
Alton Road, Basingstoke, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 364개 이용 후기 중 224개" "
평점 8 - 좋아요. 364개 이용 후기 중 107개" "
평점 6 - 괜찮아요. 364개 이용 후기 중 23개" "
평점 4 - 별로예요. 364개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 364개 이용 후기 중 4개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Sunhwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

Sunhwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Jong Ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Saad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staycation
Great stay and the family had a brilliant time
2023년 12월에 3박 숙박함
답변 제공: Audleys Wood Team 님, 2024년 1월 2일
Dear Saadthank you very much for your lovely feedback following your stay with us I am delighted to hear that you and your family enjoyed your stay with us I hope to get the opportunity to welcome you back soon againBest WishesAudleys Wood Hotel

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 12월 21일
Dear Alexanderthank you very much for your positive review following your recent stay with us I am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome you back soon againI wish you a wonderful Christmas and a happy New Year Best WishesAudleys Wood Hotel

10/10 - 훌륭해요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent classy place. For sure the best hotel in Basingstoke area. Extraordinary breakfast.
2023년 11월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 12월 15일
Thank you very much for taking the time to add your review onto ExpediaI am delighted to hear that you enjoyed your stay with us and it will be my pleasure to share your lovely feedback with the teamI hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Pc

2023년 11월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 12월 21일
Thank you very much for your positive rating following your stay with us I am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome you back soon againI wish you a wonderful Christmas and a happy New YearBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

malvin

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Such friendly Staff, food was amazing I have nothing to complain about will stay again
2023년 10월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 10월 8일
Dear Malvinthank you very much for amazing review following your recent stay with us I am delighted to hear that you enjoyed your stay with us , especially the friendliness of the teamI hope to get the opportunity to welcome you back in the near futureBest WishesAndreaAudleys Wood Hotel

8/10 - 좋아요

Barbara

2023년 9월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 10월 6일
Dear Barbara thank you very much for positive following your recent stay with us I am delighted to hear that you enjoyed your overall stay with us and I hope to get opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First class stay
What an absolutely lovely hotel. Set in beautiful grounds the room was spacious, well furnished and very comfortable. The facilities in the bathroom were top notch for my disabled wife. Breakfast was a buffet style and excellent quality.
2023년 6월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 8월 8일
Dear Simonthank you very much for your wonderful review and kind wordsI am delighted to hear that you and your wife enjoyed your stay with us and it will be my pleasure to share your kind words with the teamI hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 7박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 7월 4일
Dear Jackiethank you very much for your positive rating following your stay with usI am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite hotels in England. The staff are always charming and efficient. Exquisite breakfast and grounds. The rooms are always impeccably clean and well appointed.
2023년 3월에 3박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 3월 21일
Dear DonThank you very much for your lovely review following your recent stay with us I am delighted to hear that you had an amazing stay and it will be my pleasure to share your lovely feedback with the teamI hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Malcolm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and friendly staff, relaxing atmosphere.
2023년 2월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 3월 2일
Thank you very much for your lovely review following your recent stay with us . We are delighted to hear that you enjoyed your stay with usWe hope to get the opportunity to welcome you back soon again

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
This is a beautiful hotel in beautiful grounds. The furnishings and decoration of the lounge, bar and restaurant are really nice. The rooms are large and comfortable and very well designed.
2023년 2월에 5박 숙박함
답변 제공: Audleys Wood Team 님, 2023년 2월 23일
Thank you very much for your lovely review ! I am delighted to hear that you enjoyed your stay with us, especially the facilities of the hotel I hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

8/10 - 좋아요

Karla

2022년 12월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 12월 22일
Dear Karlathank you very much for your positive rating !I am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome you back soon again.Best WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Katie

2022년 11월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 11월 14일
Dear Katiethank you very much for your amazing rating, we are delighted to hear that you enjoyed your stay with us I hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

8/10 - 좋아요

Gregory

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Comfortable classic country hotel. The suites are much nicer than the standard rooms. Our room needed maintenance as the ancient windows had issues and were not fully closed. Otherwise, the room was in excellent shape. The bar and restaurant are fun and comfortable. The staff is very pleasant and helpful.
2022년 10월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 10월 23일
Thank you very much for your review. We are delighted to hear that you enjoyed your overall stay with us, please accept our sincere apologies for the maintenance issue in the room, which has now been rectifiedI hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Katharine

