로비

데이즈 인 바이 윈덤 하이 레벨 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 243개 이용 후기 중 57개" "
평점 8 - 좋아요. 243개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 243개 이용 후기 중 38개" "
평점 4 - 별로예요. 243개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 243개 이용 후기 중 20개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ruth

2024년 3월에 1박 숙박함

8/10 - 좋아요

Katherine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night on our way south to Edmonton. Staff was friendly and our check in was easy and efficient. It is not a new property but our room was clean and comfortable. We would happily stay here again.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Nathan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I paid for a jacuzzi room and they gave it to soneone else. We stayed in a basic queen bed room. They were also very rude. I will never stay there again.
2024년 2월에 2박 숙박함
답변 제공: Pat 님, 2024년 2월 26일
Good morning Mr. Nathan,I am so sorry for the confusion. After investigating your reservation, I saw something happened while making your reservation. Please if you would like to get in touch with Expedia as they over booked us with this room type and ask them to contact me and I will be glad to make a rate adjustment as you have paid Expedia directly and Expedia paid us.In your review, you forgot to mention that we had to call the RCMP on you because of noise complaints coming from your room and therefore you have disturbed a lot of my guests that early morning as we have received several complaints.Have a great day,Patric

4/10 - 별로예요

Conan

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Biggest issue was even when paying with a major cc they still insisted on a $250 deposit and no one around at checkout early in the morning. Rang bell on desk for about 5 minutes and no one came so I had to leave
2024년 2월에 1박 숙박함
답변 제공: Pat 님, 2024년 2월 26일
Good morning Conan,Thank you for being our guest and sharing your experience on this platform. I am happy that you have mentioned that we have advised you of our damage policy, as every hotel will ask for such thing. It will depend on the brand or on the property, but every guest will be asked for it and that amount might be different. I am so sorry for your experience upon leaving the hotel. Looking at your reservation, you didn't need to get a receipt as you paid directly Expedia and Expedia paid us.I know your room was clean and comfortable as I inspect all arrival, as you did not tell us on your review?I hope you will give us another chance to serve you in the near future.Again, thank you for being our guest and have a great day,Patric

2/10 - 너무 별로예요

Sheikh

2023년 12월에 1박 숙박함

8/10 - 좋아요

Bill

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel was nice. Good breakfast. Stsff member was pleasant but the entire hotel was sickeningly hot from the hallways to the room. Had to crack open a window in the middle of winter to cool it off.
2024년 1월에 1박 숙박함
답변 제공: Pat 님, 2024년 2월 10일
Good afternoon Bill,Thank you for being our guest and sharing your experience with us on this platform. I am sorry for the condition of the hotel but happy you have enjoyed our complimentary breakfast and our friendly staff.Hope to see you soon,Patric

6/10 - 괜찮아요

Kitty

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Pat 님, 2024년 2월 10일
Good afternoon Kitty,Thank you for sharing your experience with us. I am so sorry you did not have a great experience during your stay.Hope you will give us another change to serve you in the near future.Have a great day,Patric

10/10 - 훌륭해요

Carol

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was recently renovated. Very nice. Very friendly staff
2024년 1월에 1박 숙박함
답변 제공: Pat 님, 2024년 2월 10일
Good afternoon Carol,Thank you so much for sharing your experience with us on this platform. I am so happy you have enjoyed your stay with us and I will make sure to share your kind words with everyone.Hope to see you in the near future at the hotel and have a have a great day.Patric

8/10 - 좋아요

Amy

2023년 12월에 1박 숙박함
답변 제공: Pat 님, 2023년 12월 27일
Good morning and greeting from the Days Inn,Thank you so much for being our guest and sharing your stay experience on this platform.I am glad that you have enjoyed your stay with us. We are looking forward to have you once again at the Days Inn on your next visit to High Level.Have a great day,Patric

