냉장고, 전자레인지, 쿡탑, 식기 세척기

타운플레이스 스위트 해티즈버그 여행 후기

3 out of 5
타운플레이스 스위트 해티즈버그
235 Thornhill Drive, Hattiesburg, MS

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 541개 이용 후기 중 297개" "
평점 8 - 좋아요. 541개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 541개 이용 후기 중 48개" "
평점 4 - 별로예요. 541개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 541개 이용 후기 중 32개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Rick

가족 여행
좋아요: 직원 및 서비스
The property was extemely noisy in the lobby with a kids birthday party right inside the front door. There should be a seperate area for events like this
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 25일
Dear Rick, Thank you for being our guest. We sincerely apologize for the noise concerns during your time with us and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit so we may have the opportunity to better your stay. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Destiny

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were very nice and helpful!
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 22일
Dear Destiny, Thank you for posting comments about our hotel, especially about our associates. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see you loved everything about your stay. We will share your remarks with our team. It was a pleasure having you, and we look forward to your return. Kind Regards, Irene Nelson Assistant General Manager

8/10 - 좋아요

Gena

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Dear Gena, Thank you for your nice rating and for letting us know that your stay at TownePlace Suites Hattiesburg was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Kind Regards, Irene Nelson Assistant General Manager

6/10 - 괜찮아요

Scott

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in was at 4pm. I got there at 9pm and my room still was not ready. They told me to come back in 30 minutes and my room should be ready. Unbelievable and horrible service. Hotel was very nice, but staff was not.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Dear Scott, Thank you for taking the time to review your stay. Timely and impeccable service is a must; therefore, we apologize for the delay in getting your accommodations ready for your arrival. We appreciate your feedback and will use it to help us better our guest services. We are grateful for your patience and hope to have you revisit so we can make it outstanding in every respect. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great including their breakfast! Our room was not ready but that’s because they are tidy with their cleaning process! Omar was great with customers and how much he had to deal with!
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 19일
Dear Yvonne, Thank you for your feedback on TownePlace Suites Hattiesburg. We are glad Omar took great care of you and will enjoy sharing your compliments with him. We are also happy you loved our clean rooms and delicious breakfast offerings. It was a pleasure serving you, and we look forward to your next stay. Kind Regards, Irene Nelson Assistant General Manager

2/10 - 너무 별로예요

Aleesa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My room was flooded and smelled like urine.
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 6일
Dear Aleesa, Thank you for taking the time to share your feedback regarding your stay with us. We sincerely apologize for the issues you encountered in your room and for the inconvenience these caused. Rest assured, we will address your concerns with the relevant teams to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. We hope to welcome you back and provide you with the exceptional experience you deserve.Kind Regards, Irene Nelson,Assistant General Manager

10/10 - 훌륭해요

Thao

2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 23일
Dear Thao, Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Hattiesburg. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kind Regards, Irene NelsonAssistant General Manager

2/10 - 너무 별로예요

Justin

별로예요: 직원 및 서비스
The hotel cancelled my reservation without notice and claimed they were overbooked. They failed to notify or contact me before my travel date. I was forced to spend money at a different venue for an inferior room at lesser establishment.
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Justin, Thank you for staying at our hotel. We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We understand that being not informed of an overbooking situation and not being able to stay with us is frustrating, and we deeply regret the distress caused. However, we can confirm this is not a normal occurrence for us. We have procedures in place to prevent this from happening. On the rare occasion this does occur, we try to honor all reservations to the best of our ability. We are grateful for your patience and hope you will allow us to provide you with the exceptional service we are known for. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Misty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff! Nice room. Good breakfast.
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 19일
Dear Misty, Thank you for making TownePlace Suites Hattiesburg a part of your travel plans. We are glad our associates exceeded your expectations and that you were impressed with our comfortable accommodations and delicious breakfast offerings. It was a pleasure having you, and we look forward to your next visit. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Matthew

2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 23일
Dear Mathew, Thank you for choosing TownePlace Suites Hattiesburg and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Kind Regards, Irene NelsonAssistant General Manager

10/10 - 훌륭해요

Nadine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only comment I have is that it would be nicer if the parking lot lines were repainted so people can park correctly and not take up two parking spots.
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 5일
Dear Nadine, Thank you for the review of TownePlace Suites Hattiesburg. We are glad you had an overall pleasant time with us and that we exceeded most of your expectations. Additionally, we value your comments regarding the parking service and will share them appropriately. It was our pleasure to accommodate you, and we look forward to your next visit. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Orville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was Great
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 5일
Dear Orville, Thank you for your fantastic rating. We are pleased you chose TownePlace Suites Hattiesburg for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Nakeria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place .!
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 5일
Dear Nakeria, It was a pleasure having you as our guest at TownePlace Suites Hattiesburg. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for choosing us, and we look forward to hosting you again soon. Kind Regards, Irene Nelson Assistant General Manager

