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골든 크라운 그랜드 호텔 여행 후기

3 out of 5
골든 크라운 그랜드 호텔
42-44 Niphat Uthit 3 Rd., Hat Yai, Songkhla

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 225개 이용 후기 중 67개" "
평점 8 - 좋아요. 225개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 225개 이용 후기 중 52개" "
평점 4 - 별로예요. 225개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 225개 이용 후기 중 4개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Wandook

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: GM 님, 2019년 3월 24일
Dear Guest, Thank you for your feedback. Could you please let us know what make you feel dissatisfied?

10/10 - 훌륭해요

Keok Hwa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Market
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Samantha

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of shopping district. Love it!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Tan Chin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is very good
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Queenie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Dear Valued Guest,Thank you so much for staying with us. Your kind feedback means so much to us. We hope to welcome you and your mother again in the near future.

10/10 - 훌륭해요

Susie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suggestions
Check in time is 2.00pm but was delayed due to room cleaning. Maybe while waiting for the room to be ready, the hotel can prepare some welcome drink and snacks. That would improve the service level.
2024년 1월에 3박 숙박함

4/10 - 별로예요

Keng Huat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Rebecca

2023년 12월에 1박 숙박함

4/10 - 별로예요

Anushia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cleanliness
Rooms were not cleaned well. The Junior Suite was dusty, the moment we entered into the room, we started sneezing. The sofa was extremely dusty and the wardrobe. You can actually see the dust layer on the sofa. I requested for an extra towel and the housekeeping said it was chargeable! The breakfast was out. Food served was cold, there were no warmers under the serving dish.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hat Yai
Placed towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

CHIN LEONG

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

weihong

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Guest,Thank you for your staying with us and your kind feedback. We hope to welcome you again in the near future. Have a pleasant day!

2/10 - 너무 별로예요

cheah

2023년 12월에 1박 숙박함

8/10 - 좋아요

Lay Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied with the room, location and service. Will definitely stay again during my next visit.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Guest,Thank you so much for staying with us and your kind feedback. We hope to welcome you again in the near future. Have a pleasant day!

8/10 - 좋아요

Linda Henrietta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location. Bellboy/concierge very helpful Thank you for your service
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Guest,Thank you very much for staying with us and your kind feedback. We hope to welcome you again in the near future.Best Regards,

8/10 - 좋아요

Eldrick

좋아요: 청결 상태, 편의 시설/서비스
I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?
2023년 11월에 4박 숙박함
답변 제공: Pornpawee C. 님, 2023년 12월 12일
Dear Guest,We apologize for the bad experience you've encountered. Normally, the check-out time is by 12.00 and 10-15 minutes late is acceptable for us but in case of the fully booked rooms for the next arrival guests might cause some charge. However, early check-in is free of charge.We are sorry for the inconvenience caused.

6/10 - 괜찮아요

Tan Chin

Just abit late check out . Hotel charge for extra fee Good day
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Jeslyn

2023년 11월에 2박 숙박함

8/10 - 좋아요

Noppamash

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Hotel locations ok. No iron n board provided in the rooms even ask from room service. No extra pillows r delivered even being requested n promised to send by room service. Others just average.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Lai Sim

연인과의 여행
별로예요: 직원 및 서비스
The front counter staff was very unhelpful. On my arrival, i asked to change 1,000 bathto snaller denomination in order to pay for grab. The staff said evening not much small note. You come tomorrow morning. Next morning, i tried, was told no small note available. Is the hotel so short of small note? Just 1,000 bath only. Very poor customer service. There is no local map in the lobby for the tourist. I would not want to stay in this hotel on my next visit
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Old hotel.. Whole place needs a complete revamp.
2023년 10월에 1박 숙박함
답변 제공: Pornpawee C. 님, 2023년 12월 12일
Dear Guest,Thank you for choosing us and your kind feedback.We're now in the process of small renovation inside the room and also in the common area. Hope to welcome you again in the near future.

6/10 - 괜찮아요

KOK TIONG

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

SUCHADA

2023년 9월에 2박 숙박함

8/10 - 좋아요

Abdul Subhan

2023년 9월에 4박 숙박함

8/10 - 좋아요

Boon Liang

2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Zhao Zhen

좋아요: 청결 상태
Good location.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Lim Geok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 - 괜찮아요

Wiwat

2023년 8월에 3박 숙박함

8/10 - 좋아요

Joo Chen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.
2023년 7월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 - 괜찮아요

Christopher

2023년 7월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Edmund

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 - 좋아요

LAI WAH 님, PUCHONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location good
2023년 6월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Siew Kien

2023년 6월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Ong

2023년 5월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and service excellent. No negative comments whatsoever
2023년 4월에 4박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

6/10 - 괜찮아요

LAY LAY

가족 여행
좋아요: 청결 상태
Location-wise, this hotel is ideal due its proximity to Kim Yong market and the Lee Garden Plaza area. The facilities are a bit aged with the same design and furniture from 30 years ago when we stayed. However, this is still acceptable. What is NOT acceptable is the housekeeping service. We stayed two nights and on the second day, the housekeeping staff just replenished the toiletries WITHOUT cleaning the bathroom. The soap tray still had the leftover soap scum and the new sanitary bag was placed over it with the mini bottles of bath wash and shampoo on top. The area around the wash basin was still wet and not wiped off. Except for the housekeeping staff, the other frontliners (reception and bellboy) were okay.
2023년 4월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We apologize on the disappointments during your stay. We have acknowledged the problem and addressed our all housekeeping staffs to improve the cleanliness quality and ability to finish the cleaning in time (on your stay date, our rooms were fully booked so they might have taken too little time)Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

8/10 - 좋아요

TAY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Items to improve is the pillow that is way too soft. Just my opinion
2023년 3월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We appreciate your valuable feedback on our rooms and amenities.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

WING KIT ROBIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

8/10 - 좋아요

Mei Lai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Housekeeping well done Aircon bathroom all very well Bellboy friendly helpful Frontdesk reception friendly but some not well in comunicate
2023년 3월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

NG EE 님, Klang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to shopping area
2023년 3월에 4박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 - 괜찮아요

Doreen

가족 여행
별로예요: 청결 상태
The walking distance to kim yong market. Short walking distance to shopping place and restaurants
2023년 2월에 1박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Linhock

2023년 1월에 4박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 - 훌륭해요

Nasharuddin Baba

2023년 1월에 2박 숙박함
답변 제공: Pornpawee C. 님, 2023년 8월 14일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 - 좋아요

BL

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Generally value for money
답변 제공: GM 님, 2023년 1월 24일
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

10/10 - 훌륭해요

stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotels is Nice and good customer service and have a good car park . Near nights market. And Kim yong market
답변 제공: GM 님, 2023년 1월 24일
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

8/10 - 좋아요

Leong

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good,clean and convience
2022년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 1월 24일
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

10/10 - 훌륭해요

Samantha

2022년 11월에 9박 숙박함
답변 제공: Pornpawee C. 님, 2023년 5월 26일
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel