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페어필드 인 & 스위트 허쉬 초콜릿 애브뉴 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 668개" "
평점 8 - 좋아요. 1000개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 60개" "
평점 4 - 별로예요. 1000개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really recommend this hotel, we had a great staying.
2024년 3월에 1박 숙박함
답변 제공: Stephanie Sager, Area Director of Sales 님, 2024년 3월 18일
Thank you Paula for your 5.0 review. We are so glad you had a wonderful stay with us and would love to host you and your family with us again soon!

10/10 - 훌륭해요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Stephanie Sager, Area Sales Manager 님, 2024년 3월 15일
Clifford, Thank you for your 5.0 review on your stay! We are glad you enjoyed your stay and we look forward to hosting you in the future!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Stephanie Sager, Area Sales Manager 님, 2024년 3월 15일
Thank you for your 5.0 review Susan, We are so glad you had an amazing stay and would love to host you again in the future!

8/10 - 좋아요

Saurabh

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, easy parking. Helpful staff. Amenities were good. Large common area for breakfast. Overall good . Residual cigarette smoke smell in elevators. Pool water was on cooler side.
2024년 2월에 1박 숙박함
답변 제공: Stephanie Sager, Area Sales Manager 님, 2024년 2월 20일
Thank you for your 4/5 review and feedback. We are glad you enjoyed your stay with us and we hope you come visit again soon. Thank you for bringing up the elevator and pool, we will look into this and ensure its corrected in the future.

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean facilities!
2024년 2월에 1박 숙박함
답변 제공: Stephanie Sager, Area Sales Manager 님, 2024년 2월 14일
Joseph, Thank you for your 5.0 review and feedback about our cleanliness! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 - 훌륭해요

Kristina

2024년 2월에 3박 숙박함
답변 제공: Stephanie Sager, Area Director of Sales 님, 2024년 3월 25일
Thank you for your review! We are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Ivan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would be great to get 2-3 electric car chargers.
2023년 12월에 1박 숙박함
답변 제공: Hailey 님, 2024년 1월 24일
Hello Ivan! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels. I will pass that suggest on to management!

10/10 - 훌륭해요

Kyriakos

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hailey 님, 2024년 1월 24일
Hello Kyriakos! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels.

10/10 - 훌륭해요

Ivan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hailey 님, 2024년 1월 24일
Hello Ivan! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 17일
Linda- Thank you for leaving a 5/5 review! We are glad you enjoyed your stay and we hope you visit us again soon!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome stay as per usual!
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 15일
Nicole,Thank you for being a return guest! We appreciate your loyalty and we hope to host you again soon!

10/10 - 훌륭해요

Mital

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It would have been nice to have an EV charging option
2023년 12월에 4박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 3일
Mital,Thank you for your review and feedback. Unfortunately we did have a charging station on site but it was recently damaged from a vehicle. We are hoping we can get another one soon. The front desk has a list of places close by that you can charge up before your travels! We apologize for the inconvienence this has caused you and we appreciate that you still provided us with a 5/5 review!

8/10 - 좋아요

Krystle

2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 3일
Kyrstle,Thank you for your 4/5 review! We hope you enjoyed your stay and that you think of us again when your travels bring you to Hershey PA.

10/10 - 훌륭해요

Odetta

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 3일
Odetta,Thank you for your review! What was your favorite part of your stay?Come again soon!

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 3일
Michael, Thank you for your review! We would love to welcome you back again soon.

10/10 - 훌륭해요

Alcindo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2024년 1월 3일
Alcindo,Thank you for your awesome review! We are so glad you enjoyed your stay and we hope to host you again soon!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Amy thank you for your 10/10 review! We hope to see you again soon!

8/10 - 좋아요

Yael

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Yael, Thank you for your 8/10 review, what could we have done to ensure we received a 10 out of 10?We hope to can make it up to you on your next stay with us in Hershey PA.

10/10 - 훌륭해요

Wendy

2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Wendy- Thank you for leaving your 10/10 review! We hope to host you again soon.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday getaway.
We were in town for a concert at the Giant Center, and took advantage of staying at the Fairfield Inn for 2 nights, and it did not disappoint. We enjoyed the variety of breakfast options that were offered.
2023년 12월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Janet,Thank you for your review and feedback! We are so glad to hear you enjoyed your stay with us while visiting for a concert! I am so happy that you loved our breakfast options and we hope you come and visit us again soon!

