테라스/파티오
예약 가능 여부 확인

햄프턴 인 헬레나 여행 후기

2.5 out of 5
햄프턴 인 헬레나
725 Carter Dr, Helena, MT

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 500개 이용 후기 중 296개" "
평점 8 - 좋아요. 500개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 500개 이용 후기 중 30개" "
평점 4 - 별로예요. 500개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 500개 이용 후기 중 10개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Jane

좋아요: 편의 시설/서비스
The elevator was not working and the only room available was on the 3rd floor. I am 80 years old and was expected to carry my 2 bags up the stairway and down again for a 5:00 am flight. Needless to say, I do not have my bags in my room, but too tired to change hotels tonight.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stop over.
2024년 4월에 1박 숙박함

8/10 - 좋아요

DONALD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ELEVATOR WASN'T WORKING
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room and staff were good. Elevator should be repaired. Seems to have been a while. Hotel is near major roads so expect noice. It’s is nice to have a fridge in the room but many hotels build it inside a cabinet so the noice is covered. This fridge stands alone and was rather noisy.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jodi 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Thank you for your review

8/10 - 좋아요

Grant

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Bethny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Clean and breakfast was nice. Only downfall was the elevator was down and we were on the 3rd floor. But the front desk was very apologetic. Over all it was a nice place to stay.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for your review. We are hoping the elevator will be back up and running soon. We look forward to your next visit.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very well maintained. The room was spotless and had everything I needed. The breakfast was a full hot one and again spotless. Great Stay!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for your review.

6/10 - 괜찮아요

Ivan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Positives: The rooms interior very clean and the staff very friendly. Unfortunately the pool area was not very clean and the hot tub only had one working jet. The elevator was not working.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for your review. We look forward to your next visit. We are hoping the elevator is fixed soon and the hot tub part should be here this week.

8/10 - 좋아요

Laura

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms very clean and I like the nice white updated bathroom
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for your review. We look forward to your next visit.

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very nice and upgraded. Looked very clean.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for your review. We are glad that you enjoyed your stay with us at the Hampton Inn. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Daniel

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Thank you for your review

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking in smelled like getting on to an elevator with someone with way too much perfume or cologne. Permeated through entire hotel to room. Hair conditioner container was completely empty. Front desk at check in was very nice and professional.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for your review. We are glad that overall you enjoyed your stay with us. We are sorry about the ScentAir and will look into a different scent. We hope to see you again soon.

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for your review. We look forward to your next visit.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property but shower door kept opening on it’s own needs leveling
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for your review. We look forward to your next visit.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

8/10 - 좋아요

Peggi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice size rooms with fridge and microwave great breakfast pool and hot tub
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stopped for a night
Elevator didn't work. Hot tub was awesome!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stagf
CJ the front desk was amazing and ge hped .e alot.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent property and nice staff
Nice property, although the elevator was broken, but nice staff and comfy bed. Because elevator was broken they switched me to a first floor room at checkin which was acceptable, although I do prefer higher floors.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your review. We are glad you enjoyed your stay here with us. We hope to see you again soon.Thank you

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for your review. We look forward to your next visit.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and condition was great. However road noise was more than expected.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 편의 시설/서비스
I feel the Hampton in Helena was very clean the staff was polite and helpful. The room was not what I had reserved. We reserved a room with a daybed in addition to our bed. We did not have the daybed, but it worked out ok. The staff at the breakfast room were very nice but the hot foods were not that great. All in all, the rooms were nice for the price thank you
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Terry

연인과의 여행
Very clean and friendly staff
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

Laurie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Blair

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and very friendly. They were so welcoming of our dog with us and even went the extra mile to have our room ready even earlier than expected. Please tell your staff how wonderful they were for my son and I during our quick stay.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for taking the time to re view our property, we greatly appreciate it. We are pleased to hear that you enjoyed your stay here at the Hampton Inn Helena. We will be sure to pass along your compliments to the staff.Thank you and we hope to see you again soon.

6/10 - 괜찮아요

Brittney

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The lady at the front desk was not pleasent and came across and rude. Aftet traveling, it was frustrating.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for taking the time to re view our property, we greatly appreciate it. We are pleased to hear that overall you enjoyed your stay here at the Hampton Inn Helena. We do apologize about the attitude of our front desk and will be sure to have a touch base meeting with all of them.Thank you

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CJ rocks.
CJ at the front desk was excellent!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for taking the time to re view our property, we greatly appreciate it. We are pleased to hear that you enjoyed your stay here at the Hampton Inn Helena. We will be sure to pass a long your compliments to CJ. Again, thank you and we hope to see you again soon.

