Thank you for staying with us and your feedback. We appreciate your business.

Thank you for taking the time to provide feedback about your recent stay with us. We genuinely appreciate your input as it helps us to continually improve our services.We're sorry to hear that your experience fell short of your expectations, and we apologize for any inconvenience or dissatisfaction you may have encountered. Your comfort and satisfaction are our top priorities, and we regret that we did not meet your needs on this occasion.Please know that we take your comments seriously and will be reviewing them thoroughly with our team to identify areas for improvement. We are committed to delivering exceptional experiences for all our guests, and your feedback will help us in our ongoing efforts to enhance our services.We understand that regaining your trust may take time, but we hope that you will consider giving us another opportunity to provide you with a more positive experience in the future. If there's anything specific you would like to discuss or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.Once again, thank you for sharing your feedback with us. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Marenda Davi Operations Manager

I apologize for any inconvenience caused by the noise during your hotel stay. We understand the importance of a peaceful environment and will investigate the matter to ensure it doesn't happen again. Thank you for bringing it to our attention. We appreciate your understanding, and the deposit of points will appear in your club account. If there's anything else we can do for you, please let us know.

Dear Emiy, Thank you for taking the time to rate your stay with us. We appreciate your perfect rating and are delighted to know that you had a positive experience.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. We value your feedback and look forward to the opportunity to welcome you back to Holiday Inn Express Harrisburg SW- Mechanicsburg for another fantastic stay.Best Regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg SW- Mechanicsburg

Dear John, Thank you for taking the time to share your positive feedback about our customer service. We're thrilled to hear that you experienced excellent service during your stay with us.Ensuring our guests feel welcomed and well taken care of is our top priority, and your kind words are truly appreciated. If there's anything specific that stood out to you or if you have any suggestions on how we can further enhance our service, please feel free to share.We value your feedback and are grateful for the opportunity to have served you. We look forward to welcoming you back to Holiday Inn Express Harrisburg SW- Mechanicsburg for another excellent stay.Best Regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg SW- Mechanicsburg

Dear Chad,Thank you for taking the time to leave us a 5/5 rating. We're delighted to hear that you had a positive experience during your stay. Our team works hard to provide excellent service and comfortable accommodations, and it's always rewarding to know when we've succeeded.If there's anything specific that you enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your feedback is invaluable to us.We appreciate your patronage and look forward to hosting you again in the future.Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Guest,We greatly appreciate your kind words and are thrilled to hear about your positive experience during your recent stay at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg.It's fantastic to know that you found the room to be clean, the check-in process seamless, and the staff to be friendly and professional. We take pride in providing our guests with a comfortable and welcoming atmosphere. It's also great to hear that you enjoyed the food and made good use of our WiFi services.We're truly looking forward to welcoming you back for another excellent stay in the near future. If you have any specific requests or preferences for your next visit, please don't hesitate to reach out to us. We're here to make your stay exceptional.Thank you for choosing Holiday Inn Express Harrisburg Southwest-Mechanicsburg. We can't wait to have you with us again.Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear John,Thank you for the perfect rating! We're delighted to see that you had a flawless experience during your stay at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg. Your satisfaction is our top priority, and we appreciate your positive feedback.If you have any suggestions or requests for future visits, please feel free to share them with us. We're here to ensure that your stays continue to meet or exceed your expectations.We look forward to hosting you again for another exceptional stay. If you ever have questions or need assistance, don't hesitate to contact us.Best regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Naresh, Thank you for your 5/5 rating! We're delighted that you had an excellent experience at our hotel. If you have any additional feedback or specific comments about your stay, please feel free to share. We hope to welcome you back to the Holiday Inn Express Harrisburg Southwest-Mechanicsburg in the future. If you need any assistance or have special requests, don't hesitate to reach out to us.Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear James,We appreciate your positive feedback about our nice and friendly staff. Providing exceptional service and ensuring a warm, welcoming environment is a top priority for our team. We're delighted to hear that you felt well taken care of during your stay. Our staff works diligently to make your experience comfortable and memorable.Your satisfaction is very important to us, and we'll continue to uphold our high standards of service. We look forward to hosting you again, so you can once more enjoy the hospitality of our team and the comfort of our hotel. If you have any specific suggestions or comments about your stay, please feel free to share them with us. We're here to listen and make your future visits even more enjoyable.Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Andrew, Thank you for staying at holiday Inn Express Harrisburg Southwest- Mechanicsburg and for writing us a review. We are delighted to know that you had a good stay and that you found the beds comfortable. If you have any questions, please reach out to us. Thank you again for taking your time to review our hotel and we hope you consider us for your next stay!Best,Binita SubediAssistant General Manager

