When we first walked into our room it smelled nice and was clean. My husband noticed a cabinet without a knob which left some sharp metal exposed and the GM came and saw it and was kind enough to give us another room. The second room is where we had issues and we wish we could of had our old room back. It wasn’t as clean..there were makeup stains on the pillow cases (which showed us they wernt changed), when I went to the bathroom I noticed a small black hair on the toilet lid, and the floor was dirty. There was also a yellow stain on the carpet floor. We had our 1 year old twins with us and it just honestly felt gross. I wish they would of made sure the room was cleaned before we were switched. It was supposed to be a nice stay away from home and we were disappointed. The staff were nice and friendly though.