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로만티크 호텔 드 하노이 여행 후기

3 out of 5
로만티크 호텔 드 하노이
35-37 Bat Su Street, Hoan Kiem District, Hanoi

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 64개 이용 후기 중 19개" "
평점 8 - 좋아요. 64개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 11개" "
평점 4 - 별로예요. 64개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 4개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

KEONYOUNG

아쉬훈 호텔.....
우선 트리플배드가 매력적이었으나 에어콘이나 기타 오래되서 많이 낙후되었으며 특히 조식은 기대하지 않는게 좋을듯 합니다

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
조금 실망적인 호텔
하노이에서 4박동안 1박을 이 호텔에서 이용하게 되었는데, 생각보다 실망스러운 점이 많은 호텔입니다. 우선, 직원들이 친절하거나 상냥하지 않다는 점 조식의 수가 굉장히 작고, 맛이 없었습니다. 또한, 관광을 하다가 늦게 들어갔는데 호텔의 현관을 잠궈놓더라구요! 벨을 눌러야 셔터가 열리고 들어갈 수 있었습니다.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mauvais rapport qualité /prix !
Bruyant !!! Un chantier accolé à l'hôtel avec du bruit de 05h du matin à 1h le jour du 1er janvier .... et les jours précédents et suivants ! Fenêtre condamnée à cause d'une bâche de chantier, chambre non conforme aux photos et finalement pas d'interlocuteur parlant le français comme mentionné sur le site ...très déçu !
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Amazing facilities,wonderful people. Unbelievable value The only downside is that it’s a little out of town,but the taxis are so cheap & arrive in 5 minutes max And,having just stayed in a crap hotel that had two glorious reviews,let me tell you I’m real & ive travelled most of the world!
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

Lars-Bertil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell
Mycket trevligt hotell som inte ser så mycket ut från gatan men vårt rum var stort och bekvämt.
2019년 2월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Travis

좋아요: 직원 및 서비스
Average Hotel
There is a club across the street which became very annoying trying to sleep. The room and amenities were average, nothing special. Staff are friendly and helpful.

8/10 - 좋아요

JAMINGAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

vc 님, Quebec

좋아요: 청결 상태, 직원 및 서비스
Hotel bien localisé (pas aussi beau que photos)
Hotel bien situé, personnel sympa et courtois Déjeuner très ordinaire, manque de choix Les chambres sont ok mais sans plus. Nous avions réservé la chambre deluxe et les photos étaient superbes sur Expedia mais très loin de la realité. Matelas inconfortable, baignoire veille, taché et les contours très sales. Les murs montraient des signes d'infiltration d'eau et de moisissures, murs tachés... Pas de coffre fort et d'ordinateur tel que mentionné dans l'annonce Le prix est ok mais ne payé pas de surplus pour une meilleure chambre, l'hôtel n'en vaut pas le coût
2018년 3월에 3박 숙박함

6/10 - 괜찮아요

Jared

좋아요: 청결 상태, 직원 및 서비스
Quality depends on location.
I was moved to a different hotel location because they over booked. Was told I would get an upgrade. There was a club across the street. Very noisy.

8/10 - 좋아요

WONG

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice stay at Icon 36
The hotel is ok with spacious rooms it not too many shops n eateries outside n quite noisy with cars n motorcycles noises

6/10 - 괜찮아요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bra hotell om man inte är kräsen
Vi hade en bra upplevelse på hotellet tills vi en natt hittade en kackerlacka i badrummet. För någon som inte bryr sig är det kanske ofarligt men för oss var det traumatiskt. Duschen sög, det var en kort duschslang och det kom knappt ut vatten ur den, tog lång tid att duscha pga det. Fönstrena är så tunna att det känns som man bor ute på gatan då all ljud från bilarna med allt turande hörs. Men öronproppar löste det problemet för oss. För övrigt var hotellpersonalen väldigt snälla och hjälpsamma och frukosten var helt ok om man ska va där några dagar bara, det var ingen stor variation.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Hotel is clean and spacious, breakfast is average. Friendly and knowledgeable staff. Location is great; short walk to everywhere & located on a relatively quiet street. Just don’t stay on the 8th floor as the elevator goes up to 7th floor only.
2018년 3월에 3박 숙박함

8/10 - 좋아요

Srisawat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
พนักงานน่ารักบริการดี..ห้องสะอาด.แต่ตอนที่พัก.ไฟบางดวงใน้องไม่ติด..จองอ่างแช่น้ำไป.แต่ตอนเข้าพักไม่มี..อาหารเช้าดี.สะดวกในการเดินเที่ยว
2018년 2월에 3박 숙박함

8/10 - 좋아요

Les parisiens 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel bien situé.
Nous avons séjourné une semaine dans cet hôtel. A notre arrivée, notre chambre n'étant pas prêté, nous avons dû attendre. En principe le check in se faiasit à partir de 14h. Finalement, nous avons eu la clé à partir de 13h. Dans tous les cas c'est très pénible d'attendre après 11h de vol. Le personnel a fait de son mieux.
2018년 1월에 7박 숙박함