2022년 9월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 9월 22일
Dear Katharinethank you very much for your amazing rating I am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Munawar

2022년 8월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 9월 3일
Dear Munawarthank you very much for your recent stay with us !We are delighted to hear that you enjoyed your stay with us.I hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service and lovely clean room.very good meals. highly recommend.
2022년 8월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 8월 29일
Thank you very much for your lovely feedback following your recent stay with usI hope to get the opportunity to welcome you back soon againBest WishesAndreaAudleys Wood Hotel

10/10 - 훌륭해요

Chalene

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 8월 21일
Dear Chalenethank you very much for your amazing rating!We hope to get the opportunity to welcome you back soon againAudleys Wood Team

2/10 - 너무 별로예요

angus

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for me as I had morning meeting near by. Staff were very polite and curteous.
2022년 7월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 7월 31일
Dear James thank you very much for your lovely feedback following your recent stay with us. I am delighted to hear that you enjoyed your stay with us and I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Katie

2022년 4월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 4월 12일
Dear Katie thank you very much for your recent stay with us, I am delighted to hear that you have enjoyed your stay with us. I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Mary

2022년 4월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 4월 12일
Dear Mary thank you very much for your recent stay with us, I am delighted to hear that you have enjoyed your visit. I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of my favourite hotels.
Lovely comfortable hotel, with attentive staff, lovely food. Really high quality. One of my favourite hotels.
2022년 3월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 4월 1일
Dear Michelle thank you very much for your fantastic feedback, we are delighted to hear that you had an amazing time. I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Michelle

2022년 3월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 4월 1일
Thank you very much for your amazing rating ! We are looking forward to welcoming you back soon again Best Wishes Audleys Wood Team

10/10 - 훌륭해요

Fabrice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 4월 1일
Dear Fabrice thank you very much for your amazing rating I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Liviu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a secluded place outside Basinkstoke as part of the "Hand Picked" hotel network. During the Christmas time they welcome guests by offering little perks which shows a high level of care for the guests. The breakfast is solid and done fresh. I imagine that during non pandemic times this hotel is busy and the atmosphere is different. Nevertheless we spent there 5 nights and found them as the most decent option in the area. Other highlights: good beds, superior linen and towels.
2021년 12월에 5박 숙박함
답변 제공: Audleys Wood Team 님, 2022년 1월 2일
Dear Liviu thank you very much for your lovely feedback, we are delighted to hear that you have enjoyed your stay with us over Christmas. I hope to get the opportunity to welcome you back soon again Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Audley Wood Basingstoke
Very pleasant stay. Staff welcoming. Very nice breakfast. Bed very comfortable. Will definitely be staying here again.
2021년 11월에 1박 숙박함
답변 제공: Reception 님, 2021년 11월 9일
Dear Gavin, thank you very much for your positive feedback. I am delighted that you have enjoyed your recent stay with us. I hope to get the opportunity to welcome you back soon again. Best Wishes Andrea Audleys Wood Team

10/10 - 훌륭해요

Lynda 님, Walton on Thames

2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Shahrooz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and a beautiful hotel
2021년 10월에 1박 숙박함
답변 제공: Reception 님, 2021년 11월 9일
Dear Shahrooz thank you very much for your lovely comments about our team and hotel. It will be my pleasure to share your feedback with our team. I hope to get the opportunity to welcome you back soon again. Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2021년 8월 30일
Dear Richard thank you very much for your fantastic rating, we are delighted that you have enjoyed your stay with us. We hope to get the opportunity to welcome you back soon again Warm Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

Guy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2021년 8월 30일
Dear Guy thank you very much for your fantastic rating. We are delighted to hear that you enjoyed your visit with us and we hope to get the opportunity to welcome you soon again. Best Wishes Audleys Wood Team

