로비

힐튼 런던 왓포드 여행 후기

4 out of 5
힐튼 런던 왓포드
Elton Way, Watford, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 286개" "
평점 8 - 좋아요. 1000개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 187개" "
평점 4 - 별로예요. 1000개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 80개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
조용한 호텔
조용한 호텔 좁은 욕실과 삐걱거리는 바닥때문에 불편했지만 조식은 괜찮은편
2019년 11월에 3박 숙박함
답변 제공: Hotel 님, 2019년 12월 2일
Thank you for taking the time to write and score your stay with us and we have shared your feedback and we are delighted that you enjoyed your breakfast. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
겉모습은 낡았는데, 리모델링을 한건지 룸상태가 깨끗하고 좋았습니다. 물론 복도는.. 더블베드 2개 있는 방으로 예약했는데 더블베드와 소파베드가 있어서 리셉션에 얘기했더니 더블베드 2개인 방은 없다고.. 소파베드만 있다고 하더라고요.. 이전숙소가 소파베드 삐걱소리때문에 불편했던지라 급실망을 했었는데 다행히 불편하지 않고, 소리도 안나는 소파베드였습니다. 조식은 조그마한 가족분위기일거라 생각했는데, 넓고 좋았습니다.
2018년 7월에 1박 숙박함
답변 제공: hotel 님, 2018년 9월 3일
Thank you for taking the time to write a review about your recent stay with us.

6/10 - 괜찮아요

SeungPyo

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
음....
조식만 괜찮음 전반적으로 무척이나 오래된 호텔 영국 첫 숙박인데 영국이라기 보다 동남아 이상한 곳 온 느낌!!
답변 제공: Hotel 님, 2018년 5월 31일
Thank you for taking the time to write a review and we are pleased that you enjoyed your Hilton breakfast. Kind regards

6/10 - 괜찮아요

SOOMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 느낌의 호텔
합리적인 가격과 깨끗한 시설!

10/10 - 훌륭해요

Nkechinyere

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no room cleaning the first day but it was corrected immediately
2024년 3월에 3박 숙박함
답변 제공: Hilton London Watford 님, 2024년 4월 22일
Dear Guest,We do apologize for the no room cleaning we have made the department aware of this. Thank you for the positive review and we hope to welcome you back again soon!Kind Regards,Hilton London Watford

8/10 - 좋아요

Mark

2024년 3월에 1박 숙박함
답변 제공: Hilton London Watford 님, 2024년 3월 27일
Hi Mark,Thank you for leaving such positive feedback. We appreciate you as a guest and hope to welcome you back soon!Kind Regards,

6/10 - 괜찮아요

Ralph

답변 제공: Hilton London Watford 님, 2024년 3월 4일
Hi, Thank you for taking the time to leave us your review. we will pass your feedback on where necessary.Kind Regards,Hilton London Watford

10/10 - 훌륭해요

Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
War mit meiner Familie das erste mal in London. Check-Inn mit mit App und digitalen Schlüssel, ebenfalls Check-out, Zimmer sauber und moderne Steuerung von Licht, Klima und Vorhänge. Einfach nur Top, Frühstück der Hammer und der Service supernett. Sehr zu empfehlen, wir kommen auf jeden Fall wieder👍
2024년 2월에 2박 숙박함
답변 제공: hilton london watford 님, 2024년 2월 19일
Thank you for your positive review we appreciate your feedback. We hope to welcome to back soon. - Hilton London Watford

6/10 - 괜찮아요

Ana

출장 여행
Meeting room was dirty and expensive. Room Ok. Old building.
2024년 2월에 2박 숙박함
답변 제공: Hilton London Watford 님, 2024년 2월 14일
Hi, Thank you for your review. Id like to apologize for this experience. We will be passing on this feedback where necessary. Kind Regards,

2/10 - 너무 별로예요

Sanad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found toilet roll with blood staines ! Wont be staying here ever again and management wont compensate or take full responsibility
2023년 12월에 1박 숙박함
답변 제공: Hilton London Watford 님, 2024년 2월 14일
Hi, Thank you for your feedback. Id like to apologize that this was your experience. We will be passing this on to our team where necessary. Kind Regards

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tallulah 님, 2024년 1월 23일
Thank you for your feedback! We hope to welcome you again to Hilton London Watford soon.

