Very disappointed. Our room was filthy, full of dust . The carpets had mess
all over it and definitely not seen a hoover , in a long time . Both my sister and I suffer with our breathing problems . We had to have it cleaned by the lovely lady , that was on reception. No other room available. This should never have happened. We stayed in the main house and the carpets all over, definitely not seen a hoover in a long time too .
The fire alarm went off at 4am in the morning. It was like a carry movie . People were crying , getting nasty and the piercing sound of the fire alarm was terrible. The night porter had No idea how to silence it. It went on for over an hour .
Thank god it wasn’t a real fire . I dread to think of the chaos. It would of caused .
A lot of our family live in Healing village and we have stayed a lot in Healing manor for all different events. This isn’t the first time we have been disappointed with the cleanliness of the main house. We were given 20% discount but that’s nothing to what we paid . We traveled up from Devon for a lovely weekend away to a very special family event in the village and it was dampened , by the whole stay . Very disappointed customer 😢