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아마트라 바이 더 갠지스 여행 후기

4.5 out of 5
아마트라 바이 더 갠지스
Near Rajaji National Park, Shyampur Noamabad, Haridwar, Uttarakhand

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 14개" "
평점 8 - 좋아요. 27개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 0개" "
평점 4 - 별로예요. 27개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 2개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Darshan 님, Bordentown

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The best part about the property was staff and the food at the on site restaurant. The staff was always ready to help with a smile on their face and greeted everyone with respect. Food was excellent. However, the room I stayed in was terrible. The room was below average. Bedsheets had stains on it which is a big no no in hospitality business. There was no heat in the room. I did try calling the front desk but didn’t get through them. Bathroom was in terrible condition. Shower door was not functioning properly. There was no hot water at all considering winter time. Overall, not happy with the rooms as I had two separate bookings.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

KIRTI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very courteous and forthcoming staff.
2023년 6월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 7월 21일
Greetings from Amatra by the Ganges!!!Thank you for rating us on this esteemed platform

2/10 - 너무 별로예요

ROHIT 님, LONDON

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was falling apart. Leaky taps, insufficient towels, limited breakfast options, no gym. Not a property suitable for travellers used to a certain basic standard. We're afraid we will not return.
2023년 4월에 2박 숙박함
답변 제공: Revenue Manager 님, 2023년 4월 18일
Dear Mr. Rohit, Greetings from Amatra by the Ganges!!! “Thank you for your stay with us and your subsequent valuable feedback. We are concerned regarding the shortcomings during your stay; these are being taken up with the concerned departments and to take corrective measures for the future. It was indeed a pleasure of being a part of your trip to this city and we look forward to welcoming you again.

8/10 - 좋아요

Reshab

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is not something you would feel right about, but the property and services are amazing. Had a great time.
2023년 2월에 1박 숙박함
답변 제공: Amatra Hotels 님, 2023년 3월 2일
Thank you for rating us on this esteemed platform and hope to serve you even better on your next visit!

8/10 - 좋아요

Sumit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Amatra by the Ganges 님, 2023년 3월 13일
Thank you for rating us on this esteemed platform and hope to serve you even better on your next visit!

8/10 - 좋아요

Emma Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Good service. Shower door was broken, not in the best condition. Spa has no hot water you can’t shower there. And most items on the spa menu aren’t even available so that was disappointing. But it is a comfortable stay with great food in the restaurant.
2022년 11월에 2박 숙박함
답변 제공: Amatra Hotel 님, 2022년 11월 16일
Dear Ms. Jean, Greetings from Amatra by the Ganges!!! “Thank you for your stay with us and your subsequent valuable feedback. We are concerned regarding the shortcomings during your stay; these are being taken up with the concerned departments and to take corrective measures for the future. It was indeed a pleasure of being a part of your trip to this city and we look forward to welcoming you again.

4/10 - 별로예요

Nitish

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Shikha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Great view! Good food! Highly recommend
2022년 3월에 2박 숙박함

4/10 - 별로예요

Sakshi

단체 여행
별로예요: 편의 시설/서비스
It was not what I had expected & what I had seen in photos while booking. For e.g., I booked a room with bathtub in balcony & it was not available when we checked in. Services were too slow. Frequent power cuts were so annoying. The room was shouting for maintenance, for instances, the blinds behind the bed were all broken which shunned the privacy. It was not at all worth the hefty amount of money I spent on booking it.
2022년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was my 2nd stay at this property, hence already was much familiar. Property and ambience is much relaxing, staff is well behaved, food is excellent. Small nitpics : The road leading up to the property, though small, and needing maintenence, was only slight inconvnient, but since mostly people stay inside the resort ecosystem only, hence didn't effect much. WiFi internet provided but a little slow(~2 Mbps), TV(non-smart) have satellite dish(Tata sky), couldn't get channels added to watch Euro. The kitchen closes at 10:30 in the night, hence only had to think through for some late night snacking, else rest of the experience was really great.
2021년 6월에 2박 숙박함
답변 제공: AMATRA 님, 2021년 7월 4일
Dear Guest, Thank you for rating us on this esteemed platform and hope to serve you even better on your next visit! Best Regards, Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Mixed experience
We called the resort twice and left voicemail with our telephone no but there was no call back. The rooms were cleaned after we reached at 8 pm. For additional towel we had to call 3 times and we got them after an hour. Other than this, food was ok, location good and property well maintained.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Nisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Ajmal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nalini Khan
Amazing stay peaceful place friendly service well maintained resort. Awesome location.
2019년 1월에 1박 숙박함
답변 제공: Amatra by the Ganges 님, 2019년 4월 26일
Dear Guest, Many thanks for taking out the time and sharing your kind review on this travel forum. Your great review has been a great start to our day! We are glad to have served you well and hope to see you again for many such wonderful vacations! Best Regards, Neha Rawat Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location on Ganga! So silent and peaceful. Food excellent and Staff and Manager very helpful.
2019년 1월에 1박 숙박함
답변 제공: Preety Arora 님, 2020년 3월 12일
Dear Guest, Thank you for your valuable time in evaluating your stay at Amatra by the Ganges and sharing such a delightful review. We at Amatra are consistently making efforts to enhance our product and services keeping in mind our guest feedback. We look forward to welcoming you back to the resort. With Best Regards, Guest Relations Manager

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay if you get a chance.
Amazing location by the banks of the Ganges, fabulous grounds including swimming pool. Staff superb, very helpful nothing was too much trouble for them, from putting a lounger on our balcony to printing out flight boarding pass.Great communication before arrival. Very knowledgeable guide for safari. On the down side, food was somewhat average and lacking in variety. I succumbed to a bout of diahorrea half way through our stay and only ate at the resort. Despite this we loved our stay and would definitely return if in the area. Thanks - literally for everything
2018년 11월에 5박 숙박함
답변 제공: Amatra by the Ganges 님, 2019년 4월 26일
Dear Guest, Many thanks for your kind review of our hospitality and services! We hope you choose you for another pleasant stay experience. Best Regards Neha Rawat Guest Relations Manager

2/10 - 너무 별로예요

Vik

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The hotel reception is extremely unprofessional. No respect whatsoever. They charged 3000 INR for an extra guest that stayed in our room due to emergency as the road this hotel is on is dangerous to go out alone at night. Everything is 5 tines the price then any decent regular hotel. We didn’t even check out of our room and they booked the room to other guest when they had the entire hotel empty. When I ask why they said they have a house guest that always stays in that room and that I had to empty the room. This shows the class of management this hotel has. I am a world traveler and I travel for business around the world but never seen hotel reception so unprofessional like this.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice getaway for just few nights
A peaceful hideaway resort for those, that want to have a short break from exhausting Indian cities. For some reason the hotel did not have any information of our pre-paid reservation at our arrival, but they fixed us a nice room although the hotel was supposed to get full the next day. Very friendly service, extremely nice Manager couple and safe area to hang around. River ganga just at the back yard. Nothing interesting within a walking distance, and with the extremely high price level at the hotel (food, spa etc.) make sure your budget carries staying and eating here - if not, I do not recommend Aalia. We were obviously the only foreigners at the resort during our 4 night stay. Especially during the weekend a lot of Indian families came to have short holidays at Aalia. Indian families = a lot of noice and unfortunatey not so well behaving kids and even adults at the pool side. Good breakfast (although obviously very Indian), quite good restaurant, bar and room service and good wifi in all areas (incl. rooms). Highly recommended for a short, peaceful break, if you are only into this.

10/10 - 훌륭해요

Rajiv

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Away from Crowded Haridwaar
Fantastic experience! Villas are good for the extended family since one villa compromises of One Master Bedroom and two decent size bedroom plus a study/living room and a small kitchenette and a huge terrace/balcony. Since we were only couple, we booked Riverfront Suite. This place is good only if you have your own transportation or hired taxi, since it is away from Haridwaar and Rishikesh approximate 45 minutes on either directions. Overall it was excellent. Manager Mr. Chauhan was very cooperative and going out his way to feel us homely! Private Aarti at Ganges with Mr. Chauhan and his family was good !

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort situated in a village peaceful
Very good food good courteous staff comfortable room layout only its quite outside the city but peaceful away from pollution

10/10 - 훌륭해요

VIJAY 님, NEW DELHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
aalia
We were on our way from Jim Corbett to Kalka took a one stop. Excellent hotel. They even upgraded us

10/10 - 훌륭해요

shruti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Bhutani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Brilliant
Great service!! Property manager Mr Deepak was incredibly hospitable. Our wish was his command... Villas are very nice & Luxurious. Food is also very very good... All in all a great experience and I will go back again!

10/10 - 훌륭해요

María luisa Garcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
el nacimiento del río Ganges
el hotel es es muy bueno, y la comida deliciosa, el servicio muy atento las habitaciones son grandes con un balcón muy agradable

8/10 - 좋아요

Erach 님, Mumbai, Maharashtra, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good sign boards.
Good hotel,friendly staff and good location of the hotel,only negetive thing is that it will be difficult for a new traveller to find the hotel.