Dear Jennifer, Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg. We're delighted to hear that you found everything to be great and that your check-in experience with Binita was pleasant and friendly. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team's efforts are being recognized.Your comfort and satisfaction are important to us, and we're pleased to learn that you enjoyed our delicious breakfast and the overall convenience of your stay. We understand that our rooms may not be the most updated, but we make every effort to ensure they are clean and well-maintained for our guests.If you have any further comments or suggestions for us, please feel free to share. Your input helps us continually improve our services. We're grateful for your positive feedback and hope to have the pleasure of hosting you again in the future. If you have any questions or require assistance in the future, please don't hesitate to contact us.Thank you once again for choosing the Holiday Inn Express Harrisburg Southwest-Mechanicsburg for your stay. We look forward to welcoming you back!Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Christine,Thank you for taking the time to leave a review. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If you have any specific comments or suggestions on how we can improve your next visit and earn that extra star, please don't hesitate to let us know.We hope to have the opportunity to host you again in the future. Your comfort and satisfaction are important to us.Best regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Donna,Thank you for your excellent rating! We're delighted to see that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.If you have any specific comments or suggestions for future improvements, please feel free to share. Your feedback helps us ensure that we continue to provide the best possible service.Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Tammy, Thank you for taking the time to leave a 5/5 rating for your recent stay at our hotel! We're delighted to know that you had a great experience, and your positive feedback is greatly appreciated.If you have any further comments or suggestions on how we can make your next stay even better, please don't hesitate to share. We value your input and look forward to welcoming you back in the future.Warm regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-MechanicsburgEmail: Binita.subedi@aimbridge.com

Dear Lindsey,Thank you for taking the time to share your feedback about your recent stay with us at our IHG property. We appreciate your kind words about our friendly staff, good breakfast, comfortable beds, and quality shower products. Your comments are important to us as they help us continuously improve our services.However, I want to express my sincere apologies for the inconvenience you experienced with the cleanliness of the laundry, towels, and bedding. This is certainly not the level of quality we aim to provide, and I understand how frustrating it must have been. I have shared your concerns with our housekeeping team to ensure that such issues are addressed promptly and do not recur in the future.I'm also sorry to hear about the drainage issue in your tub. We take maintenance issues seriously, and it's disappointing to learn that the problem wasn't resolved to your satisfaction. We will review our maintenance procedures to prevent such issues from happening again.Your feedback is valuable to us, and we will use it to make necessary improvements to enhance the overall guest experience. We appreciate your loyalty to IHG properties, and I hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.

Dear Lori,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your input, as it helps us improve our services and provide a better experience for our guests.We're delighted to hear that you had a positive experience with our staff and that the check-in process through Expedia was smooth for you. Your comfort is essential to us, and we're pleased to know that the beds were clean and comfortable, and that you found our coffee enjoyable.However, we apologize for the issues you encountered during your stay. We take your comments seriously, and we're sorry to hear that your room had a musty smell. We'll make sure to address this with our housekeeping team to ensure that future guests do not have the same experience. Additionally, we'll look into replacing the shower curtain and addressing the carpet condition as part of our ongoing efforts to improve our accommodations.Regarding the need for updates, we appreciate your feedback. We continually strive to enhance our property, and your comments will certainly be taken into consideration as we plan for future improvements.We understand that your experience fell short of your expectations, and we appreciate your candid feedback. If you ever decide to stay with us again, we hope to provide you with a much-improved experience that meets or exceeds your expectations.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Dear Christina,Thank you so much for taking the time to share your thoughts on our beds and pillows. We are thrilled to hear that you found them comfortable during your recent stay. Providing a good night's sleep is a top priority for us, and we're delighted to know that you had a restful experience.We understand that the quality of sleep can greatly impact your overall stay, and your feedback is valuable to us. It's great to know that our bedding met your expectations.If you have any further comments or suggestions about your stay or any other aspect of our service, please don't hesitate to let us know. We are always looking for ways to improve our guests' experiences, and your input is highly appreciated.We hope to have the pleasure of welcoming you back in the future for another comfortable and enjoyable stay.

Dear Maddie,We're genuinely sorry to hear about your recent experience at our hotel, and we deeply apologize for any inconvenience or discomfort you may have encountered during your stay. Your feedback is invaluable to us as it helps us improve and ensure a better experience for all our guests.Cleanliness is of utmost importance to us, and we take this matter very seriously. We have immediately shared your comments with our housekeeping team to investigate the issues you mentioned, especially the reported condition of the room. We will ensure that the necessary steps are taken to address this and prevent it from happening again in the future.Our goal is to provide a pleasant and comfortable stay for all our guests, and we regret that we fell short of your expectations on this occasion. If you'd be willing to give us another chance, we would love the opportunity to make it up to you and show you the improved standards we strive to maintain.Please feel free to reach out to us, and we will be more than happy to assist you with any further concerns or reservations you may have.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back and provide you with the excellent experience that you deserve.

Dear Nancy,Thank you for taking the time to share your feedback about your recent stay at our Holiday Inn Express. We sincerely apologize for any inconveniences you experienced during your visit.We appreciate your honest comments regarding the condition of our property. Your concerns about dirty carpets and musty rooms are taken seriously, and we assure you that we are committed to addressing these issues promptly. Our guests' comfort and satisfaction are of utmost importance to us, and we will work diligently to improve these aspects of our property.We're glad to hear that you found our front desk staff to be friendly and accommodating. Providing excellent customer service is a top priority for us, and we will ensure your positive feedback is shared with the team.Regarding the room with the previous smoking guest, we apologize for the oversight. We understand the importance of providing a clean and smoke-free environment for all our guests, and we will reinforce our room preparation procedures to prevent such incidents in the future.We appreciate your valuable feedback as it helps us identify areas for improvement. Your satisfaction is important to us, and we hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Thank you for choosing Holiday Inn Express, and we look forward to welcoming you back.

Dear Thomas D.,Thank you for taking the time to leave a review, and we appreciate your feedback. We're delighted to see that you rated your experience at Holiday Inn Express Mechanicsburg/Harrisburg SW as 4 out of 5. Your opinion is essential to us as we continually strive to improve our products and services.As a proud IHG property, we take great pride in offering our guests exceptional hospitality, and we're thrilled that your stay with us reflected that commitment. However, we always aim for perfection, and we would love to know more about your experience to see if there are any specific areas where we can make improvements and possibly earn that elusive fifth star.Please feel free to share any comments or suggestions you may have. Your insights are invaluable to us in ensuring that we consistently deliver outstanding stays to our guests.Once again, thank you for choosing Holiday Inn Express Mechanicsburg/Harrisburg SW, and we hope to have the opportunity to serve you even better in the future.

Dear Amanda,Thank you for taking the time to leave a review and for rating your experience with us as 4 out of 5. We genuinely appreciate your feedback and are pleased to hear that you had a positive overall experience during your visit.While we are delighted that you had a good experience with us, we are always eager to improve and aim for perfection. If you have any specific comments or suggestions to help us earn that elusive fifth star in the future, please don't hesitate to share them. Your input is invaluable in our ongoing efforts to enhance the quality of our service.Once again, thank you for choosing us, and we hope to have the pleasure of serving you again in the future.

