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컴포트 스위트 해티즈버그 여행 후기

2.5 out of 5
컴포트 스위트 해티즈버그
122 Plaza Dr, Hattiesburg, MS

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 516개 이용 후기 중 174개" "
평점 8 - 좋아요. 516개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 516개 이용 후기 중 86개" "
평점 4 - 별로예요. 516개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 516개 이용 후기 중 47개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed in was extremely musty smelling and have avwry unclean feeling to it. The rooms and ahowers are outdated. Got no kind of rest for the 1 night we stayed there. The room above us left there kids alone for several hours in the late night into early morning and all we could hear for 3 hours was the kids rearranging the room and stomping. Reported it to the feont desk and they said they would handle it but never addresswd the issue. Next time i will pay an extra $30 a night to stay at the Wingate across the drive. Cleaner and friendlier staff. I would not recommend this location at all. Not impressed at all. Almost slept in the car.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 8일
Dear Melissa,Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Anna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
AC unit wouldn’t cool the room. I was told to turn it off for 15 minutes and try again. There were no other rooms to move us to that could accommodate us. The lady stated she didn’t know what else to do she didn’t know who was on maintenance. We ended up going and buying a $40 fan to help get us through the weekend. The room smelled like mold terribly. Indoor pool was freezing cold, so it’s not heated. The washing machine and dryer were both very old and smelly. The facility was recently remolded it looked like but it was lacking in so many important ways. The carpets stink going down the halls. First room floor has no carpet, making everything seem louder in a room with children. The staff were friendly, and the little deck out back was nice to sit and enjoy for a little bit.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Anna,Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay, including the issues with the AC unit, room odor, cold indoor pool, and outdated facilities. Your feedback is valuable, and we will address these concerns to ensure a better experience for our guests.We appreciate your kind words about our friendly staff and the little deck out back. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Tara

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room smelled like mold and there was a cockroach on the curtain. We were unable to switch rooms as they were out of the 2 bed suites and would have been charged an extra $100 for 2 adjoining rooms.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Tara,We apologize for the inconveniences you experienced during your stay. Your feedback about the room conditions is concerning, and we will take immediate action to address these issues. Regarding the room switch, we regret any confusion or inconvenience caused by the availability and charges. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great price for a good room that fit the whole family, convenient both to where we needed to be in the suburbs and where I wanted to hang out in town. Would be happy to stay here again.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Ryan,Thank you for your feedback and positive rating. We're delighted to hear that you found our room suitable for your family and convenient for your needs in both the suburbs and the town. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy and hard bed. Otherwise good. Good breakfast and clean and everyone was nice.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 24일
Dear Guest,Thank you for sharing your feedback on Expedia. We appreciate your positive comments about our good breakfast, cleanliness, and the friendly staff. However, we apologize for any inconvenience caused by noise and the comfort of the bed. Your input is valuable, and we will use it to improve our services. We hope to have the opportunity to provide you with a more comfortable and peaceful stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice staff and comfortable
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Crystal,Thank you for your feedback! We're glad to hear that you found our staff nice and your stay comfortable. We're always looking for ways to improve, so if there's anything specific we can do to turn your 4-star experience into a 5-star one, please let us know. We appreciate your input and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
The night associate who checked me in was extremely nice. I wish I could remember his name. The rooms were very nice. I wish the sofa bed was a little more comfortable but it was no big deal.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Doyle

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed is not comfortable at all. The lights were right outside our window. For the price not a good stay at all

10/10 - 훌륭해요

C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superb
2023년 11월에 2박 숙박함

8/10 - 좋아요

Diawan 님, Harker Heights

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my time there
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Maria

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This hotel is OK, but they need to do a deep cleaning.
2023년 10월에 1박 숙박함
답변 제공: Jessica 님, 2023년 10월 26일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

8/10 - 좋아요

Chris

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jessica 님, 2023년 10월 12일
We would like to thank you for taking the time review your recent stay with us at Comfort Suites, Hattiesburg. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 - 좋아요

Suirad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied Customer
I was satisfied.
2023년 10월에 1박 숙박함
답변 제공: Jessica 님, 2023년 10월 12일
Thank you for your wonderful feedback of your stay with us at Comfort Suites, Hattiesburg! We are delighted to hear you had a good night’s rest while staying with us! Our guests are our top priority and it means everything to know when our guests leave happy!We definitely look forward to serving you anytime you are ever back in the Hattiesburg area!Many Thanks!

