스위트, 킹사이즈침대 1개 | 객실 내 편의 시설/서비스
예약 가능 여부 확인

나이츠 인 아르카디아 여행 후기

2 out of 5
나이츠 인 아르카디아
504 S Brevard Ave, Arcadia, FL

이용 후기

5.8
평점 10 - 훌륭해요. 336개 이용 후기 중 51개" "
평점 8 - 좋아요. 336개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 336개 이용 후기 중 72개" "
평점 4 - 별로예요. 336개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 336개 이용 후기 중 83개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: knights Inn 님, 2024년 3월 18일
Thank you, for staying with us we look forward to seeing you back soon.

6/10 - 괜찮아요

lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Let me start by stating, the front desk staff person was super friendly and nice. Slight bobble on our check in, but he was efficient and corrected things. Our unit was a 2 room suite, so I was pleasantly surprised. It was VERY clean, as far as bathroom, surface areas, bedding, but I hate sticky floors, and felt like I had to keep my shoes on. that could just be the cleaning product, but usually is because of not using fresh water each time. That is minor. Also, I was happy there wasn't a mold or other odor in the room, so that was good. Good cable and TVs in both rooms. Bed was comfy. NO sign of bugs at all! Kitchen area nice. Now on to the Cons...NO working ice machine, as advertised, had to try to find the pool, lol, but it was a nice one, lamps that don't work, burn holes in blanket, torn curtains (but drapes were good for privacy, being on the ground floor) kitchen cabinets kinda shabby, and you could tell the owners had put some effort into repairing walls, paint, etc. The huge minus for me was the couch and chairs. They were so badly stained and broken down, I really hesitated to sit on them. Go to Good will or the ReStore and get one for $50 that is clean. Would I go back? Possibly. The place seemed to have nice employees and tried to maintain it somewhat, but get the ice machine and furniture resolved (and cigarette holes in bedding) and it would be a good place to stay for the area. We were there for the rodeo, and with another one in Oct, may stay here again.
2024년 3월에 2박 숙박함
답변 제공: knights Inn 님, 2024년 3월 12일
We are happy that you were happy with your experience with us. We look forward to seeing you back soon.Thank you.

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: knights Inn 님, 2024년 3월 9일
Thank you for staying with us. We look forward to seeing you back sooon.

2/10 - 너무 별로예요

Valarie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please check area around property. Undesirable location. Have to ring bell outside to get in in afternoon. Room nothing like photo. Ruined part of my vacation. Did not feel safe with men hanging around outside hotel will not use knights in again
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Dear Valarie,It is upsetting to hear about your experience, as we work hard to impress. Nevertheless, we appreciate your feedback and the opportunity to reflect. As we endeavor to make positive changes and elevate the guest experience, we hope you will consider giving us another try in the future.

4/10 - 별로예요

Peter

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We arrived late and left early, so it served our purpose of a place to sleep, but I would not recommend. The room had lots of problems. There were light bulbs not working. The tv remote didn't work...we had to unplug it to turn it off. The pillows were very hard. The bed quilts had burn holes. There was at least one electrical outlet that did not have a cover.
2024년 2월에 1박 숙박함
답변 제공: knights Inn 님, 2024년 2월 27일
We apologize for the inconvenience. will have Maintenace do a walk threw to replace and fix issues.Thank you.

2/10 - 너무 별로예요

Tonya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PLEASE DO NOT BOOK HERE IF YOU HAVE SMALL CHILDREN. Absolutely disgusting, the sheets weren’t changed and their were bugs under the mattress. Could not stay but was told I’d still be charged. Went to a different hotel and will NEVER be going back there.
2024년 2월에 3박 숙박함
답변 제공: knights Inn 님, 2024년 2월 27일
Thank you, for your response and we will be working on improving experience.

6/10 - 괜찮아요

Brian

2024년 1월에 2박 숙박함
답변 제공: knights Inn 님, 2024년 3월 22일
thank you, for staying with us.

6/10 - 괜찮아요

Lydia

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the checking in was simple and personnel was friendly. The room smelled musty. The parking in the rear was completely empty and we were not sure if the car would be safe there In the morning there were more cars. the room was quiet but very old.
2024년 1월에 1박 숙박함
답변 제공: knights Inn 님, 2024년 1월 25일
Thank you, for staying with us. We have guests checking in at different times threw out of the day.

