숙박 시설 정면

헤이스팅스 톱 10 홀리데이 파크 여행 후기

3 out of 5
헤이스팅스 톱 10 홀리데이 파크
610 Windsor Avenue, Hastings

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 145개 이용 후기 중 50개" "
평점 8 - 좋아요. 145개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 145개 이용 후기 중 32개" "
평점 4 - 별로예요. 145개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 145개 이용 후기 중 5개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hong-shin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
2018년 12월에 2박 숙박함
답변 제공: Colleen 님, 2019년 10월 18일
We are glad that you enjoyed your stay with us.

10/10 - 훌륭해요

Paula

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great ,back to basics but has everything you need . Only thing that it lacks is any cooking pots and pans . Other than that it was amazing . Clean , kids had a blast . Was great to escape the work world for 2 nights
2024년 3월에 2박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2024년 3월 21일
Hi PaulaThank you for staying with us recently and your fantastic review.

10/10 - 훌륭해요

Silka

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great family place to go. Has so many options for all ages of children. My 2 year old loved the playground and pillow jump. Will definitely be back.
2024년 3월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 3월 13일
Wow, we are so pleased you and your family enjoyed your stay with us!We hope to see you again.

8/10 - 좋아요

Denise

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is just that a cabin to stay the night in very basic. Clean & comfortable.
2024년 2월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 3월 4일
Hi DeniseThank you for staying with us recently in our basic cabin.We do have a range of motel options available too if you choose to stay again.Kind regards

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed everything about the property and staff were friendly and helpful. Excellent all round. Happy to make it our home away from home when in Hastings next. Would highly recommended Hastings top 10.
2024년 2월에 2박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 3월 4일
Hi JessicaWow! We are pleased to hear you had such a great stay.We hope to see you again one day soon.Kind regards

6/10 - 괜찮아요

Lucy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 3월 4일
Hi LucyThank you for staying recently.Next time you stay, maybe you might want to try one of our motel units?Kind regards

10/10 - 훌륭해요

Samantha 님, Gisborne

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gets hot in the little rooms needs bigger or better fan to reach top bunk
2024년 2월에 1박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2024년 2월 19일
Thanks, Samantha for your great review.We hope to see you again.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 2월 12일
Thanks for choosing to stay with us.We are glad you enjoyed your stay!

8/10 - 좋아요

Shayla

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Great place overall. Perfect for the whole family with playground, pool and communal spaces. Only disappointment was cleanliness of our room. The floor had bits of food etc under table. Also parking for rooms were allocated but seems the message wasn’t consistent with everyone
2024년 1월에 2박 숙박함
답변 제공: Evander Creswell 님, 2024년 2월 19일
Hi ShaylaThank you for choosing to stay with us. Your feedback will be mentioned in our next staff meeting.Kind regardsEvander

10/10 - 훌륭해요

Mikeala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the place, people. Awesome place to travel to as a family with young children
2024년 1월에 3박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2024년 2월 12일
We are so pleased you enjoyed your stay with us and hope to see you again!

8/10 - 좋아요

Lou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay . Thank you . We will definitely come back .
2024년 1월에 2박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2024년 2월 19일
Hi LouThank you for your review.

10/10 - 훌륭해요

Samuel

2024년 1월에 5박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2024년 2월 19일
Hi SamuelThank you for your review. We are delighted you enjoyed your stay!

6/10 - 괜찮아요

NATHAN

2023년 12월에 2박 숙박함
답변 제공: Evander 님, 2024년 1월 1일
Hi NathanThank you for choosing to stay with us recently and your review.Kind regards

10/10 - 훌륭해요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our end of year visit to Splash Planet and the students loved it - huge space to run around, space inside to play cards and board games - all round awesome! We had a flat but only used one room however the TV in the bedroom wasn’t working and online instructions were difficult to understand so we just watched the one in the lounge. Otherwise the room had almost everything we needed - huge fridge ideal for families on holiday, microwave, stove hob etc. All in all great value
2023년 12월에 2박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 12월 9일
Thank you for your great review. We are glad you enjoyed your stay.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool
2023년 11월에 1박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2023년 11월 28일
Hi JamesThank you for choosing to stay with us. It is appreciated.

8/10 - 좋아요

La Toya and Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 11월 22일
Hi La ToyaThanks for your great review. We hope to welcome you back soon.Regards

4/10 - 별로예요

Michaela

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Pros: Grounds were well kept and attractive. Reception was friendly. Cons: Parking was tight where we were (scratched the back of the van). No hooks to hang anything on. Hard beds. Nowhere to stow bags. Cutlery kept high up and behind crockery (had to be tall to access easily). Note: Booked two nights but stayed one and went elsewhere for the second night, which was way better. Left an item behind so left a message on answerphone....no response. Wouldn't stay there again. We stayed in a unit with shared kitchen and bathroom facilities. Those facilities were ok.
2023년 11월에 2박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 11월 22일
Hi MichaelaWe have noted the points you have made above and will use them to make our place an even better place to stay. Thank you.

10/10 - 훌륭해요

Tamas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and easy check in and out.
2023년 11월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 11월 22일
Hi TamasThank you for your amazing review. We are glad you enjoyed your stay!Kind regards

4/10 - 별로예요

Bruce

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Heat pump didn’t work. No sky tv. I thought for the price of 176 I might have been able to watch the rugby World Cup final. Couldn’t use the big element on the stove top.
2023년 10월에 1박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 30일
Hi Bruce, thanks for your feedback. We are sorry you couldn't make your way to the lounge to join us all in watching the World Cup Final .We will endeavor to leave heat pump instructions in the room to make it easier for guests to operate them.

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay, nice little cabin
2023년 10월에 1박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 30일
Hi Kathleen, thanks for your lovely review.We look forward to having you stay again.

8/10 - 좋아요

Chantel

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and clean unit and facilities.
2023년 10월에 1박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 25일
Thank-you for your fabulous review. We hope to have the opportunity to welcome you back in the future!

10/10 - 훌륭해요

Michael 님, Wellington

2023년 9월에 1박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 11월 22일
Thank you for staying with us recently and your great review. We hope to see you again soon.

6/10 - 괜찮아요

christine

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The room was not as nice as the photos suggest. Maybe we received a different room to what we had booked? The bathroom was fairly modern but the rest of the rooms needed a good spruce up/modernizing. The best thing was the service - friendly and helpful people at the counter the couple of times we went into the office. When charging motel prices we think the Hastings Top 10 could do a bit better. Nice grounds and if you had kids, I am sure they would enjoy the playground etc.
2023년 10월에 2박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 31일
Hi Christine, thank you for sharing your feedback with us. We're sorry to hear that the room did not live up to your expectation. We want to let you know that we are currently undergoing a refurbishment to update and modernize our rooms. We are excited to be enhancing our facilities to better serve our guests. Our staff members are dedicated to providing service with a smile and we are so pleased you got to experience this.

4/10 - 별로예요

Michelle

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
No heated pool- in September. When I booked to stay it said heated pool and that was the draw card, so really disappointing not to have this.
2023년 9월에 1박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 25일
We appreciate your feedback and are sorry to hear your disappointment regarding the pool. Whilst we do not heat the pool during daylight savings time the pool remains open for use.

10/10 - 훌륭해요

Javan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 25일
Hi Javan, We appreciate your fabulous review and e are thrilled you had a fabulous experience during your stay. We hope to welcome you back in the future for another wonderful visit.

10/10 - 훌륭해요

Fiona

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The convenience and it had what we needed
2023년 9월에 2박 숙박함
답변 제공: Evander and the team at Hastings TOP 10 님, 2023년 10월 1일
Thank you for your great review.We are happy to hear you enjoyed your stay.

10/10 - 훌륭해요

Kathryn

2023년 9월에 2박 숙박함
답변 제공: Hastings Top10 Team. 님, 2023년 10월 25일
Aww thank-you Kathryn. We look forward to hosting you again for another outstanding visit.

10/10 - 훌륭해요

Upokoina Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was so good and fast in booking and i loved it Thank you so much
2023년 9월에 1박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Thank you for your review. We are thrilled you enjoyed your stay.

10/10 - 훌륭해요

pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room had everything I needed and was perfect for us
2023년 9월에 1박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Thank you for your great review. We hope to see you again some time.

2/10 - 너무 별로예요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Hi HeatherWe are sorry to hear you did not enjoy your stay.You are welcome to contact us directly as it would be helpful to hear your feedback to help make our park a great place to stay.Thank you

6/10 - 괜찮아요

Murry

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was tidy and easy to warm up but with a very noisy fan. Expect better internet than was available. Don't expect to have to pay for extra bandwidth when the free internet was so limited
2023년 8월에 2박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Hi MurrayThank you for your review.We hope that one day soon we are in a position to be able to offer free unlimited wifi to our guests.

10/10 - 훌륭해요

Kurt

출장 여행
Really nice place to stay.
2023년 8월에 1박 숙박함
답변 제공: T 님, 2023년 8월 31일
Hi Kurt, We are delighted that we could make your stay here worthwhile.We hope too see you again soon.

10/10 - 훌륭해요

Steph

Great host
2023년 8월에 2박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Thank you for your review. We are happy to hear you enjoyed your stay.

10/10 - 훌륭해요

Jimmy T

2023년 8월에 1박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Wow, thank you for your fantastic review and we hope to welcome you back soon!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
No hot water for the shower and for the price of the night was very expensive and had no ensuite so had to use shared amenities
2023년 8월에 1박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Thank you for your review and for staying with us.We do have ensuite units available should you choose to return.

