7 개의 야외 수영장, 일광욕 의자
예약 가능 여부 확인

포 시즌스 리조트 후아랄라이 여행 후기

5 out of 5
포 시즌스 리조트 후아랄라이
72-100 Ka'upulehu Drive, Kailua-Kona, HI

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 422개 이용 후기 중 362개" "
평점 8 - 좋아요. 422개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 422개 이용 후기 중 12개" "
평점 4 - 별로예요. 422개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 422개 이용 후기 중 5개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Minchul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mee Hye

2023년 9월에 2박 숙박함
답변 제공: G 님, 2023년 10월 6일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

HANKYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 3박 숙박함
답변 제공: G.W 님, 2021년 12월 23일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
바퀴벌레 다수 방청소 미흡함 두번째왔다고 방치당함 샴페인 안줌, 과일안줌, 웰컴편지 안써줌
2019년 8월에 4박 숙박함
답변 제공: SHinsch 님, 2019년 9월 11일
Aloha, I am disheartened to hear your experience did not live up to your expectations. Thank you for providing your feedback and giving us the opportunity to improve. We hope to welcome you back again one day! With aloha, Sebastian Hinsch Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
천국같은 호텔엡니다.
썬베드에 누위서 바로앞 해변의 장관을 즐길 수 있습니다. 왜 정원사가 100명이 넘는지는 가보시면 이해가 될겁니다. 레스토랑에서 제공하는 식사들도 아주 맛납니다.

10/10 - 훌륭해요

Yuhan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service best I’ve had. Beautiful property
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Arthur 님, Los Angeles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Four Seasons team went ABOVE and BEYOND for our family. Our daughter had a medical emergency on the beach and their team was extremely helpful. They even drove out to the hospital to pick me up and take me back to the hotel when a driver was not available. They then refunded the remainder of our trip. Luckily, we were able to come back the following evening and their team was able to re-instate our reservation and get us back in the same room. We are very grateful and can't wait to come back!
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Milena 님, Santa Barbara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love love the attention from all stuff… super family friendly and still has a area for adults and quiet places this resort is outstanding!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Steven Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gym, Pools, Golf Course
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Susan 님, Boise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property with so much to do! We will be back!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Yukiko 님, NEW YORK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My favorite place in the world. Top notch.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

DAVID

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was okay
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Gowtham Ram

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful, right from their welcome to the rooms to the amenities. Loved the kings pond pool. They had a lovely note and a pastr chocolate pastry for my wife because I had mentioned that she was starting a new job. Just wonderful attention to detail.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paradise. What a magical property. By far our favorite vacation destination and will certainly return as often as possible
2023년 11월에 8박 숙박함

10/10 - 훌륭해요

Nuno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: G 님, 2023년 11월 3일
Aloha Nuno,Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise!Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Zachariah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 9박 숙박함
답변 제공: G 님, 2023년 9월 12일
Aloha Zachariah, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 8박 숙박함
답변 제공: G 님, 2023년 9월 5일
Aloha Daniel, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

Devin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds, amazing staff and service. Most relaxing part of our Hawaii trip.
2023년 8월에 4박 숙박함
답변 제공: G 님, 2023년 8월 18일
Aloha Devin, Thank you for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you! We appreciate your valuable feedback and hope to see you again soon at Hualalai. Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

Felicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do yourself a favor if you have been considering going to this Four Seasons don't wait another minute! It is such a gorgeous property, you literally feel like you are on the ocean and every aspect was first class.
2023년 7월에 4박 숙박함
답변 제공: G 님, 2023년 8월 12일
Aloha Felicia, Thank you so much for taking the time to leave us a review! We are so glad you took the opportunity to experience Hualalai. It truly is something you just have to experience. We look forward to welcoming you back again soon for another first class experience. Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous property, lots of pool/beach options, many restaurants to choose from. Great location!
2023년 5월에 4박 숙박함
답변 제공: G 님, 2023년 6월 15일
Aloha Nancy, Thank you so much for taking the time to leave us such a wonderful review! We appreciate your valuable feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon! Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous, five star! Everything, the staff is perfection.
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: G 님, 2023년 2월 17일
Aloha Michael, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

