외관

볼케이노 포레스트 인 여행 후기

3.5 out of 5
볼케이노 포레스트 인
19-4034 Old Volcano Road, Volcano, HI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 110개 이용 후기 중 56개" "
평점 8 - 좋아요. 110개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 110개 이용 후기 중 13개" "
평점 4 - 별로예요. 110개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 110개 이용 후기 중 4개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Duncan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet place. Not what I’d call an actual “B&B”. But he was upfront about that so it was what I expected. Definitely recommend it.
2024년 2월에 2박 숙박함
답변 제공: Jon 님, 2024년 2월 28일
Mahalo for taking time out to share your experience with VFI Duncan. It was an honor to host you and your wife.

6/10 - 괜찮아요

Beverly

가족 여행
They stated there would be a $120 cleaning fee which was not shown at the time of booking
2024년 2월에 1박 숙박함
답변 제공: Jon 님, 2024년 2월 17일
Beverly,Mahalo for your review, but all fees are advertised on Expedia

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with our experience at VFI. The place is absolutely immaculate and the owner is hospitality personified. My highest recommendation!
2024년 2월에 3박 숙박함
답변 제공: Jon 님, 2024년 2월 27일
Steven,Mahalo for the review. We enjoyed your stay with us and we hope to host you again soon.

10/10 - 훌륭해요

Yasuyo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very quiet and cozy place where you can drive to Volcano National Park only in a few mins. We stayed at VFI for 2 days so that we could fully enjoy the national park, and we totally did enjoy the whole experience!! We were a little bit worried about where to grab our lunch and dinner. VFI kindly provided us great information about restaurants and grocery stores around Volcano, which made our stay so much easier!
2024년 1월에 2박 숙박함
답변 제공: Jon 님, 2024년 1월 26일
Yasuyo,Thanks for your kind review and sharing your experience with us. It was a pleasure to host you and your partner. We hope to host you again in the future.

8/10 - 좋아요

?

좋아요: 청결 상태
답변 제공: Jon 님, 2024년 2월 27일
Mahalo for the review. We enjoyed your stay with us.

8/10 - 좋아요

John

연인과의 여행
좋아요: 편의 시설/서비스
I liked the location in the rain forest 🌳 I would have liked to have had a stopper For the bathtub 🛀 I also think that you should add the two light bulbs to the bathroom light fixture! Empty sockets can be dangerous!
2023년 11월에 4박 숙박함
답변 제공: Jon 님, 2024년 1월 26일
John,Thanks for sharing your kind review and concerns with us.

6/10 - 괜찮아요

thomas

가족 여행
좋아요: 편의 시설/서비스
Not much of a breakfast, poor bed.otherwise ok— close to park.
2023년 12월에 2박 숙박함
답변 제공: Jon 님, 2024년 1월 26일
Thomas,Thanks for sharing your opinion with us. We know it’s impossible to make everyone happy; we aim be kind and keep our guest safe during their stay with us.

4/10 - 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about Volcano Forest Inn is a scam. Please do your research before throwing your money away. Lack of hospitality, false advertising & a never ending list of rules with financial repercussions. PLEASE don’t support these places that are only in business for financial gain and nothing more. Do your homework before giving away your hard earned money.
2023년 10월에 6박 숙박함
답변 제공: Jon 님, 2023년 11월 7일
Thanks for sharing your opinion. Everything is advertised when you make your booking. We encourage you to read as well! Our prices are fair and meet market conditions in the Volcano Area.

2/10 - 너무 별로예요

Nova

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is not a traditional B&B. It is a bad Airbnb, complete with chores, fines, and signage everywhere. It is the most unwelcoming place I've ever stayed, truly taking the host out of hospitality. The only time I saw him was when he was when he was on his way out for errands, and he required that I pay the "cleaning and service fee" in cash or Venmo. Shady AF for a commercial establisment. Considering the general lack of cleanliness and service, I have my suspicions. In fact, if you aren't timely enough with this shady fee buried in the extra details of your booking, he locks you out. That's right. He prints your name in large, bold letters, tapes it to the front door, and deactivates your front door code. So, if you can't figure out how to access the walls of text you get from this place that are somehow unfindable in the Expedia app, you can scan the QR code while you cool your heels on the porch of the place you've already paid hundreds to stay at. You would think a place that is so concerned about guest security (cameras, fine for leaving the patio door unlocked, COVID so the host is completely absent) would not misuse guests' PII so grossly. Just stay somewhere else. Seriously. If you have no other options, do try to read your multiple walls of texts carefully. They are accessible from an email with a link somewhere. Be prepared to make your own coffee, wash your own dishes, and find breakfast elsewhere. See my Google review for more details.
2023년 10월에 4박 숙박함
답변 제공: Jon 님, 2023년 10월 11일
Nova,Thanks for sharing your opinion. However, you are spreading misleading information. We do post QR codes for guests at our main door. If we can't get in contact with the guest directly on Expedia or their booking agent. This has been very successful in communication with our abroad guests and they are very thankful. We do not lock out any guests and you are posting false information.You were also informed during your booking our the type of breakfast we provide, rules, and hotel collection fees. I highly encourage you to read all policies before booking. I

