외관

퀄리티 인 해리슨 여행 후기

2.5 out of 5
퀄리티 인 해리슨
1210 US 62/65 N, Harrison, AR

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 321개 이용 후기 중 137개" "
평점 8 - 좋아요. 321개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 321개 이용 후기 중 40개" "
평점 4 - 별로예요. 321개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 321개 이용 후기 중 12개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was good. Nice place to stop for the night; decent breakfast. Fair shower and nice bed.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Rebecca,We're glad to hear you had a good stay with us and enjoyed the amenities. Should you have any further feedback or queries, please feel free to reach out to us.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice establishment. Big property but small town feel. Staff were very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Matthew,We're pleased you enjoyed the welcoming atmosphere and our attentive team during your stay. We strive to offer a cozy setting within our expansive grounds. Your kind words go a long way in motivating us.

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed 2 nights with no problems. Only downside was no elevator which makes it difficult if you have a problem climbing stairs.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Barbara,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience the lack of an elevator may have caused. Please feel free to contact our management team directly for any further assistance or special accommodations needed for future visits.

4/10 - 별로예요

TINA

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello TINA,We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly with any feedback you may have so we can address any issues. We value your input.

10/10 - 훌륭해요

ron

가족 여행
Very nice motel
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello ron,We appreciate your feedback and are thrilled to hear you enjoyed your stay with us. Our team strives to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Phyllis,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Janie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Janie,We appreciate your positive feedback and are pleased to hear you enjoyed your stay with us. If you have any further comments or feedback, feel free to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon!

10/10 - 훌륭해요

Kenneth 님, Dayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Kenneth,We are pleased to hear that you found our staff to be excellent during your recent stay. Our team strives to provide exceptional service to all our guests. If there is anything else we can assist you with, please feel free to contact us directly.

8/10 - 좋아요

Jason

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jason,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback you would like to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, room was nice beds were soft.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Brandi,We are delighted to hear that you found the room clean and enjoyed the comfortable beds during your stay. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Yasheka 님, BELTON

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Yasheka, Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience overall. Please feel free to reach out to us directly if you have any specific feedback to share from your time with us. We look forward to welcoming you back in the future for an even better stay.

10/10 - 훌륭해요

Corey

2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Corey,We're delighted to hear you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff worked very hard to help me resolve a reservation issue.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello William,We appreciate your acknowledgment of our dedicated team members and their efforts to assist you during your stay. Our staff takes great pride in providing excellent service to all our guests. Your feedback is valuable to us as we strive to continually improve the guest experience. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Coby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and peaceful and was just what we needed.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Coby,We are delighted to hear that you found your stay peaceful and enjoyable. Providing a peaceful environment for our guests is a top priority for us. Should you have any future hotel needs or special requests, please feel free to reach out to us directly.

10/10 - 훌륭해요

Juan 님, Lake Jackson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located very good rate.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Juan,We appreciate your positive feedback on our convenient location and competitive rates. Your satisfaction is important to us, and we hope you had an enjoyable stay. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

4/10 - 별로예요

Brian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was a strong curry smell in the interior half that went the length of the building. It was very strong in the back of the hotel. Staff was nice and helpful. There was trouble getting my keys to work. It took 3 tries.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Brian, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for the inconvenience you experienced with the curry smell and the issue with the keys. We will certainly look into this matter to ensure it does not happen in the future. We value your business and hope to welcome you back for a more pleasant stay.

10/10 - 훌륭해요

Connard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Quiet
Clean, quiet, safe area and a good breakfast.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Connard,Thank you for highlighting the cleanliness, tranquility, and safety of our hotel. We are pleased that you enjoyed our breakfast offerings as well. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Connard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Safe
Rooms were clean and breakfast was good.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Connard,Thank you for sharing your positive feedback on the cleanliness of our rooms and the quality of our breakfast. We take pride in providing a clean and enjoyable experience for our guests. We hope to welcome you back in the future.

2/10 - 너무 별로예요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Patricia, We're sorry to hear that your experience with us was not up to your expectations. We always strive to provide the best service possible, and we would greatly appreciate it if you could reach out to us with any specific feedback you have so that we can address any issues. Please feel free to contact us at your convenience.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 9일
Hello Warren,We appreciate you taking the time to rate our hotel! We are delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there is anything else we can do for you, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back in the future!

2/10 - 너무 별로예요

Terry

답변 제공: Manager 님, 2024년 2월 15일
Hello Terry, We're sorry to hear that you weren't satisfied with your stay. Please reach out to us directly so we can address any concerns you may have had.

