로비 좌석 공간

트리스트 호텔 여행 후기

3 out of 5
트리스트 호텔
71 Nguyen Truong To, Q. Ba Dinh, Hanoi

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 59개 이용 후기 중 35개" "
평점 8 - 좋아요. 59개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 59개 이용 후기 중 4개" "
평점 4 - 별로예요. 59개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 59개 이용 후기 중 3개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

TRADING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았습니다!! 서비스도 좋고
숙박하는 동안 비가와서 우산도 빌려주고 좋았습니다 근처에 다니기도 좋고 움직이는데도 힘들지 않았습니다
2018년 7월에 4박 숙박함

8/10 - 좋아요

동찬

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
사진만 멋진곳
사진이 전부가 아님을 알았고 조식은 진짜 아닌듯

8/10 - 좋아요

kang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔함
깨끗하고 좋음

10/10 - 훌륭해요

kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is the hotel you should stay.
This is the hotel you should stay! For $40, the room is very spacious, modern and nice amenities. I loved it!

4/10 - 별로예요

Taehun 님, 의왕

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
창문 없는 방
객실 사진에는 창문이 있었으나, 막상 안내를 받고 보니 창문 없는 방이었다. 창문 없는 방에서 한 없이 늦잠 잤던 기억 때문에 나는 그런 방이 싫다. 클레임을 제기하니 6층에 하나 있는 창문 있는 방으로 안내 받았으나, 그 방은 너무 낡고 관리가 되어 있지 않아 결국 추가금을 내고 그나마 빛이 들어오는 방으로 변경할 수 있었다. 금액이 저렴하다고 함부로 예약할 건 아닌 것 같다. 싼 게 괜히 싼 게 아닌 것을 깨달은 숙박이었다. 그나마 직원들은 친절한 편이고, 무료로 주문해서 먹는 아침도 먹을만 해서 다행이었다.

8/10 - 좋아요

TOSHIHIDE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
全体的に9.0の評価をします。 清潔性で、ホテルの日とも親切でした。
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Bang

아이를 동반한 가족 여행, 가족 여행
It's in the area of where we want to be at. Nice and friendly staffs. The place could be cleaner, also the room for 6 we booked don't match the pictures. We got 2 room with bypass door.
2023년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
汚い
部屋が汚い
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

THUY HUONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
良い
2023년 4월에 1박 숙박함

4/10 - 별로예요

SEI

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
シャワーヘッドの破損や冷蔵庫が壊れているなど、所々部品が壊れていて不便だった。
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Issei

2023년 2월에 4박 숙박함

6/10 - 괜찮아요

Lena

좋아요: 직원 및 서비스
Inget fönster på rummet Ingen vanlig mjölk till kaffet
2020년 1월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were filthy.... underwear and towels from previous guest hanging on back of bathroom door; lobby cluttered. Stairwell blocked froM 4th to 5th door and smelled. Pictures on website do not accurately represent current disrepairnof property. We found new lodging and did not spend the night. Unable to get refund from clerk at front desk.
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Daniel L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good deal with good service, relatively quiet
We had a day off in Hanoi after travel and before another work related task. Great neighborhood, not as noisy as many in downtown. Good selection of shopping and services in area. Staff attentive, helpful if sometimes imperfect English- which is usual in Hanoi. Breakfast simple and OK, good food deals in neighborhood. Not as close to main tourist sites as some, but worth walking tor the quiet.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Jean Chridtophe

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Emma 님, Netherlands

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Center location and nice room
Staff was friendly and helpful Breakfast was a la carte but still good with Western or Asia food Cleaning room with full of amenities Ideal location in centre to visit anywhere, recommend visit Hanoi Citrdal and Hochiminh complex that are near 1km-2km from the hotel
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Sara 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kind staff and perfect place in centre
Spacious room with clean amenities. The staff was smiling and worked gently. Their location is convenient and can access to everywhere easily. Breakfast is careful and hot as they cook directly after I order and choose in menu.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Greg 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with enthusiastic staff
Room was clean with full of amenities even though I booked the cheapest room Superior with no window as i did not need luxury room. This hotel is in local areas where local Vietnamese live but still near the Old Quarter and in the centre. As far away the tourist side, it is quite and have many cheap tasty food around. Satisfied to stay here
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Han 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff, clean room, good location
The staff were so friendly. I already booked a city tour in reception. The room was clean with full facilities. They are in centre and take 1km to go to Old Quarter. The location is good to explore the city. Local food near hotel is cheap and delicious such as pho, hotpot and bun cha. Recommend.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Kai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was a nice experience, room is clean & wild, comfortable. the equipment is all works well, staffs are friendly. as my exerience, cleanliness & attitude is kind of difficulty in Vietnam. So, i highly recommend this hotel, they make a good business with clients. Win / Win for both sides.