6/10 - 괜찮아요

Bruce

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Bruce, Thank you for your visit. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Kristie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Kristie,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Hattiesburg.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

biswajit

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Biswajit,Thank you for choosing TownePlace Suites Hattiesburg. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Adrienne

연인과의 여행
좋아요: 편의 시설/서비스
We have stayed here a few times when we visit family in Mississippi. Hotel is clean. Staff is overly friendly. Like the kitchens and free breakfast. Close to expressways
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
Dear Adrienne, Thank you for staying at TownePlace Suites Hattiesburg and posting your review. We are delighted our associates helped to enhance your time with us and that you were impressed with our clean property and delicious breakfast offerings. It is also great to know you enjoyed our ideal location and kitchenette. Thank you once more, and we invite you to revisit us the next time you are in the area. Kind Regards, Loretta Conerly General Manager

8/10 - 좋아요

Rashae

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Rashae,Seeing such a positive rating is always a delight as it tells us that we have succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to TownePlace Suites Hattiesburg soon!Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Garrett

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff worked hard to provide a superior experience
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Garrett, Thank you for being our guest at TownePlace Suites Hattiesburg. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Sara

답변 제공: Assistant General Manager 님, 2024년 2월 8일
Dear Sara, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at TownePlace Suites Hattiesburg, we invite you to come back and stay with us again whenever you are in the area. Kind Regards, Irene Nelson Assistant General Manager

10/10 - 훌륭해요

Tammy 님, Ocean Springs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very clean and well maintained. It’s just a bit noisy from being close to the interstate.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 25일
Dear Tammy, Thank you for sharing your excellent rating of TownePlace Suites Hattiesburg. We are thrilled to know you enjoyed your time with us, and that you especially loved our well-maintained accommodations. Having said that, we apologize for the noise issues you had, and we want you to know our front desk is always available to help make your stay as comfortable as possible. It was our pleasure hosting you, and we look forward to welcoming you back the next time your travels bring you to Hattiesburg. Happy Holidays and Happy New Year!Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff. Very friendly and helpful.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear David, Thank you for the review and for taking the time to recognize our devoted team. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to Hattiesburg perfect. Thank you also for choosing TownePlace Suites Hattiesburg; we look forward to welcoming you back soon.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay.
This is an extremely nice hotel. Great rooms, breakfast, staff was nice. One worker was even nice enough to ask us if everything worked in our rooms.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 17일
Dear Karen, It is great to hear how impressed you were with our accommodations, friendly associates, and complimentary breakfast buffet here at TownePlace Suites Hattiesburg. We work hard to provide exceptional experiences for our guests, and your review and recommendation mean so much to us. We hope to have the pleasure of hosting you again on your next visit to the city.Kind Regards, Loretta Conerly,General Manager

6/10 - 괜찮아요

Kasey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
When we first walked into our room it smelled nice and was clean. My husband noticed a cabinet without a knob which left some sharp metal exposed and the GM came and saw it and was kind enough to give us another room. The second room is where we had issues and we wish we could of had our old room back. It wasn’t as clean..there were makeup stains on the pillow cases (which showed us they wernt changed), when I went to the bathroom I noticed a small black hair on the toilet lid, and the floor was dirty. There was also a yellow stain on the carpet floor. We had our 1 year old twins with us and it just honestly felt gross. I wish they would of made sure the room was cleaned before we were switched. It was supposed to be a nice stay away from home and we were disappointed. The staff were nice and friendly though.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Kasey, Thank you for your recent stay and for taking the time to post your review. We apologize for the issues you endured in your initial accommodations and the cleanliness concerns you had in your second guest room. We understand your frustration and will address your comments with our housekeeping team to ensure they do not happen again. On a positive note, we are happy to see you liked our friendly associates. Your patience is appreciated, and we hope you will give us another chance to prove we are committed to providing excellent hospitality. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very impressive value!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Sam, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks. Thank you for choosing TownePlace Suites Hattiesburg. We look forward to having the opportunity to welcome you back soon.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Luke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check-in. Friendly staff. Clean, comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Luke, Thank you for being our guest at TownePlace Suites Hattiesburg. We always want to provide our guests with a comfortable stay, and we are glad you liked our attentive front desk service, friendly staff, and fresh accommodations with comfortable beds. We look forward to welcoming you back soon.Kind Regards, Loretta ConerlyGeneral Manager

6/10 - 괜찮아요

Tariq

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear Tariq, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence, and our goal is to exceed our guests' expectations on every visit. Therefore, we regret if there were any issues that kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality for which we are known on your next trip to the area. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Chin Bee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Guest, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to TownePlace Suites Hattiesburg. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Loren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellence in service!
Excellent helpful friendly staff! Hang onto them!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Loren, Thank you for choosing TownePlace Suites Hattiesburg and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the future.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was first time staying there. The staff was very helpful and if you needed anything they were more than helpful
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Danielle, Thank you for being our guest at TownePlace Suites Hattiesburg. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. We appreciate the review and look forward to having you as our guest again.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Positives: The staff were all friendly and welcoming. Breakfast was good with a variety of hot and cold choices. My room was spacious and comfortable. Opportunities: One of the drawers in my room would not stay closed and was slightly askew. The carpeted floors in the hotel as a whole seemed in need of vacuuming.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Mary, Thank you for choosing TownePlace Suites Hattiesburg and for the nice rating. We are glad to learn that you loved our accommodations, courteous associates and our breakfast offerings. We have also taken note of your additional feedback with regard to the drawer in your room and the carpet. We will share your concerns appropriately. Thank you again; we look forward to your next visit.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