10/10 - 훌륭해요

Mihai

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, updated rooms, clean breakfast area. You can get free hot chocolate after hours. The only minus is the small size for TV, however this was not a issue for us, but may be for others.
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Mihai,Thank you for your review and feedback. We appreciate your time and we thank you for mentioning out updated and clean accommodations and hot chocolate bar on the weekends! It is a fan fav. We hope you think of us the next time your travels bring you to Hershey PA!

10/10 - 훌륭해요

Michilene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Michilene,Thank you for your 10/10 review. I am so glad you had a wonderful stay with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

Assel

2023년 11월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Assel- Thank you for your review! We would love for you to visit again soon.

10/10 - 훌륭해요

Kristen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business
5th year in a row staying for business conference. Always a pleasure.
2023년 11월에 5박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Kristen,Thank you for your review and feedback and thank you for choosing us for the 5th year! That is great to hear. I hope you continue to choose the Fairfield Marriott Chocolate Avenue when your travels bring you to Hershey PA! We look forward to seeing you next year. Happy Holidays.

10/10 - 훌륭해요

Jocelyne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was very clean, staff very nice , my husband and I staid 1 night for road trip and the staff made coffee for us at 4h am, little attention that was very appreciated and professional, we will definitely go back!! Thank you 😊
2023년 11월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Jocelyne,Thank you for your review and feedback. We are so happy to hear that you received amazing customer service during your stay and we would love to have you back with us soon!

2/10 - 너무 별로예요

Kari

2023년 11월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 28일
Kari,Thank you for your review, please reach out to the management team to discuss your stay and review rating. I apologize that you did not have a good experience with us and we hope to make it right for you in the future.

10/10 - 훌륭해요

Madelaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My brother and I stayed in 3 different Fairfield Inn 3 nights in a row during our travels and this one was the best to both of us. I loved the breakfast, I’d rank it 1st while my brother ranked it 2nd. This location had a ton of options for food in the morning which was great because I have dietary restrictions and could actually eat food and not just have a bagel with nothing on it. Staff were very nice. Room was clean. Location was great. I think my only complaint would be the fact that the rooms only have privacy curtains not room darkening shades. The light that comes in makes it harder to sleep but that is truly my only issue with the property. There were A LOT of kids here due to us being near Hershey Park so breakfast was a little loud and not as peaceful of a morning but I don’t blame anyone for that. Overall a really great stay. This hotel was a great location, great food, great staff.
2023년 11월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Madelaine,Thank you for your review and your feedback. I appreciate your number 1 ranking ! We try our best to accommodate everyone for breakfast as we know there are many different dietary needs. I am so glad you enjoyed the breakfast options we had for you. Thank you for also understanding that we are in the heart of Hershey and tons of families and kids stay with us regularly. I hope you stay with us on your next visit to Hershey PA!

10/10 - 훌륭해요

idriss 님, bensalem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent custom service and great location
2023년 11월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Idriss,Thank you for your 5/5 review! That's wonderful that you loved the location of our property, just minutes from all Hershey has to offer. We strive for amazing service and I will pass this information onto our staff ! We hope you visit us again soon.

6/10 - 괜찮아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Our room had this buzzing sound going off the ENTIRE night as well as a faulty AC unit. Walls were paper thin, and we were able to hear EVERYTHING in the other rooms. BUT it was clean and the room was nice even though our stay was just "OK" at best.
2023년 10월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Joanne, Thank you for your feedback. I apologize you did not have a great stay with us. Please contact our hotel directly so we may make it up to you. Thanks again for your review and have a lovely day.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was decent
2023년 10월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Jennifer,Thank you for your review. Breakfast is ever changing with our brand and we try our best to accommodate everyones preferences, sorry we missed the mark on this for you. I hope we have the opportunity to make this up to you in the future.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was delightful and the dining area was more than adequate to accommodate guests.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Frank

2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Frank,Thank you for your 5/5 review. We are so glad that you had a great stay with us and we hope you visit again soon.

2/10 - 너무 별로예요

Sean

2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 12월 5일
Thank you for your review. If you had concerns during your visit that you would like to discuss, please reach out to the hotel directly so we may make it right for you.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experience
2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 28일
Matthew,Thank you for your reivew about your recent stay with us! We hope you enjoyed your stay and we would love to welcome you back again soon.

