숙박 시설 정면

릴렉스 인 여행 후기

2 out of 5
릴렉스 인
179 West Main Street, Hendersonville, TN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 594개 이용 후기 중 255개" "
평점 8 - 좋아요. 594개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 594개 이용 후기 중 88개" "
평점 4 - 별로예요. 594개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 594개 이용 후기 중 26개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was a newly renovated second story walkup . It was nice and clean and quiet. The receptionist was very friendly and helpful. The price was reasonable. We were happy with this stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Cheryl,We are delighted to hear that you enjoyed a peaceful and comfortable stay in our newly renovated room. It's wonderful to know that our receptionist provided excellent service and that you found the price to be reasonable. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Audrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in and checkout was easy and friendly with both folks at the desk. The room was clean, bug free, and comfortable. I have little to no complaints about this place, maybe that the blackout curtains could be better at keeping the room dark. Nice little motel with a nice aesthetic with the neon sign and lights.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Audrey, We are delighted to hear that you had a smooth check-in and checkout experience and enjoyed our clean and comfortable rooms. We appreciate your feedback about the blackout curtains and will share this with our team for future improvements. It's great to know you appreciated our motel's aesthetic with the neon sign and lights. Thank you for choosing to stay with us!

8/10 - 좋아요

Nancy

연인과의 여행
Room was clean & bed comfortable. Quiet all night. I would stay again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Nancy,We are delighted to hear that you found our room clean, comfortable, and enjoyed a peaceful night's rest. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a family owned business. Just 3 miles from the Huckabee Theater in Hendersonville TN. Great food choices. Rooms have all been re done. Super location for all we did
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Darlene,We are pleased to hear that you enjoyed the renovated rooms and convenient location near the Huckabee Theater in Hendersonville, TN. Our family-owned hotel takes pride in offering a variety of food options for our guests to enjoy. We hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smaller place, but it was up to date and nice. We enjoyed how it was kind of off to itself. Very quiet. Front staff was very nice. The room itself was very clean & smelled nice, until a few hours after our stay & I felt like towards the bathroom area it had a smoke smell to it. Other than that, we would definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Diana, We appreciate your positive feedback on our updated facilities, serene location, and friendly staff. We regret any inconvenience caused by the odor you noticed post-stay and will ensure the matter is looked into. Your intention to return is valued, and we look forward to hosting you again.

8/10 - 좋아요

Stan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Stan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Richard,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. Your positive comments are greatly appreciated, and we hope to welcome you back in the future for another pleasant experience.

10/10 - 훌륭해요

Elizabeth D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a small, privately owned motel, we were impressed. A great value.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Elizabeth D,We are glad to hear that you enjoyed your stay and found value in our accommodations. Thank you for the positive feedback and we hope to welcome you back in the future.

4/10 - 별로예요

Xiaomin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Xiaomin, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any feedback you may have from your stay so we can address any issues accordingly. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly checkin. Super clean, updated and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Nancy,We are delighted to hear that you enjoyed our friendly check-in process and found our hotel to be clean, updated, and comfortable. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Sylvia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Sylvia,Thank you for sharing your five star rating with us. We are pleased everything went great for you during your visit and that our wonderful accesible location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Daniel,Thank you for choosing our hotel for your stay. We appreciate your perfect rating and are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

2/10 - 너무 별로예요

Branson

2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Branson,We apologize for any disappointment you may have experienced during your stay. If you could please reach out to us directly with any specific feedback, we would greatly appreciate the opportunity to address the issues. We hope to have the chance to welcome you back in the future and provide an improved experience.

10/10 - 훌륭해요

KEVIN 님, Hendersonville

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello KEVIN,Thank you for choosing to stay with us. We are delighted to hear that you had such a positive experience at our hotel. We strive to provide excellent service and ensure our guests have a memorable stay. We hope to welcome you back in the future!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful
Very nice place, kept up and very friendly owner/staff
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Andrew,Thank you for your kind words about our hotel. We strive to maintain a welcoming atmosphere and take pride in our attentive team. It was a pleasure to have you as our guest and we hope to welcome you back again soon.