10/10 - 훌륭해요

Christopher

2023년 9월에 1박 숙박함
답변 제공: Jon 님, 2023년 10월 1일
Mahalo for the review Christopher.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
High fees
Very high fees charged without notice.
2023년 9월에 1박 숙박함
답변 제공: Jon 님, 2023년 9월 6일
Mahalo for the review. I would suggest you read your booking details. We are in a competitive rate with in 92 miles our our Inn.

8/10 - 좋아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
John is an excellent host, and the room and public areas were lovely. It was comfortable and inviting, clean and convenient to the park. We heartily recommend Volcano Forest Inn
2023년 8월에 2박 숙박함
답변 제공: Jon 님, 2023년 8월 22일
Lisa,It was an honor to host you and your friend (her 1st to big island). I look forward to hosting you again in the future.

10/10 - 훌륭해요

Kirill

2023년 7월에 1박 숙박함
답변 제공: Jon 님, 2023년 8월 18일
Kris,Mahalo for the kind review. It was a honor to host you and your wife.

10/10 - 훌륭해요

Tareq

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best places i have stayed at , at first i was scared because it was in the middle of the forest but then i was surprised of how clean and big the rooms are , the rooms are a bit cold but there is a small heater that wotks great , Jon was a very nice host and we kept communicating through out my stay
2023년 6월에 5박 숙박함
답변 제공: Jon 님, 2023년 6월 22일
Tareq,It was an honor to host you and your wife. It brings us joy when we meet the expectations of travelers. We hope to host you again soon.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet location and close to Vocanos National Park.
2023년 6월에 1박 숙박함
답변 제공: Jon 님, 2023년 6월 19일
Mahalo for the review Joanne. It was a pleasure to meet and host you. You will always have a place to stay here at VFI.

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view and night sounds are very tranquil and relaxing. It is a bit far from the airport though.
2023년 5월에 1박 숙박함
답변 제공: Jon 님, 2023년 6월 1일
Mahalo for the review Lindsay. I enjoyed meeting you and your brother.I wish you two safe travels.

8/10 - 좋아요

Kelly

출장 여행
좋아요: 숙박 시설 상태 및 시설
Beautiful property, spacious property, kind staff.
2023년 5월에 3박 숙박함
답변 제공: Jon 님, 2023년 5월 27일
Mahalo for the review Kelly. It was an honor to host and get to know you. I look forward to meeting with you again soon.

10/10 - 훌륭해요

Arianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience! Very nice staff. Lovely location near food and the Volcano National Park.
2023년 4월에 1박 숙박함
답변 제공: Jon 님, 2023년 5월 8일
Aloha Arianna,Mahalo for the review. It’s was an honor to host you.

10/10 - 훌륭해요

Janet

2023년 3월에 3박 숙박함
답변 제공: Jon 님, 2023년 3월 31일
Aloha Janet,Mahalo for the review and it was an honor to host you and your party while visiting the village.We look forward to hosting you again when you return.

8/10 - 좋아요

Max 님, La Porte

2023년 3월에 1박 숙박함
답변 제공: Jon 님, 2023년 4월 14일
Aloha Max,Mahalo for taking time out and giving us a positive review.We look forward to hosting you again.

8/10 - 좋아요

jeanne

2023년 3월에 4박 숙박함
답변 제공: Jon 님, 2023년 3월 24일
Jeanne,Mahalo for the review. I enjoyed you and Ken and I look forward to meeting you two again soon.

10/10 - 훌륭해요

Tara

2023년 3월에 3박 숙박함
답변 제공: Jon 님, 2023년 3월 16일
Mahalo for the review Tara. It was a pleasure to host you and your family.

6/10 - 괜찮아요

kevin

2023년 3월에 3박 숙박함
답변 제공: Jon 님, 2023년 3월 15일
Mahalo for the review Kevin.

