Terrace/patio

Reviews of New Season Square Hotel

4 out of 5
New Season Square Hotel
23 Pracharak Road, Hat Yai, Songkhla

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 93 reviews" "
Rating 8 - Good. 39 out of 93 reviews" "
Rating 6 - Okay. 6 out of 93 reviews" "
Rating 4 - Poor. 4 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Izham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for our first time in Hatyai.
Stayed 2 nights in Feb 2024

10/10 Excellent

chin ting vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very big n comfortable. New hotel, walking distance to the centre area, have eateries right below the hotel.
Stayed 3 nights in Jan 2024

4/10 Poor

Jeffrey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t waste your money. Find another place. Had specifically said no smoking and they gave us a smoking room. Said I didn’t pay so I paid again then two hours later they said I paid. Bathroom smelled and water coming from the walls. I could say more but you get what I’m saying.
Stayed 1 night in Nov 2023
Response from Reception on Dec 10, 2023
Dear JefferryThank you for staying with us and for having shared your review feed back via agoda.All your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

10/10 Excellent

Low

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Reception on Dec 10, 2023
Dear LowThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Wonderful and comfortable. Very big bed with extra pillows given. The location is also strategic. Parking is good.
Stayed 2 nights in Aug 2023
Response from NOON on Sep 11, 2023
Dear AwesomeThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a fun part of Hat Yai. The massage at the sister hotel next door was phenomenal.
Stayed 1 night in May 2023
Response from NOON on Jul 23, 2023
Dear AustinThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

6/10 Okay

wang

Traveled with family
Liked: Cleanliness, staff & service, amenities
There is no separate area for shower and have to climb inside the bath tub. Is quite incovenient for elderly.
Stayed 3 nights in May 2023

2/10 Terrible

SIONG KIANG ROBERT

Stayed 3 nights in May 2023

10/10 Excellent

Siong Kiang Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay here again next trip.
Stayed 2 nights in Mar 2023
Response from NOON on Apr 8, 2023
Dear Siong Kiang RobertThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and quiet, location is convenient.

10/10 Excellent

Wai Meng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around not much shops, those whom like quiet stay will like it
Stayed 2 nights in Nov 2022
Response from NOON on Nov 30, 2022
Dear Wai MengThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

6/10 Okay

Lay Beng

Traveled with partner
Liked: Staff & service, property conditions & facilities
Walk a distance from the night market n eating place. Room a bit dim. Will not stay there but will see choose Centara or Lee Garden hotel for f to return.
Stayed 3 nights in Sep 2022
Response from noon on Oct 23, 2022
Thank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

10/10 Excellent

JONG WANG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from NOON on Oct 23, 2022
Dear JONG WANGThank you for staying with us and for having shared your review feed back via ExpediaAll your comment has been note and We look forward to have a pleasure of welcome you back to new Season Square hotel again near the further.Best regards.The Reception

6/10 Okay

Vivian

Stayed 3 nights in Aug 2022

8/10 Good

Todsapon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel in town
Hotel is located in the city center, easy to access the local food nearby at night. Room is clean and bed is comfy. Breakfast is okay.
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are big, clean room & friendly staff....will stay here if come again
Stayed 3 nights in Dec 2019
Response from The Reception on Dec 31, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment had been note and We look forward to have a pleasure to welcome you back to New Season square hotel again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from The Reception on Dec 6, 2019
Than you for staying with us and for having share your review feed back via Expedia. We look forward to have a pleasure of welcome you back to New Season square hotel again near the further. Best Regards

8/10 Good

Loh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we check in, The amenities in e room are not replenished.
Stayed 2 nights in Nov 2019
Response from The Reception on Dec 6, 2019
Than you for staying with us and for having share your review feed back via Expedia. All your comment has been note and We look forward to have a pleasure of welcome you back to New Season square hotel again near the further. Best Regards

