To be honest, I didn't have much expectation for this hotel.
Stop over pretty much forced me to stay in Hanoi for a night to catch a flight to KL the next morning.
Due to the pleasant surprise of the hotel and wonderful Vietnamese cuisine, I came back after few days to stay in same hotel and travel with my parents. I've made 3 different reservation with this hotel.
First reservation was for my stop over to KL, Second reservation was for my parents to stay at this hotel while I'm in Malaysia for business trip and finally, 3rd reservation was made for one night after coming back from Halong Bay cruise tour. So I've stayed at this hotel 3 times, within the span of 6 days, all in different room.
If I didn't have a pleasant experience in my first night staying at Skyline hotel, would I have stayed another 3 nights? No, definitely not. Before I mention any specific details, I want to give a big kudo to staffs of Skyline hotel.
Ben, who is a front desk person in Skyline hotel has such a genuine and kind attitude. I enjoyed talking to him, as he was doing his best to recommend local restaurants and massage parlors.I can't remember the name of the other male and female staff at the front desk, but they were so kind as well. Packing me a lunch, walking with me to different hotel...etc.
I did numerous travel as my desire is always in foreign places that I've never been to. But I never received this sort of genuine and kind service from anywhere else so far. Thank you, Skyline staffs!