로비

수퍼 8 바이 윈덤 히긴스빌 여행 후기

2 out of 5
수퍼 8 바이 윈덤 히긴스빌
6471 Oak Vw Ln, Higginsville, MO

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 9개" "
평점 8 - 좋아요. 29개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 4개" "
평점 4 - 별로예요. 29개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 3개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Price and play to stay to get off the road for a night!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Amarilys

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Thank you very much for your review! I am glad that you liked our accommodations and we look forward to serve you again in the future. Safe travels.

6/10 - 괜찮아요

Keith

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old property poor breakfast
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Thank you for your review. I am glad that our staff was able to assist you to a non-smoking room even though you booked a smoking room. Our hotel does offer a continental breakfast based on Wyndham's standards of coffee, juice, yogurt, hot and cold cereals, fresh fruit, pastries, breads, and waffles. Have safe travels!

10/10 - 훌륭해요

Lizbeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Thank you so much for your review! We hope to serve you again on a future trip to the Higginsville area!

10/10 - 훌륭해요

Sandy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Why pay a ton when this facility has everything the pricier options have? Plus the back of the property has a LOVELY yard that backs to a woods that was fabulous for my dog and I! The owner is wonderful and kind. Come visit!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Thank you so much for your kind words! We enjoyed hosting you and your pet during your stay. We hope to serve you again if you come and travel in this area again!

8/10 - 좋아요

Chris 님, Cleveland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing really special to say. It's a super 8 so it's nothing extravagant. It was very clean staff was very friendly bed was pretty comfortable plenty of water pressure in the shower. So if we're a quick overnight stop on a travel it wasn't bad
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you for your review. I am glad to see that you enjoyed your stay at our hotel and your expectations were fulfilled. We hope to serve you again on a future trip to the Higginsville area!

10/10 - 훌륭해요

Olawale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, and staff was friendly. She lent me a phone charger and helped print out a document.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you for your 5 star review! We are exciting to see that you enjoyed your stay at our hotel. I am also happy to see our staff went above and beyond assisting you during your stay. We hope to serve you again when you visit the Higginsville area next time.

8/10 - 좋아요

Thomas 님, Youngstown

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bitter cold night, this hotel provided a quite safe night rest plus a continental breakfast with much needed coffee.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you for your 4/5 review! We are glad that you found our accommodations comfortable during a very cold season. We hope to serve you again in the future. Safe travels.

2/10 - 너무 별로예요

Sara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kim

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you for the 5/5 review! This makes our staff extremely happy and we hope to accommodate you again in the future.

8/10 - 좋아요

Justin

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Stuart

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay of my life
The clerk cancelled our reservation one hour before we arrived (7:30) and would not reinstate it. We will have to dispute the charge. The room was filthy and smelling of smoke. Even the wall plug for the hair dryer was covered in filth.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Pete

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Could not sleep well because of the residual smoke from previous or next rooms. Did not request a smoking room didn't expect one. Requested a ground floor/ handi' room
2023년 9월에 1박 숙박함

8/10 - 좋아요

Bobbi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Checked in and room was only queen....after some discussions was moved to King as reserved.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price q
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Ann

가족 여행
별로예요: 객실의 편안함
Very disappointed!
I am on a tight budget and search carefully for the most economical deal for lodging. We are traveling with a cat so we search for pet friendly hotels. This hotel turned out to be a great disappointment because I was quoted a price which was a nonrefundable price but when I arrived I was told that I owed an addy $16 for my cat. This additional fee was not ever disclosed until I checked in. This turned out to make this stay much more expensive than we planned. Most budget hotels such as motel 6 and red roof do not charge an additional fee so I am sorry that I chose this hotel. It was also disappointing in that we only had one queen bed rather than a king. Although the fee quoted was economical I do not feel that I got good value. It was not a very nice room or breakfast. The food (waffle, biscuit, sausage gravy) all tasted sour and the coffee was terrible. I left with a very negative feeling and I doubt that I will ever stay in this brand again. They need to rethink charging so much for a cat!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Terry 님, Asheville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are clean and the hotel very quite. Simple breakfast available with cold pastries and a waffle maker, but not much more. That’s fine with me as I don’t need a huge breakfast. Staff is always super nice and accommodating. I stay here a few times a year to visit family.
2023년 7월에 3박 숙박함
답변 제공: Rick Patel (GM) 님, 2023년 8월 1일
Thank you very much for your review! I appreciate the kind words for the staff and we enjoy hosting you whenever you are in the Higginsville area. Safe travels.