6/10 - 괜찮아요

Danielle

좋아요: 객실의 편안함

8/10 - 좋아요

Nam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff courteous and responsive. Room clean and spacious. Bathroom also spacious and modern. All typical amenities provided. Will stay there again.

10/10 - 훌륭해요

helen 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was super super friendly
My stay was enjoyable here. The staff in daytime was super friendly and helpful. I took the free map and local food guide at the front office desk. Good location that is near Ancient Citedal, Tran Quoc Pagoda/Quan Thanh Temple/Westlake and Long Bien Bridge. The Old Quarter and night market takes 5-10" to walk. Cleaning spacious room even though Superior room do not have window (it"s still ok as reasonable price)

10/10 - 훌륭해요

Paul 님, russia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great. Deluxe room was awesome
Deluxe room was great with spacious size and modern facilities. I had a chair and table in the balcony to chill out and see the city view. That was fresh. Location is good as it is next to the Old Town and near Hanoi Citadel and West Lake. Good for everyone who will visit around Hanoi.

10/10 - 훌륭해요

Lee yoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
The location was very good. Staff were mostly helpful. The room was nice and bed was comfortable.

10/10 - 훌륭해요

Minh vy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ăn sáng ngon, phòng đẹp
khách sạn mới , gần phố cổ và các nhà hàng, nhân viên nhiệt tình

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location & facilities, good service
Great stuff (+welcome drink, really good), nice designed space, comfortable, clean, great internet, great location. Haven't had time for breakfast, but I heard it was good. I would recomend this place.

10/10 - 훌륭해요

lola 님, newzeland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and wonderful staff
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop if you want to use.

10/10 - 훌륭해요

jacki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy stay
All in all my stay was enjoyable,Staff were accomodating to my requests.Appartment was spaecious and bed room/toilet comfy and clean.

10/10 - 훌륭해요

ha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Khách sạn mới, phòng đẹp, nhân viên thân thiện
Lần đầu tới Hn, rất may mắn book được ks như ý, nhất định sẽ quay lại ks này trong dịp tới.

10/10 - 훌륭해요

luci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
everything is good
New hotel with nice room, friendly staff, quiet, the receptionist always ready to help you anytime.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely little Hotel with very helpful staff.
Great value for money and easy access to most of the cities sights. Would go back there next time.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay!
Exceptional office staff who went over and beyond in all ways

4/10 - 별로예요

一休 님, 日本

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
設備が新しいホテルではある
・上階の足音や排水管から水の流れる音が良く聞こえます。 ・エレベータはありますが、ホテルの階段の横幅が非常に狭い。緊急時は怖い。 ・夜中の1時に従業員がカードキーを使っていきなり入ってきた。泥棒かと思い大変驚きました。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Fensterlose Raum mit dünnen Wänden
Die Einrichtung des Zimmers ist sehr modern und ansprechend, allerdings wurde in der Beschreibung (hier bei Expedia) nicht darauf hingewiesen, dass das Zimmer fensterlos ist. Außerdem haben wir durch das Badezimmer sämtliche Geräusche aus Nachbarhaus - und zimmer gehört. Im Badezimmer war auch außerdem ein unangenehmer Geruch, der wohl immer mal wieder durch die Lüftung kam. Das Frühstück war akzeptabel. Akzeptable Pho Bo, Com Rang und Hamburger, lieber nicht die anderen westlichen Gerichte ausprobieren. Kein frischer Saft + vietnamesischer Instant-Coffee. Das Personal war zumindest zuerst auch sehr nett, allerdings haben wir die vergessene Gegestände (Armband mit hohem persönlichen Wert) nicht wieder bekommen, trotz mehrmaligen Anfragen. Gerade durch den letzten Punkt überaus enttäuschend und das mit besonderem Hinblick auf den eigenen Anspruch des Hotels. Also lieber in die Budget-Unterkünfte um die Ecke!!!! Ich denke, die guten Bewertungen lassen sich nur dadurch erklären, dass diese Gäste nicht das fensterlose Zimmer hatten.