4/10 - 별로예요

Jennifer

별로예요: 직원 및 서비스
2023년 2월에 4박 숙박함
답변 제공: G 님, 2023년 3월 11일
Aloha! I want to thank you for taking the time to provide such valuable feedback as we're always looking for ways to improve. If you would like to provide additional information please feel free to contact me directly at the resort at anytime. Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

KEISUKE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GOLF
답변 제공: G.W 님, 2023년 1월 10일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Jeffrey

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: G.W 님, 2022년 12월 14일
Aloha Natasha, Mahalo for your wonderful review. We look forward to welcoming you back to Hualalai soon. Mahalo & Happy Holidays, Graham Williamson Resort Manager

10/10 - 훌륭해요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was top notch and as you’d expect from the Four Seasons. Except for the food. It was very inconsistent and disappointed on 3 occassions (especially for the price)
2022년 12월에 7박 숙박함
답변 제공: G.W 님, 2022년 12월 13일
Aloha Jean, Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback and are happy to hear you had a positive experience with us here at Hualalai. We appreciate you showing us room for improvement & look forward to seeing you again soon! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a lovely resort!
Pros: This property is STUNNING. The landscaping is gorgeous, and really added a lot to the overall luxury feel of this resort. We stayed in an ocean golf view "superior suite" which was well-located, and had convenient parking right outside our suite block. It also included a 2nd full bathroom with steam shower. The couch in our suite was comfy for lounging, and laundry and ice was very close by. We had our choice of pools to hang out at, as a couple traveling alone, but I preferred the Beach Tree pool, which is the quiet pool. My husband liked the Palm Grove pool w/ the swim-up bar. Both were lovely to spend time at. All food at all restaurants was delicious. I had multiple appointments at the spa, and highly recommend a Lomi Lomi massage with Kyle! Amazing. Fitness facility is also lovely, and seems to be most crowded earlier in the morning. Plenty of machines to go around, although the weight room was a bit small, and got crowded easily. Cons: Some updates could be helpful. I would expect bidet toilets at a resort of this level in Hawaii. Also, we were placed in a room that adjoined to a room that had small children in it. We could hear *everything* through the adjoining doors, and they woke early! A few days into our stay, a family with small kids moved in to the suite above us, too. Slightly less noisy, but still audible in our suite. I'd give the resort an 8 out of 10 because of these issues, but would happily stay there again, 100%.
2022년 11월에 6박 숙박함
답변 제공: G.W 님, 2022년 12월 7일
Aloha Jennifer, Thank you for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you! We appreciate your feedback and look forward to seeing you again soon in paradise. Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Rachel

2022년 11월에 4박 숙박함
답변 제공: G.W 님, 2022년 12월 7일
Aloha Rachel, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham WilliamsonResort Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
We had a great week at the FS Big Island. The grounds are beautiful and meticulously maintained. Overall a beautiful resort with amazing views and amenities. We really enjoyed the tennis and pickleball facilities. The tennis pros were all very friendly and experienced, giving my wife and I very useful pointers. The lap pool and the spa (steam / cold plunge / sauna) were also a highlight of our trip. Our only gripe is that the restaurants are just mediocre. The service at the restaurants are great but the food overall is just OK. We enjoy going to the FS Maui and eating at Spago and Ferraro’s. The restaurants at the FS Big Island here definitely are not in the same ballpark as FS Maui yet they are just as expensive. Also, one other complaint is that there’s really only one bar with a TV and it doesn’t open until 5PM Hawaii time. So there’s not really an option to enjoy college football or NFL games.
2022년 11월에 7박 숙박함
답변 제공: G.W 님, 2022년 11월 18일
Aloha Robert, Thank you so much for sharing your experience with us, we will pass your sentiments on to our staff. We appreciate the feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon!Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay - lovely - perfect.
Perfect in every way!
2022년 10월에 1박 숙박함
답변 제공: G.W 님, 2022년 11월 7일
Aloha Thomas, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was excellent!
2022년 8월에 1박 숙박함
답변 제공: G.W 님, 2022년 8월 27일
Aloha Evelyn, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is phenemonal and leaves you wanting NOTHING!!!!!!!
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Santhosh

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: G.W 님, 2022년 3월 29일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 3박 숙박함
답변 제공: G.W 님, 2022년 3월 23일
Aloha Charles, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Me ka ha'aheo (with pride) Graham Williamson Resort Manager

