We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Wendy
2017년 7월에 1박 숙박함
6/10 - 괜찮아요
Helen
2017년 4월 11일
좋아요: 객실의 편안함
별로예요: 청결 상태
Bra läge, ok standard
Bra läge. Stora rymliga rum. Ganska så slitna och slarvigt städade.
Frukosten var ingen höjdare, sparsamt utbud och 45 min efter öppnandet, när vi var tvungna att gå, var allt fortfarande inte framsatt.
Helen
4/10 - 별로예요
실제 이용하신 고객
2017년 3월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean
We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.
실제 이용하신 고객
10/10 - 훌륭해요
Phillipa
2017년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In the heart of Hanoi old quarter.
Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.
Phillipa
8/10 - 좋아요
Piyamin
2017년 2월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, clean room, strong wifi signal
The hotel is in a great location near the Lake and the old quarter, the room is clean.
Piyamin
10/10 - 훌륭해요
Darren
2016년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Have stayed there previously and will be staying again
Darren
6/10 - 괜찮아요
Kung
2016년 10월 1일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A safe hotel in old city center
BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.