10/10 - 훌륭해요

Eliane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Seemed newer on the inside
2023년 9월에 3박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 26일
Eliane-Thank you for your review and feedback. Our property is over 10 years old actually but in 2022 we were fully renovated. I am so glad you enjoyed the property and we hope to have you back with us again soon.

10/10 - 훌륭해요

Daniela Romanova

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 26일
Daniela, Thank you for your review! We hope you had an amazing stay and would love to host you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
KLee
Beautiful property. Very clean & updated. Staff very welcoming & helpful. Definitely stay here again
2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 11일
KLee, Thank you for your 10/10 review and thank you for your feedback about the staff and property. We are so glad you had a great stay with us and hope to host you again soon!

10/10 - 훌륭해요

Libby

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, my husband especially enjoyed the big breakfast they had. We had a lovely time and everyone was nice.
2023년 9월에 3박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 11일
Libby- Thank you for your 5/5 review! Im glad you enjoyed our free hot breakfast options and we hope to see you again soon.

10/10 - 훌륭해요

Marie

2023년 8월에 3박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 11일
Thank you for your review Marie! Come again soon.

8/10 - 좋아요

Cinda

2023년 9월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 11일
Cinda,Thank you for your review! What could we have done better to ensure your next stay is a 10/10!?

4/10 - 별로예요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Over prices
The staff were all very nice, and the woman who manages breakfast is an angel. The room was too expensive for just an average room with an average breakfast and a teeny tiny pool, no hot tub.
2023년 9월에 3박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 6일
Amy- Thank you for your review. I am sorry you did not have a pleasant experience. Unfortunately the Fairfield does not have a hot tub, instead we have an indoor heated salt water pool. I will pass your feedback along to our breakfast staff and we hope that you decide to give us another opportunity to serve you in the future!

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 7일
Nicole,Thank you for your 10/10 review! We hope to host you again soon.

10/10 - 훌륭해요

Rany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well organized 24 hour coffee Clean spacious room
2023년 8월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 6일
Rany,Thank you so much for your 5/5 review! We appreciate your feedback about our clean accommodations and 24 free hot coffee! We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Hershey!
Great hotel! The location is close to Hersheypark, outlets, and other Hershey attractions. Overall the hotel was updated and clean. The room was clean and nicely decorated. Amenities were good. We stayed here for the free breakfast and indoor pool--we never got to use the pool but it looked like it was in good shape, and breakfast was good. Lots of options to eat. Overall I would stay here again and highly recommend it.
2023년 8월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 30일
Thank you so much for your 10/10 review on your recent stay with us. We enjoyed reading about our perfect location, clean and updated accommodations, free hot breakfast and your recommendation to our future guests! Thank you for visiting and we hope to host you again soon.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Staff extremely nice and property spotlessly clean. Will definitely stay here again.
2023년 8월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 29일
James,Thank you for your 5/5 review! We appreciate your feedback and so glad to hear you had an amazing stay with us. I will pass this information along to our staff! We hope to host you again soon.

10/10 - 훌륭해요

Shana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn’t a big fan of the breakfast selection.
2023년 8월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 28일
Shana,Thank you for you 5/5 review although you were not interested in the breakfast options we had. We try our best to choose breakfast options that are standard for the hotel but fits out clientelle at the time. We are sorry we missed our mark with this and we will try harder to accommodate all sorts of guests!We hope we can make it right for your on your next stay with us! Thanks for coming!

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 28일
Diane,Thank you for your 10/10 review!! We would love to know what you liked most about your stay?Thanks for coming and staying with us!We cannot wait to host you on your next trip to Hershey PA!!

10/10 - 훌륭해요

brian 님, blackwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 28일
Thank you for your review Brian! We hope to host you at our Fairfield by Marriott Hershey again soon!

8/10 - 좋아요

Charise

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient, close to attractions, near many places to dine, pharmacies nearby.
2023년 8월에 2박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 8월 24일
Charise,Thank you for your review and feedback regarding your stay with us. We hope that you enjoyed your stay and we look forward to hosting you again soon!

10/10 - 훌륭해요

Shirley

2023년 8월에 1박 숙박함
답변 제공: Stephanie, Area Sales Manager 님, 2023년 9월 11일
Shirley,Thank you for your review. We would love to host you again when your travels bring you to Hershey PA!