8/10 - 좋아요

vanessa 님, Montreal

좋아요: 직원 및 서비스, 객실의 편안함
L'hôtel tres bien situé dans le vieux quartier de Hanoi. Le personnel est super aimable et serviable. Les chambres sont confortables, mais la salle de bain était un peu sale et la chambre pourrait être un peu rafraîchie. Somme toute, c'est une tres bonne adresse avec une bonne relation qualité-prix
2018년 1월에 1박 숙박함

8/10 - 좋아요

vanessa 님, Montreal

좋아요: 직원 및 서비스, 객실의 편안함
Tres bien
L'hôtel est tres bien situé dans le vieux quartier de Hanoi et le personnel et super aimable. Les chambres sont bien, mais quelques petites réformes pour les rafraîchir seraient intéressantes. Somme toute, c'est un très bon choix qualité-prix en ville!
2018년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid a all costs. We feel cheated!
Awful. Manager rushed to greet us. Gave long story about water damage and sent us in a taxi to sister hotel 900m - 1stlocation was ideal. 2nd was appalling. See previous reviews. Icon 36 appears to do this frequently due to over-booking. From charming location to much less pleasant part of town. 2nd Hotel had a beautiful lobby and friendly receptionists. "Deluxe room" stank unbearably of cigarettes and the bathroom had a glass wall so that a guest in bed could watch their partner in the shower. The room and balcony overlooked a very noisy & ugly street. We are non-smokers and asked to move rooms.A t first the receptionist offered air-freshener. They moved us to a smaller room overlooking same street: 2 single beds pushed together, broken toilet seat, cigarette burns everywhere, dirty walls,fainter cigarette smell. Club across the street started INCREDIBLY LOUD THUMPING NOISE until 2:15. Clubs and staff hung around in the street until 3am. The quiet lasted until 6am. In the morning the manager was strangely surprised that we had not enjoyed Hotel #2 when we walked to back to #1 with bags.He refused any kind of compensation and would not even cancel our 2nd night. We left very angry feeling badly cheated.
2018년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Super friendly
Great and very kind people. Very polite and helpful. The hotel is in the old quarter what is absolutely amazing.
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

Mika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waste of money..
My birthday stay with Icon 36 hotel and residents was alright. It was clean and the staff was friendly. We had problems with the door not closing so the outside noise was horrific despite the fact there was suppose to be sound proof doors. when I tired to take a bath the jets didn't work and the tub leaked all the way into our room at 1am. I was hoping my birthday would have been a bit more memorable but I was let down.
2017년 11월에 1박 숙박함

8/10 - 좋아요

Pei-Lin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room we stayed in has a malfunctioning aircon, the room couldnt get cold. I requested an electric fan. The bath tub looked like it has seen better days. The towels didnt smell good. The lobby is hot.. the cafe got flooded so breakfast was not provided. the only thing commendable about this hotel is the staff. They were all polite and apologetic. This hotel need a major improvement.
2017년 7월에 4박 숙박함

8/10 - 좋아요

neko 님, 東京

좋아요: 직원 및 서비스, 객실의 편안함
スタッフがやさしい
飛行機の時間に合わせてチェックアウトの時間を遅らせてもらいました。 やさしいスタッフさんが対応してくれ、一生懸命日本語を話してくれました。
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
This hotel is in a great location and the staff are very helpful. We would definitely stay there again.
2017년 5월에 1박 숙박함

8/10 - 좋아요

Tessa 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right in the buzzing center of it all
Rad lil spot, just close enough to the madness to be easy to get around but just far enough to be able to relax. Quiet rooms, very friendly staff. Don't get confused tho! There are multiple locations under the same name so double check your address at time of booking.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good location in old town
A very nice hotel the only problem is the sound from other guests in the hall way is very easy to hear... So it can be quite noisy. Cannot hear sounds from the street though...

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Wir waren nur 1 Nacht da. Perfekt für diesen Aufenthalt. Gute Lage.

8/10 - 좋아요

Long My

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vigilkance requise
chambre sans fenêtre malgré ma commande, mobilier vieillot, la chambre que j'ai reçue est de mauvais qualité / prix, personnel accueillant

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Ulrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell men lyhört
Mycket bra värde för pengarna. Rummet var rent och snyggt med en bra frukost och trevlig personal. Dock så är det lyhört men trafiken utanför märkte jag inte mycket av. Rekommenderas om man vill bo i old quarters.

8/10 - 좋아요

けら

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
何度でも利用したいホテル
昨年も利用したが旧市街にも近く、静かでとても安心できるホテルです。なんと言ってもスタッフの方達がとても気持ちいい挨拶や、応対をしてくれる。昨年居たスタッフも数名おり、顔を覚えていてくれた。

8/10 - 좋아요

veronique 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nous avons visiter ha noi et nous avons fait une excursion sur la baie d along en jouques. Puis journee baie d along terrestre

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I wouldn't recommend this hotel!
We checked into our hotel and within 30 minutes we found multiple cockroaches in the room including one that ran across my friends bed. However the staff were helpful and transferred us to their sister hotel Icon 36 Hotel which was only a short minute walk and seemed much cleaner.