2/10 - 너무 별로예요

Veronica

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un poco sucio y no avía agua caliente
2024년 1월에 2박 숙박함
답변 제공: knights Inn 님, 2024년 1월 25일
We apologize for the inconvenience.Thank you.

10/10 - 훌륭해요

Iván Enrique

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The motel it’s is only if you are traveling for business and need to stay at a cheaper place, but my complaint is about the bathroom, a toilet in a very bad condition, the walls of the bathroom, the floor and door all in a very bad conditions overall the room only was not good but good enough
2024년 1월에 5박 숙박함
답변 제공: knights Inn 님, 2024년 1월 19일
We apologize for the inconvenience.and are working on improving.Thank you.

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
The kindest people work at this facility. It’s not perfect but it’s clean and comfortable.
2023년 12월에 6박 숙박함
답변 제공: knights Inn 님, 2024년 1월 9일
Thank you for staying with us. we look forward to seeing you back soon.Than you.

4/10 - 별로예요

Delmar

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
people around outside of hotel all night long making noise and drinking
2023년 12월에 7박 숙박함
답변 제공: knights Inn 님, 2024년 1월 9일
We apologize for the inconvenience. Thank you.

2/10 - 너무 별로예요

Robert

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Dreadful
The room I selected online had a couch and a bed. I paid extra to get this room. I needed the couch for one of us to sleep on. The room ad stated it was for three people (large bed + couch). The room I was given didn't have the couch - just the bed. I complained, but nothing was done to correct this mistake. To Knights Inn: Please don't advertise something that you won't deliver. There are bright lights outside of the rooms. They are VERY bright. The curtains block light from coming through the curtain, but the bright light comes into the room along all edges of the curtain. It lights up the room like daytime. To Knights Inn: Turn off those bright lights just outside the rooms, or find a way to block it from going in. On the positive side, the bed was comfortable. The water, fridge, and microwave worked well. I felt safe there. I could park my car adjacent to my room - very convenient.
2023년 12월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 12월 18일
We apologize for the inconvenience and are working on improving.Thank you.

6/10 - 괜찮아요

Rafael

2023년 12월에 2박 숙박함
답변 제공: knights Inn 님, 2024년 1월 19일
Thank you, For staying with us.

4/10 - 별로예요

Cory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Bernard

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ice machine broken since Iann,told i could buy ice next door.bed spreads had stains and cigarette holes,in a no smoking motel,chair had stains,turned it over more stains,bathtub dirty, spigot pulled off wall ,tòilet seat not connected to toilet,wall kleenex holder empty, left over food from other guest left in freezer,low rent neighborhood, totally in disrepair &maintainence .The price I paid for that night was 50 percent more than their current rate and the parking lot was evidence of their neglect , ironically a mile up the road was 2 clean looking motels and parking lot full,no I am not a happy man and I will think twice before I use your booking service again, no animosity , just reality, ,B.Keefer
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 29일
Dear Bernard,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 - 너무 별로예요

Teri

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very old and not well maintained. There are holes in the doors and walls.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 26일
Dear Teri,Thank you for your feedback. We are truly disappointed that our accommodations left much to be desired. However, we appreciate you making your voice heard, as we are committed to continually elevating the guest experience. Our team will reflect and determine the next best step to take in improving our facilities.

10/10 - 훌륭해요

SAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Julian

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quick, understanding, courteous. Reasonably priced.
2023년 9월에 3박 숙박함
답변 제공: knights Inn 님, 2023년 10월 2일
Thank you for staying with us. We look forward to seeing you back soon.

4/10 - 별로예요

MARYJO

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the nice bed
2023년 9월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 9월 24일
we apologize for the inconvenience and are working on improving.Thank you.

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 9월 19일
We apologize for the inconvenience and are working ion improving.Thank you.

