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베스트 웨스턴 앤도버 호텔 여행 후기

3 out of 5
베스트 웨스턴 앤도버 호텔
Micheldever Road, Andover, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 362개 이용 후기 중 79개" "
평점 8 - 좋아요. 362개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 362개 이용 후기 중 75개" "
평점 4 - 별로예요. 362개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 362개 이용 후기 중 21개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Philip

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They cancelled our booking.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

N

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room 102
Facade of hotel a little off putting ..needs some care and attention . But inside pleasantly surprised ..does need a refurb especially bathrooms. But room clean and comfortable and staff welcoming. Enjoyed my stay
2022년 2월에 1박 숙박함

4/10 - 별로예요

Venkatesh

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

4/10 - 별로예요

Mike

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was large, comfortable and clean, although a little tired and in need of some redecoration. The bathroom initially looked off-putting, with some flaking paint, an older style of shower curtain rather than screen, however the shower itself proved to be excellent. Fiddly to get to temperature, but plenty of consistent water pressure. The biggest problem with the hotel is the lack of the advertised restaurant. When checking in, we asked if we needed to book for the restaurant that evening, only to be told that the restaurant was closed, in a dismissive tone indicating that we should obviously have known that - despite the fact that their own web site and Expedia both list the restaurant as one of the hotel facilities and even then checking in sheet I'd just signed had the restaurant opening hours. When I queried further, we were treated to the member of staff's personal, political views on the government, the pandemic and along the way told that the restaurant had been closed since the start of the first Covid lockdown. Not what I'd expect as a response in any sense. I have to say all other staff we encountered during our stay were polite, helpful and professional, but this first individual was none of these.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better information.
It was a good location for us, however disappointed that we did not know there was no restaurant in the evening so we had to drive into town, this would have made a difference to us booking this location as it is out of town. Everything else was fine and a good breakfast. We do understand as all hospitality having problems with staff.
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very very poor experience shocking
Very disappointed. Where do I start ok so entering the worn out hotel which looked like it was stuck in the 70’s. Checked in to hotel which was probably the best part of my stay, all good. Got to my room after walking down numerous corridors with different odours which some smelt like bleach. Entering my room all seemed ok until I saw my bed which had blood on it GREAT, called reception got that replaced. Then got a shower which felt like a water cannon firing at me but can live with that. Go to brush teeth in basin sinks blocked. Finally got sorted thought I’d get ready to go get something to eat four items on menu hmm ok will go out on leaving open window and turn radiator off put air con on as it was pretty hot. Got back to room about 2 hrs later still hot sweated all night bearing in mind this is winter so should be fairly mild. 5 o’clock in morning wake up to tinging it’s the water pipes that carried on till 6:30. 7:00 o’clock came got up thought I’d go get breakfast how bad can that be well I like my food but the breakfast was bland I gave up left it and decided to leave and got to my job I was booked on. Never again will I stay here for £89 they should be paying me.
2021년 11월에 1박 숙박함

8/10 - 좋아요

EZEKIEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

8/10 - 좋아요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy that we were on the ground floor and the bar was open, not happy with the executive room we had, needed refurb and no extra facilities like tissues, individual shower gels or body lotions. Hot water was dangerously hot when it eventually came through.
2021년 10월에 3박 숙박함
답변 제공: BW Andover. 님, 2021년 10월 22일
Thank you for your comments, we are pleased you enjoyed your stay. Unfortunately the little extras were removed from all rooms when Covid took over as it is not possible to sanitize these objects if the previous guest does not require them. Most extra items are obtainable from reception, free of charge.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very wet evening
Welcome was warm. I was disappointed to learn that an evening meal wasn't available but the young lady on reception was very well informed regarding local restaurants and supplied me with a printed list. Very heavy rain so I was soaked on the short walk back to the hotel. Free WiFi was good. Breakfast bacon & sausage could have been cooked more but fried eggs, mushrooms & beans were good. Toaster needed setting up correctly as it took 3 passes to get the bread brown.
2021년 10월에 1박 숙박함
답변 제공: BW 님, 2021년 10월 22일
We thank you for your comments and are pleased your stay was pleasant, apart from the rain. Guests are always welcome to ask for fresh items at breakfast or even to have it freshly cooked, if it is not the way you like it.

10/10 - 훌륭해요

M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family stay. Ten out of ten
Been here several times over the years and never disappointed. Friendly, spacious, clean and with excellent service by friendly and very helpful staff. Been to other hotels in this area too but this is one of the best and by far the most convenient.
2021년 10월에 2박 숙박함
답변 제공: BW 님, 2021년 10월 22일
Thank you very much for your comments, we are pleased you enjoyed your stay. Look forward to your next visit.