6/10 - 괜찮아요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator to 2nd floor and the stairs are steep... we normally get a room on the 1st floor as my truck will be in front of the door.
2023년 12월에 1박 숙박함
답변 제공: Pat 님, 2023년 12월 14일
Good morning William,Thank you for being our guest and sharing your stay experience with us on this platform.When making your reservation through online website, requests might not happen. Every guest request is based on availability and at the moment with the wildfires evacuees it is difficult to have a room on the main floor as they are all occupied and the hotel does not have elevator access.On your next reservation, I would suggest giving a call to the property to see what it is available so we can meet your needs.Hopefully you will give us a change to serve you again.Have a great day,Patric

10/10 - 훌륭해요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hi
2023년 12월에 1박 숙박함
답변 제공: Pat 님, 2023년 12월 14일
Good morning Peter,Thank you so much for sharing your stay experience and being our guest at the Days Inn High Level.I am delighted that your stay was a great one.Looking forward to have you back at the property on your next visit in High Level.Have a great day,Patric

10/10 - 훌륭해요

Ernie

출장 여행
좋아요: 편의 시설/서비스
The staff were exceptionally attentive, caring and kind. It was simply a great experience.
2023년 11월에 1박 숙박함
답변 제공: Pat 님, 2023년 12월 4일
Good afternoon,Thank you for being our guest and sharing your stay experience on this platform. I am glad that your stay was a fantastic one!!! Here, we care and take pride in our attention to details.I will make sure to share your kind words with everyone at the property.Looking forward to have you back at the property on your next trip.Have a great week,Patric

10/10 - 훌륭해요

Nicolette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and complimentary breakfast was excellent and filling for our long day drive thank you Days Inn for another restful nights rest… N
2023년 11월에 1박 숙박함
답변 제공: Pat 님, 2023년 11월 22일
Good afternoon Nicolette,Thank you so much for being our guest during your visit in High Level. I am pleased that you have enjoyed your stay at the Days Inn. I am looking forward to welcoming you back on your next trip to High Level.Patric

8/10 - 좋아요

Zafar 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent value. Room on lower level was a bit noisy with noise coming from room above. East access from/to highway.
2023년 6월에 1박 숙박함
답변 제공: Patric 님, 2023년 7월 3일
Good afternoon Zafar,Thank you for being our guest and sharing your experience on this platform.I regret to hear that your stay was not an enjoyable one and that you were unable to have a restful night at our hotel due to other guests being noisy. Our staff take noise complaints very seriously and if there are any concerns we ask that guests call the front desk immediately in order for a staff member to remedy the situation as soon as possible. I appreciate your feedback and I apologize for the inconvenience caused. Upholding our commitment to provide a memorable experience with exceptional service, I hope to have an opportunity to better your experience with us whenever your travels bring you back to High Level.have a great day,Patric

10/10 - 훌륭해요

Deron 님, Yellowknife

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was conveniently located.
2023년 6월에 1박 숙박함
답변 제공: Patric 님, 2023년 6월 17일
Good afternoon Deron,Thank you for sharing and giving us a perfect score on this platform.It was a pleasure having you and hope to see you in the near future at the Days Inn, next time your travel brings you back to High Level.Have a great day,Patric

2/10 - 너무 별로예요

Daryl

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disgustingly dirty, rooms damaged and A/C not working. Paid highest rate of a 10 day 2000 mile trip for a dumpy, dirty room with broken A/C. Hell would have to freeze over to stay there again
2023년 6월에 1박 숙박함
답변 제공: Patric 님, 2023년 6월 16일
Good afternoon Daryl,Thank you for your candid comments regarding your recent stay. We regret that you felt that we did not meet your expectations and that we failed to provide you with accommodations and services equal to the value you paid. You forgot to mention on your review that we gave you a discount for the inconvenience.We appreciate your business and hope to have the opportunity to better your experience upon your next stay. Sincerely,Patric ClermontGeneral Manager

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was really nice except the toilet we had, had a tough time flushing. We ate supper in the resaurant in the lobby. The food was good and really reasonably priced. Just a couple turnoffs about the restaurant though. 1. We asked for water expecting free tap water like any normal restaurant would do, but they automatically just brought us bottled water that we had to pay $2.50/ea for. Yes I know, I'm a little cheap, but I don't need to have pop so why not get water that's free? 2. Their oven was broken so I couldn't order anything baked. I understand that things like this happen, but the whole place kind of gave me vibes that they were too cheap to fix it.
2023년 4월에 1박 숙박함
답변 제공: Patric 님, 2023년 4월 28일
Good morning Scott,I thank you for staying with us and sharing your experience on this platform. We are glad that you liked our hotel rooms.I am sorry for your experience at the restaurant, but keep in mind it does not belong to the hotel. I did share your comments for the owner of the restaurant.I hope to see you back at the property in the near future.Have a great day,Patric