6/10 - 괜찮아요

Fabian

연인과의 여행
Super Lage für einen Ausflug zum Vulcano-Park. Alles andere ist sehr weit entfernt. Zimmer sind groß und sauber. Inhaber wohnt selbst in dem Haus & ist sehr freundlich. Das Frühstück ist leider sehr sehr dürftig. Es gab Toast und Erdbeermarmelade & Obst. Kaffee kann man sich selbst kochen & anschließend darf man alles per Hand abspülen. Insgesamt für 1-2 Nächte als Zwischenstopp in Ordnung. Wenn das Frühstück ähnlich wie bei uns ein Hauptgrund für die Buchung ist kann man sich auch gut für eine andere Unterkunft entscheiden oder außerhalb schlafen und mit dem Mietwagen zum Vulcano-Park fahren.
답변 제공: Jon 님, 2023년 3월 13일
Mahalo for the review Fabian. It was a pleasure to host you and your wife.

10/10 - 훌륭해요

Jene

2023년 3월에 1박 숙박함
답변 제공: Jon 님, 2023년 4월 1일
Aloha Jene,Mahalo for taking the time to leave us a review. It was an honor to host you and your party.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get a room in a house and you share the kitchen. Convenient to Volcanoes National Park. Owner very nice. The house is secluded but not isolated. Thought cleaning fee should be included in price, not as an extra.
2023년 3월에 2박 숙박함
답변 제공: Jon 님, 2023년 3월 15일
James,Mahalo for the review. It was a pleasure to host you and your family. We look forward to seeing you again.

10/10 - 훌륭해요

Amelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I liked that it was so close to Volcano National Park and that it was a very quiet place to stay.
2023년 2월에 3박 숙박함
답변 제공: Jon 님, 2023년 3월 5일
Amelia,It was a pleasure to host you and your brother. I look forward to meeting you again. Mahalo for the feedback.

6/10 - 괜찮아요

RAYMOND

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
rain forest, natural, birds, near the park snd its great facilities and the glowing lava sites
2023년 2월에 4박 숙박함
답변 제공: Jon 님, 2023년 2월 25일
Mahalo for the review Raymond.

8/10 - 좋아요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Finding the place was crazy. The sign faces east, but we came in from the west. The sign is missing two letters. There is another sign on the ground, broken off from a stand apparently, that would have helped if it had been repaired. The entrance road is a narrow, potholed forest road, needing maintenance. First impressions are important! But the building is nice, and Jon was VERY accommodating and pleasant. The gathering room is a full kitchen. Our room was very clean and comfortable, and spacious. The area is very quiet, birds singing, no neighbors in view. A couple oddities: only one bedside lamp, with low wattage making it hard to read. I moved another floor lamp to the bed side so I could read. Only one pillow per person; hard to read in bed that way. Mattress decent, great comforter on top. Two pictures on the walls are identical pictures. And the rules and regs are a little offputting. Seems heavy handed threatening financial penalties if we break a rule. Overall, we liked our stay very much. We would return again if we ever get the chance.
2023년 2월에 1박 숙박함
답변 제공: Jon 님, 2023년 2월 18일
Jack,Mahalo for the review. This really helps us improve our services here at VFI. I do agree you, 1st impression is important. However, the storm damaged our sign and it has been repaired. We look forward to hosting you and your family again. I will share your input with my partners.

2/10 - 너무 별로예요

Dennis

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Creepy place! Our room had a nauseous odor, whatever scent that was plugged into the bathroom outlet, only compounded the problem! The king bed was built only like they used, and should have been retired a long time ago! The matching pillow covers and bedspread looked like new, probably because they were never washed! Please smell before you lay your head down, there have been many people ahead of you that didn’t, I could smell them all! You’re warned!
2023년 2월에 1박 숙박함
답변 제공: Jon 님, 2023년 11월 15일
Dennis,Thanks for sharing your opinion. All bed linens are washed before and after each visit. We are located in a high-humidity location. You were informed of this information when you booked. Why didn't you inform us of this issue during your stay?

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were spacious. Stinky plug in air fresheners in bathrooms. Lots of little signs reminding of rules.
2023년 2월에 2박 숙박함
답변 제공: Jon 님, 2023년 2월 6일
Anonymous,Mahalo for the review. We will use your comments to improve our services. We wish you well and safe travels.

8/10 - 좋아요

zhiyi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything works fine except on our last day stay, the big bottle of drinking water tastes moldy. The garbage can was completely full and we have to push down to fit additional garbage in
2023년 2월에 2박 숙박함
답변 제공: Jon 님, 2023년 2월 6일
Zhiyi,Mahalo for the review. We will use your comments to improve our services. We wish you well and safe travels.

8/10 - 좋아요

kay

2023년 2월에 2박 숙박함
답변 제공: Jon 님, 2023년 2월 6일
Kay,Mahalo for the review. I wish you, your husband and your friends safe travels while visiting Hawaii. We love accommodating all visitors from all over the world. Take care hope to see you again one day.