10/10 - 훌륭해요

Kieran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Functional Hotel
Functional hotel. Suited us for what we wanted to do in Andover
2021년 10월에 1박 숙박함

8/10 - 좋아요

Lisa 님, Bushey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property is run down and very overgrown outside. Slept okay but the walls are very thin and you can hear everything from the rooms next to you and in the corridor. Breakfast was nice, good variety - cereals, pastry, yoghurts, spreads and cooked breakfast
2021년 9월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value. Excellent staff. Excellent breakfast
2021년 9월에 1박 숙박함

8/10 - 좋아요

Ezekiel

출장 여행
좋아요: 직원 및 서비스
Hotel really needs an upgrade
This is a very basic hotel not one for any kind of luxury experience. Beds are okay pillows are quite flat, toilet is positioned so close to the radiator that you can burn yourself. The room was a bit dustie I had to clean webs from the side of the drawers. The bathroom radiator leaked when they turned them off. Overall it's not the best but it's affordable and okay for 2 nights. Staff are nice and the WiFi is good also.
2021년 9월에 2박 숙박함

4/10 - 별로예요

Philip

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Been to Better
I checked in, went to room, sheets had stains on them, air con unit was broke on a day that was really 'muggy' so was sweating like hell, went down to reception, who gave me a universal remote which still never worked! To which poit by 7pm that evening i left and checked in to another hotel. P.s the resturant was not open too.
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Gerry

2021년 8월에 7박 숙박함

4/10 - 별로예요

S

출장 여행
별로예요: 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Debra

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location of hotel is good. Disappointing that there was no draft lager during our 7 night stay.
2021년 8월에 7박 숙박함

4/10 - 별로예요

paul

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Blunt reception on booking in. No food available at hotel and chi’s fact not advertised before we got there. Had to put wet motorcycle gear on again to go and find a restaurant/pub. Exterior bins overflowing, rubbish everywhere. Our room on ground floor. Smokers out at 01.30, loud talking, swearing and smoke entering room. Designated smoking area required away from building. Second stay here in 2 years, first time just as bad, won’t be back again
2021년 8월에 1박 숙박함

4/10 - 별로예요

Russell

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Regret booking from the car park
The hotel looks shabby and run down from the outside and makes you regret booking the hotel from the moment you pull in to the carpark. The reception area poorly decorated and the whole hotel suffers with worn carpets, wires hanging out the ceiling where lights have been removed, paint (or something) spilt and splashed on the carpets and radiators. The beds old and in need of being replaced. Wifi didn't work. Tried to call reception, picked up the the phone and the receiver came off in my hands which is when i realised that was broken. cereals for breakfast was the variety packs of rice crispies only. However, plus points - staff were friendly and helpful and the cooked breakfast was good.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
In a very quiet area with some good walks just next to the property. Bathroom very outdated with a shower difficult to adjust.
2021년 8월에 3박 숙박함

8/10 - 좋아요

Ffion

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great rooms, free parking, hotel a bit dated.
Great, spacious, well equipped rooms in the main part of the hotel, with excellent WiFi. Powerful shower to wake you up in the morning. On arrival was told they had no chef, so the restaurant was closed and there were no bar snacks. Not ideal as on returning to the hotel after work each day, the last thing I wanted to have to do was go out again. That being said they did make plates and cutlery available for delivery take always. Had breakfast on the last day which was most impressive and faultless. In a nutshell, great rooms if you are in the main part. The rest of the hotel is getting a bit dated now.
2021년 7월에 2박 숙박함

8/10 - 좋아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great rooms, hotel itself a bit dated
Great rooms in the main building, spacious, well equipped and quiet. On arrival was told there was no chef! As I was working all day the last thing I wanted to have to do was go out again to eat. However, they did provide plates and cutlery for delivered take-aways. Fast WiFi. Free on site parking. Excellent breakfast on the day of departure
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Joanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tired, damp and unclean
The hotel itself is tired and in need of upgrading. We stayed in the garden rooms a block off the main hotel. The overwhelming smell of damp hit as soon as we walked in the building. Our room was a good size, although after finding many many hairs in the bathroom, we did not look too closely at the cleanliness of the rest of the room for fear of what we may find. We gave feed back to the receptionist, who apologised but made no offer of how the stay could be put right for us. Breakfast was a buffet breakfast which surprised me in the current Covid climate although all legal restrictions have been lifted, the fact of a dining room full of people touching the same lids and utensils was a surprise. So with the cleanliness of our room and many hands touching the breakfast, we opted for just for toast. We were only booked in for 1 night, if it was anymore we would have left.
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was tired and in need of a total refurbishment. Reception did not explain any times for breakfast or when dinner was served. Bathroom needs ripping out and a new one installed. Would not stay here again.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Baldev