2/10 - 너무 별로예요

Gary

가족 여행
별로예요: 청결 상태, 직원 및 서비스
A dreadful experience
My family and I had a very disappointing stay at Audleys Wood Hotel in Basingstoke. I had booked three executive rooms and paid for them upfront through Hotels.con. On arrival, the (patronising and rude) receptionist was clearly confused about our booking and insisted that she charge my credit card again for the rooms before she would provide us with room keys. This, she explained, was the only way the hotel could recover monies from Expedia! I explained that I had already paid through Hotels.com but to no avail. My card was charged with three different amounts totalling in excess of £500. Once we arrived in the rooms, they were very dusty and my daughter’s room did not have the cot previously requested. On requesting this from reception we were informed that the janitors had now left for the day. It eventually turned up and was left unmade up in the corridor. On departure, I was assured that the payments made the previous night would not be charged but were simply holding charges. Plus I was to be refunded part of the cost of the rooms as “Hotels.com had overcharged me” (this was not true) and my dinner bill. This turned out to false as the charges were realised on my credit card and despite the refunds, it meant that I had paid an additional £137. This was refunded after three tense phone calls. To add further insult, we had a beetle scurry across the floor of our room during the stay. Also worth noting - the restaurant staff were great. But overall, a dreadful experience.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful garden and building. Furnishings very dark, heavy and old fashioned. Terrible carpet in public areas.
2021년 8월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2021년 8월 30일
Thank you very much for your very helpful and constructive feedback We hope to get the opportunity to welcome you back soon Best Wishes Audleys Wood Team

10/10 - 훌륭해요

chuma

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Audleys Wood Team 님, 2021년 8월 2일
Dear Chuma, thank you very much for your fantastic review, we are delighted to hear that you have enjoyed your stay with us. Best Wishes Audleys Wood Team

10/10 - 훌륭해요

keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite room, clean, good TV, beautiful bed and a nice big bath in the bathroom. Service very good and food brilliant
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Essexdabbler 님, Colchester

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent size suite , great location and grounds. Very helpful staff. Breakfast good quality ingredients
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Melanie 님, Essex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, staff friendly, food lovely, felt very covid safe!
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay with friends
Front of house very pleasant but restaurant staff could be better such as bringing the hot cooked breakfast before we had finished our bowls of fresh fruit
2020년 3월에 1박 숙박함
답변 제공: Richard Storey 님, 2020년 3월 12일
Thank you for recent review of Audleys Wood Hotel

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Andrea Ruhs 님, 2020년 3월 11일
Dear Lyn thank you very much for your amazing rating following your recent stay with us. We are looking forward to welcome you back soon again. Best Wishes Andrea Audleys Wood Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Richard Storey 님, 2020년 2월 18일
Thank you for your recent review of Audleys Wood Hotel.

10/10 - 훌륭해요

Alisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Richard Storey 님, 2020년 2월 18일
Thank you for your recent review on the hotel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice quiet hotel in the countryside with an excellent resturant
2020년 2월에 1박 숙박함
답변 제공: Richard Storey 님, 2020년 2월 10일
Thank you for your review on your most recent stay at Audleys Wood Hotel.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Richard Storey 님, 2019년 12월 18일
Thank you for your kind review. Many thanks Richard

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Bar service in the evening was very slow - not enough staff. Breakfast service was quite random. Cooked breakfast was disappointing - table service but food quality was not fresh - it had been pre-cooked much earlier
2019년 11월에 1박 숙박함
답변 제공: Richard Storey 님, 2019년 11월 26일
Thank you for your constructive Post-Stay review I will be personally be taking this back to my departmental managers to find out what happened and ensure training is carried out to prevent a repeat of this. My sincere apologies for these short falls please rest assured this is not our usual service standards. Its through feedback like this that helps us continually improve. Kind regards Richard

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 5박 숙박함
답변 제공: Richard Storey 님, 2019년 11월 26일
Thank you for your Post -Stay review.

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Missed our English Breakfast
We loved the hotel and had a great stay. Our only issue was that we had prepaid for breakfast however Saturday breakfast does not start until 8:00am. Since we had a flight back to the US, we had to leave at 7:00.
2019년 11월에 1박 숙박함
답변 제공: Richard Storey 님, 2019년 11월 15일
I am glad you enjoyed your stay with us its a shame you missed the breakfast. Next time please do ask for a take away continental breakfast which we would have been more than happy to supply.

10/10 - 훌륭해요

Nicola

2019년 11월에 1박 숙박함