10/10 - 훌륭해요

Shauna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Patric 님, 2023년 4월 28일
Good morning Shauna and greetings from the Days Inn High Level,I thank you for staying with us and sharing your experience on this platform.Looking forward to see you at the Days Inn High Level in the near future.Have a great day,Patric

4/10 - 별로예요

duncan

출장 여행
The toilets were terrible I changed rooms but the second one was no better there was a Lange exhaust fan serving the kitchen that was outside my window and it ran all night
2023년 3월에 1박 숙박함
답변 제공: Patric 님, 2023년 4월 2일
Good afternoon Duncan,I thank you for your patronage and candid feedback shared for your recent stay with us. I sincerely regret for the inconvenience inadvertently caused to you.The situation was discussed with the team to amend the anomalies highlighted by you.I hope you will give us a chance by staying with us again.Have a great day,Patric

10/10 - 훌륭해요

marygrace 님, Grimsby

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 3월에 1박 숙박함
답변 제공: Patric 님, 2023년 4월 2일
Good afternoon Marygrace,Thank you for sharing your experience at the Days Inn High Level, we appreciate your feedback.I hope when travelling to High Level again, you will stay with us gain.Have a great day,Patric

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Pat 님, 2023년 2월 11일
Dear JamesThank you very much for sharing your feedback about your stay. I am happy that you enjoyed your stay at the Days Inn High Level and we look forward to welcoming you again soon.Sincerely,Patric Clermont

2/10 - 너무 별로예요

Hilary

2023년 2월에 1박 숙박함
답변 제공: Pat 님, 2023년 3월 6일
Dear Hilary,Thank you for choosing Days Inn Higfh Level and for taking the time to provide feedback about your experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Patric

10/10 - 훌륭해요

Norman

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly staff and helpful.
2022년 12월에 1박 숙박함
답변 제공: Pat 님, 2022년 12월 28일
Dear Norman,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the service of our staff helpful and very friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Patric ClermontMorad Hospitality

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cozy
2022년 12월에 1박 숙박함
답변 제공: Pat 님, 2022년 12월 29일
Dear Peter,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property cozy. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Patric ClermontMorad Hospitality

4/10 - 별로예요

Mohammed

출장 여행
2022년 11월에 2박 숙박함
답변 제공: Pat 님, 2022년 12월 14일
Dear Mohammed,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Patric ClermontMorad Hospitality

4/10 - 별로예요

Abe

2022년 11월에 1박 숙박함
답변 제공: Pat 님, 2022년 12월 1일
Dear Abe,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at Days Inn, we continuously strive to meet your needs and expectations. Therefore, would it be possible for you to contact me either by email or by phone, so we discussed about the challenges you had during your stay? I appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Patric ClermontMorad Hospitalitypatric@moradhospitality.com450 779 1649

6/10 - 괜찮아요

Anita

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff is very kind & considerate. The dining room furniture badly needs replacing. It's old & falling apart.
답변 제공: M Morad 님, 2022년 11월 7일
Dear Anita,Thank you for taking the time to review your recent stay. I am happy to hear that you enjoyed our staff and we will take your feedback into consideration. We hope to welcome you back again in the future.Kindly,Mark MoradGuest Relations

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 7박 숙박함

6/10 - 괜찮아요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: T Morad 님, 2022년 11월 1일
Dear Cheryl,Thank you for taking the time to rate your stay with us. We hope to welcome you back again in the future.Kindly,Tareq MoradGeneral Manager

10/10 - 훌륭해요

Yulie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay, clean and comfort.
2022년 9월에 1박 숙박함
답변 제공: T Morad 님, 2022년 11월 1일
Dear Yulie,Thank you for choosing to stay with our hotel and for giving us a perfect rating. I am happy to know you enjoyed your stay with us and we look forward to welcoming you back again soon.Kindly,Tareq MoradGeneral Manager

6/10 - 괜찮아요

Amy

출장 여행
좋아요: 직원 및 서비스
Flopped and left.
It was ok. Just a stop and go. Breakfast was meh, not replenished or garbage taken out. No juice left by 8:30. Bagel too hard and stale to eat, we left and went to Starbucks. Place old and doors don’t reach the floor so hallway noise. Floors incredibly crooked and big ledge in floor by bathroom. Hallway stunk of old stale dingy carpet. Room only had hot or hotter water. Had to wash hands quickly because even on straight cold it just got hotter. Couldn’t risk a shower because we were afraid of getting scorched.
2022년 9월에 1박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good breakfast, staff was friendly. Rooms were a bit dated
2022년 7월에 1박 숙박함

4/10 - 별로예요

Sharon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The service was friendly and the breakfast was good. The room was quiet and the beds were comfortable but overall the room wasn't very clean. I wouldnt stay here again.
2022년 7월에 1박 숙박함
답변 제공: L.Collins 님, 2022년 7월 5일
Dear Sharon, Thank you for reviewing your stay with us. We are truly sorry that you were not satisfied with your accommodations. Cleanliness is of great importance to us, therefore, we are taking all your comments very seriously. Our Housekeeping team and I are taking the appropriate measure to ensure all guest rooms are up to Days Inn by Wyndham's high standards. I will also share your kind comments about our staff with the team who I am sure will be encouraged by your kind remarks. We hope that you give our property another chance and we hope to welcome you back again soon.

8/10 - 좋아요

Mrs Ken Mary

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice with a huge bed and nicely set up. I did not like the smell of the room It smelt like a very old place. Other than that we slept well.
2022년 4월에 1박 숙박함
답변 제공: L.Collins 님, 2022년 5월 5일
Thank you for choosing to stay with us and for taking the time to rate your stay. There is nothing better than a good night's sleep so we are happy to know that we were able to satisfy that need. We will investigate your other concerns and address them accordingly. We look forward to serving you again in the future.

8/10 - 좋아요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 4월 19일
Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.

2/10 - 너무 별로예요

Leo

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained.stain everywhere
2021년 11월에 2박 숙박함
답변 제공: L. Collins 님, 2022년 4월 19일
Thank you for your comments regarding your recent stay. We regret that you felt that we did not meet your expectations. We are currently undertaking substantial steps to deep clean, renovate and complete maintenance initiatives due to damages done to our rooms over the last few months. I hope you will give us another try in the future.

6/10 - 괜찮아요

Shari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was not so good
2022년 4월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 4월 19일
Thank you for choosing to stay with us and for taking the time to rate your stay. Your feedback is very important to us, and I am saddened to hear that you had issues with our complimentary breakfast. We are currently working our way back to our regular breakfast regime since the restrictions have been lifted. We hope you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Glenn 님, Fort Smith

좋아요: 직원 및 서비스, 편의 시설/서비스
Room was hot and there was a stain on the carpet
2022년 4월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 4월 13일
Thank you for choosing to stay with us and for taking the time to give us your feedback. Please know that we are looking into the concerns you shared and taking the appropriate measures to address them. We hope you will give us another try in the future to better serve you.

8/10 - 좋아요

Jen

2022년 4월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 4월 13일
Thank you for staying with us and for rating your experience. We look forward to serving you again in the near future!

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 3월 11일
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. It is always a pleasure to receive positive feedback. I will share your feedback with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations so I am happy to hear that we were able to offer you a great experience. Thank you again for sharing your experience, and we look forward to serving you in the future!

4/10 - 별로예요

Hillary K

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Upon arrival the room was very cold and the only way to heat it up was to use the fire place and when it cut out the room was very chilly. There was a leaky pipe in the wall and I was unable to sleep at all and I had to ask for a room change.
2022년 2월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 2월 23일
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is nothing better than a good night's sleep so I apologize that your room did not afford you that opportunity. We do take great pride in being able to cater to our guests' needs the best way that we can, so I am happy to know our staff gave you a room change as requested. We will also investigate all your concerns and address them accordingly. We hope you will give us another try in the future to offer you a great night's rest.

8/10 - 좋아요

Loretta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was alright and room was comfortable
2021년 12월에 2박 숙박함
답변 제공: L Collins 님, 2022년 1월 18일
Dear Loretta, Thank you for taking the time to give us your feedback. I am happy to know that you enjoyed a comfortable stay and we hope to welcome you back again the next time you are in the area. Kindly, Lashawnie Collins Front Office Manager

8/10 - 좋아요

Sherry

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the fireplace in the room, the room was clean, but there was a funky smell in the room. It wasn't overpowering but it was there.
2022년 1월에 1박 숙박함
답변 제공: L. Collins 님, 2022년 1월 6일
Thank you for choosing to stay with us and for taking the time to rate your stay. I am happy to know that you enjoyed our fireplace and my apologies in regards to the other issues you had with you room. Please rest assured we will investigate your concerns and address them accordingly. We hope you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pronably wouldn't recommend it
The guy checking us in seemed bothered that we had made him have to get up amd go to the desk to work and was not friendly or warm. Had to walk a ling ways with no elevator to our room. Heat and thermostat was broken in our room and was cold all night. Relatively clean. Pros: great continental breakfast bags. The girl at the desk in the morning was pleasant and helpful.
2021년 11월에 1박 숙박함
답변 제공: L Collins 님, 2021년 12월 1일
Dear Guest, Thank you for taking the time to review your stay with us. I am sorry to know that we were unable to meet your needs and expectations and hope you will give us another try in the future to offer you the exceptional service we are known for. Kindly, Lashawnie Collions Front Office Manager

2/10 - 너무 별로예요

Leo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No cleanings at all .stay away from this hotel .smell moldy .Mucus in window curtains.peanut butter and blood in carpets.
2021년 11월에 2박 숙박함
답변 제공: L. Collins 님, 2021년 11월 8일
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham High Level. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had issues with your room and your stay. Please rest assured that we are investigating your concerns and taking the appropriate measures to address the problems and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Melanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Arrival to hotel, it was raining inside the lobby, we couldn't get refund so we look at the room....smell bad, carpet was dirty. The price of this room is over rated, if we had know the shape of this Day Inn we would of stay in a small motel way better for less. Seriously this is not meeting in any way DAys Inn standard. Worst 165$ spend during my trip around CAnada. Days Inn usually have good hotel we trusted the name but we now have doubt on DAys Inn quality.
2021년 9월에 1박 숙박함
답변 제공: T Morad 님, 2021년 10월 15일
Dear Guest, Thank you for taking the time to review your recent stay with us. I am sorry to know that we were unable to meet your needs and expectations and want to you know that we intend to repair the roof as soon as the weather permits. We hope you will give us another try in the future to make it up to you. Kind Regards, Tareq Morad General Manager

8/10 - 좋아요

Roger

2021년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not great stay
There was dark pink stains and browns stains all over the rug by the bathroom,the trim around the bathroom door was all busted and the was a hole in the bathroom door that was filled with spray foam and the spray foam was left protruding out of the door. The fireplace glass was full of fingers marks and have no clue how to use it. The thermostats didnt work we had them all the way up to 25 and the room was freezing.
2021년 8월에 3박 숙박함
답변 제공: L Collins 님, 2021년 8월 27일
Dear Virginia, Thank you for taking the time to review your stay with us. I am sorry to know that we were unable to meet your needs and expectations. We have unfortunately experienced a lot of damage to our rooms over the summer and we are currently undertaking substantial steps to deep clean, renovate and complete maintenance initiatives. I hope you will give us another try in the future. Regards, Lashawnie Collins Front Office Manager

4/10 - 별로예요

travis

2021년 7월에 1박 숙박함
답변 제공: L. Collins 님, 2021년 7월 21일
Your feedback is very important to us. Please let us know any issues you had so we can take the appropriate measures to address them and prevent any future occurrences. Thank you for taking the time to review your time with us, and it is our hope that you will give us the opportunity to better serve you in the future.