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hilton Watford a warm welcome.
It was nice to be greeted at the Disabled Access ramp and directed to reception. Room was nice and of a standard expected for the price we paid.
2023년 12월에 3박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 - 훌륭해요

Sabrina

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 8박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 - 별로예요

Mohammed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Most enjoyable stay
A warm welcome and easy check-in. Comfortable twin room with everything you might need. The bar staff were equally friendly, and small plates we ordered for supper were as good as you would want.
2023년 12월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 - 너무 별로예요

Chloe

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were extremely rude Tried charging me for food and breakfast which we didn’t have Didn’t apologise for any of it Ended up leaving a day early as staff were just awful Bad customer service don’t recommend
2023년 12월에 2박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 - 좋아요

Caroline

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel to stay at for work, just off M1, handy location
2023년 12월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 - 별로예요

Ventzislav

2023년 12월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 - 좋아요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 - 훌륭해요

ALAINE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great breakfast.
2023년 11월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 - 훌륭해요

Ros

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
neither yay neither nay
Very Basic and very expensive for what it is. We used as a last minute booking as building work in our house over ran that particular day. I was accompanied by my wife and 2 young children. To charge £10 parking for the night for patrons is crazy..especially considering the amount of parking spaces there are. We asked for a fridge which the gentleman very kindly brought to us however, there was a pack of cooked chicken that expired in May 2023 inside, which clearly shows a lack of cleaning attention. Not a great stay and very expensive for such a basic hotel. Wouldn't recommend personally but each to their own.
2023년 11월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 - 훌륭해요

P

2023년 11월에 1박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

6/10 - 괜찮아요

Caroline

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bar area was nice to sit it. Room need refurbishing. Was surprised to see how old furniture was. Overall comfortable
2023년 10월에 1박 숙박함
답변 제공: Divya 님, 2023년 11월 1일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Divya 님, 2023년 11월 1일
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay perfect. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Ambikaipakan 님, Mason

2023년 10월에 3박 숙박함
답변 제공: Abi 님, 2023년 12월 27일
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worthy of the Hilton name
First room. Full of flies. Second room. Full of flies Third Room. No flies but no fridge nor air conditioning and a bathroom from 1973. Dreadful hotel.
2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 - 별로예요

malachi

2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 - 별로예요

GRAHAM

출장 여행
Faulty fire alarm meant the fire alarm was going off until the early hours
2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 - 너무 별로예요

Nick

2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 - 괜찮아요

Stephen

출장 여행
별로예요: 숙박 시설 상태 및 시설
Average
It is just tired my room has massive carpet stain although was clean and large but paid extra for that! Its also horrendously expensive due i guess to be business focused. For this price i expected a LOT better quality
2023년 10월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

8/10 - 좋아요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Graham

2023년 9월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Brian 님, Tamarac

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel with restaurant, bar, and good breakfast. Only one place to eat around the hotel. Very dangerous to cross the street or go to the bus stop. Only really accessible by car or taxi.
2023년 9월에 3박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 - 괜찮아요

takeru

2023년 9월에 5박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 - 괜찮아요

DAVID

별로예요: 편의 시설/서비스
Rooms did not have sophisticated facilities. The shower was leaking. There was no seal indicating that the room has been properly sanitised. Location was good, food was ok. Staff very polite and friendly.
2023년 9월에 2박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

10/10 - 훌륭해요

Megan

2023년 9월에 2박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 - 괜찮아요

Dinesh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I found the Parking Charge of £10 per night to be a big put-off. Also, we found the hot breakfast ingredients such as Veg Sausage, Hashbrowns, and baked beans to be somewhat bland and stale. The staff, room cleanliness and cold breakfast was good
2023년 9월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: -Front Office 님, 2023년 10월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

michael

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Very Average stay
An ok stay. Just stayed one night. Reception at check in was very short & made to feel welcome. The room was clean and comfortable. The breakfast was ok and options for vegeterians, although isnwas very loud due to a group of people speaking very loudly. Given the cost, i would not be staying again.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 - 좋아요

carol

좋아요: 청결 상태, 객실의 편안함
Quick stop over
Overnight stop-did not use any other facility so cannot comment. Room spacious but quite dated and far too hot. Clean and comfy bed so all you need really.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We will take your comments to improve guest experiences. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Poor service from check in, came to check in at 3pm to be told room was still not ready, by 4pm the room was ready. no toilet rolls provided in the room had to asks on both days of our stay. paid for breakfast for both days only to be told that we was not booked in for sunday. only provided us with 2 glasses and 2 cup when they where 4 of us staying in the room.
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 - 훌륭해요

Maria

좋아요: 숙박 시설 상태 및 시설
The staff was very nice and attentive.
2023년 8월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Many other better options in the area.
A labyrinthian structure or seemingly '90s design. In severe need of refurbishment. No value for the cost. Many nicer area options. Not within accessible walking distance to anything.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

2/10 - 너무 별로예요

Dipenkumar

별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.