Thanks so much Sherie, I will make sure these items are corrected.

Thanks so much Liza

Hi Michael, Please accept our apologies for failing to meet your expectations. Cleanliness is something we take very seriously. I assure you this has been addressed. We hope to see you again.

Dear Robert, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SIKESTON - MARSTON. You indicated that the unpleasant odor you encountered, and the uncleanliness of the room hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you for expressing your concerns and we wish you all the best in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Thank you for your positive rating, Julie. The staff at the RED ROOF INN SIKESTON - MARSTON and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Scotty,Thank you for taking the time to tell us about your experience at the RED ROOF INN SIKESTON - MARSTON. I am happy you found our newly remodeled hotel to be a good place to stay for your business travels. However, you indicated that the lack of cleanliness hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Hello Tanya, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MARSTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you Dwight

Thank you Frank

We would love to know what happened during your stay Emily.

Thanks so much Amy. We are glad you didn't take all of the reviews to heart. Some are inaccurate. Hope to see you again.

Thanks so much for staying with us.

Thanks so much for staying with us.

Thanks so much Jeffrey

We apologize for failing to meet your expectations with the mattress and pillows. Dirty linens are unacceptable, and this has been addressed with our team. We hope you will return to stay with us again.

Thanks so much Douglas.

Hi Angela, We greatly apologize for failing to meet your expectations. We pride ourselves on service and cleanliness. We have discussed your review with our entire team to ensure it doesn't happen again. We hope you will stay with us again.

Hi Lana, We appreciate you staying with us. We apologize for the inconvenience with breakfast. We have addressed this in a meeting with our team to insure it doesn't happen again. We hope you will give us another try.

Thanks so much Larry. We appreciate you staying with us and your compliments. We hope to see you again.

Thanks so much Lori. We look forward to seeing you again

Thanks so much Terri. We appreciate you staying with us and look forward to seeing you again.

Hello Tina,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARSTON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Thanks so much for staying with us Steven. We apologize for the issues you encountered. We are addressing this with our housekeeping department. We take great pride in our cleanliness and do not take your review lightly.

Thanks so much Shaun. We appreciate you staying with us and hope to see you again.

Thanks so much Tim. We appreciate you staying with us and glad you enjoyed breakfast. We hope to see you again.

Thank you so much Dianna.

Hello Montae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARSTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thanks so much James

Thanks so much Billy. We appreciate you staying with us and hope ot see you again.

Thanks so much Pedro

Thanks so much

Thanks so much Terence. We look forward to seeing you again.

Thank you so much for staying with us. We will address these comments. We hope to see you again.

Thanks so much John

Thanks so much James.

Thanks so much Tim

Thanks so much for staying with us Duane. We look forward to seeing you again.

Hi Clifton, We apologize for your inconvenience. Our industrial machines are not able to wash normal clothes as there is a chance they could ruin them. Our soap and shampoo are in dispensers in shower and near sink. We hope you will return to stay with us again.

Thank you Shane

Thank you Farah

Thank you Tom

Thanks so much Thomas

Thank you Brian

Thanks so much Elisa

Hello John,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Marston appreciate your 10/10 score following your stay. I'm so pleased to see that you enjoyed your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist