내부

121 모텔 헨더슨 여행 후기

2.5 out of 5
121 모텔 헨더슨
197 Parham Road, Henderson, NC

이용 후기

4.6
평점 10 - 훌륭해요. 141개 이용 후기 중 19개" "
평점 8 - 좋아요. 141개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 141개 이용 후기 중 23개" "
평점 4 - 별로예요. 141개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 141개 이용 후기 중 63개" "

5.0/10

청결 상태

6.0/10

직원 및 서비스

3.2/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

3.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Tollis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is a dump, I spent 13 weeks there because of my job because it was the cheapest in the area and I was to lazy to negotiate a weekly rate with other hotels. Most of their money comes from people on welfare. In 13 weeks room not cleaned once, loud music all night long and hotel was in disrepair.
2022년 2월에 7박 숙박함

2/10 - 너무 별로예요

Sofia

별로예요: 직원 및 서비스
Worst Hotel Experience
We booked this hotel on short notice to get a few hours of sleep while driving from Washington DC to Atlanta GA. When we arrived to the hotel, the doors to the front lobby were locked, there was a handwritten sign on the door "sorry, we are fully booked" and no one was at the front desk, nor picking up the phone. When I requested a refund as we were clearly not provided with accommodation services, the hotel "chose to obide by their no-cancelation policy"!! I strongly discourage anyone from booking at this hotel!
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shaunice

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Bryce 님, 2022년 1월 24일
Hi Shaunice, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce

2/10 - 너무 별로예요

Dominic

2022년 1월에 3박 숙박함
답변 제공: Ammy 님, 2022년 1월 21일
Hi, Dominic! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SMH!
First they couldn’t find my reservation. Saying that hotels.com don’t tell them that they get reservations though them. Then they tell me they don’t have a room for us. The. They find one. One that is full of roaches. No towels dirty bath tub. Roaches in the fridge. Remote dosnt work for the tv. Cigarette burns in the sheet and the mattress. Loud people outside at all hours of the night being really loud. I have never had a worse experience at a hotel in my life.
2021년 12월에 2박 숙박함
답변 제공: Ammy 님, 2021년 12월 8일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - 너무 별로예요

Zachary

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
i don’t even sleep in the room i sleep in my truck it had way too many roaches
2021년 12월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 12월 8일
Hi, Zachary! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

2/10 - 너무 별로예요

Dewayne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty shouldn’t be on the hotels app
The room had black mold, roaches, no pillows, no towels, the sheets and bathroom was dirty and the door was broke letting in cold air.
2021년 11월에 7박 숙박함
답변 제공: Cheshta 님, 2021년 12월 3일
Hi, Dewayne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Infestation of roaches
2021년 11월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 11월 11일
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing this place needs to be shut down i never checked in after 3 hours of waiting the worst i ever dealt with then i,m contacting my bank because i was charged but never got a room
2021년 10월에 1박 숙박함
답변 제공: Ammy 님, 2021년 10월 14일
We are sorry to know this, Robert! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 - 너무 별로예요

Christina

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldnt spend more than 5 minutes in the room. It was disgusting, wasnt clean, smoke alarm was missing with wires hanging out, the tv didnt have any cable, the remote had no batteries, curtains were duct taped closed, the door didnt even lock, couldnt find a light switch and had to trip over the bed to even find the lamp. Having to go through a 3 ring circus to get my money back.
2021년 9월에 1박 숙박함
답변 제공: Ammy 님, 2021년 9월 17일
Hi, Christina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

6/10 - 괜찮아요

Joshua

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok.
Staff was friendly. Building was run down.
2021년 8월에 1박 숙박함
답변 제공: Leo 님, 2021년 8월 17일
Hi, Joshua! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

2/10 - 너무 별로예요

Malcolm

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 8월 17일
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

2/10 - 너무 별로예요

Yohar

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Leo 님, 2021년 7월 4일
Hi, Yohar! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Alex

2/10 - 너무 별로예요

Stacy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting waste of money
Poor repair but even worse the rooms were filthy, bugs, stained walls, floors, fire alarm was pulled out of wall and just bare wires hanging out, security lock on door broke, toilet a d shower dont look like they had been cleaned.
2021년 5월에 3박 숙박함
답변 제공: Gabi 님, 2021년 6월 2일
Sincere apologies, Stacy! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Gabriel!