8/10 - 좋아요

Patti

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast options and friendly staff
2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean. Floor was filthy. Mattress were stained and not comfortable. Door was not heavy, did not feel secure.
2023년 9월에 2박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

6/10 - 괜찮아요

Stacy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed but optimistic
I really wanted to give this hotel a good review. The people working here were nice, but with it being under renovation…I’m not sure if this is what caused some of the uncleanliness we encountered. The room was pretty dingy overall. The windows had smears all over. The ottomans and couch had stains on it. I had a spider fall off of me in the bathroom. I’m hopeful that they can turn it around once all of this construction is finished. They need new couches/ottomans that are easily cleaned.
2023년 9월에 2박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
First and foremost, we would like to thank you for your business and greatly appreciate your insightful review. We are always very appreciative of guest feedback, both positive and negative, as it helps us improve as a property overall.We are pleased to know of the friendly service you received from our team. However, we cannot apologize enough for the inconveniences you experienced due to the any issues you encountered in the room you were staying. All of your comments have been shared with our entire staff to ensure the issues mentioned are addressed. And we are very pleased to share along with the renovating, we will be updating our furniture soon. Our guests are our top priority and we strive to provide excellent service throughout their entire stay.Again, thank you for your honest feedback and hope to serve you the next time you visit the Hattiesburg area!Warmest Regards

10/10 - 훌륭해요

Renee

2023년 8월에 1박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Our entire team takes great pride in striving to provide excellent guest service, so your positive feedback mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

6/10 - 괜찮아요

brandi

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No, just no. In town for a weekend ball tournament and chose the hotel because it was less expensive than surrounding hotels. I should know better. I have pretty high standards, but also realize this is just an interstate hotel. So I wasn't expecting anything amazing, but I was disappointed and won't stay here again. Paper thin walls... we could hear all the noise above us, just people walking around but enough to wake us all up at 2 in the morning. Shabby, ratty couch and pillows, stained headboards and chairs, dusty air conditioner. I will say the front desk was nice and I had no concerns for service or staff. The area is great, we always stay in the area for baseball. Just not here again.
2023년 8월에 1박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Thank you for taking time to review your stay at the Comfort Suites, Hattiesburg. We greatly appreciate all feedback, as it is helps us to improve as an overall property.Please accept our deepest apologies for any discomforts you encountered during your stay. Believe me when I say our guests are our ultimate priority and it is always our goal to put in every effort to deliver our truly valued guests with outstanding service, so again, we sincerelyapologize for failing to meet and exceed your expectations.Again, thank you for your feedback. We hope to have the chance to serve you again the next time you are in the area to show you how your remarks were used constructively.Warmest Regards

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice and helpful, the hotel is undergoing a remodel, which does not affect you at all. The only problem was that the floor in our room was very dirty.
답변 제공: Jessica 님, 2023년 9월 19일
First and foremost, we would like to thank you for your business and greatly appreciate your insightful review. We are always very appreciative of guest feedback, both positive and negative, as it helps us improve as a property overall.We are delighted to hear your positive comments regarding the service your received. However, at this moment, we would like to sincerely apologize for the cleanliness of the floor of the room you were staying. All of your comments have been shared with our Housekeeping Department to ensure this issue is addressed and does not continue to happen in the future. Our guests are our top priority and we strive to provide excellent service throughout their entire stay. Again, thank you for your honest feedback and hope to serve you the next time you visit the Hattiesburg area!Warmest Regards

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I know they are remodeling, but the floors in our room was filthy. You could tell they have NOT been mopped on a long while. I did tell the front desk.
2023년 8월에 2박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Thank you for your wonderful feedback of your stay with us at Comfort Suites, Hattiesburg! We are delighted to hear you had a good night’s rest while staying with us! Our guests are our top priority and it means everything to know when our guests leave happy! We definitely look forward to serving you anytime you are ever back in the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

Mya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Jessica 님, 2023년 9월 19일
Thank you for your wonderful feedback of your stay with us at Comfort Suites, Hattiesburg! We are delighted to hear you had a good night’s rest while staying with us! Our guests are our top priority and it means everything to know when our guests leave happy! We definitely look forward to serving you anytime you are ever back in the Hattiesburg area!Many Thanks!