10/10 - 훌륭해요

STEWART

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
CLEAN! Evidence of good management. Easy access. Well lighted. Full menu restaurant across the parking lot. Typical hot breakfast but well done. Parking at the room door. Would stay there again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello STEWART,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you found the property clean, well-managed, and with easy access. It's great to know that you enjoyed the well-lit surroundings, convenient parking, and the full menu restaurant located nearby. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Tamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Clean, comfy, quiet. The breakfast was good. Our hotel room had doors t outside and to inside pool area. We liked that. Nice, safe area. Hutch’s hot chicken nearby was excellent.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Tamela,Thank you for taking the time to share your positive feedback regarding your recent stay! We're delighted to hear that you found our hotel to be clean, comfy, and quiet. It's wonderful that you enjoyed the breakfast and appreciated the convenience of having doors to both outside and the pool area. We're also glad to know that you found the area nice and safe, and had a great dining experience nearby. It was a pleasure hosting you, and we hope to welcome you back in the future!

10/10 - 훌륭해요

James

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello James,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had such an excellent experience with us. If you have any additional comments or feedback, please do not hesitate to contact us. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Justin,We are thrilled to hear that you had an exceptional experience during your stay at our hotel. It was our pleasure to have you as our guest, and we are delighted that we met your expectations. We hope to have the opportunity to welcome you back for another memorable stay in the future.

10/10 - 훌륭해요

Rosales Fajardo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was affordable and nice and the staff was kind and helpful (:
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Rosales Fajardo,Thank you for your kind feedback! We are delighted to hear that you found our hotel to be affordable, nice, and enjoyed the helpfulness of our staff. We strive to provide excellent service to all our guests, and it's fantastic to know that we met your expectations. We appreciate your business and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Michael,Thank you so much for choosing our hotel! We are delighted to hear that you had a wonderful stay with us. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Ryan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Ryan, We appreciate you taking the time to rate our hotel. We apologize if your experience did not meet your expectations. We encourage you to reach out to our hotel directly to share any feedback you may have so that we may address any concerns. Thank you for your understanding.

10/10 - 훌륭해요

Shauna

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Shauna,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service, and we're thrilled that we met your expectations. If you have any further feedback or reviews, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay!

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big parking lot all the way around it. Close to many businesses for shopping and dining out.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Becky,Thank you for your feedback! We are delighted to hear that you found our parking lot spacious and convenient. Our location near various businesses and dining options is indeed a great advantage for our guests. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Johnnie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed in a handicap accessible room, there were no ramps outside or near my room. The only ramp was a ways down then I would have had to climb stairs to my room. The curb was about six inches and I had to have help stepping up to the curb to get to my room. This was the only complaint I had. Everything else was excellent.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Johnnie,Thank you for choosing to stay with us and for sharing your feedback. We apologize for any inconvenience you experienced regarding the lack of ramps near your room. We appreciate your kind words regarding the other aspects of your stay and hope to welcome you back in the future.

8/10 - 좋아요

Janie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Janie,Thank you for choosing our hotel for your stay! We appreciate your business and hope you had a pleasant experience. If you have any specific feedback or requests, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

MARK

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello MARK,We appreciate your perfect rating! It was a pleasure having you as our guest and we are thrilled that you had a fantastic stay. We hope to welcome you back in the future for another amazing experience.

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Leslie,We are delighted to hear that you had a wonderful experience during your stay with us. We sincerely appreciate your kind words and recognition of our efforts. Should you have any further feedback or if there is anything we can do to enhance your future visits, please do not hesitate to reach out to us. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Moo

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was wonderful. The room was amazing, the pool was just what we needed after a long hot day biking. The only issue however was the fact that the only way to access the second floor where our room was located was through the fire stairway. This narrow stairway with two heavy fire doors became a challenge after 3 suitcases, 2 kids, and 2 trek mountain bikes as well. We love the stay, the breakfast was excellent and would love to stay on our next trip, we will however stay on the ground floor with the access to the doors on the outside as well. Other than that it was a great stay!!!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Moo,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay overall and found the room and pool to be amazing. We apologize for any inconvenience caused by the access to the second floor through the fire stairway. We appreciate your feedback and will certainly take it into consideration for future improvements. We look forward to welcoming you back on your next trip, and please feel free to request a ground floor room with external access.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 직원 및 서비스
The stay was fine…quiet, restful. It was the call at 7:30 the next morning to tell us we owed $7.00 that was a little strange! At check in there was no question or discussion of room location but after making use of the ground floor room we were now informed of the $7 increase to the cost of first floor rooms. Not appreciated!
답변 제공: Manager 님, 2023년 11월 24일
Hello Gary,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a peaceful and restful stay at our hotel. We apologize for any confusion regarding the additional charge for the first-floor room. Our rates vary based on different room locations and this information should have been communicated during the booking process. We appreciate your understanding and hope you had an overall pleasant experience.

