Worst hotel stay EVER! Got there, waited 20 minutes for staff to arrive at check in counter. FINALLY check in, go to our room, Air Conditioned was set to winter mode - I could almost see my breath. Controls on air conditioner did not work, had to unplug it. The foot cover of the bed, turn it over and there are "shot spots" on it. (Yes I took pics as I am taking this to higher management) - absolutely disgusting. Went to the hot tub, that was fine, went to the steam room - no heat. Steam, at maybe 70 degrees. What is the point of a steam room, if its not hot. So facility features don't work. Absolutely horrible stay. Breakfast was ok. But for almost 200 a night, my expectations were WAY higher. DO NOT RENT A ROOM HERE. YOU WILL BE DISAPPOINTED!