4/10 Poor

MING KIONG

Disliked: Property conditions & facilities
Very low Water pressure for shower. Although got free WIFI , but the signal very bad and almost can said it useless.
Stayed 4 nights in Nov 2019
Response from The Reception on Dec 6, 2019
Than you for staying with us and for having share your review feed back via Expedia. All your comment has been note We look forward to have a pleasure of welcome you back to New Season square hotel again near the further. Best Regards

10/10 Excellent

AA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the cleanest hotel in town, convenient location and a lot of eatery places around the property
Stayed 1 night in Nov 2019
Response from The Reception team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

10/10 Excellent

KYM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2019
Response from The Reception team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

10/10 Excellent

Tan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So prefect room & location & nice bed . Foods , drink
Stayed 1 night in Oct 2019
Response from The Reception Team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and proper. Is a good n nice place to stay in Hat Yai.
Stayed 5 nights in Oct 2019
Response from The Reception Team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

10/10 Excellent

Lim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness and staff service very much
Stayed 2 nights in Sep 2019
Response from The Reception Team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

8/10 Good

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 2 nights in Aug 2019
Response from The Reception team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

8/10 Good

Noorazman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, in a very good condition
Stayed 1 night in Sep 2019
Response from The Reception team on Nov 14, 2019
Thank you for staying with us and for having share your review feed back via expedia. All your comment has been note ,We look forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from The Reception on Sep 13, 2019
Thank you for staying with us and for having share your review feed back via expedia.com All your comment had been note and We looking forward to have a pleasure of welcome you back to New Season square hotel again near the further.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from The Reception on Aug 29, 2019
Thank you for stay with us and for having share your review feed back via Expedia . All your comment has been note and We look forward to have a pleasure of welcome you back to New season square hotel again near the further. Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was relatively new and clean. In comparison with the other hotels we stay in Hatyai, the rooms are so much cleaner and new. Would be place to stay. Location wise, it’s quite centralized. 10mins walk to the market.
Stayed 1 night in Aug 2019
Response from The Reception on Aug 29, 2019
Thank you for stay with us and for having share your review feed back via Expedia . All your comment has been note and We look forward to have a pleasure of welcome you back to New season square hotel again near the further. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
I was given a room near the housekeeping room. Everything was great, until the morning housekeeping calls that were directed to them. Sometimes I hear their phone ring as early as 7am in the morning. I’m a very light sleeper, and slight noise would wake me up. Would have appreciated if the staff could inform us beforehand that we’re prone to being disturbed by the housekeeping calls. But overall, it was still a good hotel with great location. The staffs were also polite and helpful when we had some queries regarding the room, as well as when we wanted to book a car for our early airport check-in at 5.30am.
Stayed 4 nights in Jul 2019
Response from The Reception on Jul 18, 2019
Thank you for staying with us and for your having share your review feed back vie expedia . Please accept own apologizes inconvenient that occure during your stayed and all comment has been note . We looking forward to have a pleasure of welcome you back to New Season square hotel again near the further. Best Regards

8/10 Good

YK, Hong Kong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
In the city center, very convenience
Stayed 2 nights in Jun 2019
Response from The Reception on Jun 25, 2019
Thank you for staying with us and for having share your review feed back vie Expedia. All your comment has been note and We looking forward to have a pleasure of welcome you back to New Season square hotel again near the further. Best Regards

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay at New Season Square Hotel
Hotel looks brand new and is very clean too. Except tissues papers are quarterly loaded but replenish daily. Toilet paper rolls would be nice if standby another roll rather wait for next day replenish.
Stayed 3 nights in May 2019
Response from The Reception on Jun 22, 2019
Dear Yan On Thank you for stay with us and for having shared your review feed back via Expedia All your comment had been note and We looking forward to have a pleasure to welcome you back to New season square hotel again near the further Best Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Great hotel to stay for holidays. Nice big clean room, aircon strong enough for hot Hatyai weather. Location quiet yet convenient for food and shopping and massage. Highly recommended this hotel to all travellers
Stayed 3 nights in Apr 2019
Response from Reception on Apr 25, 2019
Dear John Thank you for staying with us and for having shared your review feed back via expadia . All your comment has been noted . We looking forward to have a pleasure of welcome you back to New Season Square hotel again near the further. Best Regards.

10/10 Excellent

Foong Mew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Stayed 2 nights in Mar 2019
Response from Reception on Mar 8, 2019
Thank you for staying with us and for having shar your feed back via Expedia . We looking forward to have a pleasure to welcome you back to new season square hotel again near the further. Best Regards

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Reception on Feb 20, 2019
Dear JOO HWA on Thank you for staying with us and We looking forward to have a pleasure to welcome you back to New Season square hotel again near the further. Best Regards

10/10 Excellent

Xun Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biggest king bed I’ve seen!
Stayed 1 night in Jan 2019
Response from Reception on Jan 7, 2019
Dear Xun Huan . Thank you for staying with us and for having shared your feedback via Expedia All your comment has been noted. We look forward to have a pleasure of welcoming you back at New Season square Hotel Hat Yai in the near future. Best regards,

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018
Response from Reception on Jan 1, 2019
Thank you for staying with us and for having shared your feedback via Expedia . All your comment has been noted. We look forward to have a pleasure of welcoming you back at New Season Square Hotel Hat Yai in the near future. Best regards,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good location
Stayed 1 night in Nov 2018
Response from reception on Nov 25, 2018
Dear Craig Thank you for staying with us and for having shared your feedback via Expedia. All your comment has been noted. We look forward to have a pleasure of welcoming you back at New season square Hotel Hat Yai in the near future. Best regards, The Reception

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018
Response from Reception on Oct 27, 2018
Thank you for your kind and We are glad to welcome you back again. All best to you Best Regards

10/10 Excellent

Kai Guan, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Overall great, clean and nice location.
Stayed 2 nights in Oct 2018
Response from Reception on Oct 26, 2018
Dear Kai Guan Thank you for your best review ,Good to hear that you are enjoy during stay with us. We would be glad to welcome you again. all best to you and your family. Best Regards

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, room comfort
Cleanliness of toilet
Overall hotel service & clealiness are good. Only towels are grey in color, water leaked onto floor after bathing!
Stayed 3 nights in Sep 2018
Response from receptiion on Oct 2, 2018
Dear MARGARET Thank your very much for your best review via Expedia.com , Please receive my apologize for your inconvenient during stay with us. your comment are very important with us to improve our quality and service. We would be glad to welcome you back again ,all best to you and your family. Best Regards Reception

6/10 Okay

ivan, melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel. Good size swimming pool.
Nice clean hotel. A new wing to the older one next door. Only set back is the poor restaurant and bar facility.
Stayed 2 nights in Aug 2018
Response from reception on Sep 6, 2018
Dear Ivan Thank your for your review and Your comment are very important with us to improve our quality and service. We would be glad to welcome you again ,all best to you and your family. Best Regards Reception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Reception on Aug 16, 2018
Thank you and We would be glad to welcome you again

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Response from noon on Apr 21, 2018
Thank you very much and hope to welcome you back agian

8/10 Good

SIEW KHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

SOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff from reception counter are not friendly
Great environment. Room is big and clean. Only the staff from reception counter are not friendly.
Stayed 1 night in Jan 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel with fantastic swimming pool. large comfortable room with tea making facilities. Clean modern hotel with fantastic swimming pool. large comfortable room with tea making facilities. Clean modern hotel with fantastic swimming pool. large comfortable room with tea making facilities. Clean modern hotel with fantastic swimming pool. large comfortable room with tea making facilities.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
good loacation
Stayed 1 night in Jan 2018
Response from noon on Apr 21, 2018
Thanks for your kind and Hope to welcome you back agian

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location!
good location, big room
Stayed 3 nights in Jan 2018
Response from noon on Apr 21, 2018
Thanks for your kind and Hope to welcome you back again