Hello! Thank you for choosing Colonial Inn for your stay while in Franklin. You incurred a fine for smoking in a designated non-smoking room. I'm not sure why, given that it was your own fault, you felt compelled to give us a negative rating. Call us if you would like to discuss about the matter further.

Thank you so much for the great review and your kind words, Michael! We appreciate you for choosing Colonial Inn for your stay while in Franklin. We strive to make sure our guests are happy and comfortable during their stay. Again, thank you so much and take care!

Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

Thank you for taking time to review your stay with us, Brad! We appreciate it and hope to see you again!

It was great meeting you, Tim. We wish you luck on the rest of your hike. Thank you for choosing Colonial Inn and hope to see you again when you are back in the area.

Hello, Roberta! Thank you for taking time out of your day to share your experience. We also thank you for choosing Colonial Inn and hope to see you next time when you are in the area.

Thank you for taking time out of your day to review your stay with us, Anthony! We appreciate and thank you for choosing Colonial Inn and hope to see you again in the near future.

Thank you so much for the review and choosing Colonial Inn for your stay! It was great meeting you and hope to see you in the future when you are back in town.

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay and hope to see you again in the future!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

Thank you for the outstanding review! Our goal is make sure our guests have an excellent stay and your review shows that you in deed did. We hope to see you in the future when you are back in Franklin. Thank you, again, for the great review.

Thank you for taking the time to review your stay!

Thank you for taking the time to review your stay with us. Customer satisfaction is our number one priority. You were in an adjoining room which sometimes, unfortunately, can get noisy due to the "neighbors". We have no control over this nor would we know about it unless you had mentioned it to the staff. We would have taken care of the situation with your "neighbors" right away. Again, thank you for staying with us.

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

Thank you, David, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed your stay and hope to see you again the next time you are in Franklin.

Thank you, Thomas, for taking time out of your day to review your stay at Colonial Inn. We are happy to hear you enjoyed it and hope to see you again the next time you are in Franklin.

Hi, Kathryn. Our TVs do not have timers on them and we do not charge additional fees for the use of the TVs. So, we are not sure why you mentioned this. We are working on replacing the timers on the bathroom lights in addition to other renovations to the rooms. Unfortunately, this is taking longer than expected due to unforeseen circumstances. We apologize for the inconvenience this may have caused you. Please reach out to us if you would like to discuss this matter further. We hope you will give us another chance next time you are in Franklin.

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

Thank you so much for taking time out of your day to review your stay with us, Elaine. We are very happy to hear that you enjoyed your stay. We are working tirelessly on making improvements throughout the property and hope to accomplish all tasks by end of next year.

Hello, Jenny! We are glad to see you had a pleasant experience during your stay with us! We do not advertise a pool on any of our active booking sites. There are older photos that are being circulated online that we have no control over. We apologize for any misunderstandings this may have created. We suggest to contact the property directly with any questions or concerns before, during, and after your stay. We hope to see you again when you are travelling to and through Franklin!

Thank you so much for taking time out of your day to review your stay with us, Rosa. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We hope to see you again in the future!

We appreciate you for taking time out of your day to review your stay with us. We are happy to hear you found your stay with us pleasant overall. We are currently in the process of updating our rooms (the timers are on the list to be replaced). We hope to see you again in the near future!

Hello, David. We are currently in the process of updating our rooms and the common areas. Due to limited space for our breakfast area, we are not able to offer a wider selection. In addition to the sweets, we do offer cereal, oatmeal, fruit, juices, and coffee. Hopefully, we will be able to add additional space very soon to increase our breakfast options (such as bagels, toast, eggs, and other hot options). We hope you will give us another chance to make it up to you.

Thank you so much for taking time out of your day to review your stay with us, Velma. We are very happy to hear that you enjoyed your stay. Our internet system was down for some time due to technical difficulties but is back up and running. Our cable was up and running, so maybe the setting on the TV were not correct and needed to be changed. We thank you again for taking the time to write this review and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Janina. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Hi, Thomas. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. As we notified you at check in, our Wi-Fi system was down due it be struck by lightning and is being repaired. We are currently in the process of updating our rooms (the timers are on the list to be replaced). Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

Hi, Kimberly. We are incredibly sorry to see you did not enjoy your stay with us. We wish you had addressed these issues with us during your stay so we could have rectified them. We are currently in the process of updating our rooms. Due to limited space for our breakfast area, we are not able to offer a wider selection. Hopefully, we will be able to add additional space very soon to increase our breakfast options. We hope you will give us another chance to make it up to you.

Thank you so much for taking time out of your day to review your stay with us, Robert. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Ronda. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Joyce. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Sherise. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Tom. We are very happy to hear that you enjoyed your stay and hope to see you again soon!

Thank you so much for taking time out of your day to write this review, James. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon!

Thank you so much for taking time out of your day to review your stay with us, Debra. We hope to see you again in the future.

Thank you so much for taking time out of your day to review us, Kenneth. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. All of our rooms have local, news, and sports channels. We are working on adding movie channels very soon. Again, thank you for taking the time to write this review.

Thank you so much for taking time out of your day to review us, Ann. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making the upgrades soon. Again, thank you for taking the time to write this review.

Thank you so much for taking time out of your day to review us, Jeff. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn

Hello, Joseph. We are sorry to hear that you did not have a pleasant stay with us. Please contact us to discuss any issues you had. Also, please understand we are new ownership and are in the process of making some minor and major upgrades. We hope you will give us another chance in the future. Thank you.

Thank you so much for taking time out of your day to review us, Michael. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn

Thank you so much for taking time out of your day to review us, Autumn. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn

Thank you so much for taking time out of your day to review us, Pamela. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making upgrades soon.Thank you, Colonial Inn

Thank you so much for taking time out of your day to review us, Gwendolyn. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! This property is under new management and we are working on making upgrades soon.Thank you, Colonial Inn

Hello Kuma,Please confirm if you did in fact stay with us as we did not find your information in our system. If you did stay with us, please contact us directly so we can make your next stay a better experience. Also, this property is under new management and we are constantly working on upgrades. We hope you understand and thank you for taking time out of your day to review us.Thank you,Colonial Inn

Thank you so much for taking time out of your day to review us, Christopher. We are very happy to hear that you enjoyed your stay with us and hope to see you again soon! Thank you, Colonial Inn