6/10 - 괜찮아요

Karen

가족 여행
The room had a smell. Very noisy outside all night .Not my usual HI stay .
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Karen,We apologize for any inconvenience you may have experienced during your recent stay with us. Our team strives to provide a comfortable and enjoyable stay for all of our guests. We encourage you to reach out to our management team directly so they can address your concerns and assist you further. Thank you for your feedback.

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Flight delay. I’m not there yet. I did call ahead and told them. There is no do not disturb sign and no extra blanket. After the extremely long I was cold. It was so good of the owner to greet us at 2:30 a m
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Linda, We apologize for any inconvenience caused by your flight delay. We recommend contacting our management team for any specific requests or concerns prior to your arrival to ensure they can be addressed. Our housekeeping team would have been happy to provide an extra blanket upon request. We appreciate the owner's dedication to providing a warm welcome, regardless of the time. Should you have any further feedback, please feel free to reach out to us directly.

8/10 - 좋아요

Nichole

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Nichole,Thank you for choosing to stay with us! We hope you had a pleasant experience during your stay. Should you have any feedback or suggestions, please feel free to reach out to us directly so we can further improve our services. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up
Clean and big. Breakfast was great
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Mark,Thank you for taking the time to share your feedback with us! We're glad to hear that you found our hotel to be clean and spacious, and that you enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back in the future for another great stay.

8/10 - 좋아요

Genevieve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good room for the value. No complaints.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Genevieve,Thank you for staying with us and for your positive feedback. We are delighted to hear that you found our rooms to be of good value. We strive to offer our guests a comfortable experience without any complaints. We hope to welcome you back in the future.

10/10 - 훌륭해요

Jeff

2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Jeff,Thank you for staying with us! We are thrilled to hear that you had a great experience at our hotel. We hope to have the pleasure of welcoming you back soon for another wonderful stay.

8/10 - 좋아요

TONI

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Harrison Quality Inn
Overall, stay was good. We were on 2nd floor, no elevator. Restaurant close by was good. Ample parking. Breakfast provided was good.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello TONI,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good overall stay at our hotel. We apologize for any inconvenience caused by the absence of an elevator on the second floor. We are pleased to know that you enjoyed the nearby restaurant and found ample parking available. We are glad that you found our breakfast offering to be good as well. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Pauleen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience
Excellent experience even though they were fully booked. The only I convey was carrying my luggage upstairs because they don’t have an elevator, but the staff did offer to help me.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Pauleen,Thank you for sharing your feedback with us. We're delighted to hear that you had an overall excellent experience at our fully booked hotel. We apologize for any inconvenience caused by the lack of an elevator, but we're glad that our staff offered to assist you with your luggage. Your satisfaction is our priority and we appreciate your understanding.

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would highly recommend as a place to stay. Staff was courteous and friendly. Rooms are clean and a plus with the continental breakfast.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Sandy,Thank you for your kind review! We are thrilled to hear that our staff provided excellent service and that you found your room clean. We also appreciate your positive feedback about our continental breakfast. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Sam

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay.
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Sam,Thank you for your kind words! We are thrilled to hear that you had an amazing experience during your stay. We strive to provide exceptional accommodations and outstanding service to all our guests. We hope to have the opportunity to welcome you back in the future for another wonderful stay.

6/10 - 괜찮아요

Marla

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Bad maids
The maid service was sub par and half assed
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Marla,Thank you for sharing your feedback regarding the maid service during your stay. We apologize for any inconvenience this may have caused. We appreciate your comments as they help us identify areas for improvement and provide better experiences for our guests. Please rest assured that your concerns will be shared with the appropriate team members for further review.

6/10 - 괜찮아요

Richard D

별로예요: 청결 상태
Found a big (one inch ) cricket crawled under bed floor. Tried to catch but very dirty floor. Eeek… we will never go there again. Very very dirty
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Richard D, We apologize for any inconvenience you experienced during your stay. Cleanliness is of utmost importance to us and we regret that we fell short of your expectations. We appreciate your feedback and will share it with our housekeeping team to ensure we improve our standards. We hope you will consider giving us another chance in the future to provide you with a better experience.

10/10 - 훌륭해요

Celeste

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We could park by the door and had complimentary breakfast.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Celeste,Thank you for taking the time to leave us a review! We're glad to hear that you found our parking convenient and enjoyed our complimentary breakfast. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to welcome you back in the future.

10/10 - 훌륭해요

Norman

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Norman,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! Your satisfaction is our top priority, and it's amazing to know that we met your expectations. Should you ever have any further feedback or need assistance in the future, please feel free to reach out to us. We hope to welcome you back soon for another exceptional stay!