8/10 - 좋아요

Andreas W.

좋아요: 청결 상태, 직원 및 서비스
Schöner Aufenthalt
Kurztrip nach Hanoi, gute Lage des Hotel, rundum alles zu Fuß erreichbar, sehr nettes und hilfsbereites Personal, alles bestens, etwas kleine Zimmer ( üblich für Hanoi ), etwas laut auf den Etagen. Im großen und ganzen eine sehr günstige und zentrale Lage.

8/10 - 좋아요

Graeme 님, Bangkok

좋아요: 청결 상태, 객실의 편안함
Good hotel in the old quarter of Hanoi.
My first trip to Hanoi. I did not know what to expect. It was cold raining and Hanoi is not great. Roads narrow and disorganised. Traffic a joke. Food is great and the people are friendly.

8/10 - 좋아요

Katie 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy hotel with good staff services
I brought my mum who is 75 years old and my 2 teenage kids to Hanoi and stayed in Icon 36 Hotel and Residences. I am impressed with the good services provided both the reception staff (unfortunately I did not get her name) who was helpful, understanding and bubbly, and also her manager Mr Thien, who was very polite and accommodating. He was so good and kind in helping out with a major misunderstanding of an ugly episode with the cyclo service, my hats off for him. You have indeed displayed a professional hotel manager's role, being calm and composed. Thank you very much. Overall, my stay in this hotel, was fantastic and I will definitely stay here again.

6/10 - 괜찮아요

Arvid 님, Elverum, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Utrolig hyggelig betjening. God frokost.

8/10 - 좋아요

Amanda 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and friendly staff
Hotel staff were very friendly and professional. Overall a nice stay. The only downfall were that the walls in the room were very thin and even being on the third floor could hear people in the lobby

10/10 - 훌륭해요

Jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful!
Fantastic location. Excellent young reception staff who were so friendly and helpful for everything we needed. Nothing was a problem. And we were able to book trip to halong bay and also the open bus ticket through Mr Tom with no hassles. Would highly recommend felt very safe there. Only minor thing was that there was noise outside our rooms in the early morning not sure if it was other people staying there or the staff ?

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Average Hotel
In Old Quarter close to everything. If you want a good hotel then this is not for you but its clean with the usual great friendly staff which seems typical in Vietnam. Nice stroll to the lake and a wander around the streets of the Old Quarter.

8/10 - 좋아요

けら 님, 千葉県柏市

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
旧市街からも近くて良いホテル
スタッフは皆フレンドリーで、笑顔と挨拶を欠かさなかったです。部屋は思ってたよりは広くて、シングルベッド１つとダブルベッド１つが備えられていた。シャワーもバスタブ付きで、給湯器の電源さえ切らなければ、お水になることは無かった。（１度電源を切っちゃったため、水で我慢したことがある。）コンセントもベッドに２口、テレビ脇に１口、クロゼットに１口、洗面所に１口と、十分にありました。
ホテルの外観
客室内部

8/10 - 좋아요

Gino 님, Québec Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hotel, je vous le recommande.
Chambre propre et tranquille. Lit confortable. Excellent service. Service d'excursion à très bon prix. J'y retourne bientôt. Clean and quiet room. Good bed. Great service. Excursion service with very good price. I come back soon.

8/10 - 좋아요

jingping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

sylvie 님, dijon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel conforme aux descriptions
Tres bon sÉjour ds cet hôtel confortable.propre et tenu par un personnel sympathique et attentionné.bien placé pr visiter le quartier des 36 rues...

10/10 - 훌륭해요

sylvie 님, dijon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tres confortable hõtel
Très bon accueil par personnel jeune et tres aimable.de belles chambres spacieuses.nous avons été surclassés mais en chambre supérieure.les chambres sont tres bien aussi et disposent de ts le confort moderne.bon petit déjeuner avec gd choix. tt pres des vieux quartiers et du centre ville.

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bon hotel au centre
Excellent hotel, grande chambre avec laptop et surtout le personel est extraodinaire sympa. a recommender

10/10 - 훌륭해요

perter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location excellent, staff fantastic
We had a night in this hotel before get a trip to ha long bay. Our room is quite ok for the price we paid with buffet breakfast, nOthing to complaint except the WiFi signal was not so stable but they fixed it so it was fine. We just surprised by their team, so kind especially Kelly, she even brought us to beer corner at night, had lot of fun here. 5* for them

10/10 - 훌륭해요

pica 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, helpful staff
Located just near dong xuan market, hoan kiem lake, night market, restaurant... All in walking distance, we loved it's location most. Room is nice with things you need but staff are super helpful and informative. Recommend you to try.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5* staff
Great team, all staff are very helpful, smiling and very accommodating. Room clean with window and desktop computer. Breakfast is excellent too. They make us feel like visiting old fiend.