10/10 - 훌륭해요

Julie

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Julie,Thank you for being our wonderful guest. We are thrilled to hear that you had an excellent experience during your time with us. Your satisfaction is our top priority, and we appreciate your positive rating. If you have any further comments or feedback, please feel free to reach out to us. We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Larry M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Larry M,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience. We value your satisfaction and hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

Vaniah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Vaniah,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience during your time with us. It was our pleasure to provide you with exceptional service and hospitality. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in Hendersonville during the Tornado and I felt safe, secure and calm with the chaotic weather around us… Our room was clean, you could smell the cleanliness upon entering our room. Staff went above and beyond to accommodate us during our stay,
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Lori,Thank you for your kind words about feeling safe and secure during the tornado. We strive to ensure the well-being of our guests in all circumstances. We're thrilled to hear that our staff provided excellent accommodation and went above and beyond for you. Cleanliness is a top priority for us, and we're glad it showed in your room. We appreciate your feedback and hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was very pleasant and informative in offering directions and recommendations.of various things I asked about.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Ronald,Thank you for taking the time to share your positive experience with our manager. We take pride in providing excellent service and assisting our guests with helpful information. We're delighted to hear that you found our manager pleasant and informative. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

susan 님, Madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for one night while visiting family for Holiday. The room was clean, sheets were clean and shower was good. I wasn't expecting a 5 star hotel and didn't need one. The price was very good for our needs and would stay there again. The check-in was pleasant and friendly.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello susan,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our room clean, the sheets fresh, and the shower enjoyable. It's wonderful that our affordable rates met your needs, and we appreciate your kind words about our pleasant and friendly check-in process. We look forward to welcoming you back again in the future!

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is conveniently located to shops, restaurants, bars and entertainment. Hotel has been remodeled and has new owners since the last time I stayed there many years ago. Nice place then way better now! Monica was courteous and helpful! She suggested a great restaurant and the food and staff were amazing! Great place for the money! Highly recommend!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Catherine,Thank you for taking the time to share your positive experience at our hotel! We are thrilled to hear that you found our location convenient and enjoyed the newly remodeled property. It's wonderful to know that Monica provided excellent service and offered great restaurant recommendations. Your recommendation is greatly appreciated! We hope to welcome you back in the near future.

8/10 - 좋아요

Daniel 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was fairly modern and very clean. The outside staircase and sidewalks could use some repair. The beds were a bit hard for me, but that is just a personal preference. I would recommend it if you are looking for a nice affordable room.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Daniel,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We're glad to hear that you found our rooms to be modern and clean. We appreciate your suggestion for the outside staircase and sidewalks, and we'll ensure that our maintenance team takes a look into it. While we understand that the bed firmness is a personal preference, we appreciate your understanding. We're delighted that you would recommend us for those seeking a nice and affordable room. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Cynthia 님, Nashville

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is really nice clean rooms and close to restaurants and shopping center
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Cynthia,Thank you for taking the time to share your positive feedback about our friendly staff, clean rooms, and convenient location near restaurants and shopping centers. We're delighted to hear you had a great experience during your stay with us. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ashfaq

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management Team. Cleaning Team, are great. This place is by Far the best place i have stayed with great customer service and amenities.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Ashfaq,We are thrilled to hear that you had such a positive experience during your stay at our hotel. Our dedicated cleaning team and management are committed to providing exceptional customer service and maintaining high-quality amenities. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.

10/10 - 훌륭해요

anastasia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello anastasia,Thank you for sharing your exceptional rating! We are thrilled to hear that your stay exceeded expectations. We strive to provide the best possible experience for our guests, and it's wonderful to know that we succeeded in doing so for you. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스
Pain but clean. Did have a refrig an microwave
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Joseph,Thank you for sharing your feedback with us. We strive to maintain a clean environment for our guests. We apologize if you experienced any inconvenience during your stay. We appreciate your comments and will take them into consideration for future improvements. Please don't hesitate to reach out to our management team directly for any further assistance.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We live staying g there. Very friendly, clean updated rooms and convenient
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello William,Thank you for your kind words! We're thrilled to hear that you enjoyed our friendly staff, clean and updated rooms, and convenient location. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

cindy

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello cindy,Thank you for taking the time to share your exceptional 10/5 rating! We are thrilled to hear that you had such a fabulous experience during your stay with us. Our team works hard to provide top-notch service and it is rewarding to know that we exceeded your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 - 훌륭해요

Ashley

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The couple behind the front countwr are so friendly and hospitable. They made us feel welcome and we really enjoyed our stay!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Ashley,Thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us. Our team at the front counter takes pride in providing excellent customer service and ensuring all guests feel welcome. We hope to have the pleasure of hosting you again in the future!