Dear Michael,Thank you for staying with us at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg and for sharing your feedback. We appreciate your insights and are glad to hear about your experience.We're pleased to see your overall satisfaction with your stay, and your rating of 8 out of 10 is valuable feedback. If there are specific areas you believe we could improve upon to make your next stay even better, we would love to hear more details.Your comfort and enjoyment are important to us, and we strive to provide a positive experience for all our guests. If you have any additional comments or suggestions, please don't hesitate to let us know. Your input is important as we continuously work to enhance our guest experience.Thank you for being our valued guest. We hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit.Best regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Maria,Thank you for choosing to stay at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg and for sharing your fantastic feedback! We are thrilled to hear that your experience with us was nothing short of exceptional.Maintaining a clean and comfortable environment for our guests is of utmost importance, and we're delighted to know that you found our rooms to be super clean and cozy. Our team takes great pride in providing top-notch service, and your kind words about our polite staff are truly appreciated.We understand the value of a quiet and peaceful stay, and we're glad you found our hotel to be just that. A restful night's sleep is essential, and we aim to ensure that all our guests have a comfortable and tranquil experience.Your satisfaction means the world to us, and we thank you for awarding us a perfect rating. If there is anything specific you loved about your stay or any additional feedback you'd like to share, please feel free to let us know.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to make your future stays just as great as this one!Once again, thank you for your kind words and for being our valued guest. We look forward to seeing you again soon!Best regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Dear Raymond, Thank you for sharing your feedback with us, although we are deeply sorry to hear about your unpleasant experience during your recent stay.Your comments about the condition of our hotel, particularly the unpleasant smell, bathroom issues, and drainage problem, are truly concerning to us. We apologize for the inconvenience and disappointment you faced during your stay.Please know that we take these matters seriously, and we are investigating these issues immediately to address and rectify them. Our guests' comfort and satisfaction are of the utmost importance to us, and we are committed to providing a clean and comfortable environment for all our guests.We would like to assure you that your feedback will be shared with our maintenance and housekeeping teams, and we will take the necessary steps to prevent such issues from occurring in the future.We understand that your experience fell below our usual standards, and we genuinely apologize for this lapse. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention.Should your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a significantly improved and enjoyable stay.

Dear Katherine,Thank you for taking the time to leave a review of your recent experience with us. We genuinely appreciate your feedback, as it helps us identify areas where we can improve and enhance our guests' experiences.We're disappointed to see that your stay warranted a 2 out of 5 rating. We understand that something might not have met your expectations, and we sincerely apologize for any inconvenience you may have encountered. We take guest feedback seriously, and we would greatly appreciate it if you could provide us with more details about your experience, so we can address any issues and make necessary improvements.Our goal is to ensure that all our guests have a comfortable and enjoyable stay, and your input is invaluable in helping us achieve this. Please feel free to share any specific concerns or suggestions you may have, so we can work towards earning a higher rating from you in the future.Once again, thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

Dear Waler, Thank you for taking the time to leave a fantastic review! We are thrilled to hear that you had a wonderful stay with us. Our team works diligently to ensure our guests have a comfortable and peaceful experience.It's delightful to know that you enjoyed the shopping options available nearby. We take pride in our hotel's convenient location, and we're pleased it added to the overall enjoyment of your stay.We appreciate your perfect rating and kind words, and we can't wait to welcome you back for another exceptional stay at our hotel.

Wow! Thank you so much for taking the time to leave us a fantastic 5 out of 5 review! We are absolutely thrilled and over the moon to hear about your incredibly positive experience with us!Your enthusiastic feedback truly warms our hearts and motivates us to keep delivering outstanding service. Creating memorable moments and ensuring your satisfaction is what we live for, and we're delighted to know we hit the mark.If there's anything more we can do to make your future visits even more exciting and enjoyable, please, please let us know! We can't wait to have the privilege of serving you again, and we promise to keep that excitement alive.Thank you for choosing us, and we're eagerly counting down the days until your next visit!

Dear Elizabeth, We're glad to know that you found our property to be clean and that the facilities met your expectations. Providing a comfortable and pleasant environment for our guests is a top priority for us, and we're delighted that we could achieve that during your visit.However, we sincerely apologize for the inconvenience caused by the shower issue. It's unfortunate that the housekeeping person accidentally turned the shower nozzle in the wrong direction, resulting in the bathroom floor getting soaked. We understand the frustration this must have caused, and we're truly sorry for the oversight.Rest assured, we take your feedback seriously, and we will address this matter with our housekeeping team to ensure that such incidents are avoided in the future. Your comments help us improve our services and deliver a better experience for our guests.Once again, thank you for choosing our hotel for your accommodation. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Carol, Thank you for choosing our hotel and for taking the time to provide your feedback. We appreciate your rating of 8/10 and value your input.While we're glad to hear that you had a positive experience overall, we would like to know how we can further improve to ensure a more exceptional stay for our guests. If there are any specific areas or aspects that you believe we could enhance, please feel free to share your feedback with us.We genuinely appreciate your patronage and feedback, as they help us in our ongoing efforts to provide the best possible service to our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards

Dear Carol, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG SW - MECHANICSBURG.We are glad to hear that you had an overall great experience, but we apologize for the inconvenience you experienced with the ice machines during the latter part of your stay.We understand how essential it is for our guests to have access to ice, and we sincerely apologize for the inconvenience caused by the lack of ice on Saturday, Sunday, and Monday. We apologize if our initial apology did not adequately address the situation. Rest assured, we take such matters seriously, and we have reviewed the issue with our maintenance team to ensure it is properly resolved.We are currently investigating the cause of the problem and taking steps to rectify it immediately. It is our priority to provide functional ice machines on every floor of our hotel, and we apologize for the inconvenience this may have caused during your stay.We appreciate your understanding and patience in this matter. We value your feedback, as it helps us identify areas where we can improve our services. Please feel free to reach out to our Guest Relations team if you have any further concerns or if there is anything else we can assist you with.We hope that you will consider staying with us again in the future, giving us another opportunity to provide you with the exceptional service that we strive to deliver.

Dear Guest, Thank you for taking the time to provide us with feedback on your recent stay at Holiday Inn Express- Harrisburg SW Mechanicsburg. Our team works hard to provide exceptional service and create a memorable experience for all our guests, and we're delighted to hear that we succeeded in doing so during your stay.Your positive rating motivates us to continue delivering top-notch service and maintaining the highest standards throughout the hotel. We appreciate your support and kind words.If you have any specific aspects of your stay that you would like to highlight or any team members who provided outstanding service, please let us know. We love recognizing our staff for their efforts in making your stay exceptional.Thank you once again for choosing our hotel and for your outstanding review. We would be honored to welcome you back on your next visit and provide you with another fantastic experience.Warm regards,Binita SubediHotel Experience Champion

Dear Cesar, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words regarding our staff and their exceptional service. Providing a positive and accommodating experience is important to us, and we're glad that our team made a positive impression on you.However, we sincerely apologize for the inconveniences you encountered during your stay. We understand the importance of a clean and comfortable environment, and we are sorry to hear about the smell on the carpet and the noise disturbance you experienced. We take these concerns seriously, and we will address them immediately. Our housekeeping team will thoroughly clean the carpets and inspect the room for any other issues. Additionally, we will review our noise reduction measures to ensure a peaceful atmosphere for all our guests.We apologize for any discomfort caused, and we appreciate your patience and understanding. Your feedback is valuable to us as it helps us improve our services. If there is anything else you would like to share or discuss, please feel free to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with an improved experience in the future.

Dear Ivanna,Thank you for choosing to stay with us at the Holiday Inn Express Harrisburg Southwest-Mechanicsburg, and for sharing your perfect rating! We are thrilled to hear that your experience at our hotel was exceptional and met your expectations.Your satisfaction is of utmost importance to us, and we are delighted that you had a 5-star experience with us. We take great pride in providing top-notch service, and it's always gratifying to know that our efforts have made a positive impact on our guests.If there is anything specific you loved about your stay or any additional feedback you'd like to share, please feel free to let us know. We are committed to continuous improvement and to ensuring that all our guests have a memorable and enjoyable experience.Once again, thank you for your kind words and for being our valued guest. We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Binita SubediAssistant General ManagerHoliday Inn Express Harrisburg Southwest-Mechanicsburg

Hi Michael, Thank you for your feedback and for rating your experience at our hotel. We appreciate your positive rating, and we are glad to see that overall you had a satisfactory stay with us. If there is anything specific that we could have done to improve your experience and earn a perfect score, please do let us know. We value your input and strive to continuously enhance our services to meet and exceed our guests' expectations. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you again for choosing Holiday Inn Express Harrisburg SW- Mechanicsburg. Best Regards