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Ian

2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 7월에 1박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good basic hotel with substantial breakfast. Some rooms could benefit from updating. Overall good value for money
2021년 7월에 2박 숙박함

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 직원 및 서비스
Ok for an overnight stay just off the A303
Ok for an overnight stay if you prefer the more traditional hotel to the ‘travel lodge’ model. Our room was clean but the mattress on the bed was not of good quality - change this and it would make a big difference. Everything worked and the towels and TV were good. Breakfast was ok - middle of the road regarding quality, but entirely edible. The outside of the hotel is tired. Roofs need cleaning, Weeds need clearing and generally its needs a spring clean to keep up the patio and veranda which are looking neglected.
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Nice out of the way but is still walking distance to town. Only there for a 2 night stay but my room was not cleaned towels replaced or tea and milk replenished other than that everything good
2021년 6월에 2박 숙박함

4/10 - 별로예요

gary

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
would not stay here again even for free
very run down, outside well over grown with weeds bushes grass etc, car covered in tree foliage as not maintained at all. room was small no view at all out of window just derelict rear building, bed needs replacing could feel all the lumps and bumps had to take sleeping tablets to get to sleep, carpet was very badly stained throughout room, bathroom smelled kept door shut,the shower took around 5 mins for hot water on the first day after that it was a trickle so had to shower in cold water for 2 days. when another person left or entered their room the doors slam shut very loudly. the only good thing was the aircon worked after i had to go back to reception to ask for the remote
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

COLIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine Hotel
Decent property with friendly staff. Breakfast tasty. Rooms are clean and practical. Very large new TVs which was a nice bonus.
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Standard Hotel Room
Great communication from team before arrival and after (we left something at the hotel). Beware the walls are thin so you can hear what's going on in other rooms (some noises not appropriate for children). There was also smell of weed in the corridors which wasn't pleasant at all. Condition of the room was tidy. The fire alarm did go off at 07:30, unsure as to why and nothing was communicated with customers.
2021년 6월에 1박 숙박함

4/10 - 별로예요

Gaynor

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Mess up at
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Khotso

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value fir money hotel stay
It was a great for my working trip and staff were super friendly and helpful. Good value for money paid. Will be rebooking again
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 4박 숙박함

6/10 - 괜찮아요

Jason

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Very basic.. Rubbish bed..
Hotel was basic to say the least but it was cheap.. Smallest room I've ever stayed in but all I needed was a bed for the night.. Arrived late ish to find they weren't doing any food so had to get some from local supermarket.. Only really ish was the bed.. It Consited of a plank of wood with a sheet on it.. It actually hurt me to sleep on it terrible nights sleep.. Even considered sleeping in the car. But for 38 quid it was a roof for a night.. I wouldn't recommended staying here for any longer than a night or two.
2021년 5월에 1박 숙박함

4/10 - 별로예요

JOHANNES

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Chithambaram

별로예요: 청결 상태
Not very clean. Bathroom floor was sticky.
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room
Very comfortable room. Didn't see much of the hotel as it was a sort stopover - late check-in, early check-out, but everything was fine. One minor issue was the adjoining wall - it was only a stud wall hence we could hear two gents talking for most of the evening - assume it was a business meeting as one gent left @9pm and then everything became quiet
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Matthew

출장 여행
별로예요: 숙박 시설 상태 및 시설
Nice but old and outdated.
Hotel was ok. Compared to a similar rate with premier inn these rooms are very old and outdated. Nice having a bigger TV than most hotels but the bathroom sink was like having a shave and wash in a dog bowl it was that small. Staff was friendly from what I spoke to (obviously COVID room restrictions and all public areas closed)
2021년 3월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property is well kept, staff are friendly and helpful. very noicy on this visit until late. calmed down into the night . budget price and no complaints
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

Grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

4/10 - 별로예요

Alun

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
needs refurbishment
furniture tatty and old. Big rip in net curtain. Shower did not have thermostatic valve, just normal hot and cold tap, so keeps going scolding hot to cold. In general not what I'd expect from a Best Western. On the plus side staff were polite and helpful.
2021년 1월에 1박 숙박함

8/10 - 좋아요

Joe

2020년 12월에 4박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함