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햄프셔 코트 호텔 & 스파 여행 후기

4 out of 5
햄프셔 코트 호텔 & 스파
Centre Dr Great Binfields Rd, Basingstoke, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 425개 이용 후기 중 154개" "
평점 8 - 좋아요. 425개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 425개 이용 후기 중 57개" "
평점 4 - 별로예요. 425개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 425개 이용 후기 중 27개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Yiming

2024년 3월에 1박 숙박함

8/10 - 좋아요

Robin 님, Littlestone

2024년 3월에 1박 숙박함
답변 제공: paul 님, 2024년 4월 1일
Dear Robin Thank you very much for reviewing your recent stay at The Hampshire Court Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. I do hope you that will return and stay with us once again in the near future. Kind regards, Paul.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service, food was okay shame so many options not available from menu which is disappointing for such a large hotel
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gareth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Good bar. Well priced and the gym was great.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just wanted a relaxing weekend break and we got just that. We didn’t make use of Spa facilities, but it looked very nice. Bar meal was good, service was friendly and helpful. Room was more than adequate. Only one small thing wrong… no glasses in room. Could easily be rectified. Excellent value for money.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Given wrong room
We booked a superior king room for 2 adults and a child for 2 nights, redeemed a £125 night and still paid £198 and then arrived at 1 a.m., having told the hotel we would be this late to find thst we had a small double room with no extra bed. A put-u-up was put in quite quickly and we were upgraded for the second night, but feel that we overpaid fir whst we received.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Martijn

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Oud en gedateerd.
Dit hotel is vergane glorie, moet echt vernieuwd worden.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Jane

2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Mr Rodney

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visiting family. Hotel was convenient, comfortable and clean. .Staff were helpful. Have stayed here twice before and probably will again.
2023년 11월에 7박 숙박함

4/10 - 별로예요

Adrian

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Derek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent sports facilities
Good stay in every respect. Hotel sports facilities especially good. We stay at the Hampshire Court regularly
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived with relatively low expectations because the reviews were average to good and the cost was pretty low. So I was really pleased to find the hotel in good condition and the room clean and well maintained. Used the pool which was great and very clean. No extra charge for my dog. They could have put us a bit nearer to an outside door (we were as far away as you could get) but that’s a minor point. If you want a country hotel set in grounds to walk your dog then this isn’t the place for you but it doesn’t sell itself as that. Overall I thought it was great value for money.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Anthony

2023년 10월에 2박 숙박함

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good functional hotel well placed for easy travel around the region, unfortunately didn't have time to make use of all the sports/spa facilities
2023년 9월에 3박 숙박함

8/10 - 좋아요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Tracey

단체 여행, 연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the way the hotel was laid out with a lovely central courtyard area to sit & have drinks etc. The only gripe we had was the breakfast buffet was not replenished very quickly & people were waiting for various foods to come out. It was busy, but not very slick!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Hollie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
The Hampshire Court Hotel is a really lovely venue. Our room was cosy and the bathroom beautiful. The bed was good with comfortable pillows. Breakfast was one of the best we’ve had. Loved the selection available, and staff were attentive. Few minor points: I struggled to figure out how to use the bath as a bath and not a shower. Changing and leisure areas it feels like a maze as it’s so big- you have to walk through the family pool room to get to the adults only pool. The facilities there are nice. The breakfast station did run out of a lot of things as we got there… but they were filled up again. Just a little bit of waiting around. On the whole, I’d definitely stay again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dolores

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that the room had a balcony you could sit out on, a really nice and unique feature. The rooms are very comfortable. A fridge was the only thing that wasn't included. But all the facilities were great and staff were polite and friendly. Would definitely go back again.
2023년 9월에 3박 숙박함

4/10 - 별로예요

I

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very very tired needs updating Couldn’t open patio door to get air into room No air conditioning
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Margaret

2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Overpriced below average food
Check in was good. Room was clean. Details on the hotel website inaccurate, said that food would be available in the bar until 11pm after the restaurant closed at 9pm. Food service stopped at 9pm in the bar and bar closed at 10:30. Food was in my opinion overpriced and below average. Breakfast was OK it was a standard buffet. It was served in the restaurant which was very dark luckily both areas were open so we could sit by a window.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very comfortable and the staff were super helpful and welcoming whenever we needed anything !! Would definitely stay again.
2023년 8월에 6박 숙박함