2/10 - 너무 별로예요

Moringa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can only rate this property as terrible as our booking was cancelled by the property whilst we were on our way to the airport on the day of our travel. Alternative option provided didn't suit our requirements as we were attending for an event. Very disappointed and felt the reasons provided were disingenuous as what was told to us just didn't make sense that they only were aware on the day that we were due to arrive. We were fortunate that an alternative property had a cancellation and we were able to find somewhere else to stay.
2023년 8월에 2박 숙박함
답변 제공: Evander Creswell 님, 2023년 9월 25일
Thank you for your review and we are sorry we had to change your booking and that you felt the alternative was unsuitable.I can assure you, or reasons were genuine.

8/10 - 좋아요

Jaydee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2023년 11월 28일
Hi JaydeeThanks for choosing to stay with us.

10/10 - 훌륭해요

Claire

2023년 6월에 1박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2023년 11월 28일
Thank you for your feeback. We are so pleased you enjoyed your stay!

8/10 - 좋아요

Elsie

2022년 12월에 3박 숙박함

2/10 - 너무 별로예요

Deborrah

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함
답변 제공: Evander Creswell 님, 2023년 11월 28일
Hi DeborrahThe Park is under new ownership from March 2023 so we hope to welcome you back on day.

6/10 - 괜찮아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스
we stayed at out the back, it was nice and quiet, no road noise.
2022년 8월에 1박 숙박함
답변 제공: The team at Hastings TOP 10 님, 2023년 11월 28일
Thank you for your feeback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2020년 12월에 3박 숙박함
답변 제공: Hastings top 10 님, 2020년 12월 14일
Thank you for your feeback

8/10 - 좋아요

Jadana

단체 여행
좋아요: 직원 및 서비스
Just a few minors. Otherwise nice!
It was cute. Booked it for 5 but only 4 seats at the table. Could do with netting on the windows for a bit more privacy. Cups still had lip and lipstick marks on them when we got there and the dish rack was dirty and sticky.. staff are nice and the grounds are nice too. Just a few minor issues with cleanliness. Other than those though pretty cool little holiday place for a family.
2020년 11월에 4박 숙박함
답변 제공: Hastings top 10 님, 2020년 12월 14일
Hi Jadana, We appreciate your feedback and will be past on to staff to ensure this does not happen in future. Glad you enjoyed your stay. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property suited all our needs very happy with the site and service
2020년 1월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed for what we paid for the motel unit
The wifi was poor and the level of cleanliness of our motel unit was poor . Utensil has dried up food from previous occupants! Some of the utensils were also damaged ! Was definitely not worth the money spent !!
2019년 9월에 6박 숙박함
답변 제공: Colleen 님, 2019년 10월 9일
Thank you for your feedback. We are sincerely sorry that the room was not up to scratch. We have spoken with our housekeepers in regard to this. We really appreciate your comments.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for groups. Expensive for small families and pretty basic rooms for price.
2019년 9월에 1박 숙박함
답변 제공: Colleen 님, 2019년 10월 3일
thank you for your review. I am not sure what accommodation you stayed in but our units available range from full facilities apartments and motels, to cabins where you use shared facilities.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 3박 숙박함
답변 제공: Colleen 님, 2019년 10월 3일
We are glad that you enjoyed your stay with us

10/10 - 훌륭해요

Ninz 님, Wairoa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 bedroom unit was perfect. Warm and cosy ideal for our children. Perfect play,bbq,pool and outdoor areas for families and children 😁😉🙌👌
2019년 6월에 1박 숙박함
답변 제공: Colleen 님, 2019년 10월 18일
Thank you for your feedback. We are glad that you and your children enjoyed your unit and our facilities.

10/10 - 훌륭해요

DONNA 님, GISBORNE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALWAYS ENJOY GOING TO THE TOP 10. CENTRAL TO EVERYTHING
2019년 2월에 2박 숙박함
답변 제공: Office 님, 2019년 3월 5일
Hi there, thank you for your lovely review. We take great pride in offering our guests a comfortable and relaxing stay and we are glad to hear you thoroughly enjoyed your time with us. We look forward to seeing you again soon. Kind Regards, Hastings Top 10

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean ,spacious and good facilities. Handy to Hastings city center and Splash Planet and Farmers Market.
2019년 2월에 3박 숙박함
답변 제공: Office 님, 2019년 3월 5일
Hi there, thank you for your lovely review. We take great pride in offering our guests a comfortable and relaxing stay and we are glad to hear you thoroughly enjoyed your time with us. We look forward to seeing you again soon. Kind Regards, Hastings Top 10