4/10 - 별로예요

Christa

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 8월 1일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

8/10 - 좋아요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was a breeze. Front desk staff was very friendly at both check in and check out. Breakfast was good. The bed was comfy. We were exhausted from driving 6+ hours. I would recommend this hotel. They were in the process of a remodel but it will be better when it’s done.
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 8월 1일
Our entire team takes great pride in striving to provide excellent guest service, so your positive feedback mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

Ronda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 8월 1일
Our entire team takes great pride in striving to provide excellent guest service, so your positive feedback mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

8/10 - 좋아요

Victoria

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Jessica 님, 2023년 7월 20일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

6/10 - 괜찮아요

Charlotte

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs attention to detail
front desk was unavailable several times during day hours. No help available. The room had a musty, moldy smell.
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 7월 20일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

6/10 - 괜찮아요

shannon

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2.5 stars.
The pictures advertised didnt reflect the true condition of the property. Its old. You can tell its been cheaply renovated and issues have been masked /covered over. Mediocre breakfast. This was our 1/2 way stopping point for a night, so we just dealt with it. Its not a place I would want to stay again, if given a better option.
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 7월 20일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

10/10 - 훌륭해요

charmian

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good stay
2023년 7월에 2박 숙박함
답변 제공: Jessica 님, 2023년 7월 20일
We are both humbled and proud to hear of your pleasant experience while staying with us at the Comfort Suites, Hattiesburg.Our guests are our top priority and our entire team takes great pride in delivering exceptional guest service, so your kind words mean everything to us. We cannot tell you how appreciative we are of your positive feedback and it has been shared with the entire team to encourage everyone to keep up their efforts. Again, thank you very much for your feedback. We look forward to serving you again on yournext trip to the Hattiesburg area!Many Thanks!

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked and paid for a double double suite for our family of 6. Arrived after midnight to find out this room was not available. We were given a King suite. The lady at check in was very apologetic and kind, but with no other rooming options we had a portion of our party sleeping on the floor. She gave us plenty of bedding and offered a late checkout since we were arriving after 1:00am. All staff we met were exceptionally kind. Only major complaint was booking error.
답변 제공: Jessica 님, 2023년 8월 1일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, good area, ad staff friendly
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 7월 20일
Our entire team takes great pride in striving to provide excellent guest service, so your positive feedback mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

Cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Jessica 님, 2023년 7월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Again thank you for your feedback, we look forward to serving you next time you visit the Hattiesburg area!Many Thanks!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
I hate leaving a somewhat bad review but I have gotten to the point that’s exactly what I base my decision on when finding a room. Upon arrival I was greeted in a friendly manner. That didn’t last long as who I am assuming may have been a manager walked up. The front lady’s demeanor immediately changed as if she was terrified of saying or doing something wrong. I had a question and asked to see the reservation paper I had just signed and the lady rolled her eyes and sighed.. I thought that was very unprofessional but kept my composure because after a 10hour car ride all I wanted was a bed. Get in the room and notice there is no bedding for the pullout bed, went back to the front (where we were obviously annoying them) asked for bedding and received 2 sheets and a pillow. They didn’t have any blankets. The shower dripped ALL night, the texture from the ceiling was falling off, I guess the fridge or ceiling or something was leaking because the floor stayed wet, you could literally see out the frame of the door with it closed, the air conditioner worked but poorly,but the bed was decent. I just expected more for the price.
2023년 7월에 1박 숙박함
답변 제공: Jessica 님, 2023년 7월 2일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to have the chance to provide you accommodations in the future and show you how your feedback was used constructively.Best Regards,

8/10 - 좋아요

Mark

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was extremely nice. Room was very clean but definitely had a mild odor when we entered.
2023년 6월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

4/10 - 별로예요

Dorthy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The outside of the hotel was nice and the lobby. The room(219) had an odor in it. The carpet look as if it should have been pulled up. While taking a shower, the water stayed backed up in tub. It drained out once you turned off water. The bathroom sink backed up also. It drained out the next morning, but it was the same afterwards. I know that renovations was going on, that room shouldn’t have cost what much.
2023년 6월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking time to review your stay at Comfort Suites, Hattiesburg. We greatlyappreciate all guest feedback, as it helps us to improve upon the services we provide our guests.We would like to take this opportunity to offer our deepest apologies for failing meet and exceed your expectations. We certainly agree that the inconveniences you experienced during your stay do not represent the level of service we strive to provide our valued guests. All of your comments have been shared our entire team to make certain the problems you described do not continue to occur. We assure you our guests are our top priority and it is our goal to deliver nothing less than exceptional service.Once more, we thank you for your insightful feedback and hope to have the opportunity to serve you in the future and show you how your comments were used constructively.Best Regards

10/10 - 훌륭해요

Carlo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was amazing
2023년 6월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking time to review your stay with us at Comfort Suites, Hattiesburg. We are overwhelmed with joy to hear of the wonderful experience you had with us during your visit!Our entire team takes great pride in striving to provide excellent guest service, so your kind words mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

2/10 - 너무 별로예요

Marcus

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sleeper sofa mattress was absolutely discusting and destroyed. I have pictures. The TV in the room didn’t work either. Pool closed at 8pm
2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

