Because I was recuperating I didn't get to use any of the spa facilities so my review is maybe of limited use. My experiences were to do with the room - I stayed a week - food and service mostly. I wasn't able to travel so I had to take all of my meals at the hotel. I found the cooking confusing. Whilst trying to maintain a healthy edge the amount of food put into every dish was very unhealthy. I also found the texture of a lot of the dishes, odd. For example, a curry is served with long pieces of raw veg, so whilst raw veg is healthy, it's a difficult combo to eat. The raw veg was used a lot. But when I mentioned the salt issue, they were very understanding and went out of their way to make me meals that were off piste so to say. I ate in the cafe every lunchtime and I found the food to be mostly unenjoyable. The sales were too salty or bland and I was served aa sandwich with black avocado and although it was advertised was being served in corn bread, it wasn't. I complained and wasn't charged. The breakfast was basic, any extras (flat white coffee) was can extra £4.75. I asked if I could have it with oat milk but was told that it came of of a machine and so there was only cows milk. My conclusion... petrol pump type coffee for London barista price. The hotel was extremely hot, (unnecessarily so in my opinion) hence why I've not given it a high eco rating. The room and common parts were not as clean as the spa area looked. Bed extremely comfy, bathroom, tired.