10/10 - 훌륭해요

Roxell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Roxell,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax Inn: Where Hospitality Goes the Extra Mile
The Relax Inn has been my standard choice when working in and around Hendersonville. It is clean, quiet, and centrally located. When booking my recent trip online, I made an error that was noticed by a staff member. They were kind enough to give me a call and help me straighten out what could have been a costly and inconvenient mistake. I call that going the extra mile.
2023년 10월에 7박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello John,Thank you for the wonderful feedback! We are delighted to hear that our staff went above and beyond to assist you and ensure a smooth stay. We appreciate your loyalty and look forward to welcoming you back to the Relax Inn soon.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean rooms, with everything I needed!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Rodney,Thank you for your feedback! We're delighted to hear that our rooms met your expectations and had all the amenities you needed. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Josh

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Josh,Thank you for taking the time to share your wonderful review of your recent stay with us. We are thrilled to hear that you thoroughly enjoyed your experience at our hotel. Should you have any future bookings, we look forward to welcoming you back and providing another exceptional stay.

10/10 - 훌륭해요

Mary Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Mary Ellen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean, comfortable beds, convenient to stores and Starbucks. 😊
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Sonya,Thank you for sharing your experience. We truly appreciate the insight regarding our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable. Very quiet and liked supporting a small business. It’s tucked behind a dentist so we were confused at first. The water pressure was INCREDIBLE I’d rent a room again just for the water massage.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Caroline,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 - 훌륭해요

Cynthia 님, Nashville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very Nice and friendly
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Cynthia,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 - 좋아요

Grady

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff. Clean rooms. Convenient parking.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Grady,Thank you for your valuable opinion regarding our staff as well as our parking. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 - 훌륭해요

Mayra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was very friendly and the service was very good, a quiet place to sleep and relax
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Mayra,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Rooms, Friendly Staff
We have stayed here a couple of times when my daughter had a soccer tournament in town. The front desk staff have always been friendly. Rooms are clean and very quiet. Location is convenient to plenty of fast food and restaurants and feels like a safe area. We’ll definitely be back.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Dear Guest,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your insights regarding our location. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Elizabeth,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

John

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello John,Thank you for your perfect rating! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

8/10 - 좋아요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small motel with clean, comfortable rooms. Welcoming and helpful staff! Great park nearby for walking and jogging paths. Would use again.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Rick,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Cuno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great!
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Cuno,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Daniel 님, SANDSTON

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I picked this place out in advance of my drive from central Virginia to the Nashville area 8/22. After the 12 hour drive I arrived here pretty close to midnight. Ringing the service bell brought out a lady that was clearly not supper happy to see me at that hour. She had me checked in and in my room keys in hand in about 5 mins. First impression of the room was super clean and sanitary, I was very happy. My room was 2 double beds, small fridge, microwave, and a few other friendly touches. originally booked for 2 days here via Expedia, I needed an extra day that they were able to accommodate in house without having me move rooms. The property is very clean and tidy, no parking fees and no riff raff meandering thru the parking lot. Set back a little from the main roads it is very quiet you could miss this place if you were not specifically looking for it. There are plenty of resources in the area, national chain grocery store, national chain fast food places, and plenty of mom and pop type restrauants and services in the immediate area. The Hilton this place is not. However, bang for the buck this is exactly what I needed for my visit to the area. I grabbed a business card from the front desk and will call them directly for my next visit to the area. I was there dropping my son off to attend school in the area.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hi Daniel,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

6/10 - 괜찮아요

Antonio

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything was good EXCEPT FOR THE STAFF LADY MONICA, short hair with glasses. LIED RIGHT TO MY FACE AND SAID SHE DIDNT HAVE ANY FACE TOWELS BECAUSE SHE DIDNT WANT TO GET ME ANY SMH. THEN SHE COMPLAINED AND WAS RUDE. I CAUGHT MONICA WATCHING ME AS I drove AWAY from the motel AND THEN SHE WENT INSIDE MY ROOM. So I turned around and came back to the hotel and asked why did she just go in my room. She LIED AGAIN AND SAID “ just seeing if you had checked out” SMH MONICA IS A LIAR, RUDE, and WILL WATCH YOU AND GO INSIDE YOUR ROOM FOR HER OWN REASONS. Makes people feel uncomfortable..EVERYBODY ELSE WAS GREAT EXCEPT MONICA. WATCH OUT FOR HER!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello Antonio, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 - 훌륭해요

James

2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hello James,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 - 훌륭해요

Amir

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Amir,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.