주니어 트윈룸, 시내 전망 | 고급 침구, 필로우탑 침대, 미니바, 객실 내 금고

산 프리미엄 호텔 여행 후기

4 out of 5
산 프리미엄 호텔
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 19개 이용 후기 중 16개" "
평점 8 - 좋아요. 19개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 2개" "
평점 4 - 별로예요. 19개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 0개" "

9.2/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Evren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff treats you like family with genuine smile on their face. They go every extra mile possible to help you and make your stay comfortable.
2024년 4월에 6박 숙박함

6/10 - 괜찮아요

Charleen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were very helpful and efficient, but the room was awful. Beds extremely uncomfortable felt like springs were coming through the mattress. Very disappointed. The gym is in a shocking state. Breakfast was very average.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

??

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフのホスピタリティご飛び抜けています 最高です もう一度必ず来ます
2024년 3월에 2박 숙박함
답변 제공: Tony- General Manager 님, 2024년 4월 9일
Dear our value guests,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. Your satisfaction is a great source of motivation and encouragement for all the team and I will definitely share your compliments with our team. Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future. Sincerely yours,Tony NguyenGeneral Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best place! Close to everything and the staff is super. Not really bothered my room didn't have a window but considering the noise in Hanoi it's probably better that way.
2024년 1월에 7박 숙박함
답변 제공: Tony- General Manager 님, 2024년 2월 28일
Dear Scott,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.One more time, thank you for choosing to stay with us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Siew Hong

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room and lovely staff!
2024년 1월에 4박 숙박함
답변 제공: Tony- General Manager 님, 2024년 2월 1일
Dear Siew Hong,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager

10/10 - 훌륭해요

TAMOTSU

2023년 12월에 1박 숙박함
답변 제공: Tony- General Manager 님, 2023년 12월 29일
Dear Tamotsu,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. We are very happy to know that you enjoyed your stay. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager

10/10 - 훌륭해요

Sora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Tony- General Manager 님, 2023년 12월 23일
Dear Sora,Thank you so much for leaving us such a great review for San Premium Hotel. I am greatly delighted to know that you enjoyed your stay with us. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

10/10 - 훌륭해요

Quang

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have a wonderful stay at San Premium Hotel .The location is great. All the staff are frendly and helpful.Special mention for Miss Alisa who has a charming smile and happy to help our inquires.Highly recommended this hotel to everyone.
2023년 11월에 1박 숙박함
답변 제공: Tony- General Manager 님, 2023년 11월 30일
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous staff. Extremely helpful. Great breakfast. Clean rooms
2023년 11월에 2박 숙박함
답변 제공: Tony- General Manager 님, 2023년 11월 30일
Dear Nicholas Davie,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. I am greatly delighted to know that you liked the buffet breakfast in our restaurant and our service provided by friendly staff. However, we also sincerely apologize to you about the inconvenience that caused you during your stay which is the problem of our facility. Again, we thank you so much for your stay with us and sincerely apologize for all inconvenience that caused you. We always listen to your options and we will try our best to improve everything. We look forward to welcoming you back to our hotel on your next visit to Hanoi. Best regards, Tony General Manager

10/10 - 훌륭해요

Quang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stayed for one night. Great location and friendly staff,especially Ms Amy . Great breakfast.The rooms are excellent. They are clean and big. Everything you need is there. Minibar, shower, bathtub, TV, WiFi, etc. They arranged the transfer to the airport as well. I would recommend this for everyone.
2023년 11월에 1박 숙박함
답변 제공: Tony- General Manager 님, 2023년 11월 30일
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함