2/10 - 너무 별로예요
Ian
연인과의 여행
2024년 4월 4일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Treated like Dirt !!!
I booked the wrong date, I booked April instead of March, they refused do anything. They accepted I had made a mistake but their policy was no refunds under any circumstances.
They then Lied to me and blamed Expedia, so I spoke to Expedia. Expedia said it was the Hotel policy not ours. Expedia then rang the hotel and they refused to give me a refund, they said if you can't make it send one of your friends.
Absolutely disgraceful treatment.
I won't stay here if I were you, they will treat you like dirt take your money and lie to you. We still can't believe they tried to blame Expedia, Expedia were very helpful and did everything they could to help us.
Ian
2024년 4월에 1박 숙박함