2/10 - 너무 별로예요

Anastasia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Mike 님, 2021년 5월 25일
Hi, Anastasia. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Mike

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 5월에 3박 숙박함
답변 제공: Leo 님, 2021년 6월 2일
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
No hot water, no phone to contact the desk, washcloth so thin and worn, coffee pot but no coffee, carpet so dirty and stained. The surface of the mirror was so worn it was hard to see your reflection. Reserved on line for king bed, literally 5 minutes from check in and room not available. Ended up with 2 double beds and not reduction of the price.
2021년 5월에 1박 숙박함
답변 제공: Bruce 님, 2021년 5월 20일
Hi, William. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Bruce

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival, the room had a odor. Carpets had burns. One bed was completely broken on the floor. Sheets dirty, comforters stained. Room appeared to have never been cleaned.
2021년 5월에 1박 숙박함
답변 제공: Leo 님, 2021년 5월 18일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

4/10 - 별로예요

Zeal

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean at all
2021년 5월에 1박 숙박함
답변 제공: Leo 님, 2021년 5월 12일
Hi, Zeal! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 - 괜찮아요

Letonia

좋아요: 직원 및 서비스
2021년 4월에 3박 숙박함
답변 제공: Karen 님, 2021년 4월 27일
Hi, Letonia! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Karen

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The house cleaners were very nice and helpful. The manager was an ass. Some reason my room key did not work. I got locked out of my room at 5am in the morning when I was loading the car. There was no emergency number to call. The front desk number only rang. Sign said that the lobby did not open till 630 am.
2021년 4월에 2박 숙박함
답변 제공: Leo 님, 2021년 4월 19일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

4/10 - 별로예요

Kathy A

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Keep Looking
Front desk person was nice and informative but the room condition left a lot to be desired
2021년 3월에 1박 숙박함
답변 제공: Marie 님, 2021년 3월 29일
Hi, Kathy! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was unique except that it was disgusting. It ruined our trip! We tried to contact Expedia immediately to get our location switched or our money returned and there is NO CUSTOMER SERVICE AT ALL! We ended up going home because we could not afford another room as we live on a budget. We have NOT GOT OUR MONEY BACK AND PROBABLY NEVER WILL AS YOU DONT CARE ABOUT CUSTOMERS. Terrible experience.we will stick to air bnb from now on. The pictures posted are extremely faked! The room was so dirty that I do not know where to start. The stairwells and walkways literally had bags of garbage just stacked. It smelled so strongly of urine it felt like a big porta potty. There was NO proper locks on the room doors. The place is just ridiculous. Gross
2021년 3월에 1박 숙박함
답변 제공: Jose 님, 2021년 3월 26일
Apologies for the inconvenience caused! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Jose

2/10 - 너무 별로예요

Palamont

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Made reservations got there power was out.loss my money never stayed because of no power
2021년 2월에 1박 숙박함
답변 제공: Bella 님, 2021년 2월 17일
We are sorry for the inconvenience caused to you, Palamont! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Bella!

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 2월에 1박 숙박함
답변 제공: Leo 님, 2021년 2월 27일
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were dirty and stained. Couldn’t sleep in these conditions
2021년 2월에 1박 숙박함
답변 제공: Bruce 님, 2021년 2월 8일
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not well cleaned. Poor management . Uncomfortable stay. Was assigned a room and key with guests already checked in. New room was disappointing
2021년 1월에 3박 숙박함
답변 제공: Marie 님, 2021년 1월 23일
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hilariously Bad
There was a sign saying “Back in 5 mins” & an emergency phone #, which rang at the desk. After waiting 20 mins for someone to come to the front desk, I gave up & went somewhere else. Never again.
2021년 1월에 1박 숙박함
답변 제공: Marie 님, 2021년 1월 13일
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Had to change rooms due to TV not working. The maintenance man said he can't fix that. No coffee machine in new room. Also, had NO ice. Front desk women was very nice.
2020년 12월에 1박 숙박함
답변 제공: Bella 님, 2020년 12월 24일
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Bella!