8/10 - 좋아요

Simon

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Zac

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rick

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Staff are amazing. Great service and very helpful and friendly. Rooms are well presented and air con was nice. The steak dinner was terrible. Cheese salad had no cheese, it seemed to have been substituted with an enormity of raw tomato which was covered everything. I was very disappointed as I can not eat tomato. So I could not eat my salad or the chips. The steak itself was so tough I struggled to saw through it with the knife. extremely chewy and went from overly well done on the edges to bleeding and completely raw in the centre. It was already overpriced to begin with but I literally only got to eat the onion rings and a few chips. None of the cocktails on the menu were available and the bar closed very early for a hotel. The breakfast was very good. Everything was hot and good quality (except the fried egg for some reason). I would highly recommend this hotel, definitely would not use Hotels.com though. Extremely poor customer service, terrible app that barely works and the agents lied to me several times whilst trying to resolve a problem caused by the app(which cost me over £100 that was never rectified). Told me they were calling the hotel but no one was answering, a staff member and myself waited by the phone but no one called until I asked them several times to try again. Told me there were no rooms available to swap my booking, I then proceeded to book a room through the app so that wasn't true either. I would stay again.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Kim

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Simon

2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Kian

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

8/10 - 좋아요

Deborah

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

LOUISE

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
we stayed here twice now 1st room was o k shower needed some work 2nd time was in a different room shower the same as the 1st room needed work but the worst thing was the carpets in both rooms they were to put it nicely very dirty and needed replacing there were stains on them buy a vax and get them cleaned not sure i would stay again staff very good
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Richard 님, Payhembury, honiton

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice room with comfortable bed
2023년 4월에 1박 숙박함

8/10 - 좋아요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family stay
Breakfast could have had more variety even if that was just a menu of things that could be done eg poached egg, veg or vegan choice.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking and easy option for a mid-week stay. Asked for a quiet room and it was very good except for the radiator which constantly hissed, fortunately it was easy to turn it off. We paid extra for the mini bar which didn't include any snacks but we did make use of the Nespresso machine. Breakfast buffet was fine but no specific provision for vegans/ vegetarians so I probably wouldn't purchase it next time. Unfortunately, the EV charger is no longer there even though it shows on Google Maps, which was disappointing.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Angela

2023년 3월에 1박 숙박함

4/10 - 별로예요

Adam

2023년 3월에 1박 숙박함
답변 제공: S Lawson 님, 2023년 3월 7일
Dear AdamThank you for your ratingRegards, Steve - GM

10/10 - 훌륭해요

Lee

2023년 2월에 1박 숙박함
답변 제공: S Lawson 님, 2023년 3월 7일
Dear LeeThank you for your ratingKind regards, Steve - GM

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly staff could be better but still good for cost
2023년 2월에 2박 숙박함
답변 제공: S Lawson 님, 2023년 3월 7일
Dear JamesThank you for your review which has been shared with the team.Kind regards, Steve - GM

6/10 - 괜찮아요

Tom

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Check in was good. Bed comfy. Although found the hotel to be very understaffed and the food menu was limited and had still ran out of some of the choices.
2023년 2월에 1박 숙박함
답변 제공: S Lawson 님, 2023년 2월 14일
Dear TomThank you for your feedback were are going through some management changes within our F&B department currently in order to improve our quality and service delivery. you will see significant improvements over the coming weeks.Many thanks, Steve - GM

2/10 - 너무 별로예요

Karl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: S Lawson 님, 2023년 2월 6일
Thank you for your review

2/10 - 너무 별로예요

Karl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: S Lawson 님, 2023년 2월 6일
Thank you for your review

4/10 - 별로예요

Karl

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
4 star hotel???? 👀
I don’t know where to start. This is really not a 4 star hotel
2022년 12월에 2박 숙박함
답변 제공: S Lawson 님, 2023년 1월 31일
Dear KarlThank you for your feedback.Regards, Steve - GM