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힐튼 가든 인 해티즈버그 여행 후기

3 out of 5
힐튼 가든 인 해티즈버그
133 Plaza Dr, Hattiesburg, MS

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 511개 이용 후기 중 210개" "
평점 8 - 좋아요. 511개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 511개 이용 후기 중 59개" "
평점 4 - 별로예요. 511개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 511개 이용 후기 중 46개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Laura 님, Memphis

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is falsely advertising that they have an indoor pool. I booked the hotel specifically because I was wanting an indoor pool. When I discovered that the pool was not even operational, I asked for a refund but they refused. Just terrible customer service.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Betty

좋아요: 청결 상태
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

william

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스
Room was given away. Staff advised that expedia canceled room. After speaking with the GM the folowing day, he told me what I knew, expedia did not cancel but the employee who lied about it gave it away. I called and spoke to the hotel ahead of time and explained it would be a late check in. My name was taken and I was told that it was no problem. We drove 6 hours after working all day and was unable to find a room due to spring break. 0 hotels available from HattiesB to Florida. Room was booked and paid a week ahead. My family slept in a parking lot. I will not be staying at a Hilton owned facility in the future.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stepheno

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious and clean rooms
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lazaro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Glenda

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Cherise

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Do not book king suite
First off if you’re paying for a room with a jacuzzi you would think the tv in the room would be a smart tv to make the experience even better. It had basic cable and the remote barely worked. Room was very basic. View horrible. The hotel also ran out of towels so we couldn’t get face towels which sucked. The jacuzzi wasn’t properly cleaned either so we decided to not even use it as to why we booked the room.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Edward

아이를 동반한 가족 여행
좋아요: 청결 상태
My experience with the hotel is a 1 star. We arrived Thursday night 12/07/23 around midnight only to be told the AC went out in multiple rooms and they had no other rooms available. Mind you they knew this a 8pm and didn't bother to call knowing that there were few if any other rooms available in tow due to USM graduation. Fortunately for us the 3rd shift attendant called around and found (1) hotel thay had a few rooms and it was in the same area. It was not the hotel I wanted, but we found somewhere to sleep. Unfortunately the hotel never.reached out apologize nor did I have time to call them. My daughter's graduation was much more important. The area is nice and close access tovthe interstate. I am sure if I actually stayed at the Hilon Garden, it would have been a great hotel, but I didn't so my experience was bad.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is well kept but showing its age. It is in need of cosmetic updates. The staff are very nice and helpful.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay Away! Aweful! Disgusting! (Pics below)
This is the worst hotel and conditions we’ve ever stayed at. The pics are deceiving..our “suite” had a terrible sour carpet smell. Ants and bugs on the beds and night stands. Carpets in hallways are wet and wrinkled up and a tripping hazard…my daughter caught her toe on it and fell. One reason I booked was for the indoor pool got kids and workout room for me. The pool was oily and murky and smelled aweful. My kids passed on swimming, for the first time on our trip. The workout room weights were greasy and the benches had stains, tried to use the hand sanitizer and it stunk so bad.The breakfast is laughable, it’s literally a continental breakfast like any other place….except this one is $12.99/each and has less options. I asked where the waffles were and was told they were not making them today “ this was no doubt the worst overnight stay we’ve ever had!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Caralyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Check-in was very quick (Ethan) and professional. More expensive hotel, but no pet fee. Was concerned about the cleanliness of the hotel when entering through the side door, but the room was clean and quiet. Housekeeping staff were very friendly.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Gabriella

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Kenzie

좋아요: 직원 및 서비스
Decent stay. Pros and cons.
Stayed one night on a moving road trip. Pros: Easy access to the freeway. Nice lobby, business, gym, and breakfast/dinner/bar area. Pet friendly w green areas. Cons: beds were okay- one bed sagged into the middle. Room and halls had older carpet and bathroom walls and other areas a little run down. No parking for trailer (had to take up 4 spots which we felt bad about. They had off street parking but worry about theft). Overall a GOOD quick trip stay. Just a little pricey for what it is. Paid $175. $125 would have been fair. Thanks!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Dawayna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Coffee maker was broken, toilet would Not flush while shower is running. Nice big rooms and comfortable Bed. Pleasant staff.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Stephanie