LaToya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear LaToya, Thank you for your fantastic rating! We are pleased you chose TownePlace Suites Hattiesburg for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon!Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Jace

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Dear Jace, Thank you for staying with us and for your nice rating. On behalf of all of us at TownePlace Suites Hattiesburg, we would like to invite you for another outstanding visit. Kind Regards, Loretta Conerly General Manager

8/10 - 좋아요

Ray

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Ray, Thank you for choosing TownePlace Suites Hattiesburg. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards, Loretta Conerly,General Manager

2/10 - 너무 별로예요

Matthew

2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 1일
Dear Matthew, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Carrie, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at TownePlace Suites Hattiesburg, and we look forward to welcoming you back soon.Kind Regards, Loretta ConerlyGeneral Manager

4/10 - 별로예요

kathy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Room smelled terrible and carpet was dirty. Bed not comfortable
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 28일
Dear Kathy, Thank you for choosing us and for your detailed evaluation. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We are also sorry for the concerns you had due to the carpet in your room; thank you again for bringing this to our attention. Our main priority is to provide a relaxing experience for our guests; therefore, we regret that you were not completely satisfied with our beds. We will follow up on your concerns to ensure we are well-poised to serve you better during your next visit. We appreciate your patience and we hope you will return soon.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Sean, We are delighted you had an outstanding stay at TownePlace Suites Hattiesburg and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

LaDonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was ok.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear LaDonna, On behalf of all of us at TownePlace Suites Hattiesburg, thank you for the generous review. We are glad you enjoyed your stay. Thank you for choosing us for your visit to Hattiesburg, and we look forward to accommodating you again soon.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

LOUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Louis, Thank you for choosing TownePlace Suites Hattiesburg and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, and clean hotel
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Jason, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay and liked our friendly staff and fresh accommodations. It was our pleasure to accommodate you at TownePlace Suites Hattiesburg, and we hope to see you again soon. Kind Regards, Loretta ConerlyGeneral Manager

2/10 - 너무 별로예요

temesha

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Temesha, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Kind Regards, Loretta ConerlyGeneral Manager

10/10 - 훌륭해요

Aundrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Aundrea, It is wonderful to know you enjoyed everything about your time at TownePlace Suites Hattiesburg and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating, and we look forward to you being able to stay with us again soon. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Ralph 님, Grenada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. The staff was very friendly. Would stay here again.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Ralph, Thank you for being our guest at TownePlace Suites Hattiesburg. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Kind Regards, Loretta ConerlyGeneral Manager

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Quiet and clean. Two very minor complaints - 1. The TV was very small for the size of the room. I do not exaggerate when I say the TV was slightly larger than a computer monitor. TV was in good working order, just very small. And, 2. There was a tear in the carpet leading into the restroom area. Tripped over it a couple of times.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Chris, Thank you for choosing TownePlace Suites Hattiesburg and for your high rating. We are pleased you enjoyed your stay and appreciated our peaceful property. However, we take all comments seriously and use them as motivation to improve our guest experience. It is through communication like yours that we continue to enhance our service. We appreciate your feedback and look forward to your next visit! Kind Regards, Loretta Conerly,General Manager

2/10 - 너무 별로예요

Charlotte

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
Bathroom was super small. Room was very crowded with large dining table. They charged me double for my room and breakfast was skimpy. Didn’t even have hot waffles machine was wrapped up in plastic so it couldn’t be used. Want stay again
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Charlotte, Thank you for taking the time to share your review. We truly regret any inconvenience you've experienced regarding the charges you have seen on your account. Our team is currently investigating the issue to rectify any billing discrepancies. We appreciate you bringing this to our attention. We will address your comments with the appropriate individuals, and we thank you again for your patience during this time.Kind Regards, Loretta Conerly,General Manager

2/10 - 너무 별로예요

Franchot

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Dear Franchot, Thank you for taking the time to leave your rating. We apologize for the inconvenience you faced during your time with us. We would welcome the opportunity to provide you with a superior stay in the future. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 stars
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Anna, We are happy you had a lovely stay at TownePlace Suites Hattiesburg. Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

Najee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Najee, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience and look forward to many more visits to TownePlace Suites Hattiesburg. Kind Regards, Loretta Conerly General Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Dear John, Thanks for the outstanding rating. We are delighted your time at TownePlace Suites Hattiesburg was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Kind Regards, Loretta ConerlyGeneral Manager