10/10 - 훌륭해요

Cyril

2022년 2월에 5박 숙박함
답변 제공: G.W 님, 2022년 3월 23일
Aloha Cyril, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Me ka ha'aheo (with pride) Graham Williamson Resort Manager

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful, with fantastic views, staff warm and welcoming.
2022년 2월에 3박 숙박함
답변 제공: G.W 님, 2022년 3월 4일
Aloha Albert, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Linda Wilson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
service was extraordinary
2022년 1월에 6박 숙박함
답변 제공: G.W 님, 2022년 1월 27일
Aloha Linda, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Patrick Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sensational.
The Four Seasons is truly exceptional. The grounds are beautiful. Laid back and elegant It was deeply relaxing and the staff was so attentive without hovering. This was a 5 Star experience in every sense of the word.
2022년 1월에 3박 숙박함
답변 제공: G.W 님, 2022년 1월 18일
Aloha, Mahalo for giving us such an amazing review! We will be sure to share this feedback with the fantastic team that makes this magic happen time and again for our guests. We very much appreciate you taking the time to share your experience, and we hope to see you again soon in paradise for the 5-star experience! Mahalo! Graham Williamson Resort Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was impeccable
2022년 1월에 8박 숙박함
답변 제공: G.W 님, 2022년 1월 18일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

2/10 - 너무 별로예요

Robert 님, Webster

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Horrible stay. Did not honor beach location for elopement wedding ceremony. Denied access for use 24 hours prior to ceremony. Ruined our wedding/honeymoon.
2021년 11월에 2박 숙박함
답변 제공: G.W 님, 2021년 12월 23일
Aloha Robert! I want to thank you for taking the time to provide feedback regarding our resort's guidelines surrounding Weddings & Special Events; we're always looking for ways to improve and will take your experience into account as we look towards future communications. We sincerely apologize that we could not fulfill your ceremony desires within the resort guidelines. If you would like to provide additional information please feel free to contact me directly at the resort. Mahalo! Graham Williamson Resort Manager

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 5박 숙박함

10/10 - 훌륭해요

Wen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함
답변 제공: G.W 님, 2021년 10월 8일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Mahalo, Graham Williamson Resort Manager

10/10 - 훌륭해요

Helena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: G.Williamson 님, 2021년 9월 21일
Aloha Helena, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and hope to see you again soon in paradise! Graham Williamson Resort Manager

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are still in a dream state from our trip to the Four Seasons Hualalai. The property is stunning, the rooms are gorgeous, the staff goes above and beyond to help. We are already planning our trip back.
2021년 7월에 3박 숙박함
답변 제공: MLey 님, 2021년 7월 13일
Aloha! Thank you so much for taking the time to leave us such a wonderful review. We'll be sure to share your feedback with the team, who strive to facilitate special experiences for our guests time and again. We look forward to seeing you again soon & happy planning. Mahalo! Mark Ley Director of Marketing

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible resort.. staff and accommodations top notch. 5/5 !
2021년 6월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Did have some construction which was mildly intrusive. Staff was excellent. Wait staff at main restaurant was exceptional and went out of the way to make it a memorable experience.
2021년 6월에 3박 숙박함
답변 제공: Sebastian Hinsch 님, 2021년 6월 22일
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon! Sebastian Hinsch Resort Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and amenities provided. The place was definitely beautiful. Worth the price however I doubt I’d be returning. The service was very hit or miss. Half the workers were super friendly and accommodating and the other half seemed like they were annoyed or didn’t want to help us. For example requests such as moving pool chairs closer or getting towels seemed like the most bothersome request that we ended up doing it ourselves. I’d recommend everyone to at least stay there once but too mediocre of a service to be a yearly destination. Thanks for the great memories and the amazing Kings Pond.
2021년 6월에 1박 숙박함
답변 제공: Sebastian Hinsch 님, 2021년 6월 9일
Aloha! Thank you for providing your valuable feedback on our resort. We're thrilled that you were able to enjoy our amazing King's Pond. I apologize that your recent pool experience with us was less than ideal. We would love to hear any additional feedback, so please feel free to contact the resort directly at any time. Mahalo and looking forward to hearing from you soon. Sebastian Hinsch Resort Manager