4/10 - 별로예요

Randy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 5박 숙박함
답변 제공: Leo 님, 2020년 12월 15일
Hi, Randy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Barbara

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함
답변 제공: Leo 님, 2020년 12월 16일
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Barbara

10/10 - 훌륭해요

Wayne 님, Baltimore

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wanted to make coffee in the room...otherwise satisfied with service
2020년 11월에 1박 숙박함
답변 제공: Jane 님, 2020년 11월 22일
Hi Wayne! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Jane

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated, no bath towels, HORRIBLE guests next door played TV until four am. With as many rooms should space guests.
2020년 9월에 1박 숙박함
답변 제공: Leo 님, 2020년 10월 3일
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: Leo 님, 2020년 10월 2일
Hi, we are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Leo

4/10 - 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Christina 님, 2020년 9월 25일
Hi, Timothy! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Cheshta 님, 2020년 9월 10일
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob

2/10 - 너무 별로예요

ClarissaDunston 님, Durham

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property should be CONDEMNED. DRUG ACTIVITY EVERYWHERE. ENTIRE PROPERTY IS DISGUSTING. OVERGROWN GRASS, GARBAGE EVERYWHERE, A POOL IN THE CENTER THAT BREED INSECTS AND WHAT EVER ELSE. ROACHES IN THE ROOM
2020년 9월에 2박 숙박함
답변 제공: Cheshta 님, 2020년 9월 10일
Hi, Clarissa! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Jacob

4/10 - 별로예요

Letonia Goode

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Bella 님, 2020년 9월 7일
Hi, Letonia! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Bella!

6/10 - 괜찮아요

Zeal

좋아요: 청결 상태, 객실의 편안함
2020년 8월에 5박 숙박함
답변 제공: Ammy 님, 2020년 9월 3일
Hi, Zeal! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Leo

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Jaime 님, 2020년 9월 1일
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jaime

6/10 - 괜찮아요

David

좋아요: 청결 상태, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Marie 님, 2020년 8월 23일
Hi, David! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

8/10 - 좋아요

Clarence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
It was nice staff very help
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 8월 21일
Thank you for your appreciation, Clarence! We hope to give you consistent service every time. Regards, Barbara

2/10 - 너무 별로예요

Tammy

2020년 8월에 4박 숙박함
답변 제공: Marie 님, 2020년 8월 26일
Hi, Tammy! We regret the inconvenience that may have caused you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Marie!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2020년 8월에 7박 숙박함
답변 제공: Chris 님, 2020년 8월 10일
We are sorry for the inconvenience, we can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Chris

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 8월 10일
We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Jacob

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy
Needed a place to sleep after doing an all night job. The check in clerk was friendly and nice. The room was dirty, leaning more towards filthy. If I wasn’t so exhausted and in need of sleep I would have left. It was surprising in this time of Covid, when cleanliness and sanitation is as important as ever, that this place looked like it hadn’t been cleaned in months. I would not recommend staying here.
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 8월 5일
Hi, we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Alex

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lies about giving me refund and very rude dirty area
2020년 7월에 3박 숙박함
답변 제공: Nur 님, 2020년 8월 4일
Hi, thank you for reaching out to us and we apologize for the inconvenience. Be assured, this feedback has been passed to the relevant team to take corrective actions and resolve the issue at the earliest. Regards, Nur

2/10 - 너무 별로예요

SH 님, Richmond

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not clean and smelled disgusting. The security door lock on the inside of door was broken off. I went to the front desk after checking in and politely let owner know I was cancelling my stay based on the room condition as I didn’t feel comfortable staying at the hotel with my allergies and the cleanliness of the room. He told me my card was not charged and would not be charged. A few days later my card was charge for 2 nights after cancelling my stay within 30 minutes of arriving. I filed for a refund through Travelocity and the owner refused. I would avoid this hotel at all costs. I have been traveling for 30 years and never written a negative review online for any business before this event. Keep driving and do not stay at this hotel.
2020년 7월에 2박 숙박함
답변 제공: Chris 님, 2020년 7월 30일
Sincere apologies, we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Chris

8/10 - 좋아요

autumn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slept good
Good enough
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 7월 26일
Hi, Autumn! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Alex

10/10 - 훌륭해요

Jenniqua

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You pay for what you get
2020년 7월에 1박 숙박함
답변 제공: Chris 님, 2020년 7월 25일
Hi, Jenniqua! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Chris