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was extremely disappointing for a Hilton Garden Inn. One of toilets (we had a 1.5 bathroom suite) looked like it hadn't been cleaned. There were large stains on the carpet, stains on the lamp shade, and the hallway carpet was atrocious, like something out of a 1980s motel 6. One sink was clogged, the shower was mildrewed, and the shower door was very old and wouldn't shut all the way. The area above the window in the "living area" was peeling off and that area smelled like mold. If we had felt like packing back up and finding a new hotel, we would have. By far our worse experience in a hotel that was $150. Do not recommend unless remodeling takes place.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Kathy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The bed was horrible. It was NOT comfortable at all. The room was in need of updating. The price far exceeded the quality. Breakfast was not included and even if you were willing to pay $12.95 for it there was no one there to serve you or replenish the buffet. We will never stay there again.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Vanessa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked through Expedia. It was 4 of us, my husband and I, and our 2 teenage grandkids. I booked a room with 2 queen beds. I received a confirmation showing 2 queen beds. We checked into the hotel around midnight, got our room key. When we got in our room, we had 1 king bed and 1 chair. We were told that there were no queen beds available. All the other hotels in the area were booked due to kids world series baseball. So, my husband slept in the chair, grandson on the floor, and my granddaughter and I slept on the bed. We all hardly slept that night. I had to pay EXTRA to get a room with 2 queen beds $250 and was charged for it, but that is not what we received!!
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jena

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

4/10 - 별로예요

Joy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worn out.
Definitely NOT what I expect at a Hilton property. Very run down. Curtains were torn, bathtub was moldy, carpets were dirty. Also, Definitely time for new mattresses
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Blake Hogue

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!
The rooms stink! When we got to our room that evening we turned the air conditioner on and put our baby to sleep. After about 30 minutes we realized our air conditioner wasn’t cooling. Our baby was already asleep so we couldn’t wake him up to change rooms! It was a miserable hot night with no sleep! When we confronted the front desk, they told us they wouldn’t do anything because we booked with Hotels.com!!! And then she wouldn’t say another word to us! Do NOT stay at this hotel!!!
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Selena

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My room was not ready for checkin until after 6 pm. They had no towels or wash cloths available. So no baths were able to be take . In the room, I found a dirty bandaid and two pills on the floor. I looked up what the pills were, one was for erectile disfunction and the other was trazadone. I had small children with me. Could you imagine if they had gotten a hold to the pills. There was moldy plates of food from Waffle House under the bed. The blanket they gave for the sofa bed had burn holes in it. We were awaken at midnight with the fire alarms blaring. This stay was not worth anymore than $100 and I paid $280. Huge waste of money. Very dissatisfied and they should have offered a huge discount for the stay.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Holli

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Lorie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arriving we were not greeted. Upon entering our room it stunk like cigarette smoke and dirt. The entire fourth floor was hot and musty. We thought booking with Hilton would be as great escape, but it was a hot disaster.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Larry 님, Longview

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely the worst experience I’ve ever had at any Hotel I’ve stayed at. Would not recommend this Hotel to anyone.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Michael 님, Fort Worth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
All the floors were filthy
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 직원 및 서비스
Property is not well maintained.
2023년 6월에 1박 숙박함

8/10 - 좋아요

jeffrey

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Marshall

가족 여행
별로예요: 청결 상태
Bed not too comfy
I’ve been staying in hotels for 10 days straight and this place had the least comfortable bed and pillows. Hallways were stained. Breakfast was confusing if it was included or not.
2023년 6월에 1박 숙박함

4/10 - 별로예요

CHRISTOPHER

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lobby is nice , rooms not clean . Clumps of dusty on the desk and lamp base ,nights stands carpet was not good
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible!
2023년 6월에 3박 숙박함

8/10 - 좋아요

Staci

좋아요: 청결 상태
2023년 5월에 1박 숙박함

4/10 - 별로예요

Mary

The lobby was very nice. Our room was old and worn out looking. Not that clean. Microwave and coffee maker didn’t work. The mattress was hard as a brick.
2023년 5월에 1박 숙박함

8/10 - 좋아요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice facility. Will come back!
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, comfortable bed and hot shower. The view could have been better and a few courtesy bottles of water in the room would have been nice.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

PATRICIA

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

C

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Don't stay at Hattiesburg Hilton Garden Inn.
Very disappointed with front desk. Clerk was on phone. I stood there patiently waiting for white female clerk to get off phone. She saw me waiting and acknowledged me. Another person salked up as she finished her call. She attended to them first. Very disrespectful. Also phone in room fid not work and no toilet paper.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Melanie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had very friendly staff and a bar in the lobby with a great bartender and great margaritas 😊
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

reba 님, Denham Springs

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were filthy.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Rick

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is showing lots of wear and tear in the room. hold bar in the tub was loose and ill-fitting to the wall. lobby was well appointed and breakfast area was adequate. check in at night was quick, easy and very professional.
2023년 5월에 1박 숙박함

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

4/10 - 별로예요

Randy

2023년 3월에 1박 숙박함

4/10 - 별로예요

Regina

가족 여행
별로예요: 청결 상태
2023년 3월에 2박 숙박함

4/10 - 별로예요

Lanier

가족 여행
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Rebecca

2023년 3월에 1박 숙박함