2/10 - 너무 별로예요

John

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was dirty and smelled so bad I couldn’t even stay there. Light fixture in the bathroom was missing the light fixture by the bed was missing hole in the bedroom comfortable hole in the bedroom chair. The whole room was just dirty, and there was a smell throughout the room that was just so bad that we didn’t even stay there. I just went back up and get my money back, false advertisement by there standards and mine ridiculous should be shut down until repairs and updates are taken care of
2023년 9월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 9월 3일
We apologize for your inconvenience and are working on improving, Thank you.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스
We had a lovely stay abd the pool was nice for the kids
2023년 6월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 6월 29일
Thank you, for staying with us and we look forward to seeing you back soon.

2/10 - 너무 별로예요

Linda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was very expensive for the condition it was in. There where crawling roaches and it was dirty. The room was located in a dark parking lot it was not safe. The ice machine did not work and overall it was a terrible experience I had staying at a motel.
2023년 4월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 4월 14일
We apologize for the inconvenience and are working on improving.Thank you.

8/10 - 좋아요

Maria

2023년 3월에 1박 숙박함

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It's very clean.
2023년 2월에 14박 숙박함
답변 제공: knights Inn 님, 2023년 3월 24일
Thank you, for staying with us. We look forward to seeing you back soon.

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 직원 및 서비스
Older motel, David is a terrific owner and very accommodating. They work very hard to please their customers. Price is right, hotel is clean and beds are extremely comfortable.
2023년 3월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 3월 20일
Thank you for staying with us, we look forward to seeing you back soon.Thank you.

2/10 - 너무 별로예요

walt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is terrible. Toilet not bolted to floor, tv gets only one channel, remote broken. Water smells and only lukewarm, not warm enough for shower. Lamp shades missing. Most of light bulbs missing. Grounds and pool area run down and dirty. I checked out ahead of schedule because I couldn't stand it anymore. The only goo thing I can say is the housekeeping ladies did the best they could with what they had to work with.
2023년 3월에 7박 숙박함
답변 제공: knights Inn 님, 2023년 3월 18일
We apologize for your inconvenience and will be working on improving.Thank you.

4/10 - 별로예요

James 님, Bradenton

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strange people roaming thru the parking lot at night, Bums living on the out skirts of the property. constant noise, very unsafe place,, I ending up checking out of hotel at 8 pm due to unsafe location
2023년 3월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 3월 13일
We apologize for inconvenience. Will be working on improving.Thank you.

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 3월 9일
Thank you, for staying with us. We look forward o seeing you back soon.

4/10 - 별로예요

Christopher

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Paint in room were poor, lamp shades were falling apart, roaches in room, no information in room for wifi or anything else that is normally found in a hotel room.
2023년 2월에 2박 숙박함
답변 제공: knights Inn 님, 2023년 2월 21일
We apologize for your inconvenience and will be working on improving.Thank you.

4/10 - 별로예요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in poor shape four months after Hurricane Ian devastated the area. Recovery in the area is very slow.
2023년 2월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 2월 9일
we apologize for your inconvenience and working on improving after the Hurricane Ian.Thank you.

2/10 - 너무 별로예요

MICHAEL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 2월 9일
We Apologize for inconvenience and are working on improving the property.Thank you.

2/10 - 너무 별로예요

Tom

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 3월 9일
Thank you, for staying with us.

4/10 - 별로예요

lisa

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia charged me close to $350 a night. The walk-in would have been that much for the whole week. They were damaged in the last hurricane. Grounds were a mess. The room next to me hat 4 construction workers who were living there for a fraction of the cost. I guess this why my donation to the cause. Really misleading of Expedia. Shame on you. I’m a disabled senior with li tied funds but found myself in a bind for lodging
2023년 1월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 1월 28일
we apologize for your inconvenience and will be working on improving.thank you.

6/10 - 괜찮아요

Andrew

2023년 1월에 1박 숙박함
답변 제공: knights Inn 님, 2023년 3월 9일
Thank you, for staying with us.