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend from Hell!
When we arrived check-in went well. Got to the room, 267 and the toilet leaked. Upon letting the front desk clerk know, we were informed that there was no maintenance on staff. They would try and get someone in the next day to fix it. Went to dinner, returned to our room and our room keys did not work. Made three trips to the front desk and had no luck. they had to use the housekeeping key. The next day explained to the manager what was going on, asked for a new room, they were all booked. Would try to fix the toilet. Went to spend the day with my ill mother, did not get back to the motel until 8. They had no room and did not fix the toilet. Being elderly ourselves we were concerned about slipping on a wet floor. told they could not fix the toilet while our things were still in there. They never told or even explained that our luggage needed to be removed from the room before they would fix it. It went down hill from there. I traveled 650 miles to see me ill mother and we had nothing but rude attitude. No compensation for the night we spent there. After the comment was made that if we slipped and fell, they would be talking to our lawyer. We were told that they did not want us there. Had to find another hotel for the other nights. Had to travel farther than we wanted. Not a good experince.
2023년 7월에 3박 숙박함
답변 제공: Rick Patel (GM) 님, 2023년 7월 13일
I appreciate you leaving feedback regarding our hotel. I apologize we failed to meet your expectations during your visit. Our staff tried to assist you by switching your rooms in a reasonable time, but you did not return to the hotel until 8pm on a sold out night. You also declined the toilet repair, therefore we called and left you a voicemail at 4pm, since that is when you said you would be back to the hotel. We did not receive a call back and then you demanded a room change at 8:15 pm or you would call your attorney. I respectfully declined to take your business due to your behavior. A full refund for the remaining nights was issued at that time along with a copy that I handed you. I sincerely hope you found the lodging accommodations you searched for, as we were unable to meet your expectations. Safe travels.

4/10 - 별로예요

Stephen

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rough hotel with possibilities but no bugs.
So this is definitely not a 5/5 like a lot of recent reviews with say. It is a dated hotel that does need attention. This is your typical hotel that has not been kept up with when it comes updating/repairs being done correctly. When we stay at a hotel we rate the property on price, good AC, hot water, safe location and comfortable bed/pillows. This property did have good AC. We had plenty of hot water whenever we wanted it. The bed was very comfortable but needed a couple of more pillows as they were really soft. The location I felt very safe and had a lot of green space to take our dog out and move around. No USB plugs, standard outlets and very limited/dim lighting. Room did have mini fridge and a microwave As for being clean the room could use a good cleaning. Bath/shower head was very dirty, corners in the bathroom floor did need to be cleaned better but really needed to be replaced, also the carpet did have lots of spots/stains, wasn't dirty just areas that something that had been spilled/damaged. With everything that I have stated about this property I would still come back for the right price. Nothing I saw here would have kept me from coming back to the property again for one more stay.
Mismatched bulbs
Dirty shower head post cleaning.
Fixture above sink missing bulb.
Stained/worn carpet.
2023년 7월에 2박 숙박함
답변 제공: Rick Patel (GM) 님, 2023년 7월 13일
Thank you for leaving feedback regarding your stay! I apologize we failed to meet your expectations on your recent stay. As part of the new management that recently took over 3 weeks ago, your feedback is crucial to help us fine tune our hotel to meet traveler's needs. We will be remodeling the hotel this year which includes paint, carpet, bedding, bathrooms, seating, etc. We hope that you visit us on your next trip to this area so we can provide you a superior experience. Safe travels.

8/10 - 좋아요

Rusty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Rick Patel (GM) 님, 2023년 7월 13일
Thank you for your rating!

10/10 - 훌륭해요

kirsten

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reminds me of the old time family roadside motels. Homey, comfortable and fantastic hosts. The beds were amazing!
답변 제공: Rick Patel (GM) 님, 2023년 7월 13일
Thank you so much for leaving feedback regarding our hotel. We enjoyed you staying at our hotel and you were an amazing guest. We look forward to serving your lodging needs whenever you travel again in this area! Safe travels.

8/10 - 좋아요

Crystal

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Isaac

2023년 3월에 1박 숙박함

8/10 - 좋아요

Russ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to where I needed to work
2023년 3월에 1박 숙박함