There is NO ELEVATOR on the second floor which makes it hard to carry suitcases up and hard on people with walking issues. Also, the layout was weird. We got to the Second Floor and had to go through a second set of doors to find our rooms. The showers are also meant for shorter people. My husband is 6’4 and he struggled. I was fine because I was only 5’4. Otherwise, the facility was nice looking and clean. The staff were very friendly and helpful.