10/10 - 훌륭해요

T 님, Lockhart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for reviewing our property, we appreciate it. We are pleased to hear that you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for reviewing our property, we appreciate it. We are pleased to hear that you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you

10/10 - 훌륭해요

Larene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thank you for your review, we appreciate it. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you again.

10/10 - 훌륭해요

Gianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Except parking was hard to find.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thank you for your review, we appreciate it. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you again.

10/10 - 훌륭해요

Tami

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thank you for your review, we appreciate it. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you again.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Thank you for taking the time to review our property, we greatly appreciate your feedback. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit.

10/10 - 훌륭해요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Thank you for taking the time to review our property, we greatly appreciate your feedback. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit.

10/10 - 훌륭해요

Van

2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Thank you for taking the time to review our property, we greatly appreciate your feedback. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit.

10/10 - 훌륭해요

Alan

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thank you for your review, we appreciate it. We are glad you enjoyed your stay here at the Hampton Inn Helena. We look forward to your next visit. Thank you again.

10/10 - 훌륭해요

Gail 님, Bigfork

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 29일
Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay here with us. We look forward to seeing you again soon.Thank you.

10/10 - 훌륭해요

Jackie

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 23일
Thank you for reviewing our property, we greatly appreciate it. We are pleased to hear that you enjoyed your stay with us. Please let us know if you have any feedback. Thank you

10/10 - 훌륭해요

Betty

2023년 7월에 3박 숙박함
답변 제공: Alyssa 님, 2023년 8월 14일
Thank you for taking the time to review our property, we greatly appreciate it. We are pleased to hear that you enjoyed your stay here with us at the Hampton Inn Helena. If you have any feedback please let us know, as we are always looking to improve. We look forward to your next visit.Again, thank you!

8/10 - 좋아요

Melissa

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were clean and we love the pet policy. Breakfast was very good as well. The only negative was the bed. It was just very firm and not very comfortable. The area around the motel was quite rundown and there were really no choice for dining close by.
2023년 7월에 1박 숙박함
답변 제공: Alyssa 님, 2023년 7월 18일
Thank you for taking the time to review our property, we greatly appreciate it. We are glad to hear that you enjoyed your stay here at the Hampton Inn Helena. We are so happy that we were able to provide excellent service while you were here, and we hope to see you again soon. If you have any other feedback please let us know. We look forward to your next visit.Again, thank you for your review and have a great day!

8/10 - 좋아요

Carley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gas station
2023년 7월에 3박 숙박함
답변 제공: Alyssa 님, 2023년 7월 10일
Thank you for taking the time to review our property, we greatly appreciate it. We are glad to hear that you enjoyed your stay here at the Hampton Inn Helena. We are so happy that we were able to provide excellent service while you were here, and we hope to see you again soon. If you have any other feedback please let us know. We look forward to your next visit.Again, thank you for your review and have a great day!

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
After 10:00pm dogs were barking at each other then the fire alarm went off around 2:00am and kids were running up and down the hallways screaming. Then the fire alarm went off again around 6:45am. The elevator was noisy and was out of service so we had to drag our luggage down two flights of stairs.
2023년 6월에 1박 숙박함
답변 제공: Alyssa 님, 2023년 6월 30일
Good afternoon, first we want to thank you for your feedback, and we want to apologize for the issues you had. We did contact the guest with the barking dogs and told them they could not leave them unattended again. The alarm going off at 2am was due to a guest having a medical emergency and need care. We apologize again for the not-so-great stay. We hope you give us another chance in the future. Thank you again and have a great day!

8/10 - 좋아요

AncaG

가족 여행
The hotel was ok nothing special but clean.
2023년 5월에 1박 숙박함
답변 제공: Alyssa 님, 2023년 6월 12일
Thank you for taking the time to review our property, we greatly appreciate it. We are glad to hear that you enjoyed your stay here at the Hampton Inn Helena. If you have any feedback on one thing, we could have done to make your stay better please let us know as we are always looking to improve. We look forward to your next visit. Again, thank you for your review and have a great day!

8/10 - 좋아요

Mark 님, Eden Prairie

2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 23일
Thank you for taking the time to review our property, we greatly appreciate it. We are glad to hear that you enjoyed your stay here at the Hampton Inn Helena. We are so happy that we were able to provide excellent service while you were here, and we hope to see you again soon. If you have any other feedback please let us know. We look forward to your next visit.Again, thank you for your review and have a great day!