8/10 - 좋아요

Sheyanne 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome customer service. Not good location
Staff were amazing. When we arrived at the hotel we were upgraded to a bigger room with a balcony free of charge for no reason at all. The room itself was spacious and for the most part clean. There were some marks and stains on the walls and holes that were interesting to look at. Spent the first night and our room was freezing cold. We obviously had the air off because the weather was cold outside but there was a major draft from the balcony door. Also our air conditioner was broken and would not produce heat. The next day we asked for an extra blanket and they brought one right away. They also had someone come and look at the air conditioner but they couldn't seem to fix it. So we were able to change rooms that had a heater that worked, same size room just a different one. One of the things I didn't not like at all was the shower. There is a hand held part as well as a shower head which never worked. So it was very uncomfortable to shower. The service was amazing though, anytime we had an issue we would call the front desk and it would be solved immediately. Another bad thing about this hotel was the location. You are not near anything. There is 1 local pub to get drinks and food and a kfc. Other than that there were no options to get something to eat which made us hate staying there. I can't express how well the front desk service was, the bell boy was awesome and the lady working the reception was able to answer all of our questions and provide us with good information.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Interessanter Aufenthalt
Im ersten Zimmer hatten wir Mäuse in der Zimmeedecke, im zweiten Zimmer war der Klositz kaputt und im dritten Zimmer war es aufgrund der Klimaanlagen sehr laut. Das Personal war aber immer freundlich und bemüht. Die Zimmer wirken modern, haben aber bei genauerem Hinsehen viele Mängel z.B. lockere Türhaken, Ablagen und Türgriffe. Die Sauberkeit im Zimmer ist ok. Auf den Gängen und im Aufzug ist es jedoch schmutzig. Das a-la-carte Frühstück ist sehr eierlastig, aber geschmacklich gut.

10/10 - 훌륭해요

lana 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stays
Everything was perfect. Good location that near Old Quarter and West Lake. I enjoyed the local food nearby with the guideline from the hotel"s food map. Staff was extremely helpful and friendly. Deluxe room was beautiful with huge bathtub, large bed and good city view from the balcony

8/10 - 좋아요

jj 님, 中国

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
アイロン貸し出し
アイロン貸し出しがなく、スタッフがかけてくれましたが、お世辞にも上手いとは言えない出来栄えで1枚20000ドンを支払いましたが、別に不満はないですがアイロンの貸し出しがあれば、有難いです。

8/10 - 좋아요

Jars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonably-priced hotel
Decent hotel given the price. Staff were ever willing to help. Walls were a bit thin though -- I could hear my neighbour snoring or even moaning.

8/10 - 좋아요

matthew 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place to stay slighty away from Old quarter
Place is nice and clean and rooms are big! However, location is slightly out of the old quarter area and its about 1km walk to where all the usual old quarter attractions are. Our room smelled slightly of smoke and when brought it to the front desk, they helped us to change rooms without much fuss.

10/10 - 훌륭해요

Marry 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff
Good location Extremely kind staff who helped me everything Nice cleaning room with full equipment Their Food Map and Tourist Map helped me a lot

10/10 - 훌륭해요

raymond 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Take the Food Map and Tourist Map from the hotel
The staff gave us the Food Map and Tourist Map that showed nearest local delicious food areas and visiting places around the hotel. We followed their guide and it was great. Everything was easier because of these maps. Thank you for your help. The staff was extremely helpful and friendly. The room was comfortable and large

8/10 - 좋아요

ペペロンチ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ホテルの前の道路で大工事
部屋をグレードアップしていただき、バルコニー付の部屋へ。部屋は広くセンスが良い。しかし、運悪く夜中に前の道路で人が入れるくらいの深さの穴を掘る大工事が始まり、騒音で眠れず。朝早い便で帰国の予定だったので、朝食も楽しめず。まあホテルのせいではないし、いい経験としておきます。

10/10 - 훌륭해요

Keri 님, Saigon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Be wonderful with Tryst
I am totally satisfied with my stay here. All of staff were the awesome point here as they was super kind and helpful. Beautiful room with good price I think so when i book for over 3 days. This hotel is even better than some 4 stars hotel I"ve stayed in Hanoi.

10/10 - 훌륭해요

jackson 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They focused on good services
Cleaning spacious room Very friendly staff who could help me a lot during my stay Good Halong bay tour in cruise Good choice to stay here

10/10 - 훌륭해요

robert 님, ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff
I love the staff here as they always smile to me and very helpful. They answered all of my questions and helped me from taxi to some local food areas around. Beautiful room with full of modern a/c and facilities at room. Very tasty breakfast that I recommend you should try every morning. It is basic but delicious.

10/10 - 훌륭해요

Monta 님, Thailand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for both working and travelling
The location is very good, in the center, convenient for transporting but still in the quiet place where will not disturb you by some noisy sound from markets or bars like Old Quarter areas. It takes 5 minutes to West Lake and 10 minutes to Hoan Kiem Lake. Especially, the hotel staff was amazing, really nice and helpful. They served me by the best way they could and didn"t try to sell tours for me like other hotels I"ve stayed in Hanoi. The room is big, clean with cheap price as I think in expedia. I booked to stay for more days