10/10 - 훌륭해요

Andrea

2023년 1월에 1박 숙박함
답변 제공: Jon 님, 2023년 3월 12일
Andrea,Mahalo for your review. We wish you well and we look forward to hosting you again at a discounted rate :-)

2/10 - 너무 별로예요

Cheryl

2023년 1월에 1박 숙박함
답변 제공: Jon 님, 2023년 1월 26일
Aloha Cheryl,Mahalo for the review.

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quaint Inn in the truest sense. Secluded, access to a full kitchen, well-appointed rooms, great host. And if you want to visit Volcano National Park, you really can't beat the location!!
답변 제공: Jon 님, 2023년 1월 20일
Aloha Rob mahalo for the review. It was a honor to host you; please look us up again on your next visit. Until then safe travels.

10/10 - 훌륭해요

Jack

2023년 1월에 1박 숙박함
답변 제공: Jon 님, 2023년 1월 21일
Aloha Jack,Mahalo for the review. It was a pleasure to host you and your family. I look forward to hosting you again.

6/10 - 괜찮아요

pia

2023년 1월에 2박 숙박함
답변 제공: Kurt 님, 2023년 1월 20일
Thank you.

10/10 - 훌륭해요

Hillary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique Inn set in a forest. Huge rooms nicely furnished. Super responsive host. Just have cash or venmo for the cleaning fee.
답변 제공: Jon 님, 2023년 1월 19일
Mahalo for the review Hillary. It was a pleasure to host you and your family.

10/10 - 훌륭해요

Yuqing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the stay. I will recommend to my friends
답변 제공: Jon 님, 2023년 1월 11일
Aloha Yuquing,Mahalo for the review and it was an honor to host you and your family.

10/10 - 훌륭해요

Jason

2023년 1월에 1박 숙박함

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Yiyang

2022년 12월에 1박 숙박함
답변 제공: Jon 님, 2022년 12월 30일
Mahalo for the review Yiyang. It was a pleasure to host you and your party. Safe travels until next time.

10/10 - 훌륭해요

Ana Maria 님, Bakersfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice to see the rain forest outside every window and only 5 minutes from Volcano National Park.
2022년 12월에 2박 숙박함
답변 제공: Jon 님, 2022년 12월 26일
Ana,Mahalo for the kind review. I’m happy that you and your children enjoyed your stay.

10/10 - 훌륭해요

Rey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything's been wonderful!
답변 제공: Jon 님, 2022년 12월 27일
Mahalo for the review Rey. It was a pleasure to host you and your family.

10/10 - 훌륭해요

Herbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eco friendly
The Volcano Forest House is beautiful nestled in the rainforest of Volcano National Park. The rooms were very spacious with lot of privacy. The kitchen accommodations exceeded expectations of a B&B. The owners were so welcoming to me and my son. We look forward to our next visit to the Big Island as this will be a base camp for all our Island adventures. Mahalo
2022년 12월에 1박 숙박함
답변 제공: Jon 님, 2022년 12월 13일
Aloha Herbert,Mahalo for your review. I look forward to hosting you and your family again soon.

6/10 - 괜찮아요

Dave

Great location at great price
This property was in a super location and a great price right outside the gate of Volcano National Park as advertised. It was neat and clean for the most part but dated. Very quiet comfy large room. The zero human interaction check in and check out process was a bit dystopian and strange. did not feel very cozy or homey and felt like we were being watched remotely even though we probably werent. Never touched the food or kitchen because I didnt even really understand it. Felt more like a vrbo or air bnb and not sure if i would call it a hotel per se. thanks
2022년 11월에 2박 숙박함
답변 제공: Paul 님, 2022년 11월 30일
Aloha Dave,Mahalo for your review. We enjoyed hosting you at our Inn. We hope to host you again soon.

10/10 - 훌륭해요

Hue

2022년 10월에 3박 숙박함
답변 제공: Jon 님, 2022년 10월 20일
Aloha Hue,I enjoyed hosting you and your sister. I hope to see you again soon. I will share this review with the owners.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent place to stay while visiting the park
Th Volcano Forest Inn was a good place to stay during our trip to the park. The best part was the proximity to the park. It was nothing fancy but we didn’t require it to be. We slept well but the bed was only average. We like the rain forest seclusion.
2022년 9월에 2박 숙박함
답변 제공: Kurt 님, 2022년 10월 20일
Aloha Timothy,We appreciate you and your family staying with us at VFI. We hope to see you again soon. I will share this review with the owners.

10/10 - 훌륭해요

Enrico

2022년 8월에 3박 숙박함