6/10 - 괜찮아요

Dachalis

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Edelis

2/10 - 너무 별로예요

Sharon Liitlefield

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff. Noisy / with loud music and loud conversation right outside my door. Booked 2 beds.. only got 1 w/ no cots avail. They blamed it on booker but my confirmation clearly said 2 queen beds. Nasty bed spread w/ cigarette burns. 2 flat old pillows Cig butts all over parking lot. This place was disgusting
답변 제공: Guest Relations 님, 2022년 12월 15일
Dear Sharon,Thank you so much for reaching out, though we're sad to learn that you didn't have the exceptional visit we strive to provide our valued guests. What you have shared is a poor reflection of the high-quality standards we strive to adhere to, and we will share your concerns with the respective teams so immediate improvements can be made. This is not the lasting impression we want to leave you with, so please allow us to demonstrate our true caring spirit of hospitality the next time your travels bring you to Arcadia.

2/10 - 너무 별로예요

Sharon Liitlefield

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked room w/2 beds. Got a rooms/1 bed. Cigarette burns inn.spread Noisy loud music right outside my door. Just a really bad experience
2022년 12월에 1박 숙박함
답변 제공: knights Inn 님, 2022년 12월 9일
we apologize for your inconvenience and will be working on improving issue.thank you.

2/10 - 너무 별로예요

Geena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was disgusting. The room had blood on the wall,spiderwebs in the bathroom and dirty sheets. Not to mention I was supposed to get 2 queen beds and was given 1 full bed. I brought it up to the manager and they told me it was not their issue to deal with hotel.com.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ralph

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was like a welfare motel people sitting outside my window music till 3am ambulance came and took somebody out on a strecher
2022년 9월에 2박 숙박함
답변 제공: knights Inn 님, 2022년 9월 20일
We would like to Apologize for your inconvenience and will be working on improving issues.

6/10 - 괜찮아요

Ryan

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst motel I have stayed in a long time
Even though I had the confirmation email from the hotel, they said my reservation was canceled, so they charged me at the desk. I had reserved a non-smoking room. I got a smoking room; it stunk, and there were burn marks on the blanket. I stepped into the room, and a roach ran right in front of me. I turned on the light next to the door to find a lamp fixture with a bare bulb and no lampshade. I looked at the ceiling and saw that the smoke detector had been removed. I went to the bathroom to find the toilet paper dispenser hanging on the wall by one screw(ever hear of drywall screws??) I was thankful to have toilet paper at this point. I turned the AC (control cover fell off in my hands) on only to discover that it blew straight up the curtains and was cooling the windows and nothing else. I used my cane to block the curtain against the window so the AC could blow into the room. It was pointless as after 30 minutes the AC was just blowing lukewarm air and not cooling anything. I turned on the light next to the bed and it took three tries for the push button to work --- it would not turn off, however, so I had to reach behind the nightstand with the non-working clock to unplug it from the wall. When I laid down to sleep, I saw two roaches climbing up the wall. Somehow I managed to sleep but woke up to the floor soaking wet, including the backpack that I laid next to the bed, from the AC. TV and mini fridge worked so you have to give them that.....
2022년 8월에 1박 숙박함
답변 제공: knights Inn 님, 2022년 9월 20일
We Apologize for your inconvenience and will be working on improving on issues.

2/10 - 너무 별로예요

Alejo

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태
El baño no estaba tan limpio y de masiadas cucharachas por donde sea
2022년 7월에 2박 숙박함
답변 제공: knights Inn 님, 2022년 7월 27일
we apologize for your inconvenience and will be working on rectifying the issue. Thank you.

10/10 - 훌륭해요

Juan carlos

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: knights Inn 님, 2022년 5월 17일
Thank you, for staying with us and we look forward to seeing you back soon.

2/10 - 너무 별로예요

Dayane

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty place, rude receptionist, dirty sheets, full of cockroaches, I had to buy sheets and towels, I do not recommend
2022년 4월에 2박 숙박함
답변 제공: knights Inn 님, 2022년 5월 2일
you and your friends were partying outside till 2.30 am complaining from the time you checked inn. YOU MADE A MESS IN THE ROOM Dont come back.

2/10 - 너무 별로예요

Elivelton Lucas Da

2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Meka

2022년 4월에 2박 숙박함
답변 제공: knights Inn 님, 2022년 4월 6일
Thank you, for staying with us.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: knights Inn 님, 2022년 3월 23일
Thank you, we look forward to seeing you back soon.