2/10 - 너무 별로예요

Jamie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here. Had to leave at 10 pm bc they had no one to fix the broken ac and i had my baby with me. The desk clerk brought me a disgusting fan with dust all over it suggesting we use that for the baby. The fridge also did not work. Stains all over the couch.
2023년 5월에 2박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

6/10 - 괜찮아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking time to review your stay at the Comfort Suites, Hattiesburg. We greatly appreciate all feedback, as it is helps us to improve as an overall property.Please accept our deepest apologies for any discomforts you encountered during your stay.Believe me when I say our guests are our ultimate priority and it is our goal to put in every effort to deliver our truly valued guests with outstanding service. So we want to again sincerely apologize for failing meet and exceed your expectations. Again, thank you for your feedback. We hope to have the chance to serve you again the next time you are in the area to show you how your remarks were used constructively.Warmest Regards

4/10 - 별로예요

Karen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Renovations are needed!!
The hotel is in need of renovations. Water damage on the ceiling, sink clogged, chunks of wall missing from around the window. One of our rooms was not cleaned when we opened the door and had to get another room. The second room was hot and stuffy and took a long time to cool down. The outside of the building was nice and the beds were comfortable but if we needed to stay for more than one night we would have had to find another hotel.
2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.We would like to take this opportunity to offer our deepest apologies for failing meet and exceed your expectations. We certainly agree that the inconveniences you experienced during your stay do not represent the level of service we strive to provide our valued guests. All your comments have been shared our entire team to make certain the problems you described do not continue to occur. We assure you our guests are our top priority and it is our goal to deliver nothing less than exceptional service.Once more, we thank you for your insightful feedback and hope to have the opportunity to serve you in the future and show you how your comments were used constructively.Best Regards

6/10 - 괜찮아요

Matthew

2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

10/10 - 훌륭해요

LASHONDREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in
2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
We are both humbled and proud to hear of your pleasant experience while staying with us at the Comfort Suites, Hattiesburg. Our guests are our top priority and our entire team takes great pride in delivering exceptional guest service, so your kind words mean everything to us. Wecannot tell you how appreciative we are of your positive feedback and it has been shared with the entire team to encourage everyone to keep up their efforts.Again, thank you very much for your feedback. We look forward to serving you again on your next trip to the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

amyri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Our entire team takes great pride in striving to provide excellent guest service, so your positive feedback mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Jessica 님, 2023년 6월 13일
Thank you for your wonderful feedback of your stay with us at Comfort Suites, Hattiesburg! We are delighted to hear you had a good night’s rest while staying with us! Our guests are our top priority and it means everything to know when our guests leave happy! We definitely look forward to serving you anytime you are ever back in the Hattiesburg area!Many Thanks!

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay at the Comfort Suites
2023년 3월에 1박 숙박함

8/10 - 좋아요

Christian

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Bill 님, Bayfield

가족 여행
별로예요: 직원 및 서비스
Desk lamp in room didn't have any light bulbs ~ front desk took one out of a lobby lamp for me. Was there 5 days and never got another bulb. Kleenix box had ONE kleenix in it ~ was never replaced ~ breakfast was over at 9 am ~ employee had everything removed by 8:55 and turned the room light out at 9 even with guests still trying to get some breakfast. Fresh fruit one morning only. No waffle mix two mornings as they "ran out". at 6 feet tall ~ when I used the toilet ~ my knees were elevated ~ toilet was approx 24 inches off floor. Was just right for 9 yr old grandson. Local thrifty nickel really doesn't qualify as a free local paper. Employees seem distant and not really interested in being of help.

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rug in our room was sticky. Also, the armrest on the wooden partition next to the couch was extremely sticky to the touch. Felt very unclean.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Caitlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay, however I booked the presidential suite because it said private hot tub and there was NOT a hot tub. Falsely advertised. It is a bathtub. If i knew that, i would have saved money and gone with a regular room.
답변 제공: Jessica 님, 2023년 3월 20일
Thank you for taking the time to review your stay with us at Comfort Suites, Hattiesburg. We greatly appreciate all guest feedback, as it helps us to improve upon the services we provide our guests.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards,

10/10 - 훌륭해요

Zachary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and great service with anything we needed
2023년 3월에 1박 숙박함
답변 제공: Jessica 님, 2023년 3월 20일
Thank you for taking time to review your stay with us at Comfort Suites, Hattiesburg. We are overwhelmed with joy to hear of the wonderful experience you had with us during your visit! Our entire team takes great pride in striving to provide excellent guest service, so your kind words mean everything to us!Again, we cannot thank you enough for your wonderful review and we look forward to serving you anytime you visit the Hattiesburg area!Many Thanks!